Novotel Birmingham Airport Terminal Building - NEC

Hotels
Novotel
8.4 (5350 reviews)
Birmingham Airport , Bickenhill , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced food
Limited menu options

Categories

Cleanliness
7.79
Some reviews mention unclean rooms and a wet towel, reflecting issues with cleanliness.
Service
9.26
Overall positive feedback about helpful and polite staff.
Location
9.3
Multiple reviews highlight the great location, especially for airport access.
Room Quality
8.25
Rooms were generally comfortable, though issues like poor cleaning reported.
Amenities
8.78
Facilities received positive remarks, although breakfast selection was criticized.
Value for Money
7.24
Reviews indicated the hotel is overpriced for what is offered.
Food and Beverage
7.79
Food quality was good, but the menu was limited and considered expensive.
Overall Experience
8.76
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:10

Property Description

Convenience at Your Doorstep

Prime Location: The Novotel Birmingham Airport is just a stone's throw away from the airport terminals, making it the closest 4-star hotel in the vicinity. Enjoy the convenience of a short 1-minute walk to the Birmingham Airport complex.

Modern Comforts: Experience modern rooms equipped with Wi-Fi access, flat-screen TVs, soundproofing, and private bathrooms. Indulge in fine European cuisine at the stylish Elements Restaurant or unwind at the Elements Bar with a variety of snacks and beverages.

Family-Friendly: Take advantage of the Novotel Family Policy, allowing up to 2 children to stay for free. Plus, enjoy a late check-out on Sundays until 17:00, subject to availability.

Ready to elevate your travel experience? Book your stay at Novotel Birmingham Airport now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Access to the hotel front entrance is for drop-off and pick up only, tickets will be validated for a maximum of 10 minutes.

We are going cashless from the 1st of March 2022

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 5350 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
L
Loes couple nl
5
Tegenvallend voor zo'n hoge prijs (circa 384 euro voor 1 nacht incl. ontbijt).
Pros:

Heel erg goede bedden. Personeel heel aardig.

Cons:

Het restaurant. Matig eten bij diner en het ontbijt erg karig.

2026-03-07 via Nuitee
M
Michael solo_traveller gb
8
2026-03-07 via Nuitee
Y
Yvette family_with_children nl
6
Pros:

Locatie is perfect, direct naast het vliegveld en zeer dichtbij het NEC.

Cons:

Kamers zijn niet in beste staat, hadden we voor dit geld een stuk beter verwacht. Ontbijt, een voldoende.

2026-03-07 via Nuitee
2
213sheenaw Family
10
Pre holiday stay
Pros:

Superb service, check in smooth pre cruise.
Bar lovely and restaurant food top quality and wel priced.
Served by Harman, polite and professional.

2026-03-06 via Tripadvisor
A
Alexandra couple gb
8
Pre flight stay.
Pros:

Location is excellent for the airport.
Comfy bed.
Served the purpose we needed it for. (Sleep prior to an early flight)

Cons:

The hotel is looking a bit careworn.
Staff weren’t particularly friendly.
Food overpriced and limited choiceso we ate at the hotel round the corner.

2026-03-06 via Nuitee
J
Jan couple gb
9
Pros:

Check in was fast and efficient. All staff we encountered were polite and helpful.

Cons:

Access to hotel entrance. When you have multiple suitcases & hand luggage being lead up various ramps is not helpful particularly when it is pouring with rain and you’ve come from Car Park #1. Make the vehicle ramp accessible to pedestrians or put in a footpath.

2026-03-06 via Nuitee
J
Jenny couple gb
9
Cons:

Very expensive!

2026-03-06 via Nuitee
R
ROSS family_with_children gb
10
2026-03-06 via Nuitee
S
Samantha couple gb
7
Not as good as previously but great for the airport terminal but you do pay a premium.
Pros:

Convenient for the terminal restaurant on site

Cons:

Wasn’t as clean as on previous visits floor was dirty as was the bedside table despite checking in online getting our keys proved to be a lengthy process

2026-03-06 via Nuitee
C
Caroline family_with_children gb
10
Excellent night stay
Pros:

We ate i the restaurant for our evening meal, which was excellent, though we had left before breakfast. Will definitely consider staying again.

Cons:

Nothing , it was an excellent overnight stay

2026-03-05 via Nuitee
K
Karina family_with_children gb
10
Pros:

Very helpful

2026-03-05 via Nuitee
J
Julie extended_group gb
10
2026-03-05 via Nuitee
D
Daffunchio couple it
6
Hotel al NEC
Pros:

Comodo per il NEC

Cons:

Il ristorante : servizio troppo lento

2026-03-05 via Nuitee
J
James solo_traveller gb
8
Pros:

Handy for the airport

2026-03-05 via Nuitee
C
Ceri couple gb
7
2026-03-05 via Nuitee
P
Pebble59 Couples Doncaster, South Yorkshire, England
10
First visit to Novotel Birmingham airport.
Pros:

After finding out at the Ibis that we had been upgraded to Novotel and had we known (no email) we would have had a shorter walk at midnight and avoided getting soaked by the rain.
The room was very comfy and loved the rituals products in the bathroom.
Breakfast was very tasty, I’m gluten free and after asking if that was a problem (it wasn’t) our lovely waitress Paulina looked after our every need. Paulina couldn’t do enough for us and was so friendly and helpful. Paulina gave us information about the Indian special of the morning bada paw and took time to check with the chef what it was and the ingredients. She made our experience at breakfast perfect.

2026-03-04 via Tripadvisor
M
Mandy solo_traveller gb
10
2026-03-04 via Nuitee
R
Richard couple au
8
2026-03-04 via Nuitee
G
Grazyna solo_traveller pl
8
2026-03-04 via Nuitee
S
Susan couple gb
9
Night stay was good including food.
Pros:

Very convenient

Cons:

Nothing

2026-03-04 via Nuitee