Desert Palace Hotel

Hotels
7.5 (260 reviews)
Erf 1, Golf Course Road, Keidebees , Upington , za

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Quiet location
Good food
Friendly staff
Cons:
Noisy rooms
Lack of certain amenities
Room quality issues

Categories

Cleanliness
6.71
Some guests noted issues like room smell and lack of towels.
Service
8.18
Front desk staff were described as helpful and friendly.
Location
8.22
Hotel is in a quiet area with easy access to malls.
Room Quality
6.17
Some rooms were reported as small and uncomfortable.
Amenities
7.2
Amenities include swimming pool and family-friendly facilities, but some issues noted.
Value for Money
7.66
Good value for the price, especially with the restaurant offerings.
Food and Beverage
8.71
Food quality and breakfast received positive comments.
Overall Experience
7.18
General satisfaction noted, but issues affect overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:45

Property Description

Luxurious Amenities
Desert Palace Hotel boasts an outdoor swimming pool, garden, terrace, and bar for guests to relax and unwind during their stay.

Exceptional Services
Enjoy room service, a 24-hour front desk, airport transfers, and a kids' club provided by the attentive staff at this 3-star hotel.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurant, offering African, Pizza, and Steakhouse cuisine with special dietary requests accommodated.

Book now for a memorable stay at Desert Palace Hotel in Upington, where comfort and convenience await you.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for ZAR 150 per person per night when using an existing bed.
    Children up to and including 11 years old stay for ZAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 260 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 7.18
O
Obakeng • solo_traveller • za
10
2026-03-21 • via Nuitee
C
Charlton-Jon • family_with_children • za
4
Not sure if I’d stay there again.
Pros:

The pictures online looks good but the actual Accomodation was poor in reality. The food was value for money but the location was very far from a lot of things to do.

Cons:

The pictures online looks good but the actual Accomodation was poor in reality. The food was value for money but the location was very far from a lot of things to do.

2026-03-18 • via Nuitee
E
Earl-Jones • family_with_children • za
10
2026-03-16 • via Nuitee
R
Ricardo • family_with_children • za
3
Pros:

The staff was extremely nice and helpful

Cons:

The aircon wasn't working properly, and there wasnt a proper working iron available

2026-03-16 • via Nuitee
M
Marita • couple • za
4
2026-03-16 • via Nuitee
J
Julie • family_with_children • za
10
Julie weekend Review
Pros:

Loved Everything

Cons:

Have no Complaints

2026-03-15 • via Nuitee
K
Kunzi • family_with_children • za
7
2026-03-14 • via Nuitee
J
Joseph • family_with_children • za
8
2026-03-09 • via Nuitee
S
Shaun • couple • za
9
2026-03-09 • via Nuitee
V
vuyani • family_with_children • za
10
Pros:

Everything

Cons:

Nothing

2026-03-09 • via Nuitee
T
Tawanda • family_with_children • na
8
Good
Pros:

Clean

Cons:

There was no smart TV wanted to watch soccer but couldn’t

2026-03-08 • via Nuitee
Z
Zubeda • family_with_children • za
5
2026-03-06 • via Nuitee
S
Sophia • family_with_children • za
10
2026-03-06 • via Nuitee
B
Bock • couple • za
9
2026-03-05 • via Nuitee
R
Riaan • family_with_children • za
8
Pros:

Friendliness and helpfulness of the staff

Cons:

Restaurant closed on a Monday very inconvintent to order and eat cold food.

2026-03-04 • via Nuitee
P
Portia • solo_traveller • za
10
Being allowed in the pool area at night was lovely
Pros:

I will definitely go back

2026-03-03 • via Nuitee
M
Msimelelo Morris • solo_traveller • za
8
2026-03-02 • via Nuitee
L
LAUNCE • solo_traveller • za
9
Good Value for Money
Pros:

Do not do Breakfasts at hotel as they are overpriced and over rated .
Did enjoy my evening meals and these are great and well priced .

Cons:

The TV system in the rooms is of very low standard .

2026-03-02 • via Nuitee
M
Msimelelo Morris • solo_traveller • za
8
2026-03-02 • via Nuitee
B
benzane • solo_traveller • za
8
2026-03-02 • via Nuitee