Desert Palace Hotel

Hotels
7.5 (384 reviews)
Erf 1, Golf Course Road, Keidebees , Upington , ZA
+27 54 338 4100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Quiet location
Good food
Friendly staff
Cons:
Noisy rooms
Lack of certain amenities
Room quality issues

Categories

Cleanliness
6.71
Some guests noted issues like room smell and lack of towels.
Service
8.18
Front desk staff were described as helpful and friendly.
Location
8.22
Hotel is in a quiet area with easy access to malls.
Room Quality
6.17
Some rooms were reported as small and uncomfortable.
Amenities
7.2
Amenities include swimming pool and family-friendly facilities, but some issues noted.
Value for Money
7.66
Good value for the price, especially with the restaurant offerings.
Food and Beverage
8.71
Food quality and breakfast received positive comments.
Overall Experience
7.18
General satisfaction noted, but issues affect overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:45

Property Description

Luxurious Amenities
Desert Palace Hotel boasts an outdoor swimming pool, garden, terrace, and bar for guests to relax and unwind during their stay.

Exceptional Services
Enjoy room service, a 24-hour front desk, airport transfers, and a kids' club provided by the attentive staff at this 3-star hotel.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurant, offering African, Pizza, and Steakhouse cuisine with special dietary requests accommodated.

Book now for a memorable stay at Desert Palace Hotel in Upington, where comfort and convenience await you.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 384 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 7.18
Q
Quinton • couple • za
10
2026-07-25 • via Nuitee
K
Kgatlhiso • solo_traveller • za
2
Pros:

Near casino

Cons:

The room has no mini bar, no teaspoon.

2026-07-24 • via Nuitee
L
Louis • solo_traveller • za
10
Pros:

Everything was neat and clean and easy accessible

2026-07-23 • via Nuitee
T
Tebogo • extended_group • za
7
Loved it!!
Pros:

Had everything needed

Cons:

Nothing

2026-07-22 • via Nuitee
M
mosiuoa • solo_traveller • za
10
Pros:

I didn't eat there

2026-07-21 • via Nuitee
C
Clayton • solo_traveller • za
8
2026-07-19 • via Nuitee
C
Clayton • solo_traveller • za
8
2026-07-19 • via Nuitee
N
nico • solo_traveller • za
9
2026-07-18 • via Nuitee
T
Thamae • solo_traveller • za
10
Pros:

Great value for money, restaurant (and casino) nearby, security, room is well resourced, staff stays open until late

2026-07-18 • via Nuitee
L
Limpho • solo_traveller • za
7
2026-07-14 • via Nuitee
W
Westcott • couple • za
10
Pros:

Friendly reception

2026-07-14 • via Nuitee
L
Louis • solo_traveller • za
8
Pros:

Easy booking and easy to book in. It was quick and easy with no hassles.The lady at reception was very helpful.

Cons:

The kettle in room 136 ' s lit was broken.
No blanket in room for winter nights.

2026-07-12 • via Nuitee
G
Gustav • solo_traveller • za
8
Good sleep
Pros:

Nice place, just on edge of town

Cons:

Wash basin in bathroom, and layout of bathroom room 127 is very uncomfortable

2026-07-07 • via Nuitee
W
Williams • solo_traveller • za
10
2026-07-06 • via Nuitee
P
Pieter • couple • za
4
clean and neat, gave us extra coffee the next day, nice view, bedding clean, bed to small and toilet
Pros:

did not have breakfast

Cons:

the bed is absolutly to small for average people, toilet is so close to the wall i have to squeeze myself in.

2026-07-03 • via Nuitee
C
Chaldon • solo_traveller • za
7
2026-07-02 • via Nuitee
J
Johmar • solo_traveller • za
9
2026-07-01 • via Nuitee
S
Sydney Nekhumbe • solo_traveller • za
10
2026-06-29 • via Nuitee
M
Martie • solo_traveller • za
7
2026-06-25 • via Nuitee
L
Louis • solo_traveller • za
10
Pros:

Everything was neat and up to standard

Cons:

No assistance with luggage

2026-06-25 • via Nuitee