DoubleTree by Hilton Memphis

Hotels
•
Doubletree by Hilton
8.5 (553 reviews)
5069 Sanderlin Avenue , Memphis , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Issues with cleanliness
Problems with breakfast service

Categories

Cleanliness
7.83
Some reviews indicated issues with cleanliness, such as garbage in the hallway and a bad smell.
Service
9.3
Staff received consistent praise for being friendly and accommodating.
Location
9.34
Multiple reviews highlighted the hotel's convenient location near key attractions.
Room Quality
8.29
Guests mentioned comfortable beds, although some had issues with equipment in the rooms.
Amenities
8.32
Basic amenities were noted positively, but issues were mentioned about breakfast.
Value for Money
8.28
Some guests felt the hotel offered good value, while others thought charges for breakfast were unfair.
Food and Beverage
7.83
Breakfast quality and service received mixed feedback with some complaints.
Overall Experience
8.8
Despite some complaints, many guests had a positive overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:07

Property Description

Convenient Location in East Memphis
Located in the Clark Tower Complex business district, Doubletree Hotel Memphis offers easy access to popular attractions like Graceland and Beale Street.

Comfortable Guestrooms with Modern Amenities
Guestrooms at Doubletree East Memphis are equipped with refrigerators and free high-speed internet access, ensuring a comfortable stay for all guests.

On-Site Dining and Leisure Facilities
Indulge in delicious meals at Erling Jensen Small Bites and enjoy entertainment at TopGolf Swing Suites. Take a relaxing swim in the indoor pool or stay active in the fitness center during your stay at our hotel.

Book now to experience the perfect blend of convenience and comfort at Doubletree Hotel Memphis!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 553 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
P
Paul • solo_traveller • us
10
2026-09-03 • via Nuitee
R
Reva • couple • us
8
2026-08-31 • via Nuitee
J
Jessica • couple • us
10
2026-08-31 • via Nuitee
H
Helen • solo_traveller • au
9
Great stay
Pros:

Front desk was great and pool

Cons:

Nothing

2026-08-29 • via Nuitee
D
Dan • family_with_children • us
4
Hoodrat City. Stay away. Either stay Downtown or in Germantown or Collierville.
Pros:

Great East Memphis location.

Cons:

Grandkids scared half to death. Security guard at the front desk was in full SWAT Team attire with ballistic vest and drop holster. Hotel is also the lodging for the National Guard presence in the city. Grandson asked fearfully, "Why is the Army here? Are we at war?!"
Hilton computers were down when we checked in although we made our reservation on Booking.com. When the computers came back up they never our reservation from Booking. The front desk sent people we had never met and who were not wearing any identification up to our rooms at 10 PM demanding we come down and "register" and saying we had never paid for our rooms. It seemed like a robbery scam my adult daughter almost called the police. Front desk never apologized for any inconvenience. Never even offered the famous warm cookie. Next morning they had run out of coffee and my wife had to chase somebody down to make some.

2026-08-28 • via Nuitee
L
LaShawna • couple • us
10
2026-08-23 • via Nuitee
N
Nicholas • solo_traveller • us
8
2026-08-17 • via Nuitee
S
Shmeka • solo_traveller • us
10
Pros:

Love it the room was great and comfortable the staff was really great

2026-08-05 • via Nuitee
S
Stacy • couple • us
9
2026-07-21 • via Nuitee
C
carlykepley321 • Couples • Portland, Sumner County, Tennessee
10
Best hotel in east memphis!
Pros:

This is the best hilton property in east memphis! The staff is so friendly. Maggie is so sweet! It is very clean. The pool is very nice. The location is great not too busy but very close to poplar ave, 240 etc. The resturant below is good albeit a little on the pricey side.

2026-07-20 • via Tripadvisor
S
Shamicka • couple • us
10
2026-07-17 • via Nuitee
G
GREGORY • solo_traveller • us
7
2026-07-10 • via Nuitee
L
Larry • solo_traveller • us
6
2026-07-06 • via Nuitee
B
Berry • solo_traveller • us
9
Stay over all, I give a 8.5 out of 10! I would book a stay there again.
Pros:

I liked how big my room was. Plenty of room to move around and a desk & chair if you need to do work. Bathroom was a nice size and the hotel room was very clean. Room has a small fridge. The bed was very comfortable with several pillows, slept great. And it was a holiday weekend and the noise was very minimal. overall a good day. Oh and they have a shuttle service too. The airport is not far away at all.

Cons:

No microwave in the room. Found out later there was a microwave in the lobby but I found that to be inconvenient.

2026-07-06 • via Nuitee
D
Dariah • couple • us
3
2026-07-06 • via Nuitee
S
Soreana • family_with_children • us
10
A great choice and I cannot say enough about the quality of the service and friendly staff.
Pros:

The pool was great! Felt safe and the staff was friendly and just really wonderful people!

Cons:

Service was slow in buffet

2026-07-03 • via Nuitee
S
Steven • couple • us
10
2026-06-26 • via Nuitee
C
Cheryl • solo_traveller • us
8
Pros:

Location, the friendly staff, cleanliness

Cons:

The toilet seat is on the floor!!! The toilet seat ruined a perfect accommodation!

2026-06-24 • via Nuitee
S
Susie • couple • us
9
quiet, clean, comfortable, good food, nice staff, especially Maggie :)
Pros:

Dinner and drinks in resturant was nice

Cons:

We could have used some help getting our bags upstairs. There were no carts around, and no one offered to help us locate one. And my husband is disabled.

2026-06-19 • via Nuitee
J
Joshua • couple • us
10
2026-06-12 • via Nuitee