San Carlos Hotel

We LOVED staying here as first time NYC visitors from Australia! We were upgraded on arrival due to a fellow guest on the floor below having just had surgery and the hotel staff wanted to assist with a quiet recovery which tells you how much they care about guest comfort. We were on the 16th floor. Rooms were extremely generous in size, very comfy and all staff incredibly helpful. Andy the Bellmen was a highlight, helping us out everyday with great ideas and places to go. Truly enhanced our NY experience. Everything was an easy walk from the hotel, restaurants, attractions, subway entrances….a real breeze to find our way around. We utterly enjoyed our experience here and would absolutely recommend staying here. Thank you for having us!

Excellent Staff....from the Front Desk, Bellmen to the Housekeepers! Great location and clean, comfortable rooms and beds!! It was quiet and there are many great restaurants nearby. And bonus about a 15 minute walk to Times Square!

I cannot say enough, good things about this hotel. The staff was the kindest and most helpful hotel staff I’ve had in recent memory. The hotel room was clean and big! Location is great. It feels like old school New York in the best possible way. And I thought it was very reasonably priced. We will be back for sure.

My first time staying at the San Carlos and would highly recommend it. I will stay again on future trips to NYC. Clean, quiet, comfortable room, friendly and helpful staff, great location, good gym facilities...really exceptional in all these areas that matter to me.

I had a wonderful stay at this hotel! The staff was welcoming and attentive from check-in to check-out, making the entire experience seamless. The room was spotless, comfortable. The location was convenient and made getting around easy. I would gladly stay here again and highly recommend it to anyone visiting the area.

We had a four-night stay in an Executive Junior Suite Queen. It was a quiet, comfortable room with plenty of space. The kitchenette was very handy with fresh bottles of water every morning. The location is within walking distance of MOMA, the Frick, other museums, and Broadway, as well as multiple dining locations. The attached restaurant, Spice Symphony, has excellent food and a lunch special that is well worth the price. The staff is extremely friendly. and helpful. We hope to return here the next time we visit NYC.

The hotel feels like home. The staff is exceptional. The rooms go beyond the typical NYC rooms in size and features. It is close enough to everything without being too close and loud. Love the whole experience!

The positive reviews posted about San Carlos are accurate! I brought my family for the holidays and loved the location to explore the city. Large rooms, very clean, quiet, nice and helpful staff. I’ll be back.

We stayed in san carlos hotel over xmas and newyear me, myself and my sister in law in a double Queen room for 10 nights on our trip to newyork.

10/10 for the hotel staff was really helpful from start too end including the bell men who helped with our cases & arranging transport from the hotel too JFK airport, even after being delayed and no extended check out available they offered floor 2 & the gym too freshen up.

8/10 for the room, no window to open which made the room quite stuffy/ no kitchenette, no kettle apart from a poor quality coffee machine, iron was also quite poor. Walls are also quite thin as we could hear next doors TV blaring at early hours.

Great location about 45/60 min drive too JFK, quiet area, 15/20 walk too times square, convenience store on the bottom off the road and also next door too McDonalds, facing is a really good bagel restraunt - recommend

All round great trip and would definite stay in the hotel again.

I have been to NYC quite often and stay at a brand hotel right next to GCS. I decided to take a chance and booked San Carlos Hotel after reading the reviews. My husband and I were traveling with another couple and booked 2 rooms. We were not disappointed. San Carlos exceeded our expectations. The hotel was a short (5 min.) walk from GCS. It was close to Radio City Music Hall, Rockefeller Center and Time Square. The hotel was immaculate, the room spacious and the staff was friendly. It not will be my go to hotel when visiting the city!

We stayed here last week and I'd highly recommend this hotel. Rooms are huge for NYC. The staff was so friendly, especially the guy who checked us in (I didn't get his name). Location is right near Radio city and St. Patrick's Cathedral and Rockerfeller Center. We walked just about everywhere. We had them hold our luggage since we had a later flight and Bobby was very friendly. I'd definitely stay here again while in NYC.

Stayed at the San Carlos hotel for an overnight girls trip to NYC mid December. Hotel is in a great location, plenty of places to eat nearby and close to Rockefeller Center. While the room was a bit dated, it was large and very clean. The staff were very friendly. I would definitely stay here again.

What a fantastic and welcoming hotel. The location is just perfect within easy walking distance of so many of the big sites. The thing that stood out the most was the incredible staff. CARLOS WAS A TOTAL HERO!!! We arrived after a long flight with our 4 children only to find I had booked the hotel for 2026 and arrived a year early!! Carlos went above and beyond to help us and sort out the situation all while not making me feel like a total idiot for making the mistake. He really did make our stay in New York memorable when it could have been a disaster, we are so grateful.

Great location, clean rooms, friendly staff. Loved that our family of 5 could all be in the same room with plenty of space and good amenities. Will make this our go-to choice for future NYC visits. Thank you for a wonderful stay!

always excellent - everyone is so friendly and helpful
Feels like home away from home
The rooms are always great and clean, the staff is always helpful and friendly
Such a great location in NYC - perfect for anywhere

The rooms were nice and the beds were comfortable. At prime sleeping hours (9:30-10:30) there was a constant rolling sound coming from the walls. It was impossible to sleep hearing the sound coming through the walls or the ceiling. The walls are paper thin. If you are a light sleeper I would recommend not staying on the second floor. Maybe request a higher floor. If you are a deep sleeper it may not be a problem.

Absolutely LOVED this hotel! Staff is very helpful and welcoming. Very spacious rooms, clean and comfortable beds!!!

The front desk staff was truly exceptional! They had a bag with a balloon for our 13 yr old granddaughter celebrating her bday. They were courteous, professional & helpful with everything. They stored our bags until we left for the airport. Thank you to everybody!!!!

The front desk staff was not very friendly (didn't greet me when I arrived, on the phone when I was checking in and out, didn't ask how my stay was). And the room was not very clean. However, the bell man kindly held my luggage and arranged a car to the airport. Good location and spacious room. I'd look elsewhere next time.

Very nice hotel in good location. The family room was very spacious by New York standards. I also liked how clean the hotel was and also hands off and friendly at the same time. We found it a great base for exploring the city and would recommend to others wanting a good value spot for a family.