NH Collection New York Madison Avenue

Hotels
NH Collection
9 (2297 reviews)
22 East 38th Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Limited dietary options for breakfast

Categories

Cleanliness
8.96
The room was clean and well maintained, which made my stay really enjoyable.
Service
9.43
The staff were very helpful, and the receptionists and bell men were great.
Location
9.47
An excellent location, very convenient for exploring the area.
Room Quality
8.42
Some rooms were too small for the price, and the bathrooms could be better.
Amenities
8.95
The minibar should be better stocked, but overall the amenities were satisfactory.
Value for Money
8.41
The price seemed high for the quality of rooms and some amenities.
Food and Beverage
8.96
Breakfast did not fully cater to dietary restrictions, which affected some guests.
Overall Experience
9.43
Overall, a very enjoyable stay with excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Luxurious Amenities
NH Collection New York Madison Avenue offers a fitness center, a bar, and stunning city views. Enjoy the convenience of a 24-hour front desk, room service, and free Wi-Fi throughout the property.

Comfortable Accommodation
Relax in well-appointed rooms featuring a flat-screen TV, air conditioning, and cozy bedding. Some rooms even have a separate seating area for added comfort.

Prime Location
Located just 200 meters from the New York Public Library, this hotel is also close to iconic landmarks like the Empire State Building and Bryant Park. With LaGuardia Airport just 10 km away, NH Collection New York Madison Avenue is the perfect choice for your stay in the city.

Book your stay now at NH Collection New York Madison Avenue for a truly unforgettable experience!

Important information:

The name on the credit card used for booking must match the name of the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €250 per stay will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 80 per day.

Location

Guest Reviews

9
Based on 2297 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
H
Hua solo_traveller at
8
2026-05-09 via Nuitee
B
Boaz solo_traveller nl
8
2026-05-09 via Nuitee
L
Laura solo_traveller at
10
2026-05-09 via Nuitee
A
Alfio Daniel family_with_children ar
10
Ubicación inmejorable
Pros:

La ubicación es la mejor. El wifi funciona perfecto. El personal es muy amable y las toallas y los toallones son de primera calidad.

Cons:

Me gustó todo.

2026-05-08 via Nuitee
Z
Zaneta couple us
10
2026-05-07 via Nuitee
S
Shirley family_with_children il
10
Pros:

מיקום מעולה!!! צוות מקסים חדר נקי ומרווח

2026-05-07 via Nuitee
L
Linlin couple us
10
2026-05-06 via Nuitee
H
Himes couple us
10
Pros:

quiet and clean

2026-05-06 via Nuitee
M
maria family_with_children pl
8
Pros:

Lokalizacja, wszedzie blisko.

Cons:

kontaktowalam sie z hotelem na kilka dni orzed przyjazdem, zeby zamienic pokoje gdy moglam jescze odwolac rezerwacje, ale przez dwa dni nikt mi nie odpowiadal. Potem nie moglam juz nic zmieniac, nawet po przylocie. Zawsze w europie mozna dokonywac zmian w hotelu pomimo rezerwacji przez booking.

2026-05-05 via Nuitee
C
CEMALETTIN solo_traveller tr
10
2026-05-04 via Nuitee
P
Paola solo_traveller us
9
Pros:

It is in an excellent location

Cons:

All was good nothing to dislike

2026-05-03 via Nuitee
C
CALVIN solo_traveller au
8
2026-04-30 via Nuitee
K
Koretta solo_traveller gb
9
Great stay, friendly and helpful staff
Pros:

It was great and I loved the location. The room was spacious and loved the bathroom

Cons:

Nothing bad to say, I was only there for a night and everything was great

2026-04-29 via Nuitee
N
Nichola solo_traveller gb
9
2026-04-28 via Nuitee
M
Martina couple it
7
Tutto sommato bene.
Pros:

Posizione, prontezza nelle richieste, pulizia

Cons:

Camere e bagni piccoli, prezzo alto.

2026-04-28 via Nuitee
A
anat family_with_children il
10
Pros:

The location is excellent. The lobby is nice, and the staff is very accommodating. The breakfast offered is also good.

2026-04-27 via Nuitee
S
Sarah couple us
10
2026-04-27 via Nuitee
E
Evelyn couple us
1
2026-04-27 via Nuitee
S
Sarah solo_traveller us
10
Loved it!
Pros:

Location is ideal, always impeccable

Cons:

There was a pop up bar that took over the bar area—very loud and limited in offerings

2026-04-27 via Nuitee
M
Marko couple us
10
2026-04-27 via Nuitee