Sheraton Gateway Hotel in Toronto International Airport

Hotels
•
Sheraton
8.7 (3031 reviews)
Terminal 3, Toronto AMF, P.O. Box 3000 , Mississauga , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Modern room quality
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
8.03
Reported issues with cleanliness such as hair in the sink and old towels.
Service
8
Expensive wait times during check-in and room service; understaffed.
Location
10
Unbeatable location for layovers at Pearson airport.
Room Quality
9.04
Rooms are modern and fresh, positive feedback on comfort.
Amenities
8.99
Standard quality amenities for a hotel; slightly limited room service.
Value for Money
8.02
Perceived as pricey compared to the offered service quality.
Food and Beverage
8.48
Dinner menu needs improvement but overall dining experience is good.
Overall Experience
9.03
Overall, a mixed experience with good location and room quality, but service issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Airport Location:
Located inside Pearson International Airport, our hotel offers direct access to Terminal 3 and a quick Airport Link Train ride to Terminal 1.

Quick Access to Downtown Toronto:
Hop on the UP Express for a stress-free journey to downtown Toronto in under 30 minutes.

Dining and Relaxation Options:
Enjoy international cuisine at the &More Restaurant for all meals and unwind with a drink at the hotel bar. Take a refreshing dip in our indoor swimming pool or stay connected with WiFi available in all rooms.

Book your stay at Sheraton Gateway Hotel for a seamless travel experience!

Important information:

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.
Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3031 reviews
Cleanliness: 8.03
Service: 8
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.48
Overall Experience: 9.03
B
Barry • solo_traveller • gb
10
Pros:

Great location linked to T3 and friendly staff

2026-05-09 • via Nuitee
L
Luis • solo_traveller • ve
10
Muy buena ubicación y excelentes instalaciones
Pros:

Excelente alojamiento

Cons:

Sin comentarios

2026-05-09 • via Nuitee
C
Chase • couple • us
6
2026-05-07 • via Nuitee
H
Heidi • solo_traveller • ca
10
2026-05-07 • via Nuitee
S
Stéphanie • family_with_children • ca
10
Halte repos parfaite en attendant notre vol
Pros:

Option idéal pour nous, famille avec 2 jeunes enfants. Aéroport accessible directement par une passerelle, pas besoin d’aller dehors. Le valet a offert un jouet à mon plus vieux pour l’occuper en attendant le check-in. Nous sommes arrivé à 19:00, possibilité d’un late check-out à 18:00 le lendemain pour 110$ de plus.

Piscine, spa, gym avec beaucoup de machines et poids libres ainsi qu’un autre gym plus style « CrossFit » ont été super apprécié en attendant notre vol.

Restaurant offrant café, thé et eau à volonté.

Cons:

C’est dispendieux mais si vous avez les moyens, ça vaut énormément la paix d’esprit et la facilité que cet hôtel offre, surtout avec des jeunes enfants, plusieurs valises et poussette double.

2026-05-07 • via Nuitee
P
Paula • solo_traveller • au
8
Great airport hotel
Pros:

Lovely welcoming staff. Good pillows

2026-05-05 • via Nuitee
A
Ashley Lukia • family_with_children • tc
9
Pros:

The bed and service

2026-05-05 • via Nuitee
D
Diane • couple • ca
10
2026-05-05 • via Nuitee
K
Karen • extended_group • us
9
I would stay there again if needed
Pros:

location was key

Cons:

I thought it was a little pricey

2026-05-04 • via Nuitee
A
Alison • solo_traveller • ca
8
If your plan is to just stay in the hotel overnight and not worry about exploring Toronto, it’s a great hotel. Otherwise
Pros:

Loved the staff in the club lounge, Lex made out experience amazing. Beds are supper comfortable.

Cons:

The PARKING. The hotel does not offer parking so you have to use the airport parking which does not have in and out privileges. At $42 leaving the hotel for any reason can get very expensive. The original reason why I booked this hotel was because it was close to the airport and was leaving early the next morning after a visit with ♥️MY FAMILY♥️ in London Ontario. We were also attending a concert in the city so $84 later for parking at a hotel that is not exactly cheap.!

2026-05-04 • via Nuitee
A
Andrew • solo_traveller • ca
2
2026-05-04 • via Nuitee
F
Francine • solo_traveller • ca
8
2026-05-04 • via Nuitee
R
Richard • couple • gb
8
2026-05-04 • via Nuitee
W
Wang • couple • ca
10
2026-05-04 • via Nuitee
C
Claire • family_with_children • ky
9
2026-05-04 • via Nuitee
J
joseph • solo_traveller • be
8
2026-05-01 • via Nuitee
D
Diane • couple • ca
8
2026-04-30 • via Nuitee
S
Sinan Ferhat • solo_traveller • tr
10
2026-04-29 • via Nuitee
M
Miguel • couple • ec
10
2026-04-29 • via Nuitee
L
Lisa • couple • nz
10
Fantastic, very friendly staff, I would definitely return and recommend
Pros:

Easy to access after a long flight and needing to stop over.

Cons:

Entry door was a wee bit confusing

2026-04-29 • via Nuitee