Hilton Kansas City Country Club Plaza

Hotels
•
Hilton Hotels & Resorts
8.1 (802 reviews)
770 West 47th Street , Kansas City , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Great location
Comfortable room
Cons:
Poor breakfast quality
High parking fees
Inconsistent housekeeping

Categories

Cleanliness
7.56
Mixed sentiment; rooms were reported clean, but housekeeping was inconsistent.
Service
9.03
Overall good service, but some communication issues were noted.
Location
9.07
Great location near major sights, consistently mentioned as a pro.
Room Quality
8.52
Rooms were reported as comfortable and spacious.
Amenities
8.05
Pool was too cold for swimming and there were limited elevator services.
Value for Money
7.01
Significant price increase perceived as unfair for the additional night.
Food and Beverage
7.06
Breakfast quality and options received negative feedback.
Overall Experience
8.53
Mixed feelings; some good aspects balanced by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:46

Property Description

Luxurious Accommodations
Indulge in the comfort of a room at Hilton Kansas City Country Club Plaza featuring a 32-inch flat-screen TV, microwave, and refrigerator. Enjoy the convenience of coffee facilities and a work desk, ensuring a relaxing stay.

Dining Excellence
Savor a delicious hot breakfast buffet at The Gallery Restaurant each morning and delight in lunch and dinner options throughout the day. Unwind with a drink from the lounge or Starbucks kiosk, offering a variety of choices to suit your taste.

Relaxation and Recreation
Take advantage of the indoor and outdoor pools, perfect for a refreshing swim any time of day. Stay active at the fitness center or explore nearby attractions like The Nelson-Atkins Museum of Art and Kansas City Sculpture Park. Book now for an unforgettable stay at Hilton Kansas City Country Club Plaza.

Important information:

Please note that only dogs are allowed on the property.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Guest Reviews

8.1
Based on 802 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 8.53
C
christophe • solo_traveller • fr
9
2026-02-11 • via Nuitee
J
Jayoni • couple • us
8
2026-02-10 • via Nuitee
3
326tammyv • Business
2
BOOK ANYWHERE BUT HERE. Abysmal from start to finish.
Pros:

Absolutely the worst customer service I have ever experienced for a Hilton. Was not acknowledged as a Hilton Gold member, which I can live with. Charged $100 per night for incidentals. Asked if we were valet parking, but not explained that it was not part of the hotel. No room service due to being short staffed. No one in the dining room answered to let us know, had to call the front desk. Couldn’t get our car, which we valet parked, without putting a credit card number in their app. When I went to the front desk to talk to someone about all of this, I was met with the rudest front desk person I’ve ever encountered in a 4-star Hilton hotel. When I spoke to a manager, I asked for the Gm to call me. Never heard anything. I asked for the front desk girl’s name, she wouldn’t give it to me. BOOK ANYWHERE BUT HERE. Not worth one penny of the price we paid.

2026-01-31 • via Tripadvisor
A
Ashley • couple • us
10
2026-01-27 • via Nuitee
S
Sean • solo_traveller • us
10
2026-01-22 • via Nuitee
D
Dane • family_with_children • us
8
2026-01-21 • via Nuitee
T
Tracy • couple • us
9
Great
Pros:

Room was spacious easy to get to.

Cons:

Our sink was clogged when we got in room and then was taken care of.

2026-01-20 • via Nuitee
D
Danielle • family_with_children • us
10
Thank you all for your hospitality
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
7
2026-01-19 • via Nuitee
C
Christine • couple • us
10
Pros:

Maurizio Orlando and his staff were incredibly accommodating. Thank you for the wonderful conversation. We will be back.

Cons:

N/A

2026-01-19 • via Nuitee
D
Dallas • family_with_children • us
1
Non-existent
Pros:

I didn't stay there. I got an email saying that they couldn't book us during those times. If i paid for it, i need refunded

Cons:

The fact that i was told they couldn't accept the dates, and now this

2026-01-19 • via Nuitee
P
Patricia • couple • us
10
Cons:

Parking fee

2026-01-19 • via Nuitee
M
michael • couple • us
10
2026-01-19 • via Nuitee
T
Terri • couple • us
8
2026-01-17 • via Nuitee
C
Caitlin • solo_traveller • us
10
2026-01-08 • via Nuitee
R
R • extended_group • us
8
2026-01-06 • via Nuitee
B
Brandon • couple • us
7
2026-01-04 • via Nuitee
C
Cartwright • couple • us
10
Pros:

Loved it

2026-01-04 • via Nuitee
K
Kristof • solo_traveller • be
8
Pros:

Proper verzorgd hotel

2026-01-04 • via Nuitee
D
Daniel • couple • us
9
Pros:

Server in the dining room was exceptional

Cons:

Pool area was cold and uninviting.

2026-01-01 • via Nuitee