Novotel Birmingham Airport Terminal Building - NEC

Hotels
Novotel
8.4 (5350 reviews)
Birmingham Airport , Bickenhill , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced food
Limited menu options

Categories

Cleanliness
7.79
Some reviews mention unclean rooms and a wet towel, reflecting issues with cleanliness.
Service
9.26
Overall positive feedback about helpful and polite staff.
Location
9.3
Multiple reviews highlight the great location, especially for airport access.
Room Quality
8.25
Rooms were generally comfortable, though issues like poor cleaning reported.
Amenities
8.78
Facilities received positive remarks, although breakfast selection was criticized.
Value for Money
7.24
Reviews indicated the hotel is overpriced for what is offered.
Food and Beverage
7.79
Food quality was good, but the menu was limited and considered expensive.
Overall Experience
8.76
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:10

Property Description

Convenience at Your Doorstep

Prime Location: The Novotel Birmingham Airport is just a stone's throw away from the airport terminals, making it the closest 4-star hotel in the vicinity. Enjoy the convenience of a short 1-minute walk to the Birmingham Airport complex.

Modern Comforts: Experience modern rooms equipped with Wi-Fi access, flat-screen TVs, soundproofing, and private bathrooms. Indulge in fine European cuisine at the stylish Elements Restaurant or unwind at the Elements Bar with a variety of snacks and beverages.

Family-Friendly: Take advantage of the Novotel Family Policy, allowing up to 2 children to stay for free. Plus, enjoy a late check-out on Sundays until 17:00, subject to availability.

Ready to elevate your travel experience? Book your stay at Novotel Birmingham Airport now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Access to the hotel front entrance is for drop-off and pick up only, tickets will be validated for a maximum of 10 minutes.

We are going cashless from the 1st of March 2022

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 5350 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
M
Marie family_with_children ie
10
2026-02-15 via Nuitee
G
Gary family_with_children gb
5
Previous stay was fine this time was ruined by the noise and therefore lack of sleep
Pros:

Location for airport is great

Cons:

I was woken up but a delivery at 3.30 - 4 am sounded like trolleys running up and down a delivery ramp for 30min.
I had to be up at 5.30am sounded didn’t sleep after that

2026-02-14 via Nuitee
M
Mal couple gb
9
We made a really good choice with this hotel
Pros:

Clean, boutique. Friendly staff.

Cons:

Nothing

2026-02-14 via Nuitee
J
Jane family_with_children gb
10
Great affordable stay that made our holiday plans easier
Pros:

Convenient location next to car park and terminal. Nicely decorated. Good food in bar. Reasonably priced

Cons:

Nothing

2026-02-14 via Nuitee
A
alison couple gb
10
2026-02-13 via Nuitee
K
Karina family_with_children gb
10
Pros:

Very clean and close to aiport

Cons:

Everything was nice

2026-02-13 via Nuitee
S
Stephen solo_traveller es
10
2026-02-13 via Nuitee
M
Maurice family_with_children gb
8
2026-02-13 via Nuitee
A
Anders solo_traveller se
10
2026-02-13 via Nuitee
P
Perrett family_with_children gb
9
A ok hotel
Pros:

The hotel was situated in a great position for us. The room was very comfortable

Cons:

The toilet felt small. The reception staff did not seem fluent in checking us in. No smile upon arrival from the gentleman that checked us and not the best start

2026-02-13 via Nuitee
G
Graham couple gb
8
2026-02-12 via Nuitee
G
Gary couple gb
10
We only stayed one night, but the stay was great, nice and close to the airport.
Pros:

Easy sign in polite staff, room was clean and welcoming.

Cons:

Didn’t have any dislikes about the room/ property

2026-02-12 via Nuitee
M
Madeleine family_with_children au
8
Great stay with great proximity to the terminal!
Pros:

Couldn’t be closer to the terminal!

Cons:

Everything was great

2026-02-12 via Nuitee
R
Robert family_with_children gb
4
Pros:

Located opposite terminal

Cons:

Single bedroom room, poor food after waiting 1/2 hrs. It was cold. Instead of taking it back to kitchen left it and returned with a hot part of the origional meal.

2026-02-11 via Nuitee
C
Christoph solo_traveller de
5
Geht so
Pros:

Die Lage

Cons:

Zu teuer ..

2026-02-11 via Nuitee
C
CHRISTOPHER couple gb
9
2026-02-11 via Nuitee
F
Ffion couple gb
9
Definitely stay here again
Pros:

Friendly staff, great location, clean comfortable rooms. Nice bar area for a pre holiday drink.

Cons:

If you approach from the wrong direction it isn’t obvious where the entrance is, with luggage in the rain an extra sign would be helpful.

2026-02-11 via Nuitee
A
Anthony family_with_children gb
5
Pros:

Staff very friendly and helpful

Cons:

Very, very noisy all night. It was as if you could hear a door slamming anywhere in the hotel. Could really do with some decent soundproofing.

2026-02-11 via Nuitee
E
Evelyn couple gb
8
Pretty good
Pros:

Check in. Restaurant

Cons:

Restaurant food good for a full meal. I was not aware of other menus for smaller meals

2026-02-11 via Nuitee
C
Catia solo_traveller pt
8
2026-02-11 via Nuitee