Quality Inn Jackson North

Hotels
•
Quality Inn
3 (132 reviews)
2001 Shirley Drive , Jackson , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Cons:
Double charge by Booking.com after paying the hotel (overcharge issue)
Room was dirty and described as 'disgusting'
Guest canceled stay after seeing the room
Property 'felt like an illegal hotel' according to guest

Categories

Cleanliness
1
Reported as dirty and 'disgusting'; guest chose not to stay after seeing the room.
Service
4.75
Standard quality for this hotel tier
Location
4.75
Standard quality for this hotel tier
Room Quality
1
Room described as disgusting and unacceptable; guest did not proceed with the stay.
Amenities
4.75
Standard quality for this hotel tier
Value for Money
2
Guest reported being double-charged via Booking.com (paid hotel but Booking.com charged again), indicating poor value/charge handling.
Food and Beverage
4.75
Standard quality for this hotel tier
Overall Experience
1
Extremely negative experience: room was found unacceptable, stay was canceled, and issues with billing occurred.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Amenities

The Quality Inn, located just off Interstate 94 and near Jackson County Airport, offers free Wi-Fi and cable TV in every room. Guests can start their day with a complimentary continental breakfast and enjoy tea/coffee-making facilities in-room. The hotel also provides a 24-hour reception, business center, and a launderette for convenience.

On-Site Vending and Nearby Attractions

Guests can grab snacks and drinks from the vending machines on the property. With Michigan International Speedway just 27 miles away and Ann Arbor plus East Lansing within a short drive, there are plenty of attractions to explore near the hotel.

Comfort and Convenience

Featuring essential amenities like hairdryers in every room, Quality Inn ensures a comfortable stay for all guests. Book now for a pleasant and convenient experience during your visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

3
Based on 132 reviews
Cleanliness: 1
Service: 4.75
Location: 4.75
Room Quality: 1
Amenities: 4.75
Value for Money: 2
Food and Beverage: 4.75
Overall Experience: 1
L
Landon • solo_traveller • ca
1
2026-07-05 • via Nuitee
A
April • solo_traveller • us
1
2026-07-05 • via Nuitee
W
Wade • solo_traveller • ca
4
Cons:

BOOKING.COM CHARGED ME 200$ THAN THE HOTEL CHARGED ME. I PAID HOTEL AND BOOKING.COM STILL CHARGED ME 385$

2026-06-15 • via Nuitee
I
ilya • solo_traveller • us
2
2026-06-15 • via Nuitee
A
Amber • couple • us
1
2026-06-11 • via Nuitee
N
Nancy • solo_traveller • ca
1
Pros:

Nothing. It was dirty and felt like an illegal hotel.

Cons:

Everything. It was disgusting. We did not go ahead with our stay after seeing the room

2026-06-09 • via Nuitee
G
Gabrielle • couple • us
1
2026-05-17 • via Nuitee
A
Angela • solo_traveller • us
1
Pros:

Nothing

Cons:

I found a pair of men's silk boxers in my bed . When I brought it to the staffs attention , he blamed me and stated how do I know you did so it to get a refund. Then he told me to leave at 5 in the morning. Completely disgusting and terrible experience.

2026-04-26 • via Nuitee
J
James • solo_traveller • us
3
Will never stay at this property again
Pros:

The location was close to where I needed to be!

Cons:

Garbage everywhere. In and out of the hotel! Could smell smoke in hallways and rooms and believe some of it was drug related

2026-04-20 • via Nuitee
S
Samantha • couple • us
3
Horible
Pros:

Nothing

Cons:

The bed room was dirty first room had black mold after changing rooms i was tired and didnt wanna move again

2026-04-06 • via Nuitee
G
greg • solo_traveller • us
1
Wouldn't go back
Pros:

Nothing

Cons:

Was a dump. TV didn't work properly. Smoke alarm was not hooked up. Dirty towels. Motel needs a good make over.

2026-04-05 • via Nuitee
P
Peter • extended_group • us
1
Wouldn’t stay here again if it was free
Pros:

Honestly nothing

Cons:

On arrival, parking lot full of garbage. Once inside was met by manager, tough to understand him. Given card to room.Hallway reeked of weed. In room noted a toilet that rocked, spigot on sink loose, no hot water. Sat on bed heard a big clunk. Bed loud and not most comfortable. Plugged extension cord into wall for CPAP noted faceplate wanted to come with cord when removed. Went out to dinner card key wouldn’t work. Called manager, he opened door with his
cardkey. Asked if he needed to reset mine. He grunted something that mine would be fine. Never worked again. Couldn’t leave the room without being locked out. Had to prop a book in door to remove my personals soI wouldn’t be locked out. Overall I’d give this property a negative rating.

2026-03-23 • via Nuitee
L
Luis • couple • us
7
Inconformidad
Pros:

Sin comentarios

Cons:

Las camas en muy mal estado

2026-03-14 • via Nuitee
S
Steven • family_with_children • us
3
Never stay here not even if it's free
Pros:

N/A

Cons:

Rooms,no vending mech and breakfast is sad
The front desk is never open late .
I had to call the desk to find out what to do with the key card upon leaving to see where to put it never on duty.

2026-03-02 • via Nuitee
S
Smith • family_with_children • us
1
2026-01-25 • via Nuitee
R
Roger • family_with_children • us
1
The company closed for renovation and the person from bookings used my credit card scam on sezzle
Pros:

Horrible

Cons:

Nothing

2026-01-19 • via Nuitee
J
John • extended_group • us
1
Pros:

The room was dirty, I got a refund. I did not stay.

Cons:

Short curly hairs on the bed linen.

2025-12-25 • via Nuitee
M
Mangeno • family_with_children • us
1
Pros:

Nothing

Cons:

Beer cans in windows garbage everywhere

2025-12-06 • via Nuitee
V
Vladyslav • couple • us
1
2025-07-14 • via Nuitee
K
Keegan • friends
2
Pros:

Couldn’t pay me to stay here again.

2025-07-13 • via Nuitee