Staypineapple, Hotel FIVE, Downtown Seattle

We came here from Texas and California to visit family. We booked our reservation three months ago and we're not informed on all the hidden fees. We had planned to stay here for six days, but when we found out the price had practically doubled we decided to stay one night.
Because we stayed one night it was $253 instead of $120 a night.
We were told by the receptionist that she had nothing to do with us not getting the price that we should have.
We had requested a refrigerator as well as as amenities to be set up for our cat, they were not provided..
This hotel is not worth the money that we had to pay and would have paid. Had we continued to stay here.
Do your due diligence and get things in writing before you arrive because they are deceptive.
I would not recommend this hotel.

How it was close to everything in town and the theme of pineapples.

This place was cute but a number of issues that would not bring me back.

Positives: as mentioned the concept is cute, and we got a reasonable rate
the front desk staff were very nice,
the lobby area has a cool laid back feel to it

Negatives: The building itself is pretty dated and just felt a little old and tired
Felt more like a hostel than a decent hotel
The location was OK but not great and noisey at night
The amenities fee that I just saw on my final bill that was emailed after I left. There is no amenities value provided. Looking at reviews now I see that is a constant issue brought up and a practice I detest, just give me the total price.

We booked two nights but ended up only staying one and going to another hotel

From Checking in with Amara and Arieille to getting advise from Nessie on how delicious your town can be, it was a stay that was too perfect. It is close to the train that takes you everywhere. Walking distance from Needle. Hotel Coffee was delish, and of course, they had these delicious biscuits with their signature pineapple embedded on each. What a perfect pairing. Fun area with free Pac Man and Galaga....took me to another time. Also other games like the Giant scrable board that we listed the best times and things we loved. Never bored, even if you had extra time. Super Dog Freindly. My Husky DV just enjoyed it us staying there, cause there were always treats. Room and staff was amazingly. Going again soon

STAFF WAS AWESOME OVERALL STAY WAS IMPECCABLE!
This hotel was neatly located in downtown Seattle. The staff was friendly and pveraccomodating the rooms had a trendy touch and the location was perfect in downtown seattle

Clean and cute. Refreshments were available in the lobby. Breakfast was great and service was fantastic. The beds were so comfortable

特別感謝前台的一位男員工(抱歉我沒有詢問他的名字)，在得知我的包包遺忘在餐廳的時候，幫我打了電話去餐廳確認是否有幫我保留，一得知有保留後就熱心地開車載我飛奔前往餐廳取包包。因為我沒有車子，走路去取來回差不多要一個小時，因為他的熱心我得以在餐廳關門前取回我的包包，真的是非常感謝!!!喔~ 入住的時候還有贈送一瓶免費的迎賓飲料(酒精跟非酒精都可)，真的很感心!!!

The staff is number one—— six stars at least
The accommodations
The location
The vibe is excellent, you just feel different in a good way as soon as you’re walking in the door.

We spent a weekend at Hotel FIVE for our daughter's birthday and were completely blown away by the customer service. They decorated the room and left treats, for her, and were just super friendly, in general. It was above and beyond our expectations. The location is also great. We were able to walk to everything we wanted to do.

The front desk staff were so friendly and helpful. This is a wonderful location with friendly staff, clean rooms, and hospitality that is far above average!

Thia hotel is cute themed hotel that is very laid back. The rooms and common areas are very clean. The staff was amazing. Overall hospitality is probably some of the best in the industry. The locations is great. It is quiet, safe, and walkable to many of the city's attractions. There are activities to do in the common areas, a little cafe, snack area, a bar and a huge bonus is that it has parking on site, unfortunately you do have to pay for it and I believe the parking price is too high.

The theme of the hotel
Very nice staff
Location great. Could walk to everything we wanted to see

Everything was excellent