Sheraton Gateway Hotel in Toronto International Airport

Hotels
•
Sheraton
8.7 (3059 reviews)
Terminal 3, Toronto AMF, P.O. Box 3000 , Mississauga , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Modern room quality
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
8.03
Reported issues with cleanliness such as hair in the sink and old towels.
Service
8
Expensive wait times during check-in and room service; understaffed.
Location
10
Unbeatable location for layovers at Pearson airport.
Room Quality
9.04
Rooms are modern and fresh, positive feedback on comfort.
Amenities
8.99
Standard quality amenities for a hotel; slightly limited room service.
Value for Money
8.02
Perceived as pricey compared to the offered service quality.
Food and Beverage
8.48
Dinner menu needs improvement but overall dining experience is good.
Overall Experience
9.03
Overall, a mixed experience with good location and room quality, but service issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Airport Location:
Located inside Pearson International Airport, our hotel offers direct access to Terminal 3 and a quick Airport Link Train ride to Terminal 1.

Quick Access to Downtown Toronto:
Hop on the UP Express for a stress-free journey to downtown Toronto in under 30 minutes.

Dining and Relaxation Options:
Enjoy international cuisine at the &More Restaurant for all meals and unwind with a drink at the hotel bar. Take a refreshing dip in our indoor swimming pool or stay connected with WiFi available in all rooms.

Book your stay at Sheraton Gateway Hotel for a seamless travel experience!

Important information:

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.
Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3059 reviews
Cleanliness: 8.03
Service: 8
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.48
Overall Experience: 9.03
K
Kristjan • solo_traveller • ca
8
2026-05-30 • via Nuitee
C
Christopher • solo_traveller • au
9
Convenient location for catching flights from terminal 1 & 3
Pros:

Convenient location to terminal 3 and the airport train links
Able to grant late checkout until 5:30pm

Cons:

Not all rooms have airside views

2026-05-30 • via Nuitee
E
Elizabeth • couple • gb
4
Necessary evil
Pros:

People

Cons:

My room wasn’t clean, there are no luxuries, it’s a hotel in an airport, why not pamper us in the room for the exorbitant prices. Robe slippers kettle shower cap - at this point I’m just talking the basics

2026-05-30 • via Nuitee
J
Jane • couple • bm
8
Pros:

Excellent location 1 minute from Terminal 3

2026-05-30 • via Nuitee
C
Céline • solo_traveller • ca
9
Pros:

Facile d'accès pour l'aéroport. Les chambres sont confortables et bien insonorisées.

Cons:

Le long temps d'attente pour faire le check-in

2026-05-28 • via Nuitee
P
Peter • solo_traveller • gb
9
Very enjoyable experience would repeat again for sure
Pros:

Was a very enjoyable experience having access to the lounge great choice

Cons:

To be fair I couldn’t find fault with anything

2026-05-27 • via Nuitee
M
Michelle • solo_traveller • ie
7
2026-05-27 • via Nuitee
K
Kamal • solo_traveller • us
7
2026-05-26 • via Nuitee
N
Nithaya • couple • fr
9
Pros:

la proximité avec l'aéroport.
Il n'est pas nécessaire de sortir de l'aéroport donc pratique pour une escale d'une nuit

Cons:

Le check in a pris énormément de temps
Le service du petit déjeuner également

2026-05-26 • via Nuitee
D
Darrin • solo_traveller • ca
9
2026-05-26 • via Nuitee
T
TASHFEEN • family_with_children • us
4
Pros:

Parking

2026-05-25 • via Nuitee
D
David • couple • ca
8
2026-05-25 • via Nuitee
J
Jieni • family_with_children • ca
10
2026-05-25 • via Nuitee
K
Kirsty • solo_traveller • za
10
2026-05-24 • via Nuitee
C
Charles • solo_traveller • us
10
Great port in storm
Pros:

In airport

Cons:

Nothing

2026-05-24 • via Nuitee
L
Lacey • couple • ca
10
2026-05-24 • via Nuitee
T
Teddi • couple • ca
7
2026-05-24 • via Nuitee
N
Nikolai • couple • ca
8
2026-05-20 • via Nuitee
C
Christopher • couple • qa
6
Connected to airport. One elevator down for the lobby for car rental.
Pros:

Connected to the airport. Obviously very convenient. Service at restaurant after late arrival was excellent and professional.

Cons:

Waiting for service at reception whilst the staff concluded their conversation. Rude. Be better.

2026-05-19 • via Nuitee
P
Philippe • solo_traveller • fr
10
Nuit super au plus près du terminal 3 de l aéroport international de Toronto
Pros:

Localisation directe au terminal 3 de l aéroport international de Toronto

2026-05-18 • via Nuitee