Sheraton Gateway Hotel in Toronto International Airport

Hotels
•
Sheraton
8.7 (2867 reviews)
Terminal 3, Toronto AMF, P.O. Box 3000 , Mississauga , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Modern room quality
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
8.03
Reported issues with cleanliness such as hair in the sink and old towels.
Service
8
Expensive wait times during check-in and room service; understaffed.
Location
10
Unbeatable location for layovers at Pearson airport.
Room Quality
9.04
Rooms are modern and fresh, positive feedback on comfort.
Amenities
8.99
Standard quality amenities for a hotel; slightly limited room service.
Value for Money
8.02
Perceived as pricey compared to the offered service quality.
Food and Beverage
8.48
Dinner menu needs improvement but overall dining experience is good.
Overall Experience
9.03
Overall, a mixed experience with good location and room quality, but service issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Airport Location:
Located inside Pearson International Airport, our hotel offers direct access to Terminal 3 and a quick Airport Link Train ride to Terminal 1.

Quick Access to Downtown Toronto:
Hop on the UP Express for a stress-free journey to downtown Toronto in under 30 minutes.

Dining and Relaxation Options:
Enjoy international cuisine at the &More Restaurant for all meals and unwind with a drink at the hotel bar. Take a refreshing dip in our indoor swimming pool or stay connected with WiFi available in all rooms.

Book your stay at Sheraton Gateway Hotel for a seamless travel experience!

Important information:

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.
Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2867 reviews
Cleanliness: 8.03
Service: 8
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.48
Overall Experience: 9.03
K
Kelly • couple • bm
10
It was a perfect location for our stay
Pros:

Location cleanliness and staff

Cons:

Nothing

2026-02-14 • via Nuitee
J
john • solo_traveller • ca
8
Really $465.00 for an economy room.
Pros:

Location

Cons:

Price

2026-02-14 • via Nuitee
E
EKATERINA • solo_traveller • ch
10
2026-02-13 • via Nuitee
E
Esi • solo_traveller • ca
9
2026-02-12 • via Nuitee
J
Judith • couple • ca
10
Great convenience not to have to leave the airport when catching a morning connector
Pros:

Convenient clean and friendly staff

Cons:

A little pricey

2026-02-11 • via Nuitee
B
bernetta • family_with_children • ca
8
2026-02-10 • via Nuitee
C
Challen John • couple • gb
10
2026-02-10 • via Nuitee
N
Nolan • solo_traveller • ca
8
2026-02-10 • via Nuitee
E
Erika • family_with_children • ca
10
2026-02-08 • via Nuitee
B
Bradley • couple • au
8
2026-02-08 • via Nuitee
J
Jeffrey • couple • ca
10
2026-02-08 • via Nuitee
L
laura • couple • ca
10
2026-01-31 • via Nuitee
D
Diane • solo_traveller • ca
9
Pros:

Location

Cons:

Check very slow

2026-01-31 • via Nuitee
D
Donna • couple • ca
10
I love the convenience, but the price for 8 hours of sleep is high!
Pros:

Location

Cons:

Price

2026-01-30 • via Nuitee
D
Daniel • solo_traveller • ca
8
Convenient location and Craig the waiter made our short stay wonderful
Pros:

Craig the server in the restaurant was absolutely fabulous.
Front staff were friendly and helpful.
Convenient location

Cons:

The cost for the room and food were higher than expected.

2026-01-30 • via Nuitee
R
Rachael • family_with_children • gb
7
Pros:

Room is very quiet, and we didn't have to leave the airport to access the hotel. The room is modern and spacious enough. Lots of universal charging points (ubs ports etc).

Cons:

The "included breakfast" is a lie - it only covers $25 and almost everything on the menu is $30+ meaning even though we paid to include breakfast, we ended up paying an extra $18.
There is only 1 pod of coffee in the room, and even though the room was booked for 4 people, there was only 2 bottles of water and 3 towels.

2026-01-29 • via Nuitee
D
David • couple • gb
10
Great location, easy in to the city
Pros:

In the airport, great facilities, clean and helpful staff, quick up train ride to the city

2026-01-29 • via Nuitee
J
JULIANO • couple • br
9
2026-01-29 • via Nuitee
V
Vivien Harding • family_with_children • ca
5
2026-01-28 • via Nuitee
J
Jane • solo_traveller • ca
9
2026-01-26 • via Nuitee