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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Hammam
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Public Bath
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Historic Topkapi District
Eresin Topkapi Hotel offers a 5-star experience in the heart of the historic Topkapi district. Indulge in the Aqua Life Club Fitness & Spa with a heated indoor pool and unwind in the garden. Free WiFi is available throughout the property.
Elegant Rooms and Special Offers
Experience elegant rooms with modern amenities like flat-screen TVs and fully equipped bathrooms. Guests with disabilities can enjoy specially-appointed rooms, and those with special offers benefit from free gym access and ironing services.
Gastronomic Delights and Convenient Location
Savor a variety of international and Turkish dishes at Revan Restaurant. With a tram stop nearby, explore the main historical landmarks of Sultanahmet just 5 km away. Don't miss the rich culinary experience and prime location at Eresin Topkapi Hotel.
Please note that the property will send you a 3D secure payment link for nonrefundable bookings to pay with the credit card at any time after completing the reservation. For refundable bookings, the hotel will pre-authorize the card and block the first night's amount as a guarantee. Guests can pay upon arrival.
Please note that this property does not allow outside food and drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
All are good
Nil
لا شي اعجبني
اكثر من مره اتصل عليهم على مكواة ولم يجلب احدهم
كذلك القاصة لاتعمل
لا شيئ
المكواة
القاصة
Nice hotell with very good location
Nothing
Staff and hospitality/ cleanliness as well quality of food
Nothing all good
Me gustó mucho el desayuno y la atención del personal excelente. Las camas muy buenas también. El sector de piletas y spa muy buenos!
Le faltaba calor a la pileta. El agua no estaba caliente. Estaba fría. Y me prepararon un sillón cama para uno de los chicos siendo que yo pagué Pra 3 personas y me tendrían que haber dado un cuarto triple de tres camas.
Location
Size of the room
Food taste
-Coffee and tea needs improvement in breakfast section . Turkey is famous on beat coffee and tea but what is provided in breakfast buffet is disappointing
- Tried to book for massage more than three times but it was not available
- staff are polite but they need to improve smiling and greeting and improve clines engagement
Looks modern and nice but they should employ all there staff with English speaking
Close to every where
The Eresin Hotels Topkapı is a strategically located Hotel with easy access to the Kabataş Tram. The room is well maintained & the service team is amazing - offering great advice on restaurants, how to get around from the hotel & always ready to help. Special mention goes to Mr. Tunahan Körçoban, who helped us with bookings prior to arrival and also helped us resolve a problem we faced with a transport company yielding a positive outcome. Thank you for the excellent customer service!!
nothing
v bad staff rude not willing to help
1 Star – Stay Away from This Hotel
We stayed at this hotel from July 10 to July 17, 2026, and it was by far the worst hotel experience I have ever had.
Around $500 disappeared from the safe in our room during our stay. We reported it immediately, expecting the hotel to take the situation seriously. Instead, they showed little concern, carried out no meaningful investigation, and offered no real assistance.
What is the purpose of providing a room safe if guests cannot trust it? A hotel’s first responsibility is the safety and security of its guests and their belongings. In our case, we felt completely let down.
The most disappointing part was not only the missing money, but the hotel’s attitude. They made us feel as though our complaint did not matter and took no effective action to resolve the issue.
After this experience, I would never stay here again, and I cannot recommend this hotel to anyone. If you care about your valuables and expect professional customer service when something goes wrong, I strongly suggest booking somewhere else.
The hotel was beautiful and clean and the staff were exceptional. We thoroughly enjoyed our stay and would stay again. The food was great - especially breakfast. Housekeeping and Room service were brilliant and all staff very helpful.
The jacuzzi could have been warmer and we didn't like wearing swim hats but understand the reason. The Brownie desert was not very appetising as it was too hard to eat but all other meals were lovely. The VIP airport shuttle service was overpriced so I recommend just booking a taxi. There isn't an outdoor garden area for relaxing / sunbathing.
Good location, 6-7 stops to Sultanahmet Square. Kind and helpful staff. Ilayda deserves special mention as she did her best to make our days in Istanbul unforgettable.
None.
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