Embassy Suites by Hilton Santa Ana Orange County Airport

Hotels
•
Embassy Suites Hotels
6 (1074 reviews)
1325 East Dyer Road , Santa Ana , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Dirty rooms
Unhelpful service
Construction noise

Categories

Cleanliness
4.14
Significant negative comments about room and common area cleanliness.
Service
7.11
Mixed reviews; staff was friendly but not always helpful.
Location
6.15
Location is standard but affected by renovation noise.
Room Quality
5.1
Rooms were outdated and had issues like broken amenities.
Amenities
5.13
Amenities were lacking and not well maintained.
Value for Money
6.09
Not good value given the state of the property.
Food and Beverage
8.14
Good breakfast received positive mentions.
Overall Experience
6.11
Overall disappointing experience with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Spacious Accommodations and Convenient Amenities
The Embassy Suites by Hilton Santa Ana - Orange County Airport offers suites with separate living and sleeping areas, 2 TVs with pay-per-view channels, and wireless high-speed internet access. The wet bar area includes a refrigerator, microwave, and coffeemaker for added convenience.

Complimentary Breakfast and Evening Manager's Reception
Start your day with a free cooked-to-order breakfast and unwind in the evening with a drink at the hotel's Manager's Reception. Enjoy the convenience of onsite dining at The Refinery Restaurant and Bar, serving lunch and dinner in a casual setting.

Indoor Pool and Fitness Center
Guests can take a refreshing swim in the indoor pool or maintain their fitness routine at the state-of-the-art fitness center. Whether for leisure or business, this 100% nonsmoking hotel in Santa Ana, California, provides a comfortable and convenient stay. Book your stay now at this ideal location with easy access to nearby cities.

Important information:

The primary registered guest of the hotel must be 21+ years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in public areas and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Guest Reviews

6
Based on 1074 reviews
Cleanliness: 4.14
Service: 7.11
Location: 6.15
Room Quality: 5.1
Amenities: 5.13
Value for Money: 6.09
Food and Beverage: 8.14
Overall Experience: 6.11
S
Salvador • family_with_children • us
10
2026-07-09 • via Nuitee
T
Tilek • solo_traveller • us
10
Pros:

👍

Cons:

👍

2026-07-08 • via Nuitee
Y
Yesenia • family_with_children • us
10
2026-07-07 • via Nuitee
J
jose • solo_traveller • us
10
2026-07-06 • via Nuitee
S
Shannon Wills • solo_traveller • us
6
Ehh
Pros:

Parking is horrible. Check in was not easy. Our room was super hot and lights were not working. They sent a maintenance guy to check things out. He found that the air vent was blocked off and fixed it. Changed a light bulb. And answered several questions about the hotel/services, etc. He was awesome! The made to order omelets were amazing.

Cons:

See comment above. I ended up not being able to check in, until 730 or 8pm. After dragging all my stuff up to the 10th floor, I opened my room, no lights. No air. I was sweating. Trying to figure out what was going on, only made me more frustrated. I tried calling front desk. No answer. I called the actual number several times and no answer. I had to go back down to the front desk to ask why they dont answer the phones and why my room is so hot. Check in was a nightmare as i was sweating my *** off. Finally a maintenance guy came up and fixed it all. He even brought me a box fan. He was the real champ of this horrible check in experience.

2026-07-06 • via Nuitee
C
Clarke • solo_traveller • us
7
2026-07-06 • via Nuitee
P
Phillip • couple • us
10
Barely any parking.
Pros:

Very clean.

Cons:

Limited parking

2026-06-25 • via Nuitee
N
Nafisa • family_with_children • us
10
Pros:

They have good service and complimentary breakfast.

2026-06-24 • via Nuitee
B
Bao • family_with_children • us
10
2026-06-21 • via Nuitee
G
Gibson • couple • us
7
2026-06-21 • via Nuitee
W
william308 • Family
2
Avoid this rundown hotel
Pros:

This place is awful. It’s rundown, dirty, and falling a part. The floor to our bathroom had a significant lean to it, the door wouldn’t shut correctly, the couch was worn out, the springs were shot, paint splotches everywhere, and the elevator was disgusting. The cherry on top was the airport shuttle only running from 0900 to 1700. Terrible.

2026-06-20 • via Tripadvisor
M
Mercedita • family_with_children • us
9
The room was so neat. It’s look like I’m in my own room.
Pros:

Breakfast is good . The place is very accessible.

Cons:

N/A

2026-06-20 • via Nuitee
A
AlohaLife1983 • Couples • Haiku, Maui, Hawaii
2
HORRIBLE on every level!
Pros:

HORRIBLE LOCATION and accommodations are the WORSE!!! We are Hilton Honors Diamond Reserve Members and have stayed at Hilton Properties all over the world — this one is a cesspool!!! AC does not function, unclean and not maintained rooms, and on and on!!! The building should be condemned!!! It’s bad beyond words. We checked out after 3 days and stayed at a different location.

2026-06-19 • via Tripadvisor
A
ANITA • solo_traveller • us
10
2026-06-14 • via Nuitee
A
ANITA • solo_traveller • us
10
2026-06-14 • via Nuitee
A
ANITA • solo_traveller • us
10
2026-06-14 • via Nuitee
U
Ut • solo_traveller • us
6
Comfortable weekend stay
Pros:

Good location

Cons:

Ran into some homeless people screaming in Hotel’s parking lot, made us feel unsafe to park the car there even though we paid $22 a day for parking but did not see any guards on duty at all.

2026-06-08 • via Nuitee
L
Lall • extended_group • us
3
2026-06-07 • via Nuitee
J
Julio • extended_group • us
8
buena
Pros:

el desayuno supero mi expectativa y el personbal delñ comedor, muy amable...

2026-06-03 • via Nuitee
W
Wilkins • couple • us
10
2026-06-02 • via Nuitee