Novotel Birmingham Airport Terminal Building - NEC

Hotels
•
Novotel
8.4 (5727 reviews)
Birmingham Airport , Bickenhill , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced food
Limited menu options

Categories

Cleanliness
7.79
Some reviews mention unclean rooms and a wet towel, reflecting issues with cleanliness.
Service
9.26
Overall positive feedback about helpful and polite staff.
Location
9.3
Multiple reviews highlight the great location, especially for airport access.
Room Quality
8.25
Rooms were generally comfortable, though issues like poor cleaning reported.
Amenities
8.78
Facilities received positive remarks, although breakfast selection was criticized.
Value for Money
7.24
Reviews indicated the hotel is overpriced for what is offered.
Food and Beverage
7.79
Food quality was good, but the menu was limited and considered expensive.
Overall Experience
8.76
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:10

Property Description

Convenience at Your Doorstep

Prime Location: The Novotel Birmingham Airport is just a stone's throw away from the airport terminals, making it the closest 4-star hotel in the vicinity. Enjoy the convenience of a short 1-minute walk to the Birmingham Airport complex.

Modern Comforts: Experience modern rooms equipped with Wi-Fi access, flat-screen TVs, soundproofing, and private bathrooms. Indulge in fine European cuisine at the stylish Elements Restaurant or unwind at the Elements Bar with a variety of snacks and beverages.

Family-Friendly: Take advantage of the Novotel Family Policy, allowing up to 2 children to stay for free. Plus, enjoy a late check-out on Sundays until 17:00, subject to availability.

Ready to elevate your travel experience? Book your stay at Novotel Birmingham Airport now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Access to the hotel front entrance is for drop-off and pick up only, tickets will be validated for a maximum of 10 minutes.

We are going cashless from the 1st of March 2022

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 5727 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
C
Chris • solo_traveller • gb
9
Cons:

The only negative was that the bar wasn't open.
There had been an issue earlier in the evening which necessitated an early close.

2026-04-25 • via Nuitee
L
Linda • solo_traveller • gb
8
2026-04-25 • via Nuitee
J
Jack • couple • gb
7
Very expensive for not a lot
Pros:

Had the basics, tv, bath, bed etc

Cons:

Staff weren’t welcoming

2026-04-25 • via Nuitee
L
Louise • couple • gb
5
Good for airport but room not as expected
Pros:

Good location for airport

Cons:

We asked for a family room. My husband has a catheter so it helps if we have separate beds and although there was a sofa bed in our room it was not made up nor was there bedding available so we could make it ourselves

2026-04-25 • via Nuitee
E
Eben Solomon Rajan • solo_traveller • nl
10
2026-04-25 • via Nuitee
A
Adrian • family_with_children • mt
8
2026-04-25 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-04-24 • via Nuitee
J
JAMIE • couple • es
10
Excellent. Comfortable and good value.
2026-04-24 • via Nuitee
A
Anthony • solo_traveller • gb
9
2026-04-24 • via Nuitee
C
ChrisB1 • solo_traveller • us
7
2026-04-24 • via Nuitee
I
Islam • solo_traveller • gb
6
Over rated and over priced.
Pros:

I would recommend this ONLY if you are flying from Birmingham or have a layover. If you are someone looking for a Hotel in this area for any other business, you sure have better options.

Cons:

The location is within the premium parking zone even for drip off. You will struggle to order food as delivery will include 6£ of premium charge. If you want to order an uber that will be 7£ above your ride only to pick you up from the hotel. The Hotel SHOULD highlight this on their website and description and Booking should add a notice for people to be insight before booking.

The room was not as clean as expected. Carpet had stains and there was no table tissue in the room. Toilet was separate from shower and extremely tight that if you enter you have yo sit or jump up on the toilet seat to close the door. Sound proofing was good but at 6 am you will hear someone moving trollies on the next floor. I asked room service to clean my room, came back to find they had only tidied up with a dirty floor. Had to call reception and ask for someone to hoover the floor which they did.

The toilet bin had to be opened manually which is an odd thing to do after washing your hands.

2026-04-24 • via Nuitee
K
Kay • couple • gb
9
Lovely stay in a comfortable environment
Pros:

Bed was so comfortable
Next to the terminal

2026-04-23 • via Nuitee
N
Nitasha • solo_traveller • au
5
Disappointed
Pros:

The room was dirty, with stains all over the carpet, and the sofa bed wasn’t even made properly. The first room we were given had a clogged bathtub, so we had to change rooms.
The bed sheets had holes in them !

There were at least six families waiting, and the staff would not allow anyone to check in. They insisted they only find out whether rooms are cleaned and ready at 3 PM, which seemed highly unusual.

I stayed there solely because I had an early morning flight; otherwise, there’s nothing particularly appealing about this accommodation.

Cons:

I didn’t like it. The rooms were dirty, with stains throughout, and the sofa bed wasn’t even made properly. The first room we were given had a clogged bathtub, so we had to change rooms.

2026-04-22 • via Nuitee
R
Rami • extended_group • fi
9
2026-04-22 • via Nuitee
N
Nadine • family_with_children • gb
6
Pleasant
Pros:

The staff were friendly, beds were comfortable

Cons:

The bath was so high, my father & daughter were unable to get into the shower . My daughter has a visual impairment and my father has knee discomfort. Last time we visited, the room was far more suitable. Prices have gone up quite a lot. For the time we were at the hotel.

2026-04-22 • via Nuitee
N
Niklas • solo_traveller • de
9
2026-04-22 • via Nuitee
M
Michele • couple • gb
4
Pros:

I had to remake the bed. And my husband had to mend the toilet as it wouldn’t flush. We had a drink in the bar I asked for a cup of tea. Having travelled all day. And was told the machine was turned off. He only had to boil a kettle! It certainly wasn’t worth the money.

2026-04-21 • via Nuitee
W
Wendy • couple • gb
10
Great room and location.
Pros:

Brilliant location !!

Cons:

Nothing

2026-04-21 • via Nuitee
J
JANET • family_with_children • gb
9
2026-04-21 • via Nuitee
E
ebe • couple • ch
6
2026-04-21 • via Nuitee