Richland Riverfront Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
6.9 (626 reviews)
50 Comstock Street , Richland , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great amenities
Good location
Cons:
Cleanliness issues
Poor breakfast quality
Dated facilities

Categories

Cleanliness
6.23
There were a few pieces of furniture that were pretty dinged up and the shower didn’t look the cleanest.
Service
8.2
The staff went above and beyond — they were friendly, helpful, and made us feel welcome from the moment we arrived.
Location
7.74
Good location close to events.
Room Quality
6.69
We love the comfort of the hotel and the size of the room, but the rooms and facilities were dated.
Amenities
7.72
The hotel offered so much for families and kids — including a large swimming area, relaxing hot tub, and sauna.
Value for Money
6.68
Economical gem! Comfortable, clean, friendly, and economical.
Food and Beverage
5.23
The breakfast was very bad, with items tasting off and not fresh.
Overall Experience
6.7
Overall, it was a great stay, and we’d definitely come back again!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Luxurious Amenities and Services

Indulge in a delightful stay at Richland Riverfront Hotel, Ascend Hotel Collection. With a restaurant, seasonal outdoor pool, and garden, your comfort is our top priority. Enjoy free WiFi throughout the property, making it easy to stay connected during your visit.

Relaxation and Entertainment

Unwind in style with our hot tub and billiards facilities. Whether you're here for business or leisure, there's something for everyone. Family rooms and a barbecue area ensure a memorable experience for all guests.

Convenience and Accessibility

Benefit from our 24-hour front desk, buffet breakfast, and business center. Vending machines with drinks and snacks add to the convenience. Explore nearby Pasco and Kennewick, with the Tri-Cities Airport just a short drive away. Book your stay at Richland Riverfront Hotel today for a truly unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the only pets allowed are dogs and there is a maximum of 2 dogs per reservation. There is a fee of USD 30 per pet, per night. Refundable deposit of 50.00 USD is required Per Stay. Pet limit 2 Pet Per Room. Max 30 Pounds. Please contact the Richland Riverfront Hotel, Ascend Hotel Collection directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSC

Location

Guest Reviews

6.9
Based on 626 reviews
Cleanliness: 6.23
Service: 8.2
Location: 7.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 5.23
Overall Experience: 6.7
M
Michael • couple • us
8
Pros:

Quiet, very large room, good breakfast choices

2026-11-05 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-11-03 • via Nuitee
M
Michael • solo_traveller • us
8
stayed there several times, always good
Pros:

always god there, room parking, breakfst all good

Cons:

hot water in shower tood five minutes to warm up.Have stayed there

2026-10-31 • via Nuitee
C
Courtney • couple • us
9
2026-10-29 • via Nuitee
K
Ken • solo_traveller • us
3
2026-10-24 • via Nuitee
L
Louise • solo_traveller • us
5
I was comfortable and safe.
Pros:

Ok

Cons:

Room is dated

2026-10-24 • via Nuitee
K
Keith n Tosha • solo_traveller • us
3
2026-10-20 • via Nuitee
J
Jacob • couple • us
5
Pros:

I enjoyed the location, pool, parking and the breakfast was great.

Cons:

Staff seemed overwhelmed. I was told that dogs weren’t allowed then checked my original booking and it said they were with a fee. I showed the staff and they said it was outdated and charged me 3-4x the listed fee on the booking for a dog.

2026-10-19 • via Nuitee
L
Leah • couple • us
10
2026-10-18 • via Nuitee
M
Mike • extended_group • us
7
2026-10-17 • via Nuitee
M
Michael • couple • us
8
2026-10-14 • via Nuitee
K
Kimberly • couple • us
8
2026-10-13 • via Nuitee
D
Damone • solo_traveller • kr
6
Pros:

The location was great. Staff was friendly and helpful.

Cons:

It's a very old property in need of significant upgrades. Access to the rooms are on the exterior of the hotel. My room had an air gap at the door sill.

2026-10-12 • via Nuitee
W
Wendy • solo_traveller • us
7
Pros:

The price.

Cons:

The breakfast.

2026-10-09 • via Nuitee
C
Connor • couple • us
7
Pros:

The bed was very comfy. There were multiple places of interest such as nice restaurants, wine bars, and beautiful parks within a short walking distance.

Cons:

the eggs at breakfast were a little watery. Not my fav, but the hotel staff were very nice, there were great places to eat and wine rooms within a very short drive. I was a little disappointed that my same room was offered somewhere else for 75% of what I paid, but it's a work trip, so who cares. The hotel was largely empty, so an upgrade to a riverfront room would have been nice if it was offered, but at the end of the day, that's not what I paid for.

2026-10-07 • via Nuitee
C
Chris • solo_traveller • us
8
2026-09-18 • via Nuitee
A
angelo • solo_traveller • us
8
2026-09-18 • via Nuitee
B
Beale • solo_traveller • us
4
Okay but greatly disappointing
Pros:

The mattress was comfortable and it had everything I needed

Cons:

When I came in I noticed that there was hair and stuff all over the bathroom and little sink area, there was a light switch that was A lamp that was out, and then when I went to take a shower the tubs were backing up water all the way past my ankles. I ended up having to get out of the shower and call maintenance the night before. I had called and let him know about the light bulb as well as asking for an extra blanket. I was never brought the extra blanket even though I called twice about it. Maintenance didn't come until I called them again the next day to fix the tub and shower issue as well as the light bulb. He did bring me a blanket but the blanket that they brought was completely pee-stained everywhere the images on the website as well as the booking site were very misleading. They must have been taken when the hotel was first remodeled because the outside of the hotel looked wore down and really busted up and the hotels rooms while looked decent. At first glance when you really looked there was paint all over the floors on baseboards and other places. So for almost $300 plus for two nights I would expect it to be a lot nicer and more maintenance and cleaner and more well maintained when I called to let him know I would be bringing my service dog I had to do the runaround because they lost my reservation. Could not find my reservation. On top of that I was informed that I'd have to have $150 deposit if using card or $250 deposit. So when I showed up and I didn't have to pay that I was a little irritated because I was being told misinformation, for the breakfast. All they had was hard plates. So I had to eat the breakfast in the dining hall. I couldn't take any of the breakfast to my room because they had no to-go plates or anything that I could use to just take it back to my room. I don't always want to eat in front of a whole bunch of people. I like my peace and quiet and it was a very crowded and loud breakfast area

2026-09-17 • via Nuitee
J
Jose • couple • us
1
No good experience next time I go to different hotel
Pros:

I like the breakfast

Cons:

I don’t like the price of the room I paid almost $130 and the room was to small little space to walk to the bathroom

2026-09-17 • via Nuitee
B
Bernard • couple • us
3
Glad to leave.
Pros:

Breakfast was terrible.

Cons:

Condition of the rooms

2026-09-17 • via Nuitee