NH Collection New York Madison Avenue

Hotels
•
NH Collection
9 (2184 reviews)
22 East 38th Street , New York , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Limited dietary options for breakfast

Categories

Cleanliness
8.96
The room was clean and well maintained, which made my stay really enjoyable.
Service
9.43
The staff were very helpful, and the receptionists and bell men were great.
Location
9.47
An excellent location, very convenient for exploring the area.
Room Quality
8.42
Some rooms were too small for the price, and the bathrooms could be better.
Amenities
8.95
The minibar should be better stocked, but overall the amenities were satisfactory.
Value for Money
8.41
The price seemed high for the quality of rooms and some amenities.
Food and Beverage
8.96
Breakfast did not fully cater to dietary restrictions, which affected some guests.
Overall Experience
9.43
Overall, a very enjoyable stay with excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Luxurious Amenities
NH Collection New York Madison Avenue offers a fitness center, a bar, and stunning city views. Enjoy the convenience of a 24-hour front desk, room service, and free Wi-Fi throughout the property.

Comfortable Accommodation
Relax in well-appointed rooms featuring a flat-screen TV, air conditioning, and cozy bedding. Some rooms even have a separate seating area for added comfort.

Prime Location
Located just 200 meters from the New York Public Library, this hotel is also close to iconic landmarks like the Empire State Building and Bryant Park. With LaGuardia Airport just 10 km away, NH Collection New York Madison Avenue is the perfect choice for your stay in the city.

Book your stay now at NH Collection New York Madison Avenue for a truly unforgettable experience!

Important information:

The name on the credit card used for booking must match the name of the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per night will be applied (maximum 2 pets per room). Guide dogs are free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 80 per day.

Location

Guest Reviews

9
Based on 2184 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
A
Anne • couple • de
8
2026-02-12 • via Nuitee
R
Ralf • family_with_children • de
6
2026-02-10 • via Nuitee
F
Francisco Alferez • couple • fr
8
2026-01-31 • via Nuitee
C
camilotto • couple • it
8
2026-01-31 • via Nuitee
M
María Jesús • couple • cl
10
Muy recomendado
Pros:

Ubicación perfecta, muy cerca a dos estaciones de metro, siendo una de ellas Grand Central, por lo que pudimos llegar en tren desde el aeropuerto y caminar al hotel. El personal siempre muy atento, especialmente la gente de la recepción. Deniz nos hizo el check-in y nos permitió entrar a la habitación antes de la hora establecida.
La pieza súper cómoda, con linda vista, había café y agua todos los días, la ducha excelente. Todo muy bien

Cons:

Si bien el desayuno es súper bueno y contundente, es un poco repetitivo y podría ser mejor. Este es el tercer o cuarto NH donde nos hospedamos y es inevitable comparar con los otros desayunos que han sido espectaculares.

2026-01-29 • via Nuitee
N
Nikos • couple • gr
5
Pros:

Η τοποθεσία πολύ καλή.

Cons:

το πρωϊνό ήταν άθλιο. Κάθε ημέρα δεν είχε και κάτι. Το αποκορύφωμα ήταν τα φλυντζάνια του καφέ.

2026-01-29 • via Nuitee
C
Carty • couple • ie
6
2026-01-28 • via Nuitee
F
Faye • couple • gb
10
2026-01-27 • via Nuitee
E
Eichenseer • solo_traveller • de
9
Rundum perfekt.
Pros:

Sehr gutes Frühstück, tolle Lage.

2026-01-27 • via Nuitee
C
clasina francisca • couple • fr
9
We always have a great time in the hotel. Good location.
Pros:

The crew is always friendly and helpful. The rooms are clean and comfortable.

2026-01-26 • via Nuitee
M
Maria Carolina • family_with_children • ar
9
Excelente ubicación, bien relación precio calidad
2026-01-24 • via Nuitee
M
Marie Therese • couple • fr
9
agreable
Pros:

Très bien situé et chambre fontionnelle

2026-01-21 • via Nuitee
D
Dominique • couple • us
9
Short, but very sweet
Pros:

Location is amazing and the staff was very friendly. They gave us free and cute little upgrades since we mentioned it was our anniversary, which was unexpected but extremely appreciated. The view from our room was a nice added touch as well.

2026-01-20 • via Nuitee
J
Justin • couple • us
9
2026-01-20 • via Nuitee
R
Rachida • couple • lu
9
Hotel bien situé, dommage chambre trop petite et personnel pdj pas très souriant
Cons:

Trop petite

2026-01-20 • via Nuitee
A
Ana mae • family_with_children • pa
8
2026-01-19 • via Nuitee
K
Kym • couple • us
10
Nothing short of fabulous
Pros:

The staff was phenomenal. No details were missed. Made us feel like our stay was as important to them as it was to us. Room was decorated so cool. Slippers/robes, candy and water in our room. Comfortable bed. Rain shower! Will definitely be back!!!

Cons:

Not one thing

2026-01-19 • via Nuitee
T
Tamara • couple • fr
9
Excellent
Pros:

lit, personnnel, chambre spacieuse

2026-01-19 • via Nuitee
A
Ana Beatriz • solo_traveller • br
10
2026-01-19 • via Nuitee
D
Dmitrii • family_with_children • rs
10
2026-01-19 • via Nuitee