NH Collection New York Madison Avenue

Hotels
NH Collection
9 (2419 reviews)
22 East 38th Street , New York , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Limited dietary options for breakfast

Categories

Cleanliness
8.96
The room was clean and well maintained, which made my stay really enjoyable.
Service
9.43
The staff were very helpful, and the receptionists and bell men were great.
Location
9.47
An excellent location, very convenient for exploring the area.
Room Quality
8.42
Some rooms were too small for the price, and the bathrooms could be better.
Amenities
8.95
The minibar should be better stocked, but overall the amenities were satisfactory.
Value for Money
8.41
The price seemed high for the quality of rooms and some amenities.
Food and Beverage
8.96
Breakfast did not fully cater to dietary restrictions, which affected some guests.
Overall Experience
9.43
Overall, a very enjoyable stay with excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Luxurious Amenities
NH Collection New York Madison Avenue offers a fitness center, a bar, and stunning city views. Enjoy the convenience of a 24-hour front desk, room service, and free Wi-Fi throughout the property.

Comfortable Accommodation
Relax in well-appointed rooms featuring a flat-screen TV, air conditioning, and cozy bedding. Some rooms even have a separate seating area for added comfort.

Prime Location
Located just 200 meters from the New York Public Library, this hotel is also close to iconic landmarks like the Empire State Building and Bryant Park. With LaGuardia Airport just 10 km away, NH Collection New York Madison Avenue is the perfect choice for your stay in the city.

Book your stay now at NH Collection New York Madison Avenue for a truly unforgettable experience!

Important information:

The name on the credit card used for booking must match the name of the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of $250 per pet per stay will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 80 per day.

Location

Guest Reviews

9
Based on 2419 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
C
Claudia couple br
10
2026-06-27 via Nuitee
I
Isabel couple es
9
2026-06-27 via Nuitee
V
Veronica Ines couple ar
10
2026-06-26 via Nuitee
S
Sanja family_with_children hr
9
I will come back
Pros:

Everything, nice hotel, location, staff, design.

2026-06-25 via Nuitee
K
Khek Vannier solo_traveller us
10
Great stay overall.
Pros:

Great location and staff.

Cons:

N/A

2026-06-24 via Nuitee
B
Bormuth couple ch
8
2026-06-24 via Nuitee
E
Eoghan couple ie
9
We would stay here again but would ensure the room is what we want.
Pros:

It has a great location and within walking distance to Central station, Empire state, 101 Summit, and loads of restaurants. Breakfast selection in the hotel was very good, and recommended.

Cons:

Initially we were given a room with a scaffold outside the window, so no view. However, we complained and were given an upgrade to the front of the hotel along Madison Avenue.

2026-06-24 via Nuitee
J
Javier solo_traveller pe
7
2026-06-24 via Nuitee
B
Bojan solo_traveller hr
10
Pros:

Location and staff/service.

2026-06-23 via Nuitee
S
shosh family_with_children il
9
ממליצה אהבתי שהכל היה קרוב
Pros:

מלון נעים מעוצב מקסים רגוע וקלאסי

Cons:

חדר מעט קטן והמחיר היה יקר ממש

2026-06-23 via Nuitee
A
Aleksandar couple mk
9
2026-06-23 via Nuitee
V
Vincent family_with_children us
10
2026-06-23 via Nuitee
M
Matteo Marzorati solo_traveller it
10
2026-06-23 via Nuitee
C
crista family_with_children gt
9
Excelente Ubicación
Pros:

Excelente hotel con una ubicación estratégica en el corazón de la ciudad. Se encuentra a pocos pasos de numerosos comercios, restaurantes y atracciones emblemáticas como el Empire State Building. Además, está muy cerca de la Fifth Avenue y de la histórica Grand Central Terminal, lo que permite un acceso cómodo al transporte y a los principales puntos de interés de la ciudad. La conectividad es uno de sus mayores atractivos, gracias a las diversas estaciones de tren y metro ubicadas en las inmediaciones. Una excelente opción para viajeros que buscan comodidad, accesibilidad y una ubicación privilegiada para explorar la ciudad.

2026-06-22 via Nuitee
A
Alexandre couple br
9
2026-06-22 via Nuitee
H
Hytallo couple br
10
Pros:

Very quiet and very good location.

2026-06-20 via Nuitee
L
Livia solo_traveller br
9
2026-06-20 via Nuitee
E
Emily solo_traveller us
10
Pros:

Awesome location and great hotel facilities and staff. We traveled with our baby and they were able to accommodate a crib and even provided a few upgrade for more space. Super helpful staff

2026-06-20 via Nuitee
E
Eva family_with_children cz
10
Everything was perfect.
Pros:

Great hotel in a great location. We arrived late at night, I really admire the patience of the lady at the reception, who with a smile took care of all my son's additional requests, and there were many. Thank you so much for your patience. Excellent hotel restaurant, we recommend having dinner here. Also check out without any problems, nice and caring staff. Definitely recommend.

2026-06-19 via Nuitee
A
Abdullah couple sa
6
2026-06-19 via Nuitee