Quality Inn & Suites Danbury near University

Hotels
Quality Inn
6.3 (323 reviews)
78 Federal Road , Danbury , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Spacious rooms
Good location
Cons:
Uncleanliness
Poor breakfast options
High prices for value

Categories

Cleanliness
4.19
Numerous complaints about unclean rooms, dirty floors, and lack of hygiene.
Service
7.66
Mixed feedback on service; some issues with front desk availability.
Location
8.7
Good location noted in multiple reviews, appreciated by guests.
Room Quality
6.65
Rooms described as spacious; however, also mentioned as dirty and some issues reported.
Amenities
6.18
Lack of promised amenities like breakfast variety; pool issues and not enough towels.
Value for Money
5.64
Guests expressed dissatisfaction with pricing considering the quality.
Food and Beverage
5.19
Poor breakfast options and cleanliness affected perception.
Overall Experience
6.16
General dissatisfaction noted; would not recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:34

Property Description

Convenient Location
Located just minutes away from popular attractions like Quassy Amusement Park and the Danbury Fair Mall, Quality Inn & Suites Danbury near University is the perfect choice for travelers looking to explore Danbury, Connecticut.

Complimentary Amenities
Enjoy a stress-free stay with free amenities such as a hot continental breakfast, wireless internet access, and in-room microwaves and refrigerators.

On-Site Facilities
Take advantage of the hotel's fitness facilities and unwind in the indoor pool after a day of sightseeing. Whether you're here for business or leisure, Quality Inn & Suites Danbury near University has everything you need for a comfortable stay.

Book your stay now and experience the convenience and comfort of our hotel firsthand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HPN

Location

Guest Reviews

6.3
Based on 323 reviews
Cleanliness: 4.19
Service: 7.66
Location: 8.7
Room Quality: 6.65
Amenities: 6.18
Value for Money: 5.64
Food and Beverage: 5.19
Overall Experience: 6.16
L
Lindsay solo_traveller us
1
Worst hotel and stay ever had to book out in the middle of the night cockroach city
Pros:

The workmen are working on this hotel..they were banging on my door to get into my room at night to check on something..my door has no lock on the inside and I felt fearful. I went to call the front desk and the phone did not work the fire smoke detector was dismantled the elevator had no safety and could have crushed me as it would not stop closing a little boy warned me to get out of the way there was no toilet paper in the room and no cups or coffee maker and the coffee in the lobby was cold. The pool was closed as repairs. The ice machine was being repaired and soda seemed out too. All this prompted me to call the police for an escort out of the building or at least stay on the phone until I got out of there .the garbage dumpster had the names of the last owners of railroad street rooms to rent where I stayed and a letter A written on it too .like scarlet letter...the parking lot was full of utility trucks and I am not sure this hotel should even be open for business it's an accident waiting to happen. I called and told them not to charge me that night that I booked in and out but they charged my Wells Fargo card anyway. The garage outside is full of cigarette butts and the laundry is no longer available. They were setting up for something in the meeting room where the lights were on when I left and I surmise that is what all the like 100 hore d' vou plates were for ..the bathtub would not drain and the TV has limited channels the ice bucket had no liner and no cold or hot cups..I had to call the reservation asking them to have someone bring up toilet paper as I was in my night dress but they never brought it until I was about to get an option to reach the front desk ..I could not recharge my phone as I said none of the outlets worked so managed to get out of there my car was parked away from the building beside a red car who parked there later .It was horrible room 211 should be shut like the rest of the place.

Cons:

The workmen are working on this hotel..they were banging on my door to get into my room at night to check on something..my door has no lock on the inside and I felt fearful. I went to call the front desk and the phone did not work the fire smoke detector was dismantled the elevator had no safety and could have crushed me as it would not stop closing a little boy warned me to get out of the way there was no toilet paper in the room and no cups or coffee maker and the coffee in the lobby was cold. The pool was closed as repairs. The ice machine was being repaired and soda seemed out too. All this prompted me to call the police for an escort out of the building or at least stay on the phone until I got out of there .the garbage dumpster had the names of the last owners of railroad street rooms to rent where I stayed and a letter A written on it too .like scarlet letter...the parking lot was full of utility trucks and I am not sure this hotel should even be open for business it's an accident waiting to happen. I called and told them not to charge me that night that I booked in and out but they charged my Wells Fargo card anyway. The garage outside is full of cigarette butts and the laundry is no longer available. They were setting up for something in the meeting room where the lights were on when I left and I surmise that is what all the like 100 hore d' vou plates were for ..the bathtub would not drain and the TV has limited channels the ice bucket had no liner and no cold or hot cups..I had to call the reservation asking them to have someone bring up toilet paper as I was in my night dress but they never brought it until I was about to get an option to reach the front desk ..I could not recharge my phone as I said none of the outlets worked so managed to get out of there my car was parked away from the building beside a red car who parked there later .It was horrible room 211 should be shut like the rest of the place.

2026-07-09 via Nuitee
J
JoeR11 solo_traveller us
10
comfortable room...friendly staff
Pros:

great staff....very friendly

Cons:

nothing

2026-07-08 via Nuitee
F
Frans couple us
5
Bed was comfortable. The rest was mediocre at best.
Pros:

Location

Cons:

Breakfast area was dirty, utensils had caked up food from day before. Hotel room floor was very sticky.

2026-07-07 via Nuitee
S
Susan couple us
7
Won’t go back for upcoming trip!
Pros:

Room was clean and large. Was only given 1 towel and there were 2 of us. Hair driver was all cracked and sounded like it would blow up.

Cons:

I asked if pool was open when I made reservations and told YES! It was closed for repairs.😫Breakfast was a joke! Nothing really to eat!

2026-06-05 via Nuitee
R
Robert solo_traveller us
2
Below average
Pros:

Not much

Cons:

Old many unaddressed maintenance issues

2026-05-25 via Nuitee
K
Kim solo_traveller us
2
Terrible
Pros:

The only thing pleasant thing about this hotel, was the mattress was comfortable.

Cons:

To begin, the ice machine wasn't working and the pool was unavailable. This should have been noted on the website when I booked the hotel.
The room floor was sticky, so apparently it was not wet mopped before my arrival.
There was only 1 working lightbulb (of the 3) in the bathroom.
The hair dryer was broken.
The breakfast was the worst example of a breakfast that I've seen as a complimentary breakfast at a hotel. Only bread, and cereal and the cereal bar was dirty, with littered cereal all over the counter. The coffee dispenser was emply when I came down to breakfast, so it look some time for the staff to make more coffee.
The staff at the desk was often busy on his smartphone, not attentive to the customers, or breakfast area which he was responsible for maintaining.

2026-05-20 via Nuitee
M
Michael solo_traveller us
2
Cons:

The lobby had a bad odor as well as the hallway. The ice machine was out of order and the pool was closed without notice at check in, which was the primary reason booked location. I definitely would not have booked location for the price it was given other options in location.
Very disappointed.

2026-05-18 via Nuitee
J
Jose couple us
10
2026-05-10 via Nuitee
J
Jose couple us
10
2026-05-10 via Nuitee
J
Jose couple us
10
2026-05-09 via Nuitee
B
Bartlett couple us
9
2026-04-01 via Nuitee
K
Kyle couple us
1
2026-03-18 via Nuitee
G
Gess solo_traveller us
8
2026-03-11 via Nuitee
L
Leanid couple us
9
2026-02-24 via Nuitee
J
Justin solo_traveller us
7
2026-02-12 via Nuitee
J
Justin solo_traveller us
7
2026-02-12 via Nuitee
I
Irene couple us
2
not again
Cons:

Unclean. Unflushed toilet. Tv cable unconnected. Floors sticky. Sink Drain stuck closed. Dirty handtowel.smudges on wall near light switch.Hallway unvaccumed. Front desk unattended all but one visit downstairs.

2026-01-20 via Nuitee
P
Petra couple us
4
2026-01-19 via Nuitee
N
Nahathai family_with_children th
2
Not recommended to stay at all.
Pros:

Toilet has mold

2026-01-19 via Nuitee
C
Charles couple us
7
People need to take PRIDE in their work
Pros:

breakfast was ok (not great), cleanliness was lacking!

Cons:

Wash cloth was worn out, 1 wash cloth 2 towels and 1bath mat for 2 people. Grout in bath area needs cleaning!!!!

2026-01-19 via Nuitee