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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Car hire
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Private check-in/check-out
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Concierge service
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Sweeping City Views and Convenient Location
Modern Interiors and Elegant Rooms
Delicious Breakfast Selection
Offering stunning city views, Jen Shenyang by Shangri-La is ideally situated in Taiyuan Pedestrian Street. Guests can easily access the metro station, railway station, and popular attractions like Mukden Palace and Middle Street. The hotel's modern rooms feature stylish decor, large bay windows, and essential amenities for a comfortable stay. Indulge in a delightful breakfast selection to start your day right. Book now to experience luxury and convenience at Jen Shenyang by Shangri-La.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
There were multi choices of breakfast and premium quality
櫃台员工很亲切
对于本人通过Booking.com预定2间豪华双人间，有注明四人住，包含早餐入住时卻是一间只有一人份早餐，由于是本人订房两间都是我的名，难道我一人要住两间双人床，吃两份早餐?🤔我预定时並没标入住两人需.另付费一人人民币86元，预订明确注明房间包含免费早餐**，入住人数为两人。
然而，贵酒店工作人员/经理告知我，由于预订时只填写了我一人的名字，因此只提供一份免费早餐。关于该房型的描述是**“包含免费早餐”**，并未明确限制为“一份”或“单人
我对此甚盛不滿，
The optipns are too many and enjoyed rvery bit of it
The food, the hospitalitye
I stayed in Shenyang and had a good experience at this hotel. The location was excellent — very close to the city center, with plenty of shopping malls and restaurants nearby, which made getting around very convenient.
The only downside was that the staff’s English skills were quite limited, making communication difficult at times. I hope the hotel can hire more English-speaking staff in the future.
駅から近く、すぐそばには歩行者天国のような食べ歩き街もある。建物は古いが部屋は広々としている。部屋にバスタブがあったのは良かった。
場所が最高です。
朝食も美味しかった。
ただ、浴槽には古さを感じますし、洗面台の水の流れもイマイチでした。
excellent service
Great location for train station and older part of city.
plenty choices of shops and eateries
Need updating
Carpet was old and stained and shower door didn’t shut properly.
And there was no sofa bed In living room, just a sofa. Brought up a potable bed after request, almost got charged for it. It can be misleading when make bookings.
Best location. Bessie (World's Greatest Concierge!), who 1) walked me through at check-in and helped solve incorrect deposit amount demanded of me initially, 2) had housekeeping unlock a locked window in my room to enable fresh air, 3) saw to it that a portable air freshener and heater were brought up to my room promptly upon my discovering that hotel shut off both central air conditioning and heating, and 4) always gave helpful tips and guides. Bessie actually listens to customers and pays attention to their precise needs (a fresh change from the usual "ting bu dong" response by many in China), making
my stay at JEN pleasant and worthwhile^
Ageing facilities & equipments. Late at night, upon taking a shower, the hair dryer suddenly malfunctioned. Upon my request, a new hair dryer was brought to my room, but, this replacement dryer did not work. I made another request, but a working hair dryer was not brought to my room until about half an hour later by which time my hair had dried itself.
Service is excellent and location is central and convenient. Particularly I would like to thank the manager Bessie Wang for her niceness and help
The actual price was much higher than agreed by booking.com
It was easy to find the hotel. The room rates are very reasonable.
Although it seemed to be probably in the central area of the city, we couldn’t find decent eating places near the hotel while the hotel does not have dining facilities except for breakfast, where fruit juices were served in tea or coffee cups! When they found us struggling with a hotel staff using the Google translation tool, a couple of long term hotel guests interrupted us and recommended a small restaurant some 600 meters away. I wondered how Trioadvisor ranks it No.2 out of 400+ hotels in Shenyang!
very good
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