Sheraton Gateway Hotel in Toronto International Airport

Hotels
•
Sheraton
8.7 (2913 reviews)
Terminal 3, Toronto AMF, P.O. Box 3000 , Mississauga , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Modern room quality
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
8.03
Reported issues with cleanliness such as hair in the sink and old towels.
Service
8
Expensive wait times during check-in and room service; understaffed.
Location
10
Unbeatable location for layovers at Pearson airport.
Room Quality
9.04
Rooms are modern and fresh, positive feedback on comfort.
Amenities
8.99
Standard quality amenities for a hotel; slightly limited room service.
Value for Money
8.02
Perceived as pricey compared to the offered service quality.
Food and Beverage
8.48
Dinner menu needs improvement but overall dining experience is good.
Overall Experience
9.03
Overall, a mixed experience with good location and room quality, but service issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Airport Location:
Located inside Pearson International Airport, our hotel offers direct access to Terminal 3 and a quick Airport Link Train ride to Terminal 1.

Quick Access to Downtown Toronto:
Hop on the UP Express for a stress-free journey to downtown Toronto in under 30 minutes.

Dining and Relaxation Options:
Enjoy international cuisine at the &More Restaurant for all meals and unwind with a drink at the hotel bar. Take a refreshing dip in our indoor swimming pool or stay connected with WiFi available in all rooms.

Book your stay at Sheraton Gateway Hotel for a seamless travel experience!

Important information:

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.
Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2913 reviews
Cleanliness: 8.03
Service: 8
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.48
Overall Experience: 9.03
A
Allison • family_with_children • mf
9
Idéal pour une escale
Pros:

L’emplacement et la literie

Cons:

Le ménage pourrait être plus approfondi c’est pas exceptionnel niveau propreté

2026-03-13 • via Nuitee
D
David • couple • ca
10
2026-03-13 • via Nuitee
A
Allison • family_with_children • mf
8
Idéal pour une escale
Pros:

L’emplacement idéal dans l’aéroport.
La literie très confortable
Petit déjeuner en chambre très bon

Cons:

Pas de piscine
Propreté moyenne
Restaurant de l’hôtel médiocre

2026-03-13 • via Nuitee
C
Chris • couple • ca
10
2026-03-12 • via Nuitee
D
Deborah • family_with_children • nz
10
Our unexpected overnight stay in Toronto at the Sheraton was great. So handy and the staff were fantastic . We would hig
Pros:

Very handy as at the airport especially since we were there due to a missed connection and had to stay 24hrs In Toronto.

Cons:

Big rooms and super clean. Staff were lovely and the club lounge was great.

2026-03-12 • via Nuitee
M
MINYI • solo_traveller • cn
9
a bit expensive
Pros:

quiet room, food quality

Cons:

room service

2026-03-11 • via Nuitee
V
Vadim • solo_traveller • ch
10
2026-03-10 • via Nuitee
F
Fiammetta • couple • ca
8
2026-03-09 • via Nuitee
T
Tracey • couple • ca
10
Pros:

The bed was super comfy. Great location for those quick overnight stopovers. Staff were great and check in was seamless. Ordered room service in the AM and it was quick and delicious.

Cons:

It’s pricey for one night, but the convenience can’t be beat

2026-03-08 • via Nuitee
C
Claudius • family_with_children • de
8
2026-03-08 • via Nuitee
J
Jane • extended_group • ca
9
2026-03-08 • via Nuitee
P
Patricia • family_with_children • cl
9
Excelente hotel
Pros:

Buena ubicación dentro del aeropuerto

Cons:

Precio

2026-03-07 • via Nuitee
S
Sylvie • couple • ca
10
C’est facile d’accès
Pros:

Le confort du lit

Cons:

Rien

2026-03-06 • via Nuitee
J
Jillann • couple • ca
8
2026-03-05 • via Nuitee
A
Audrey • family_with_children • fr
10
2026-03-04 • via Nuitee
A
Audrey • family_with_children • fr
10
2026-03-04 • via Nuitee
D
David • solo_traveller • ca
10
Love this hotel. My go to place to stay in Toronto. Short train ride to Union Station.
Pros:

Efficient check in. Clean, modern facilities…

Cons:

N/A

2026-03-04 • via Nuitee
P
PMcC • couple • ca
9
2026-03-03 • via Nuitee
S
Sylvie • extended_group • ca
10
2026-03-03 • via Nuitee
T
therealbooker • family_with_children • at
10
Perfektes Flughafen-Hotel
Pros:

Alles sehr gut gepasst.

2026-03-02 • via Nuitee