Eresin Hotels Topkapı

Hotels
8.4 (1047 reviews)
Millet Caddesi 186 Topkapi , Istanbul , TR
+90 212 631 12 12

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good breakfast options
Well-maintained hotel
Cons:
Smoking issue
Outdated room condition
Inadequate amenities

Categories

Cleanliness
7.65
Some reviews indicated areas needing improvement, especially regarding smoking issues.
Service
9.15
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.15
Guests appreciated the hotel's proximity to public transport and local attractions.
Room Quality
7.65
Rooms were described as well-maintained, but some felt dated and in need of updates.
Amenities
8.15
Hotel amenities were good, but some felt they did not meet 5-star expectations.
Value for Money
8.15
Overall value was perceived as reasonable considering location and amenities.
Food and Beverage
8.65
Breakfast options received positive remarks from multiple guests.
Overall Experience
8.65
Guests generally had a good stay with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:58

Property Description

Luxurious Accommodation in Historic Topkapi District
Eresin Topkapi Hotel offers a 5-star experience in the heart of the historic Topkapi district. Indulge in the Aqua Life Club Fitness & Spa with a heated indoor pool and unwind in the garden. Free WiFi is available throughout the property.

Elegant Rooms and Special Offers
Experience elegant rooms with modern amenities like flat-screen TVs and fully equipped bathrooms. Guests with disabilities can enjoy specially-appointed rooms, and those with special offers benefit from free gym access and ironing services.

Gastronomic Delights and Convenient Location
Savor a variety of international and Turkish dishes at Revan Restaurant. With a tram stop nearby, explore the main historical landmarks of Sultanahmet just 5 km away. Don't miss the rich culinary experience and prime location at Eresin Topkapi Hotel.

Important information:

Please note that the property will send you a 3D secure payment link for nonrefundable bookings to pay with the credit card at any time after completing the reservation. For refundable bookings, the hotel will pre-authorize the card and block the first night's amount as a guarantee. Guests can pay upon arrival.

Please note that this property does not allow outside food and drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.4
Based on 1047 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
L
Lisa • couple • au
8
Comfortable & pleasant.
Pros:

Large rooms, clean facilities. Turkish bath & spa facilities were lovely. Reception & spa staff were very helpful. Massage was very relaxing after a busy day. We had flies in our room but housekeeping came & sorted that out quickly. Located a fair distance outside city centre (booked by a third party) but tram into centre was convenient.

2026-09-15 • via Nuitee
M
Mulanga • extended_group • gb
7
A mix back for me, mostly good things to say about this place. The hospitality from the staff were a standout.
Pros:

The staff were exceptional. Very attentive, very helpful and they acted very quickly when we needed help. Breakfast was good, assorted, loads of options and the breakfast and entrance area is beautiful.

Cons:

The property itself was old, wear and tear I. The bathrooms, switching on the shower was difficult, the plug to the bathtub didn’t work properly. One of the rooms smelled of smoke when we got in, however the staff acted quickly to change our rooms when we said we were unhappy. The pool was too cold to swim in. It was freezing cold. I loved the sauna and the shock shower associated with that.

2026-09-13 • via Nuitee
M
Mohammad • solo_traveller • gb
10
2026-09-11 • via Nuitee
M
Mustafa • family_with_children • au
8
2026-09-07 • via Nuitee
M
Mustafa • couple • au
8
2026-09-07 • via Nuitee
N
nashwan • family_with_children • de
10
2026-09-06 • via Nuitee
M
Mohammed • family_with_children • iq
8
2026-09-06 • via Nuitee
A
A • couple • uz
10
2026-09-05 • via Nuitee
T
Teresa • extended_group • tw
8
Pros:

早餐很好

Cons:

房間比較舊

2026-09-04 • via Nuitee
Z
Zainab • couple • iq
7
2026-09-04 • via Nuitee
P
Pavel • couple • us
2
Won't stop again
Pros:

The rooms and bed linen were clean. Breakfast was satisfactory, though I’ve had better.

Cons:

Overall, I was disappointed with this hotel, especially with the staff and the level of service. Check-in was very frustrating: other guests who arrived before and after me received their keys, while I was repeatedly told to wait until I finally complained. The staff were not welcoming or helpful, and even bottled water was difficult to get. The location was also not great — the area felt dirty and unpleasant. Unfortunately, this was not the level of hospitality I usually experience in Turkey.

2026-09-04 • via Nuitee
M
Merve • solo_traveller • nl
1
Pros:

Prima plek. Je kunt makkelijk overal naar toe.

Cons:

Het is 5 sterren hotel maar je betaalt voor alles zelfs thee, water, koffie.

2026-09-03 • via Nuitee
A
Abdalhmed • couple • iq
10
Pros:

فندق راقي الموضفين راقين ومتعاونين اخص موضفه الاستقبال اليدا قمه الذوق

2026-09-02 • via Nuitee
Y
Yahya • solo_traveller • sa
9
2026-09-02 • via Nuitee
G
Genrih • solo_traveller • ee
7
2026-09-02 • via Nuitee
A
Abdalhmed • family_with_children • iq
10
Pros:

فندق راقي وجميل موظفه الاستقبال اليدا صاحبه ابتسامه جميله ومتعاونه سوف اكرر الزياره

2026-09-02 • via Nuitee
A
Abdalhmed • family_with_children • iq
10
Pros:

فندق رائع بمعنى الكلمه تحيه لموظفه الاستقبال اليدا

2026-09-02 • via Nuitee
G
Gokhan • solo_traveller • ch
1
2026-08-31 • via Nuitee
C
Carryn • couple • my
9
overall it's a great stay
Pros:

Good location, staff very friendly and helpful especially Ilayda and Melissa, both helped me plan our itineraries during my stay and we did have a wonderful trip.

Cons:

Bathroom, Water splashes out of the shower and makes the whole floor wet.

2026-08-31 • via Nuitee
A
Ali Kamal • solo_traveller • iq
10
2026-08-31 • via Nuitee