DoubleTree by Hilton Memphis

Hotels
•
Doubletree by Hilton
8.5 (525 reviews)
5069 Sanderlin Avenue , Memphis , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Issues with cleanliness
Problems with breakfast service

Categories

Cleanliness
7.83
Some reviews indicated issues with cleanliness, such as garbage in the hallway and a bad smell.
Service
9.3
Staff received consistent praise for being friendly and accommodating.
Location
9.34
Multiple reviews highlighted the hotel's convenient location near key attractions.
Room Quality
8.29
Guests mentioned comfortable beds, although some had issues with equipment in the rooms.
Amenities
8.32
Basic amenities were noted positively, but issues were mentioned about breakfast.
Value for Money
8.28
Some guests felt the hotel offered good value, while others thought charges for breakfast were unfair.
Food and Beverage
7.83
Breakfast quality and service received mixed feedback with some complaints.
Overall Experience
8.8
Despite some complaints, many guests had a positive overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:07

Property Description

Convenient Location in East Memphis
Located in the Clark Tower Complex business district, Doubletree Hotel Memphis offers easy access to popular attractions like Graceland and Beale Street.

Comfortable Guestrooms with Modern Amenities
Guestrooms at Doubletree East Memphis are equipped with refrigerators and free high-speed internet access, ensuring a comfortable stay for all guests.

On-Site Dining and Leisure Facilities
Indulge in delicious meals at Erling Jensen Small Bites and enjoy entertainment at TopGolf Swing Suites. Take a relaxing swim in the indoor pool or stay active in the fitness center during your stay at our hotel.

Book now to experience the perfect blend of convenience and comfort at Doubletree Hotel Memphis!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 525 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
A
Antonio • solo_traveller • us
10
Pros:

Love it

2026-05-16 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-05-16 • via Nuitee
H
Hand • family_with_children • us
4
Overpriced and not clean
Cons:

Rooms were run down, need maintenance, pool was not clean and night staff were not helpful, got charged twice due to booking.com and they did not want to look into it.

2026-05-13 • via Nuitee
L
Lunyou • solo_traveller • us
10
Pros:

Friendly, helpful staff. Nice and clean

2026-05-05 • via Nuitee
M
Madison • family_with_children • us
10
2026-05-02 • via Nuitee
Y
Y2842FXmarkc • Business • Sand Springs, Oklahoma
8
Hilton properties are consistent.
Pros:

In Memphis for business. We always try to book a Hilton property when we travel. We have plants in Texas, Oklahoma, Kansas, Memphis and Oregon. It's always easy to find a Hilton property. The Double Tree in Memphis is very nice. Friendly staff and a.nive restaurant and bar, if you want to stay in. However there are several restaurants within walking distance. They have a Top Golf simulator in the hotel. The hotel does not offer free breakfast. They do have a breakfast buffet.

2026-04-29 • via Tripadvisor
X
X9206DCmikeh • Couples • Somerset, England
10
1st time in Memphis
Pros:

The free airport shuttle was a big plus for us as Uber and other prebooked transfers were very pricey.
Check in was good, and the room was fine clean and tidy, we had opted for breakfast included and the selection was fine with as much free coffee as you could drink.
Even the Hotle onsite restaurant and bar had good service and some great meal deals.
There are other restaurant’s close by, but way higher prices.
The only down side we could find was the location was a fair way out, and was not on any of the local trips pick up and drop off points, which meant getting an Uber to the start pick up, when going on a booked tour, and another one on the way back.
No big deal, but if you have a hire car then this hotel is in a nice quite area.

2026-04-23 • via Tripadvisor
M
mljohnston • Solo travel • Wilmington, Delaware
8
Always a good place to stay.
Pros:

This hotel never ceases to please! The staff is always courteous and professional. The rooms are large, basic, and clean. Fitness Center and pools are not overly fancy, and are perfect for this traveler. The location is convenient to the family and sites I visit, but really, everything in Memphis is easy to access. Groceries, retails stores, adn entertainment are within walking distance.

2026-04-22 • via Tripadvisor
J
Justine • family_with_children • us
8
My stay was nice can’t find anything to complain about
Pros:

It was close to a lot of stores and food places

Cons:

Can’t think of anything except for more parking

2026-04-21 • via Nuitee
L
Logan • couple • us
8
2026-04-13 • via Nuitee
A
ace • solo_traveller • us
9
Short but good
Pros:

The front desk staff was amazing.

Cons:

Only 2 issue. No key cards but I get it. And the toilet keep flushing.

2026-04-06 • via Nuitee
D
david • couple • us
9
2026-04-03 • via Nuitee
J
Jalah • couple • us
10
Our stay was spectacular and I am already looking forward to coming back again, in the near future.
Pros:

Immediately as entered, we felt welcomed and in a good space. They made sure to explain all the benefits and percs the hotel offers. That made us be aware and easily able to adapt into the room and property. Any doubt or worry I had before then, easily went away.

Cons:

Nothing at all. Everything was up to par and a great experience. I have zero complaints.

2026-03-30 • via Nuitee
S
Susan • solo_traveller • us
10
2026-03-29 • via Nuitee
S
Sandor • couple • hu
2
Pros:

Location is good

Cons:

It was very dirty, there was a cockroach in the room. I couldn’t imagine before to meet with cockroach in a Hilton hotel !!! I’m very often in hotels but it was unbelievable.
We couldn’t try to eat a breakfast after cockroach hunting.
Please clean the hotel from these animals!
Sorry, it is the truth what I can’t accept.

2026-03-28 • via Nuitee
R
Rob • couple • gb
8
Comfy stay
Pros:

Overall comfort

Cons:

No coffee provided free

2026-03-26 • via Nuitee
B
Buzz • couple • us
9
Very pleased, great food & staff A+A+
Pros:

Area looked safe, nice place!

2026-03-23 • via Nuitee
R
Rickey • couple • us
10
would definitely recommend anyone to stay here
Pros:

everything was clean

Cons:

i have no dislikes

2026-03-23 • via Nuitee
B
Bryan • couple • us
9
Nice quiet hotel friendly staff
Pros:

Quiet location friendly staff everything as described

Cons:

N/A

2026-03-22 • via Nuitee
A
AKW • couple • us
10
2026-03-21 • via Nuitee