Desert Palace Hotel

Hotels
7.5 (366 reviews)
Erf 1, Golf Course Road, Keidebees , Upington , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Quiet location
Good food
Friendly staff
Cons:
Noisy rooms
Lack of certain amenities
Room quality issues

Categories

Cleanliness
6.71
Some guests noted issues like room smell and lack of towels.
Service
8.18
Front desk staff were described as helpful and friendly.
Location
8.22
Hotel is in a quiet area with easy access to malls.
Room Quality
6.17
Some rooms were reported as small and uncomfortable.
Amenities
7.2
Amenities include swimming pool and family-friendly facilities, but some issues noted.
Value for Money
7.66
Good value for the price, especially with the restaurant offerings.
Food and Beverage
8.71
Food quality and breakfast received positive comments.
Overall Experience
7.18
General satisfaction noted, but issues affect overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:45

Property Description

Luxurious Amenities
Desert Palace Hotel boasts an outdoor swimming pool, garden, terrace, and bar for guests to relax and unwind during their stay.

Exceptional Services
Enjoy room service, a 24-hour front desk, airport transfers, and a kids' club provided by the attentive staff at this 3-star hotel.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurant, offering African, Pizza, and Steakhouse cuisine with special dietary requests accommodated.

Book now for a memorable stay at Desert Palace Hotel in Upington, where comfort and convenience await you.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for ZAR 150 per person per night when using an existing bed.
    Children up to and including 11 years old stay for ZAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 366 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 7.18
P
Pieter • couple • za
4
clean and neat, gave us extra coffee the next day, nice view, bedding clean, bed to small and toilet
Pros:

did not have breakfast

Cons:

the bed is absolutly to small for average people, toilet is so close to the wall i have to squeeze myself in.

2026-07-03 • via Nuitee
C
Chaldon • solo_traveller • za
7
2026-07-02 • via Nuitee
J
Johmar • solo_traveller • za
9
2026-07-01 • via Nuitee
S
Sydney Nekhumbe • solo_traveller • za
10
2026-06-29 • via Nuitee
M
Martie • solo_traveller • za
7
2026-06-25 • via Nuitee
L
Louis • solo_traveller • za
10
Pros:

Everything was neat and up to standard

Cons:

No assistance with luggage

2026-06-25 • via Nuitee
T
Thomas • family_with_children • za
8
2026-06-24 • via Nuitee
L
Lilian • solo_traveller • za
9
2026-06-22 • via Nuitee
A
Arnaldo • solo_traveller • za
10
2026-06-22 • via Nuitee
M
May • solo_traveller • za
10
2026-06-20 • via Nuitee
S
Sifuba • solo_traveller • za
8
Pros:

The people

Cons:

Air-conditioning sometimes didn't work

2026-06-15 • via Nuitee
B
Breggie • solo_traveller • za
7
2026-06-15 • via Nuitee
S
Sandra • solo_traveller • za
7
Pros:

It's quiet

Cons:

Bed and tv is not working

2026-06-15 • via Nuitee
N
Nomdeaux • solo_traveller • za
10
2026-06-14 • via Nuitee
A
ARMAND • solo_traveller • za
10
2026-06-09 • via Nuitee
L
L • solo_traveller • za
10
2026-06-08 • via Nuitee
H
Harper • solo_traveller • za
10
2026-06-06 • via Nuitee
S
Sinazo • couple • za
9
2026-06-04 • via Nuitee
S
Sinazo • couple • za
8
2026-06-03 • via Nuitee
A
Alida • family_with_children • za
10
Good value for money.
Pros:

Quit, clean, friendly.

Cons:

Our stay was to short.

2026-06-01 • via Nuitee