Quality Inn & Suites Eau Claire University Area

Hotels
•
Quality Inn
6.7 (275 reviews)
3117 Craig Road , Eau Claire , US
+1 715-833-9798

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Convenient, easy-to-find location (close to interstate/campus)
Friendly front desk staff
Some guests found beds comfortable and AC effective
Breakfast available early
Affordable option for short stays on occasion
Some rooms reported as clean and comfortable
Cons:
Bugs, mold, dirty sheets and stained tubs reported
Persistent unpleasant or musty odors in rooms
Inconsistent or missed housekeeping during multi-night stays
Old, run-down property showing wear and maintenance issues
Broken or faulty in-room items (TV remote, microwave)
Limited amenities (no elevator, sparse fitness facilities)
Breakfast quality inconsistent; items ran out or served cold
Rooms described as damp or with lumpy mattresses

Categories

Cleanliness
3.5
Multiple reviews report bugs, mold, dirty sheets, soap scum, black rings in tubs, strong/unidentified odors, and missed housekeeping—cleanliness is a major negative.
Service
8.9
Staff are frequently described as friendly and helpful (front desk staff, replacements provided), but there are complaints about slow check-in and inconsistent housekeeping responses.
Location
10
Consistently praised as convenient and easy to find—close to interstate, campus and local destinations; location is a clear strength.
Room Quality
4.5
Rooms are often described as old, damp or musty with lumpy mattresses and inconsistent conditions — some beds were comfortable but overall room quality is below expectations.
Amenities
7
Basic amenities present (breakfast, microwave, AC) but inconsistent: some broken/faulty items, no elevator, limited fitness facilities; functional but shows age.
Value for Money
5.5
Several guests felt prices were too high for the condition (especially during events/festivals); others accepted it for a short stay, so overall value is below average.
Food and Beverage
7.5
Breakfast reports are mixed—some guests praised early availability and acceptable breakfast, while others noted low quality, cold items, or items running out.
Overall Experience
6.7
Guest experiences vary from 'usable for a night' to 'very disappointing' largely due to cleanliness and maintenance; averaged to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location
The Quality Inn & Suites Eau Claire is ideally situated near the Chippewa River State Trail and various local attractions, making it a perfect choice for outdoor enthusiasts and leisure travelers alike.

Superior Amenities
Guests can start their day with a complimentary hot breakfast and take advantage of the indoor heated pool and hot tub. The hotel also offers modern conveniences like free high-speed internet and business suites for corporate travelers.

Comfortable Accommodations
Each room is equipped with essential amenities such as flat-screen TVs, coffee makers, and ironing facilities. Select rooms even feature microwaves and refrigerators for added convenience, ensuring a pleasant stay for all guests.

Book your stay at Quality Inn & Suites Eau Claire now to experience a perfect blend of comfort and convenience during your visit.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 275 reviews
Cleanliness: 3.5
Service: 8.9
Location: 10
Room Quality: 4.5
Amenities: 7
Value for Money: 5.5
Food and Beverage: 7.5
Overall Experience: 6.7
V
Vanessa • couple • us
1
Pros:

They switched our room after finding bugs

Cons:

The bugs in the bed

2026-10-12 • via Nuitee
D
David • couple • us
7
2026-10-07 • via Nuitee
D
Dennis • couple • us
8
2026-09-17 • via Nuitee
J
Jason • extended_group • us
4
Besides it being close to what we were doing, it did not have much to offer
Pros:

The location was easy to find and it was close to where we were going

Cons:

It was run down and we had trouble with the TV

2026-09-16 • via Nuitee
T
Ty • extended_group • us
8
2026-09-14 • via Nuitee
L
Lari • couple • us
1
The staff was very friendly
Pros:

Mold in the hotel room

Cons:

Mold

2026-09-10 • via Nuitee
B
Barbara • extended_group • us
7
2026-09-08 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-09-06 • via Nuitee
T
Ty • couple • us
4
Ok
Pros:

Located

Cons:

Work out facilities. Elevator

2026-08-30 • via Nuitee
K
Kristina • couple • us
2
Location was fine but hotel staff and room was not up to par
Pros:

The breakfast was nice.

Cons:

The room was dirty as well as we found the sheets dirty with actual dirt while leaving. It smelled of cigarettes the whole time we stayed as well as the ac did not work super great.

2026-08-23 • via Nuitee
D
David • solo_traveller • de
1
2026-08-20 • via Nuitee
P
Paula • extended_group • us
1
We actually left once looked at room.
Pros:

Location to interstate.

Cons:

The room. Smelled when we entered and the bathroom’s tub/shower had black ring around it and wall of it also was full of soap scum and dirt. Beds looked like pullout couch mattresses. We ended up leaving. It was too sketchy.

2026-08-06 • via Nuitee
K
Kelly • family_with_children • us
3
Very disappointing.
Pros:

Nothing

Cons:

The room smelled. Not tobacco so not sure what it was... Towels are very low quality. Microwave was broken, but they replaced it. Breakfast very low quality. We stayed 5 nights. Not once was our room cleaned despite the sign that said room would be cleaned at 3 days without us requesting it. I went to desk at day 4 and was firm when I said that we wanted our room cleaned with new towels. Also said we'd be gone all day so there was plenty of time to clean our room. Arrived back at 10pm only to find that once again no clean towels and room not cleaned.... i went too front desk and discussed. I was told that they were full and priority was to get checked out rooms turned over for new guests! While apologetic it definitely wasn't the response to guests that have been there 5 days! I was given clean towels. We have family that live in the area and we stay close by, but I can at that we DEFINITELY will not stay there again. Also, we are Choice members and have stayed at many Quality Inns in the past. This one is a NO.

2026-08-05 • via Nuitee
D
David N • couple • us
4
Was a place to catch a few hours of sleep, nothing more
Pros:

Friendly staff at front desk

Cons:

The room was very damp and smelled terrible, the price for the room was far beyond what it should have been. Due to the festivals going on in the area it was the only available room in the city. Not my first choice but it served it's purpose. At best this should have been less than $100.00 a night.

2026-07-23 • via Nuitee
D
Dale • couple • us
6
Expected better.
Pros:

Location was convenient

Cons:

Noisy children running up and down hallways until 10pm. No elevator. A bit rundown. Check in was slow and cumbersome.

2026-07-15 • via Nuitee
S
Sarah • family_with_children • us
8
Clean, comfortable rooms
Pros:

We stayed for college orientation, location was great. The facility is older and shows the wear of its age. Staff was friendly, breakfast was good. Rooms were clean, comfortable, and the price was our main reason for staying at this hotel.

Cons:

Updating the facility to match other newer hotels in the area would be ideal.

2026-07-14 • via Nuitee
B
Brannin • solo_traveller • us
10
Pros:

Breakfast was ready before 6, which was great because we had to leave early.

2026-07-13 • via Nuitee
S
Stephanie • family_with_children • us
8
The comfort of the beds was worth the cost - just perfect.
Pros:

Highlight: the beds. SO comfortable. Also the AC was old school which meant we could crank it really cold which was perfect.

Cons:

Outside and parking lot were pretty dingy. Inside was a pleasant surprise.

2026-06-24 • via Nuitee
J
JAMES • couple • us
6
Expected more from a $184.00 one night stay
Pros:

Location was good, staff pleasant, room and bath were clean-even passed my wife's assessment !

Cons:

Lumpy mattress! Didn't monitor Sunday b'fast-ran out of some basic items esp the OJ

2026-06-22 • via Nuitee
K
Kathy • solo_traveller • us
8
2026-06-20 • via Nuitee