Desert Palace Hotel

Hotels
7.5 (338 reviews)
Erf 1, Golf Course Road, Keidebees , Upington , za

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Quiet location
Good food
Friendly staff
Cons:
Noisy rooms
Lack of certain amenities
Room quality issues

Categories

Cleanliness
6.71
Some guests noted issues like room smell and lack of towels.
Service
8.18
Front desk staff were described as helpful and friendly.
Location
8.22
Hotel is in a quiet area with easy access to malls.
Room Quality
6.17
Some rooms were reported as small and uncomfortable.
Amenities
7.2
Amenities include swimming pool and family-friendly facilities, but some issues noted.
Value for Money
7.66
Good value for the price, especially with the restaurant offerings.
Food and Beverage
8.71
Food quality and breakfast received positive comments.
Overall Experience
7.18
General satisfaction noted, but issues affect overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:45

Property Description

Luxurious Amenities
Desert Palace Hotel boasts an outdoor swimming pool, garden, terrace, and bar for guests to relax and unwind during their stay.

Exceptional Services
Enjoy room service, a 24-hour front desk, airport transfers, and a kids' club provided by the attentive staff at this 3-star hotel.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurant, offering African, Pizza, and Steakhouse cuisine with special dietary requests accommodated.

Book now for a memorable stay at Desert Palace Hotel in Upington, where comfort and convenience await you.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for ZAR 150 per person per night when using an existing bed.
    Children up to and including 11 years old stay for ZAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 338 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 7.18
C
Cheron • solo_traveller • za
5
Not as what I have expected from an establishment as big as it.
Pros:

The quietness.

Cons:

The lady at reception was not helpful at all after filling in a form and made payment she just hand me my keys and assist the next person. Wi-fi passwords also did not work. I did not know how to unlock the door while carried my luggage as well as bags in my hands. I had to ask assistance from another employee who showed me my room. I would also suggest they tell guests about the hotel transportation that goes into town as not all guests are driving.

2026-05-13 • via Nuitee
L
Ledwaba • solo_traveller • za
6
2026-05-12 • via Nuitee
N
Ntswakana • solo_traveller • za
8
Great
Pros:

Nice and clean

Cons:

Room service was too slow

2026-05-11 • via Nuitee
P
Pieter • solo_traveller • za
8
2026-05-10 • via Nuitee
W
Wilfred • extended_group • za
10
Awesome 🤩
Pros:

Hospitality, friendliness , clean

Cons:

None

2026-05-10 • via Nuitee
H
Herman • couple • za
8
2026-05-08 • via Nuitee
K
Kaylene • extended_group • za
10
2026-05-07 • via Nuitee
D
Daniel • family_with_children • za
8
2026-05-05 • via Nuitee
M
Motaung • solo_traveller • za
10
Pros:

Welcoming visitors

Cons:

No transport to town

2026-05-04 • via Nuitee
R
Rooyen Kassoma • solo_traveller • za
9
Pros:

All the access to recreational activities
BOWLING
SHOPS
ARCADE

Cons:

N/A

2026-05-04 • via Nuitee
D
Dru-Ann • solo_traveller • za
7
Pros:

Cleanliness

Cons:

Room didn't have a microwave

2026-05-04 • via Nuitee
A
Anna • solo_traveller • za
7
2026-05-03 • via Nuitee
A
Anna • solo_traveller • za
7
2026-05-03 • via Nuitee
K
Kagisho • solo_traveller • za
1
Pros:

Food

Cons:

No smart TV nor dstv

2026-04-30 • via Nuitee
L
Louis • solo_traveller • za
9
Louis's Review
Pros:

Staff is very helpfull

Cons:

Bed can do with a new matress, but it's still fine for now

2026-04-29 • via Nuitee
B
Balazs • solo_traveller • hu
10
Pros:

Everything was perfect

2026-04-29 • via Nuitee
C
Clayton • family_with_children • za
8
Pros:

Central located and secure.
GOOD value for your money

Cons:

Balcony

2026-04-26 • via Nuitee
X
Xabi • family_with_children • za
5
2026-04-26 • via Nuitee
R
roestoff • solo_traveller • za
8
2026-04-24 • via Nuitee
M
Maseko • family_with_children • za
7
Pros:

The place is quite and beautifully

Cons:

Nothing

2026-04-22 • via Nuitee