Best Western Plus Raleigh Crabtree Valley Hotel

Hotels
•
Best Western Plus
8.4 (2708 reviews)
6209 Glenwood Ave , Raleigh , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Issues with cleanliness
Parking difficulties
Breakfast diversity lacking

Categories

Cleanliness
7.73
Multiple reviews indicate issues with cleanliness, including crumbs and hair in the bed and a dirty bathroom.
Service
9.2
The staff were frequently described as nice and courteous, with several positive mentions regarding service.
Location
8.74
The location is convenient for various destinations, though some reviews mention parking difficulties.
Room Quality
8.19
Rooms were generally described as clean and comfortable, though some concerns about musty smells and old furniture were raised.
Amenities
8.72
Amenities such as the gym and coffee machine were appreciated, though parking was noted as a downside.
Value for Money
8.18
Overall, reviewers found the pricing reasonable, though some felt it was a bit expensive for the quality.
Food and Beverage
7.73
While breakfast was mentioned as satisfactory, it was noted to lack diversity, affecting the rating.
Overall Experience
8.7
Despite some issues, many guests expressed a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Convenient Location
Located just 2 miles from I-440, Best Western Plus Raleigh Crabtree Valley Hotel offers easy access to major roads and attractions.

Amenities Galore
Enjoy the outdoor pool, hot buffet-style breakfast, free Wi-Fi, cable TV, and in-room essentials like a coffee maker and hairdryer.

Fitness and Business Facilities
Stay active at the on-site fitness center, take advantage of the business center, and host meetings in available meeting rooms.

Book your stay at Best Western Plus Raleigh Crabtree Valley Hotel for a comfortable and convenient experience.

Important information:

This property accepts debit cards payments at check-in.

This property does not accept prepaid cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2708 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
S
Steven • solo_traveller • us
10
Great renovated property at an affordable price.
Pros:

The front attendants were nice. The free breakfast had Belgium waffles which we enjoyed.

Cons:

The cleaning lady’s often parked their carts in front of our door making it difficult to use the door.

2026-02-14 • via Nuitee
J
Julie • family_with_children • au
8
Comfortable stay
Pros:

Friendly staff, they were very welcoming. A comfortable stay for our two nights in Raleigh. A short drive to Crabtree Valley Mall.

2026-02-14 • via Nuitee
Z
Zee • couple • us
9
2026-02-14 • via Nuitee
K
Karim • solo_traveller • us
10
2026-02-13 • via Nuitee
J
JAMEZ • couple • us
10
2026-02-12 • via Nuitee
C
Cynthia • couple • us
10
2026-02-11 • via Nuitee
D
Darrell • solo_traveller • us
9
Pros:

Price

Cons:

Food

2026-02-10 • via Nuitee
J
Jeremy • family_with_children • us
7
2026-02-09 • via Nuitee
L
Lashon • solo_traveller • us
10
2026-02-09 • via Nuitee
I
I7163IEchristyc • Solo travel
10
Great Experience!
Pros:

I loved everything! I highly recommend Best Western Plus for its cozy rooms,friendly staff (Alysson),serene atmosphere and great customer service. The rooms are very nice and clean. The location is perfect, close to restaurants and shopping area.

2026-02-04 • via Tripadvisor
H
Heather • couple • us
10
Have stayed every visit to Raleigh and will plan on it on future visits as well
Pros:

Very clean, and extremely helpful and friendly staff

2026-01-30 • via Nuitee
A
Allan • solo_traveller • us
10
Perfect
Pros:

My second stay. Always prefect

Cons:

I didn’t hit the lotto while staying

2026-01-29 • via Nuitee
J
Janee • couple • us
5
2026-01-29 • via Nuitee
T
Tamika • family_with_children • us
10
2026-01-28 • via Nuitee
H
Houlematou • couple • us
9
2026-01-27 • via Nuitee
W
Wootton • solo_traveller • us
8
2026-01-26 • via Nuitee
T
Tamika • family_with_children • us
8
2026-01-26 • via Nuitee
A
Amy • couple • us
9
I enjoyed all the emails we received about things to do and places to go. I would definitely book again!
Pros:

Clean, organized, close to plenty of place to eat and shop.

Cons:

Rooms were a little tight, but we had an amazing tv and big bathroom.

2026-01-24 • via Nuitee
L
Lisa • couple • us
4
2026-01-24 • via Nuitee
W
William • couple • us
9
Very convenient for a short trip.
Pros:

Clean and good breakfast. If you needed to shop there were options close by

Cons:

The parking situation could have been better. Due to the location of my room the view outside wasn’t very pleasant

2026-01-24 • via Nuitee