Rodeway Inn & Suites Monroeville-Pittsburgh

Rooms need some love.

I ordered a pizza and the delivery service had a very difficult time finding the inn’s location,

Pretty scrappy inside and not very clean. Lots of stray hair in the shower, on the toilet seat/bowl, on towels. Substances that dripped down the wall and dried. Something splashed on the tv screen and dried. Grime in all room corners. The shower is dangerous to step out of since the bathroom floor is lower than the floor of the shower.

The pictures of the motel did not accurately depict how it really was. When I checked in, I was told, "If you don't like your room, come back". I thought that was a little strange. I went to my room, opened the door and I immediately felt like the room was under construction. There were holes in the walls, the headboard of bed was roughed up, the wall next to shower was cracked, dirty behind the toilet, the door itself looked a bit rough, the AC unit was filthy and appeared to be moldy. Let's see, upon further investigation of the room, the cable to the TV was cut, the electrical cord to microwave was cut as well, but still plugged in the wall. The cord to the phone in the room was also cut. The sheets on bed were stained. I had traveled over 4 hours to get there and was repulsed with the facility and ended up canceling my reservations, which was to be 3 nights and lost my money on first night. I left and traveled over 4 hours back home. I was to spend a solo weekend for my 60th birthday in Pittsburgh and it was totally ruined because I had to leave and unfortunately there was no availability anywhere in the area.

The cleanliness of the room , stinky room

Waiting well over an hour to finally get my room key for a mistake THEY made. Myself and a other tenant with very close names,

The staff was rude when I told them the room smell like smoke and showed them the burnt mark on the blanket the lady got mad and started raising her voice getting upset because we pointed out the things that was wrong with the room.

The bed linen was dirty & obviously not changed
Non smoking room smelled like cigarettes
Floor was filthy
Cigarette burns in the sheets
Even though they say there’s no smoking allowed
The communication between staff is absolutely absurd & I spent 15 minutes going back & forth with the staff about what was told to me at check in & tv only had 5 working channels

Nothing great service

They didn't change the sheets the cleaning crew only ever made the bed and changed the trash. And they only did that once in the six days I was there. The cable kept going out and it barely worked to begin with. The internet was similar.