Novotel Birmingham Airport Terminal Building - NEC

Hotels
Novotel
8.4 (5889 reviews)
Birmingham Airport , Bickenhill , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced food
Limited menu options

Categories

Cleanliness
7.79
Some reviews mention unclean rooms and a wet towel, reflecting issues with cleanliness.
Service
9.26
Overall positive feedback about helpful and polite staff.
Location
9.3
Multiple reviews highlight the great location, especially for airport access.
Room Quality
8.25
Rooms were generally comfortable, though issues like poor cleaning reported.
Amenities
8.78
Facilities received positive remarks, although breakfast selection was criticized.
Value for Money
7.24
Reviews indicated the hotel is overpriced for what is offered.
Food and Beverage
7.79
Food quality was good, but the menu was limited and considered expensive.
Overall Experience
8.76
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:10

Property Description

Convenience at Your Doorstep

Prime Location: The Novotel Birmingham Airport is just a stone's throw away from the airport terminals, making it the closest 4-star hotel in the vicinity. Enjoy the convenience of a short 1-minute walk to the Birmingham Airport complex.

Modern Comforts: Experience modern rooms equipped with Wi-Fi access, flat-screen TVs, soundproofing, and private bathrooms. Indulge in fine European cuisine at the stylish Elements Restaurant or unwind at the Elements Bar with a variety of snacks and beverages.

Family-Friendly: Take advantage of the Novotel Family Policy, allowing up to 2 children to stay for free. Plus, enjoy a late check-out on Sundays until 17:00, subject to availability.

Ready to elevate your travel experience? Book your stay at Novotel Birmingham Airport now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Access to the hotel front entrance is for drop-off and pick up only, tickets will be validated for a maximum of 10 minutes.

We are going cashless from the 1st of March 2022
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 5889 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
M
Maria solo_traveller it
10
2026-06-06 via Nuitee
A
Abourne couple gb
9
Pros:

Friendly staff and good food. Comfortable night sleep before my flight

Cons:

No complaints

2026-06-06 via Nuitee
W
Wendy couple gb
10
2026-06-05 via Nuitee
R
Robert solo_traveller gb
8
2026-06-05 via Nuitee
E
Erik solo_traveller de
8
2026-06-05 via Nuitee
M
Michelle solo_traveller gb
10
Excellent helpful staff
Pros:

Lovely comfortable room very clean ...staff really helpful couldnt ask for better and breakfast really good

Cons:

Nothing

2026-06-05 via Nuitee
C
Claire couple gb
3
Not great
Pros:

Room was clean and bed was comfortable

Cons:

Our room was located right next to building work going on in the corridor and we literally had to drag our cases through a building site. It was very noisy. We ordered room service and no knife and fork was sent up for one of the meals which was a curry, we rang down to the restaurant to ask for them to be sent up but didn’t arrive so we could not eat the meal which we paid for. We should have been offered a refund for this when advised the staff on checking out but was only given an apology and offered a free coffee?

2026-06-03 via Nuitee
S
Stuart couple gb
10
2026-06-03 via Nuitee
T
Tara couple gb
10
2026-06-03 via Nuitee
S
Samantha couple gb
8
2026-06-03 via Nuitee
R
Ruby solo_traveller gb
10
Perfect overnight stop before my flight
Pros:

Comfortable and stylish - really comfortable bed and nice decor and only a few minutes from the terminal

Cons:

Nothing

2026-06-03 via Nuitee
D
Donal solo_traveller ie
4
The room was fine but (and I don’t like complaining, I usually don’t) but it was almost £20 sterling for that burger. St
Pros:

Location is good and room was fine.

Cons:

The food was worse than poor. Over priced and terrible. I had a chicken burger ( I’ve seen bigger McNuggets) and it had a similar consistency to a beer mat. To be fair the guy working there asked if I wanted to send it back to the kitchen, but I said there wasn’t much point, if it was so bad the first how were they going to get it right the next time.

2026-06-02 via Nuitee
B
Bryn solo_traveller gb
8
2026-06-02 via Nuitee
G
Genoveffa solo_traveller gb
10
2026-06-02 via Nuitee
J
Jacqui family_with_children gb
9
2026-06-02 via Nuitee
P
Philip solo_traveller gb
2
Very uncomfortable
Pros:

The staff in the restaurant were excellent

Cons:

The rooms were so hot I complained but was told it was air cooling not air conditioning

2026-06-01 via Nuitee
C
Charles couple gb
7
Excellent location, good food but expensive
Pros:

Excellent location for flight departures

Cons:

Expensive

2026-06-01 via Nuitee
J
Judith couple gb
7
Pros:

Great location and comfortable venue

Cons:

Not enough staff on check in had to queue for 15-20 mins

2026-06-01 via Nuitee
M
Margaret solo_traveller gb
9
2026-06-01 via Nuitee
W
Williams solo_traveller gb
8
2026-06-01 via Nuitee