Sonesta Select Newark Christiana Mall

Hotels
Sonesta Hotels
8 (1165 reviews)
48 Geoffrey Drive , Newark , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Convenient Location
Cons:
Cleanliness Issues
Lack of Breakfast

Categories

Cleanliness
7.08
Multiple reviews mentioned dirty rooms and sheets, impacting overall cleanliness perception.
Service
9.05
Staff was described as friendly and sweet, with positive experiences noted.
Location
9.09
Locations are frequently described as prime and convenient.
Room Quality
8.04
Room comfort was mentioned positively, though there were cleanliness issues.
Amenities
7.07
No breakfast mentioned, and the hot tub was closed, affecting overall amenities score.
Value for Money
9.03
Various mentions of good value relative to price.
Food and Beverage
6.08
Consistent feedback about lack of breakfast and coffee service.
Overall Experience
8.55
General sentiment is positive, but issues with cleanliness detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:44

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities
Experience relaxation in the indoor pool and hot tub, stay fit in the well-equipped gym, and enjoy the convenience of free Wi-Fi and in-room kitchen essentials.

Delicious Dining Options
Savor daily breakfast and American cuisine at the on-site Bistro, with additional dining choices just a mile away at the Christiana Mall.

Prime Location
Explore downtown Newark's attractions just a 10-minute drive away, visit the nearby University of Delaware, or take a short 15-minute drive to the Winterthur Museum and Garden.

Book now for a delightful stay at Sonesta Select Newark Christiana Mall, where comfort and convenience meet luxury and leisure.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per pet, per (night/stay) applies. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1165 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 7.07
Value for Money: 9.03
Food and Beverage: 6.08
Overall Experience: 8.55
A
Atraille couple us
8
2026-03-21 via Nuitee
C
Curtis couple us
6
2026-03-20 via Nuitee
T
Teasha family_with_children us
4
2026-03-19 via Nuitee
T
Tomeya solo_traveller us
8
I needed to relax and for the most part I did.
Pros:

Cleanly
Loved the lobby
House keeping daily

Cons:

Noisy carts in the hallway each night
5pm the steam in the pool room was no longer on. Called the front desk who said they can’t do anything about that.

2026-03-18 via Nuitee
B
Brittany family_with_children us
7
2026-03-18 via Nuitee
S
Samantha couple us
10
Loved our stay!!
Pros:

The staff was wonderful and accommodating especially the guy in charge at the front desk that honestly was working on so many different things whenever I saw him that I was impressed. I forgot to get his name but he checked us in and out. We really liked him. He deserves accommodations for all the hard work he puts in!!! Just saying.

Cons:

Location was great and close to my family in Delaware

2026-03-16 via Nuitee
R
Rodney family_with_children us
9
Pros:

We spent a week there and we were very pleased with our stay. My grandchildren and I enjoyed the indoor pool and the courtyard. Housekeeping really took care of us and we really appreciate them and the front desk staff. We all had a great time. Thank you

2026-03-14 via Nuitee
M
Maha couple us
6
2026-03-13 via Nuitee
K
kathleen couple us
1
2026-03-13 via Nuitee
W
Wolbert family_with_children us
7
2026-03-12 via Nuitee
S
Sayles family_with_children us
1
Cons:

No hot water for 2 days

2026-03-10 via Nuitee
E
Elijah couple us
2
2026-03-09 via Nuitee
S
Scott family_with_children us
8
Pros:

Everything

2026-03-09 via Nuitee
A
Andrea couple us
1
I was satisfied cause I couldn’t get any rest was to loud
Pros:

The property was nice but wasn’t able to rest

Cons:

Clean

2026-03-09 via Nuitee
N
Nakhera couple us
7
Pros:

Love the area , it was close to everything to eat, as well as the mall. It was so busy the staff were very sweet and quick with everything you need service wise. The beds were comfortable. The rooms were very nice.

Cons:

My shower was not cleaned. It had hair from the previous tenant and then the shower did have a rust in it

2026-03-07 via Nuitee
R
Robert couple us
1
I hate it there
Pros:

The set up is nice

Cons:

I got switched 4 times I had someone come to my window with a phone showing me a vagina none of the tvs worked and the manager never arrived for his or her shift so I could never tell anyone about this and they also never came in the am to relive him it was just a complete horrible experience never again

2026-03-03 via Nuitee
R
rodriguez family_with_children us
4
Pros:

Staff was nice

Cons:

Said there was breakfast on website there was nothing In the morning
They need to not advertise something they dont have

2026-03-02 via Nuitee
T
Tourist59700440649 Couples
2
Sonesta Newark Stay - Plumbing is in shambles
Pros:

We recently stayed at Sonesta Select Newark Christiana Mall and unfortunately had a very disappointing experience.

From the moment we checked in, our room did not have hot water. We immediately notified the front desk, and maintenance attempted to “reset the water,” but the issue was never resolved. We were never proactively offered another room so we could shower or use basic amenities.

We went to bed hoping the issue would be fixed by morning. It wasn’t. After continued complaints and still no hot water, we ultimately had to leave and book another hotel.

When we spoke with the General Manager, Amy Klesaris, we were told we would only receive a half refund. Considering we were unable to use a fundamental amenity like hot water, that is unacceptable. The interaction itself was equally disappointing — there was no introduction, no apology, and no effort to de-escalate or show concern for our experience. We were repeatedly told we would not receive a full refund and were eventually told to leave.

We have stayed at this property before and have previously overlooked issues because we understand that things can happen. However, the lack of professionalism and customer care in this situation was extremely concerning.

Hot water is not a luxury — it’s a basic expectation. We hope management reconsiders how situations like this are handled in the future.

2026-02-26 via Tripadvisor
D
Durand couple us
10
2026-02-25 via Nuitee
B
Bettina couple ch
8
Tipptopp für einen kurzen Aufenthalt, auf der Durchgangsreise
Pros:

Freundliches Personal

Cons:

Ringhörig

2026-02-24 via Nuitee