NH Collection New York Madison Avenue

Hotels
9 (2600 reviews)
22 East 38th Street , New York , US
+1 212-802-0600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Limited dietary options for breakfast

Categories

Cleanliness
8.96
The room was clean and well maintained, which made my stay really enjoyable.
Service
9.43
The staff were very helpful, and the receptionists and bell men were great.
Location
9.47
An excellent location, very convenient for exploring the area.
Room Quality
8.42
Some rooms were too small for the price, and the bathrooms could be better.
Amenities
8.95
The minibar should be better stocked, but overall the amenities were satisfactory.
Value for Money
8.41
The price seemed high for the quality of rooms and some amenities.
Food and Beverage
8.96
Breakfast did not fully cater to dietary restrictions, which affected some guests.
Overall Experience
9.43
Overall, a very enjoyable stay with excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Luxurious Amenities
NH Collection New York Madison Avenue offers a fitness center, a bar, and stunning city views. Enjoy the convenience of a 24-hour front desk, room service, and free Wi-Fi throughout the property.

Comfortable Accommodation
Relax in well-appointed rooms featuring a flat-screen TV, air conditioning, and cozy bedding. Some rooms even have a separate seating area for added comfort.

Prime Location
Located just 200 meters from the New York Public Library, this hotel is also close to iconic landmarks like the Empire State Building and Bryant Park. With LaGuardia Airport just 10 km away, NH Collection New York Madison Avenue is the perfect choice for your stay in the city.

Book your stay now at NH Collection New York Madison Avenue for a truly unforgettable experience!

Important information:

The name on the credit card used for booking must match the name of the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of $250 per pet per stay will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

9
Based on 2600 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
S
Sinead • solo_traveller • ie
8
2026-10-13 • via Nuitee
J
Jäger • solo_traveller • de
9
Tolles Hotel in hervorragender Lage mit ausgesprochen freundlichem Personal und stilvollem Ambiente – trotz kleiner Abst
Pros:

Die hervorragende, zentrale Lage des Hotels ist ideal, um Manhattan zu erkunden. Das Personal war durchweg sehr freundlich und hilfsbereit. Besonders gut gefallen haben uns die stilvolle Lobby, der geschmackvoll gestaltete Restaurant- und Barbereich sowie das insgesamt moderne und ansprechende Ambiente. Auch unser Zimmer war angenehm geräumig.

Cons:

Das Zimmer war zwar großzügig geschnitten und komfortabel, allerdings ist die Einrichtung mittlerweile etwas in die Jahre gekommen. Hier wäre eine leichte Modernisierung wünschenswert, insbesondere im Vergleich zu den sehr stilvoll gestalteten öffentlichen Bereichen des Hotels. Das ist allerdings nur ein kleiner Kritikpunkt.

2026-10-13 • via Nuitee
A
Arslan • family_with_children • us
10
Excellent
Pros:

It was an excellent stay. The hotel was clean and stylish. The staff was friendly.

2026-10-13 • via Nuitee
V
Veronica • extended_group • co
10
2026-10-13 • via Nuitee
J
Johan • couple • se
8
Pros:

Bra läge, grymt bra frukost, trevlig bar, bekväma sängar

Cons:

Dammigt på rummet, i övrigt inga bekymmer. Inte den gladaste servicen i receptionen vid incheckning eller frågor under vistelsen.

2026-10-12 • via Nuitee
A
Aly Faruque • solo_traveller • mz
9
Great location and vibe
Pros:

Modern hotel, great location and very nice breakfast

2026-10-12 • via Nuitee
D
Denise • couple • it
10
2026-10-12 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Grear place!!!
Pros:

Great comfort and atmosphere!

2026-10-12 • via Nuitee
H
hacker • couple • il
8
Pros:

מיקום מצויין, צוות אדיב

Cons:

מזגן מאוד רועש, לחץ מים במקלחת נמוך מאוד

2026-10-12 • via Nuitee
N
Nelson • extended_group • ar
7
2026-10-12 • via Nuitee
A
Amelie • solo_traveller • de
10
2026-10-11 • via Nuitee
Z
Zsuzsanna • couple • hu
10
2026-10-11 • via Nuitee
T
Tom • family_with_children • ca
10
Quiet, clean and fantastic location
Pros:

Very boutique feel to the hotel. Quiet hotel and at a great location! Staff was lovely, and overall stay was fantastic

2026-10-07 • via Nuitee
Y
Yasmin • couple • de
8
2026-10-07 • via Nuitee
H
helene • couple • ca
6
It was great overall but smal rooms and way too dark
Pros:

Location

Cons:

Small rooms

2026-10-07 • via Nuitee
R
Rosie • couple • gb
10
I would 100% recommend this hotel to anyone. It’s a great location very friendly staff very comfortable.
Pros:

Fabulous location very comfortable beds and good quality bed linen

Cons:

No spa

2026-09-19 • via Nuitee
F
Fernando • couple • pe
9
2026-09-19 • via Nuitee
R
Rosie • couple • gb
9
Thoroughly enjoyed it here, great hotel great location
Pros:

Great location comfortable beds, friendly stuff

Cons:

No spa

2026-09-19 • via Nuitee
O
OJO • solo_traveller • fr
9
Satisfaite de ce choix pour 2 nuits
Pros:

* Le petit-déjeuner: très bon, beaucoup de choix, deux options chaudes inclues, des produits locaux et des fruits et légumes frais. Endroit beau de surcroît et personnel agréable et professionnel.
* L’emplacement: impeccable pour visiter, à pied comme en transports en commun ( arrêt de bus au pied de l’hotel, grand central à 10 mn)
* Douche avec flexible, chambre propre, possibilité d'ouvrir la fenêtre. Porte bagage disponible sur demande.
* Pas de surprise côté prix avec cette réservation Booking: rien à payer sur place

Cons:

Salle de bain un peu petite (surtout au vu du prix, mais bien aménagée sauf l’ouverture de la porte de la douche qui necessite une forte proximite avec les toilettes), décoration de la chambre sombre et difficile d'aérer étant donné la capacité d’ouverture, et la présence de pigeons.

2026-09-19 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

Good place would stay again

Cons:

Elevator sounds sketchy but worked every time

2026-09-19 • via Nuitee