Family Garden Inn & Suites

Hotels
9 (1459 reviews)
5830 San Bernardo Ave , Laredo , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good value for money
Cons:
Poor breakfast options
Cleanliness issues
Aging facilities

Categories

Cleanliness
8.25
Some complaints about cleanliness in bathrooms and general upkeep.
Service
9.75
Overall, the service was reported as friendly and attentive despite a few complaints.
Location
9.75
Multiple positive mentions of the convenient location for shopping and highways.
Room Quality
8.75
Generally good, but some issues with noise and aging facilities.
Amenities
8.75
Amenities such as breakfast were critiqued, but some positives were noted.
Value for Money
9.25
Generally good value for the price, though some felt it could be better.
Food and Beverage
7.75
Breakfast options were often described as limited and poor quality.
Overall Experience
9.75
Negative remarks tempered by many positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:31

Property Description

Relaxing Oasis with Abundant Amenities

At Family Garden Inn & Suites in Laredo, guests can unwind in the outdoor pool, hot tub, and lush botanical gardens. The furnished patio offers a perfect spot to enjoy the serene surroundings. Stay connected with complimentary WiFi throughout the inn.

Comfortable Rooms with Convenient Features

Each room is equipped with a cable TV, telephone, microwave, and refrigerator. The en suite bathrooms provide the option of a relaxing bath or shower.

Convenience and Hospitality at Your Service

Enjoy a hassle-free stay with amenities such as a free shuttle service, 24-hour front desk, children's playground, and vending machine. With free parking available, exploring the nearby Laredo International Airport and Mexico border is a breeze.

Ready to experience a tranquil stay with us? Book your stay at Family Garden Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: LRD

Location

Guest Reviews

9
Based on 1459 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 9.75
L
Lidia family_with_children mx
4
Pros:

Me gustó la ubicación y la amabilidad del personal

Cons:

Las instalaciones

2026-08-12 via Nuitee
S
Santiago solo_traveller mx
10
Pros:

Ubicación

2026-08-11 via Nuitee
K
KARINA solo_traveller mx
10
Cons:

Solo no me gusto que me toco en el area nueva y el clima no jalaba bien casi no enfriaba ; siempre me he quedado ahi frente ala alberca y los climas funcionan muy bien ;tambien a tele nunca jalo y el teléfono tampoco funcionaba

2026-08-10 via Nuitee
D
Devansh solo_traveller in
8
Insane buffet at the resto nearby!
2026-08-08 via Nuitee
M
Melody solo_traveller us
1
It was the most horrible hotel experience that have ever had in my life.
Cons:

No breakfast. They put me in a dissability room that had no chair or desk or any mode of comfort except the bed. It was a gray room with No pictures on the walls. I am NOT disabled. I would feel very bad for a disabled person paying for that room. There was no internet that worked. The front desk staff were not helpful with anything. They would not change me room or accomodate me with a refund.
I have stayed in motels and hotels all over the US and in other countries. This room was so, so bad and so were the staff at the front desk.

2026-08-08 via Nuitee
M
Montemayor solo_traveller us
8
2026-08-06 via Nuitee
N
Norma couple us
10
2026-08-05 via Nuitee
L
Luis Enrique solo_traveller mx
9
Pros:

Buena ubicación

Cons:

El desayuno muy pobre, puede mejorar.

2026-07-24 via Nuitee
A
agustin couple us
7
Bueno en general
Cons:

Estuve 2 noches en el hotel y no me hicieron limpieza

2026-07-23 via Nuitee
M
MACIAS solo_traveller mx
8
2026-07-22 via Nuitee
S
San Juanita couple us
8
2026-07-21 via Nuitee
S
San Juanita couple us
9
2026-07-20 via Nuitee
R
Riyadh Amina solo_traveller mx
10
Buen hotel
Pros:

La atención y las instalaciones bien cuidadas. El detalle de la alberca con snacks súper

Cons:

Todo bien

2026-07-18 via Nuitee
J
Journey32711578688 Solo travel Mexico City, Central Mexico and Gulf Coast
10
For a comfortable stay at a Great price it's the Family Garden Inn
Pros:

Excellent location next to highway but is very quiet. Road noise is almost totally absent. Close to Mall del Norte, stores and restaurants. Walking distance (8-10 minutes) from a Walmart, Golden Corral and a Texas Roadhouse.l. Check in was efficient and very pleasant. Rooms are spacious with large screen TVs with 100+ channels, microwave and small refrigerator. Rooms have always been immaculately clean. Rooms in the area next to the pool have an easy chair and a table for writing or eating while rooms in the garden building do not have the table or chairs. Free breakfast is included with a choice of cereals, fruits and juices. Of special note Connie will cook up 2 freshly made waffles that are hot and absolutely delicious. The breakfast area seats about 12-15 people and is kept very clean. Connie is very friendly and helpful as are the wonderful people staffing the reception area. An evening happy hour offers a couple of free beers and some popcorn. Also available are burgers or steaks at an additional cost. Free coffee is available inext to the reception area. All of this for a very reasonable price. I have stayed at hundreds of hotels throughout the USA and the Family Garden Inn rates in the top 10. For a great and reasonably priced stay in Laredo strongly consider the Family Garden Inn.

2026-07-13 via Tripadvisor
T
thomascU8683HK Business
10
Great shuttle service
Pros:

Excellent service and timing Lazaro was a very friendly and safe driver

2026-07-10 via Tripadvisor
L
Larry solo_traveller us
8
2026-07-07 via Nuitee
O
Orozco Hernandez solo_traveller us
9
Pros:

Habitación amplia

Cons:

Piscina un poco sucia

2026-07-05 via Nuitee
G
Griselda couple us
10
2026-07-04 via Nuitee
O
octavior811 Business
10
Gracias
Pros:

Very good experience, nice plase and the personal.

2026-07-01 via Tripadvisor
G
George family_with_children us
10
2026-07-01 via Nuitee