Hyatt Place Charlotte Arrowood

Hotels
•
Hyatt Place
8 (1435 reviews)
7900 Forest Point Blvd , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location
Cons:
Noise issues
Cleanliness concerns
Broken amenities

Categories

Cleanliness
6.25
Multiple mentions of cleanliness issues including dirty couches, mold in the bathroom, and half-cleaned rooms were noted.
Service
9.25
General positivity towards service, with mentions of friendly staff, though some interactions were noted as rude.
Location
8.75
Location received praise for being safe and convenient, with good access to nearby facilities.
Room Quality
7.25
Positive remarks on room cleanliness but overshadowed by complaints about noise and room layout issues.
Amenities
7.25
Mixed reviews regarding amenities like the elevator malfunction and missing microwaves.
Value for Money
8.75
Overall good value for cleanliness and service, though some amenities were lacking.
Food and Beverage
8.25
Breakfast was positively highlighted, but specific food complaints affected perception.
Overall Experience
8.25
Mixed experience with some enjoyable aspects overshadowed by noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:49

Property Description

Modern Accommodation with Free WiFi and Cafe

Convenient Amenities
Featuring a year-round heated outdoor pool, sun terrace, and a bar, Hyatt Place Charlotte Arrowood ensures a relaxing stay for guests. The free private parking adds convenience for travelers with vehicles.

Entertainment and Comfort
Each room is equipped with a 42-inch flat-screen TV with cable channels, including HBO, for entertainment. The air conditioning guarantees a comfortable stay, and the 24-hour front desk is ready to assist guests at any time.

Nearby Attractions
Located just a few kilometers from popular attractions like Billy Graham Library, SouthPark, and Freedom Park, this hotel offers easy access to explore Charlotte. Don't miss the chance to stay at Hyatt Place Charlotte Arrowood for a memorable experience!

Important information:

Please note, a maximum of 2 dogs are permitted per room. Only dogs 22 kg or less can be accommodated. Charges are applicable for each dog. Contact the hotel for more details and restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Sep 5, 2025 until Tue, May 26, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 1435 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.25
L
Lowry • family_with_children • us
8
2026-03-03 • via Nuitee
B
Brenae • couple • us
6
My stay overall was pleasant besides minor details.
Pros:

I liked the location and the staff were amazing

Cons:

No internet details provided in the room, lack of entertainment(television channels or ways to connect streaming services), no microwave

2026-03-02 • via Nuitee
C
Cynthia • couple • us
10
I would return, overall very good
Pros:

Price, room style, tv, cleanliness

Cons:

At breakfast allcoffee dispensers were empty, scrambled eggs were empty.
Only 1 elevator was working, long waits.

2026-03-02 • via Nuitee
T
Toni • couple • us
1
Never staying again
Pros:

Nothing

Cons:

Everything

2026-03-02 • via Nuitee
M
Morgan • couple • us
8
2026-03-02 • via Nuitee
C
Cassandra • couple • us
1
Too ghetto
Pros:

Looks nice from
Lobby

Cons:

Ants, sex stains on furniture, noises

2026-03-02 • via Nuitee
P
Pushpa_J • family_with_children • in
6
Pros:

Room was large. Had a nice sofa

Cons:

Broken coffee maker, leaked. Shower had mold.

2026-02-28 • via Nuitee
S
Shakeshey’a • solo_traveller • us
8
Overall a good stay for a solo trip.
Pros:

Cozy and felt safe

Cons:

The staffing could use more support, especially in situations such as weather, etc. one person should not be running orders, phone calls, and checking people in physically. The food quality could also be better

2026-02-28 • via Nuitee
I
Iryna • couple • us
10
2026-02-27 • via Nuitee
L
Lazaro • solo_traveller • us
9
I was there for a short evening, so from the time I it was pleasant.
Pros:

Staff was welcoming, and friendly. Room was neat and clean.

Cons:

Having to pay for parking. I recently stayed at another Tru location in the same city, by the same chain and, parking was included.

2026-02-27 • via Nuitee
B
Belinda • family_with_children • us
9
2026-02-26 • via Nuitee
B
Boards • couple • us
8
2026-02-26 • via Nuitee
S
Samuel • family_with_children • us
10
2026-02-25 • via Nuitee
M
Michelle • family_with_children • us
9
2026-02-24 • via Nuitee
C
Chad • couple • us
9
2026-02-24 • via Nuitee
M
Mariajose • solo_traveller • us
9
2026-02-14 • via Nuitee
C
Crawford • couple • us
10
2026-02-14 • via Nuitee
D
Dawnavan • couple • us
10
2026-02-13 • via Nuitee
L
Lady BFly Mack • solo_traveller • us
8
Cons:

breakfast was not handicap accessible as I was not able to reach plates or handle heavy juice containers

2026-02-10 • via Nuitee
L
Lady BFly Mack • family_with_children • us
1
2026-02-10 • via Nuitee