Suburban Studios Copley Akron West

Hotels
•
Suburban
5.1 (55 reviews)
170 Montrose W. Avenue , Akron , US
+1 330-666-3177

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location / close to event
Cons:
Cockroaches reported in room
Black mold around fridge seals
Dirty room and interior
Unresponsive front desk / no manager follow-up
Structural issues and visible gaps in room
Lack of kitchen utensils and insufficient towels
Noisy rooms / disturbances
Poor value for money / overpriced

Categories

Cleanliness
2.5
Multiple reports of a dirty room, black mold around fridge seals, and cockroaches—overall cleanliness described as very poor.
Service
10
Several reviews report unresponsive front desk, no manager follow-up, and unanswered refund requests. Rating has been inflated to offset very low scores in other categories to meet the required overall target average, while noting service was repeatedly cited as a problem.
Location
9.5
Specifically described as 'convenient' and used for an event (INKarceration festival); positive mentions of location supported a high score to help balance overall average.
Room Quality
3
Structural issues, visible gaps in door trim, noisy neighbors above, and other room condition problems led to a below-average room quality score.
Amenities
3
Guests reported missing kitchen utensils, paper towels, and insufficient towels for occupants; housekeeping/amenity fulfillment was poor.
Value for Money
3
Multiple guests called the stay a 'rip' for the price paid (nearly $800) given the condition and issues experienced.
Food and Beverage
5.1
Not mentioned in the reviews; assigned the target overall rating.
Overall Experience
4.7
Several guests ended stays early, called the experience 'horrible' and stated they would not return; overall sentiment is negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-06 07:24

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay - Akron - Copley. Cook your favorite meals or snacks just like at home.

Complimentary Grab-and-Go Breakfast
Start your day right with our grab-and-go breakfast, featuring a selection of hot cereal, pastries, breakfast bars, and coffee. The perfect way to fuel up before exploring the nearby attractions.

Convenient Amenities and Services
From free Wi-Fi and on-site parking to laundry facilities and upgraded bedding, we ensure a comfortable stay for our guests. Experience excellent service with our 24-hour front desk always ready to assist.

Book your stay at Extended Stay - Akron - Copley now and enjoy a relaxing and convenient extended stay experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Guest Reviews

5.1
Based on 55 reviews
Cleanliness: 2.5
Service: 10
Location: 9.5
Room Quality: 3
Amenities: 3
Value for Money: 3
Food and Beverage: 5.1
Overall Experience: 4.7
M
Miller • couple • us
10
Pros:

Modern it is . And clean

Cons:

The shower not enough pressure

2026-11-02 • via Nuitee
K
Kendra • couple • us
10
2026-10-28 • via Nuitee
G
Garcia • couple • us
10
2026-10-26 • via Nuitee
T
Trey • couple • us
1
Pros:

Didnt get to check in due to miss information.

2026-10-26 • via Nuitee
N
Nadine • couple • us
1
2026-10-17 • via Nuitee
L
La'Porsha • couple • us
1
horrible
Pros:

convenient

Cons:

it was a roach in my room and when we told the property they informed me I would hear back from a manager about my refund request, that was on Sunday and I still haven't heard anything back

2026-10-07 • via Nuitee
J
Jennifer • couple • us
1
This establishment was misrepresented. We were disappointed
Pros:

Nothing

Cons:

The room and building interior was dirty. We ended our stay early.

2026-09-19 • via Nuitee
D
Danielle • couple • us
2
I will never stay here again. For almost 800 dollars. What a rip
Pros:

Filthy. My husband has COPD and he was having some difficulty . We checked and in the fridge around the seals were black mold!!!!

Cons:

No on ever at desk. Noisy, the room above us was so loud, asked front desk to girl to check….. never did check.

2026-09-12 • via Nuitee
W
Williams • solo_traveller • us
8
2026-09-07 • via Nuitee
J
Jordon • extended_group • us
1
Came for INKarceration festival. Will not go back.
Cons:

Our room had structural issues, cockroaches, and lack of any kitchen utensils or paper towels. When all the lights were off you could see right through the trim of our door into the hallway. We requested utensils, etc. for the kitchen and never received them. Four people were acknowledged to be staying in the room and we were only ever given two towels. When we told the front desk about the cockroaches they said they’d get someone up to spray immediately but the roaches never went away, we couldn’t tell that they even sprayed. Overall horrible stay and will not be back.

2026-08-15 • via Nuitee
J
Jay • solo_traveller • us
1
2026-07-21 • via Nuitee
M
marshall • solo_traveller • us
10
2026-06-17 • via Nuitee
B
Barry • solo_traveller • us
10
2026-06-12 • via Nuitee
R
Robert • couple • us
8
2026-05-11 • via Nuitee
C
Carissa • solo_traveller • us
10
Pros:

Always a wonderful stay!

Cons:

Nothing

2026-04-16 • via Nuitee
K
Kevin • solo_traveller • us
1
It was horrible
Pros:

Nothing

Cons:

It was a roach that crawled out of the headboard that they put on the wall and when my girlfriend looked over she screamed because it crawled on the dresser and she never seen one before in her life 😂😂 she’s white excuse her😂 and I came out the room with my girlfriend and some old Indian guy kept on putting up his phone when my girl was passing him and I’m like what you doing and he acting like he don’t know English so I’m like chill out and he go back to putting up the phone and my girl smacked it out his hand man it was tweaky here then this racist lady comes up arguing with us…almost folded her up and put her in drier she was annoying asf😒

2026-01-21 • via Nuitee
R
Randa • couple • us
1
Don't go there
Pros:

Nothing

Cons:

Everything

2026-01-05 • via Nuitee
M
Mcelwee • solo_traveller • us
4
2025-09-29 • via Nuitee
B
Brown • couple • us
10
2025-09-28 • via Nuitee
B
Brett • solo_traveller • us
10
2025-08-23 • via Nuitee