Four Points by Sheraton Memphis East

Hotels
•
Four Points by Sheraton
8.3 (371 reviews)
5877 Poplar Avenue , Memphis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good breakfast
Cons:
Noise issues
Maintenance problems
Higher expectations for price

Categories

Cleanliness
8.05
Several reviews mention cleanliness positively, but there were issues like allergic reactions and maintenance problems.
Service
9.05
Consistently highlighted as friendly and helpful by multiple guests throughout reviews.
Location
8.55
Convenient location mentioned positively, although road noise was a concern for some guests.
Room Quality
7.55
Guests reported noise issues, problems with room assignments, and maintenance matters.
Amenities
8.55
Breakfast received positive remarks, but some amenities were noted as mediocre.
Value for Money
8.05
Guests expressed mixed feelings about value, considering the price against the issues faced.
Food and Beverage
8.55
Praise for breakfast but some complaints that breakfast was charged and mediocre.
Overall Experience
8.05
Overall a good experience, but many guests faced issues that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:29

Property Description

Convenient Location

Less than a 20-minute drive to downtown’s Beale Street and Memphis Rock ‘n’ Soul Museum, Four Points by Sheraton Memphis East offers easy access to popular attractions in Memphis, TN.

Modern Amenities

Each room features a 32-inch flat-screen LCD TV, complimentary WiFi, and a small refrigerator. Guests can also enjoy bistro-style French and American cuisine at River Oaks and take advantage of in-room dining services.

On-Site Facilities

The hotel boasts a seasonal outdoor pool, 24-hour fitness center, business center, and flexible meeting spaces. Additionally, guests can benefit from complimentary airport shuttle services and guest laundry facilities.

Book your stay now at Four Points by Sheraton Memphis East for a memorable experience in Memphis!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the airport shuttle service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 371 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.05
R
Rex • family_with_children • us
5
2026-02-11 • via Nuitee
C
Christina • family_with_children • us
10
2026-01-27 • via Nuitee
C
Christina • family_with_children • us
10
Pros:

The hotel was clean. Staff was accommodating. They kept the snow and ice that was coming down during my stay off the steps and walking paths.

2026-01-27 • via Nuitee
J
Juan • solo_traveller • us
7
2026-01-22 • via Nuitee
T
Thomas • family_with_children • us
7
2026-01-22 • via Nuitee
D
Danny • couple • us
10
2026-01-20 • via Nuitee
C
Christophe • family_with_children • fr
8
Bien
2026-01-20 • via Nuitee
R
Roger • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Sana • extended_group • us
10
Pros:

Evening snack & Staff

Cons:

Nothing

2026-01-19 • via Nuitee
H
He • solo_traveller • us
9
Pros:

Modern, clean facility, comfortable, decent breakfast, snacks/food in the afternoon, front desk was really friendly

Cons:

It's right near a busy road/highway, which may be a problem for light sleepers

2026-01-19 • via Nuitee
D
Demaris • couple • us
10
2026-01-19 • via Nuitee
J
Janet • couple • us
5
2026-01-15 • via Nuitee
A
Alexander • extended_group • us
4
Pros:

Friendly staff

Cons:

AC was extremely loud

2026-01-15 • via Nuitee
J
jatinder • solo_traveller • ca
8
2025-12-30 • via Nuitee
T
Toni • family_with_children • us
10
2025-12-14 • via Nuitee
E
Ekeena • couple • us
10
2025-11-28 • via Nuitee
A
Anne • couple • us
10
2025-11-27 • via Nuitee
G
Gabriela • solo_traveller • br
8
2025-11-21 • via Nuitee
R
Rodney • solo_traveller • us
10
2025-11-12 • via Nuitee
C
Cem • family_with_children • us
7
2025-10-27 • via Nuitee