Embassy Suites by Hilton Santa Ana Orange County Airport

Hotels
•
Embassy Suites Hotels
6 (1098 reviews)
1325 East Dyer Road , Santa Ana , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Dirty rooms
Unhelpful service
Construction noise

Categories

Cleanliness
4.14
Significant negative comments about room and common area cleanliness.
Service
7.11
Mixed reviews; staff was friendly but not always helpful.
Location
6.15
Location is standard but affected by renovation noise.
Room Quality
5.1
Rooms were outdated and had issues like broken amenities.
Amenities
5.13
Amenities were lacking and not well maintained.
Value for Money
6.09
Not good value given the state of the property.
Food and Beverage
8.14
Good breakfast received positive mentions.
Overall Experience
6.11
Overall disappointing experience with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Spacious Accommodations and Convenient Amenities
The Embassy Suites by Hilton Santa Ana - Orange County Airport offers suites with separate living and sleeping areas, 2 TVs with pay-per-view channels, and wireless high-speed internet access. The wet bar area includes a refrigerator, microwave, and coffeemaker for added convenience.

Complimentary Breakfast and Evening Manager's Reception
Start your day with a free cooked-to-order breakfast and unwind in the evening with a drink at the hotel's Manager's Reception. Enjoy the convenience of onsite dining at The Refinery Restaurant and Bar, serving lunch and dinner in a casual setting.

Indoor Pool and Fitness Center
Guests can take a refreshing swim in the indoor pool or maintain their fitness routine at the state-of-the-art fitness center. Whether for leisure or business, this 100% nonsmoking hotel in Santa Ana, California, provides a comfortable and convenient stay. Book your stay now at this ideal location with easy access to nearby cities.

Important information:

The primary registered guest of the hotel must be 21+ years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

6
Based on 1098 reviews
Cleanliness: 4.14
Service: 7.11
Location: 6.15
Room Quality: 5.1
Amenities: 5.13
Value for Money: 6.09
Food and Beverage: 8.14
Overall Experience: 6.11
M
Michael • solo_traveller • us
10
2026-10-15 • via Nuitee
L
Lolohea • couple • us
5
2026-10-12 • via Nuitee
A
Amador • couple • us
6
2026-10-12 • via Nuitee
F
Freddy • couple • us
10
2026-10-12 • via Nuitee
O
Olga • solo_traveller • us
10
The check in process is fast and easy , and the facilities are wonderful.
Pros:

I always love going to the embassy , the rooms are clean and well organized. I love the breakfast and everything is great .

Cons:

Nothing

2026-10-12 • via Nuitee
A
ANITA • solo_traveller • us
10
2026-10-12 • via Nuitee
G
Gordon • solo_traveller • us
7
Wasn’t the best experience and wasn’t the worse
Pros:

Breakfast was excellent

Cons:

Only one person working at check inn desk. Long lines

2026-10-10 • via Nuitee
S
Sabrina • solo_traveller • us
10
2026-10-09 • via Nuitee
E
ERic • couple • us
10
2026-10-09 • via Nuitee
C
colbert • couple • us
1
2026-10-08 • via Nuitee
H
Helen • extended_group • us
5
For the amount I paid for our stay and the city it’s in the condition of the room was not the best
Pros:

The staff was great. Also, they offered a great breakfast

Cons:

The restroom in our room looked rundown. The tub paint was peeling off and the shower head was rusting.

2026-10-07 • via Nuitee
M
Manuel • couple • us
8
2026-10-07 • via Nuitee
L
Luis • solo_traveller • us
10
Pros:

The best customer service, shout out to the manager Kim

2026-10-07 • via Nuitee
T
Tim • couple • us
2
Will never stay here again
Pros:

Nothing honestly.

Cons:

Horrible conditions no AC , bed was rockhard and felt springs, heard ever car on the street from the 6th floor , just old out dated ... left early got another hotel.

2026-10-07 • via Nuitee
E
Ekrem • couple • us
1
2026-09-17 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Loved everything from the lady (with the curly hair) (forgot her name) in the front desk. She was very helpful to the ladies in the breakfast area. Will definitely come back!

2026-09-15 • via Nuitee
M
Matthew • couple • us
7
2026-09-15 • via Nuitee
J
Joao • family_with_children • us
10
Pros:

I love that the rooms are big and have a lot space ,and most of the staff were very friendly and helpful .

Cons:

What I didn’t like was the rooms floor I t was nasty , it looks like they never mop ,and also one of the staff didn’t help at all , when I ask for help if I can get a towel to clean the table in the breakfast area and she came with an attitude saying that that’s not her job , she do dishes and can’t help me because she’s stressed

2026-09-11 • via Nuitee
K
Karina • family_with_children • us
10
Muy commodo dormir y haciarte
Pros:

Muy espaciosa la habitacion y lumpia

Cons:

El elevador tarda mucho y se llena muy rapido

2026-09-08 • via Nuitee
A
April • solo_traveller • us
9
Pros:

I always enjoy the suite with the TV and coffee maker, etc. in the front room, separate from the sleeping area. Of course, the complementary breakfast is excellent. The staff is solicitous and friendly.

Cons:

Can't think of anything.

2026-09-07 • via Nuitee