Embassy Suites by Hilton San Francisco Airport Oyster Point

Hotels
Embassy Suites Hotels
8.5 (1137 reviews)
250 Gateway Boulevard , South San Francisco , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Helpful staff
Variety in breakfast options
Spacious rooms
Cons:
High parking fees
Cleanliness issues
Mold in the room

Categories

Cleanliness
7
Concerns about cleanliness and issues found in the room, such as mold and a used condom.
Service
9.5
Staff were helpful and pleasant, providing good service throughout the stay.
Location
9
Location was convenient, especially for those needing access to hospitals.
Room Quality
8
Rooms were spacious but had issues with cleanliness and comfort of furnishings.
Amenities
8.5
Facilities like pool and gym were nice, but some amenities had issues, such as non-working treadmill.
Value for Money
7.5
High parking fees detracted from overall value; otherwise the price was fair for provided services.
Food and Beverage
9.5
Breakfast was highly rated, with good variety and quality.
Overall Experience
9
Overall a good experience despite some issues with cleanliness and fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:52

Property Description

Convenient Location and Shuttle Service

This hotel is conveniently located just 10 minutes away from San Francisco International Airport, offering guests easy access to transportation with a paid shuttle service to San Francisco.

Comfortable Rooms and On-Site Amenities

Guest rooms at Embassy Suites San Francisco Airport – South San Francisco are well-equipped with modern amenities such as a flat-screen cable TV, microwave, fridge, and coffee machine. Guests can also enjoy a swim in the on-site pool or a workout in the fitness centre.

Complimentary Breakfast and Evening Reception

Start your day right with a daily free cooked-to-order breakfast and unwind in the evening at the manager's reception.

Book your stay at Embassy Suites San Francisco Airport – South San Francisco now for a convenient and comfortable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

  • Internet

    WiFi is available in all areas and costs USD 13.95 per 24 hours.

Location

Guest Reviews

8.5
Based on 1137 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 9
U
U2080KKkimv Family
10
Exceptional Service
Pros:

I had a wonderful experience staying at Embassy Suites by Hilton San Francisco Airport Oyster Point. From the moment I arrived, the staff made me feel welcome with their friendly attitudes and exceptional customer service. Everyone I encountered was professional, attentive, and genuinely eager to make my stay enjoyable.
The room was spacious, clean, and very comfortable. I especially appreciated having a separate living area, which made it feel more like a home away from home. The beds were cozy, and the room was quiet, allowing for a restful night’s sleep.
The complimentary breakfast was one of the highlights of my stay. There was a great variety of fresh options, and the made-to-order omelets were absolutely delicious. The evening reception was another nice touch and added to the overall value of the experience.
The location was perfect—close to the airport with beautiful views of the bay, yet peaceful and relaxing. The hotel shuttle service was convenient and made transportation stress-free.
I truly enjoyed every aspect of my stay and would highly recommend this hotel to anyone visiting the San Francisco area. Thank you to the entire team at Embassy Suites for making my visit memorable. I look forward to staying here again! I especially want to thank Carla for assisting me throughout my stay guy and for being so incredibly sweet, kind, and helpful. She went above and beyond to make me feel welcomed and valued as a guest. Employees like Carla are the reason people return to a hotel time and time again. Please give her a raise she truly deserves recognition for the outstanding service she provides!

2026-06-06 via Tripadvisor
S
Soy family_with_children us
10
2026-06-06 via Nuitee
S
Scott solo_traveller nz
8
Pros:

Building is slightly tired (old) but updates have been done to keep up. Not bad but not excellent. About as good as it gets close to SFO without paying the massive premium for the Grand Hyatt. On the shoulder season you may need thr aircon tech to come and make some adjustments to get your room HVAC on cold/hot mode. Sound proofing on SFO facing rooms would be a good idea (hear thr louder planes at night)

2026-06-06 via Nuitee
S
Soy family_with_children us
10
2026-06-06 via Nuitee
G
Getaway27982123030 Family
10
Great experience
Pros:

Hannah and TYRONE were fantastic! We are very happy to have selected this property- great room and amenities too!

2026-06-05 via Tripadvisor
I
Iliana family_with_children us
7
2026-06-05 via Nuitee
R
Rindner solo_traveller us
9
2026-06-05 via Nuitee
R
Rocha Rosario couple us
9
2026-06-04 via Nuitee
S
Shawn family_with_children us
10
Great Service
Pros:

Room

2026-06-03 via Nuitee
Косова family_with_children us
5
2026-06-03 via Nuitee
N
nickyl917 Couples Hertfordshire, England
10
Great airport hotel
Pros:

Great room, so friendly, whole hotel just had a nice feel to it. Very welcoming. Great location, just outside the airport area with direct shuttle to the terminals.

2026-06-02 via Tripadvisor
8
810christinae Business
10
Taste rocks for the great tastes
Pros:

This hotel has a great friendly team. Bianca was wonder at Taste - I appreciate her suggestions and had a great first night of business travel dinner - and that’s always a great thing !

2026-06-02 via Tripadvisor
L
Lu family_with_children cn
10
2026-06-02 via Nuitee
C
C160YBsamanthac Family
10
Best hotel stay to date
Pros:

The entire experience was a 10/10. The value was excellent and you can tell everyone genuinely took pride in the hotel. Everything was clean and the breakfast was delicious. The front desk attendant named Fou was amazing. Greeted us like family and made sure we had everything we needed.

2026-06-01 via Tripadvisor
G
geniav2014 Family Ban Trisuk, Rawai, Phuket
10
Trevor front desk is awesome!
Pros:

Trevor at the front desk was amazing for what he did for me. He accommodated us very well when we needed his help. He was very professional and helpful. Thank You Trevor!

2026-06-01 via Tripadvisor
R
Russell solo_traveller us
1
Cons:

Everything was bad.
We came from Texas and had a bereavement leave to attend my brothers funeral and my sister-in-law had major surgery and we assisted her to her scheduled surgery and doctors appointment. We came from red eye flight and we were at san francisco at around 1am. We called at 3am to see if early check is possible and the rude lady who answered the phone said no, we have to pay.

So we slept at the airport until 6am and went to embassy suite, two ladies at the front desk at that time were miss Yolanda " who apparently has been in the SERVICE industry for 30 years" and the short lesbian white lady . We showed Yolanda our reservation and asked if we could check in early and she told us we can not check in until 2pm. She told us we have to pay for the whole night stay if we want to check in early that time. The reason why we are trying is because we have a positive experience with Hilton hotel in Anaheim before , and at the time they offered us to check in at 6am with no questions asked and no problem/issues.
When we asked miss yolanda about the breakfast- on the times and how you serve the customer. They sternly mentioned that if we want to have breakfast we should pay $20 per person since our check in time will not be till 4pm.I then asked if it would be ok for us to walk around the dining area since they just did renervations. The front desk ladies said sure, so I started walking but my wife sat dowm on the corner. Both of these front desk ladies started following me around as if i will sneak in to get free breakfast. My wife saw both these ladies eyeing and following me from the corner where she was sitting.
So disappointing treating us like we are going to rob /steal. Its extremely disgusting, disrespectful and appaling. I wonder how they treat other clients or customers. Because if they were able to treat us like so, they are doing it to other customers too...

2026-06-01 via Nuitee
K
K5338SJleel Business
10
Ms.Hannah (front desk) excellent service
Pros:

Thank you Ms Hannah (front desk)for being nice and helpful upon our check in. Keep up the good work!!

Lee

2026-05-31 via Tripadvisor
F
Flyer12908542417 Couples
10
Very helpful
Pros:

This person helped me and went above and beyond. Vanessa

2026-05-31 via Tripadvisor
S
Susanne solo_traveller de
7
Cons:

Das Restaurant schließt bereits um 21 Uhr. Für ein Hotel dass am Flughafen liegt und daher auch von spät Anreisenden genutzt wird, sehr unpraktisch.

2026-05-31 via Nuitee
E
Elisa solo_traveller us
10
2026-05-31 via Nuitee