Quality Inn & Suites Farmington

Hotels
•
Quality Inn
7.1 (406 reviews)
555 Scott Avenue , Farmington , US
+1 505-716-4138

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Pets allowed

Review Highlights

Pros:
Convenient/good location
Comfortable beds noted by multiple guests
Several mentions of clean, roomy bathrooms and comfortable rooms
Friendly/helpful staff reported in multiple reviews
Easy/efficient check-in and checkout for some guests
Good breakfast reported by some (though inconsistent)
Cons:
Frequent front desk/service problems: rude staff, reservation mishandling, billing/double charges
Room condition issues: patched/cracked walls and tiles, old mattresses, problematic mattress hardware
Breakfast/food quality and equipment problems (broken juice machine, dry/burned items)
No elevator and lack of some amenities (no pool), security latch issues
Cleanliness concerns for some guests (mold around tubs, needing extra towels/toilet paper)
Pests/grounds concerns reported (gophers/prairie dogs under units)

Categories

Cleanliness
6.8
Mixed reports: several guests called rooms and bathrooms clean and comfortable, but multiple reviews noted issues (mold around tubs, patched/cracked walls and tiles, requests for towels/toilet paper, old mattresses) lowering the score.
Service
7
Mixed service feedback: several staff members praised as helpful and friendly, but multiple serious complaints about front desk rudeness, reservation mishandling and billing/double-charge problems reduced confidence.
Location
8.4
Location frequently cited as convenient and wonderful in many reviews — a clear strength for most guests.
Room Quality
6
Room quality issues reported repeatedly: old or uncomfortable beds for some, cracked/buckling tiles, patched walls, problematic mattress hardware and other wear-and-tear problems; a few guests did note comfortable beds.
Amenities
6.5
Amenities were inconsistent: breakfast service had problems (machines not working, poor quality), no elevator and no pool reported by guests, plus security latch issues — overall below expectations.
Value for Money
7.3
Value impressions are mixed: some guests called the price a pro and noted comfortable beds, while others experienced billing issues or felt facilities needed updating; overall slightly above average perceived value.
Food and Beverage
6.4
Breakfast received mixed-to-negative feedback: some liked the breakfast, but many cited inedible items, dry eggs, burned sausages, broken juice machine and other problems impacting the score.
Overall Experience
8.4
Overall experiences vary widely: several perfect or highly positive stays (clean, comfortable, friendly staff) are offset by notable negatives (reservation failures, rude staff, room condition problems), but many guests still reported a generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn hotel in Farmington, NM is strategically situated near various points of interest, making it an ideal choice for travelers looking to explore the area's attractions like San Juan College, Chaco Culture National Historical Park, and Pinon Hills Golf Course.

Abundance of Amenities
This New Mexico hotel offers a plethora of amenities such as free high-speed Internet, complimentary coffee, local calls, and daily newspapers. Guests can indulge in a delicious breakfast spread with a variety of hot and cold options, including customizable waffles.

Comfortable Accommodations and Additional Services
The pet-friendly hotel provides spacious rooms equipped with essential amenities like refrigerators, microwaves, and coffee makers. Guests can also take advantage of the seasonal outdoor pool and convenient fax services for business needs.

Book your stay at the Comfort Inn Farmington now to experience a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FMN

Location

Guest Reviews

7.1
Based on 406 reviews
Cleanliness: 6.8
Service: 7
Location: 8.4
Room Quality: 6
Amenities: 6.5
Value for Money: 7.3
Food and Beverage: 6.4
Overall Experience: 8.4
T
Tsinnijinnie • solo_traveller • us
8
2026-11-06 • via Nuitee
R
Rafael • solo_traveller • us
10
Good
Pros:

Very good costumer service

Cons:

It’s very bad the bathrooms

2026-11-05 • via Nuitee
S
Stewart • family_with_children • us
1
2026-11-04 • via Nuitee
R
Rita • couple • us
8
2026-11-03 • via Nuitee
M
Michel • couple • us
9
Pros:

chambre confortable 2 lits 4 oreillers, rideaux occultants, une table chaise et fauteuil, un grand frigo micro-ondes réveil, S.deB. bain/douche,WC, lavabo dans la même pièce. Air conditionné chaud et froid silencieux. Petit déj. Jus de fruits, café, fruits frais, yaourts, flakes, oeufs, saucisses, gaufres, Pas d'ascenseur, mais nous avons eu une chambre au rez de chaussée. hotel calme et propre avec un acceuil très agréable de tout le personnel

2026-11-02 • via Nuitee
J
Johannah • family_with_children • us
10
2026-11-02 • via Nuitee
J
Johannah • family_with_children • us
10
2026-11-02 • via Nuitee
K
Kent • couple • us
10
Cleaning professionals were courteous
Pros:

Convenient location, the restaurant, the Price.

Cons:

The rooms seemed dark. Bad lighting in the bathroom.

2026-10-30 • via Nuitee
L
Laberta • family_with_children • us
10
2026-10-14 • via Nuitee
W
william • solo_traveller • us
1
No room because of lost reservation
Pros:

Nice place.

Cons:

No room was available for me when I arrived. I showed them my confirmation from booking.com, but the clerk said that didn't matter. The clerk suggested I call booking.com, but I told why bother if no rooms are available. I don't know who's responsible for the reservation failure. I will no longer use booking.com.

2026-10-07 • via Nuitee
I
Ian • couple • gb
10
Above expectations !
Pros:

Location wonderful as was cabin, facilities and staff extremely helpful and friendly !

Cons:

It all was perfect!

2026-09-15 • via Nuitee
H
Harris • solo_traveller • us
1
Pros:

Nothing

Cons:

The lady working the front desk was awful, hateful, rude, unprofessional, degrading, racist.

2026-09-09 • via Nuitee
J
Jean • couple • us
7
Meh
Pros:

Good breakfast with pleasant helpful morning staff.

Cons:

Parking access a bit challenging.

2026-09-08 • via Nuitee
J
Jenbah • solo_traveller • us
1
I recommend being professional in what you dleiver to your customers..
Pros:

Nothing....had the worst front desk supervisor

Cons:

I was double charge for a room and awaiting stoll for a refund. The supervisor did not explained paying in cash vs credit instead charged me and claimed she did not understand what was going on?
Very poor and the fact her spouse managed another hotel and was disrespectful as well. Front desk wqs not covered due to dropping each other at work.

2026-09-07 • via Nuitee
J
Jenbah • solo_traveller • us
1
2026-09-07 • via Nuitee
R
Rito • solo_traveller • us
10
2026-09-01 • via Nuitee
S
Steve • couple • us
6
2026-08-21 • via Nuitee
O
Oliver • solo_traveller • us
7
Cons:

Mattress are old

2026-08-18 • via Nuitee
A
alvaro • couple • us
7
2026-07-24 • via Nuitee
W
Weber • solo_traveller • us
9
Pros:

The staff was great, room was nice, comfortable.

Cons:

We stayed 5 nights, had to ask for clean towels and toilet paper.

2026-07-17 • via Nuitee