Novotel Birmingham Airport Terminal Building - NEC

Hotels
•
Novotel
8.4 (5350 reviews)
Birmingham Airport , Bickenhill , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced food
Limited menu options

Categories

Cleanliness
7.79
Some reviews mention unclean rooms and a wet towel, reflecting issues with cleanliness.
Service
9.26
Overall positive feedback about helpful and polite staff.
Location
9.3
Multiple reviews highlight the great location, especially for airport access.
Room Quality
8.25
Rooms were generally comfortable, though issues like poor cleaning reported.
Amenities
8.78
Facilities received positive remarks, although breakfast selection was criticized.
Value for Money
7.24
Reviews indicated the hotel is overpriced for what is offered.
Food and Beverage
7.79
Food quality was good, but the menu was limited and considered expensive.
Overall Experience
8.76
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:10

Property Description

Convenience at Your Doorstep

Prime Location: The Novotel Birmingham Airport is just a stone's throw away from the airport terminals, making it the closest 4-star hotel in the vicinity. Enjoy the convenience of a short 1-minute walk to the Birmingham Airport complex.

Modern Comforts: Experience modern rooms equipped with Wi-Fi access, flat-screen TVs, soundproofing, and private bathrooms. Indulge in fine European cuisine at the stylish Elements Restaurant or unwind at the Elements Bar with a variety of snacks and beverages.

Family-Friendly: Take advantage of the Novotel Family Policy, allowing up to 2 children to stay for free. Plus, enjoy a late check-out on Sundays until 17:00, subject to availability.

Ready to elevate your travel experience? Book your stay at Novotel Birmingham Airport now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Access to the hotel front entrance is for drop-off and pick up only, tickets will be validated for a maximum of 10 minutes.

We are going cashless from the 1st of March 2022

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 5350 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
A
Aneta • family_with_children • gb
10
2026-04-04 • via Nuitee
U
Umberto • family_with_children • it
9
Ottimo e comodissimo per l’aeroporto
Pros:

Davanti all’aeroporto, comodissimo per chi arriva tardi di notte o parte presto la mattina. È davanti al terminal, attraversata la piazza. Perfettamente isolato, nessun rumore esterno. Colazione eccezionale

2026-04-04 • via Nuitee
E
Eugene • family_with_children • gb
10
Pros:

Unmatchable convenience to the airport

2026-04-04 • via Nuitee
M
Monica • family_with_children • mt
10
Pros:

This was my first time in this hotel, but for sure it's not going to be the last. Very well done to all at Novotel hotel at Birmingham airport 👍

Cons:

Believe me, nothing .. everything was great 👍

2026-04-03 • via Nuitee
G
Glenda • family_with_children • gb
10
Pros:

Great location staff were very helpful and the hotel was really clean

Cons:

There wasn't nothing we didn't like

2026-04-03 • via Nuitee
M
Malgorzata • solo_traveller • gb
8
Convenient as you can’t be more close to departure lounge
Pros:

Comfort bed and very clean

Cons:

Air con is very noisy.
I had also cesar salad at the restaurant and it wasn’t good.

2026-04-03 • via Nuitee
S
stewart • couple • gb
8
2026-04-02 • via Nuitee
A
arantza • family_with_children • es
9
Muy comfortable
Pros:

En general todo muy bien para un hotel de aeropuerto

Cons:

Me gusto todo

2026-04-02 • via Nuitee
S
Susan • couple • gb
10
2026-04-02 • via Nuitee
N
Noelia • family_with_children • es
9
2026-04-02 • via Nuitee
B
Bubrtni • family_with_children • de
10
2026-04-01 • via Nuitee
M
Michael • family_with_children • gb
7
2026-04-01 • via Nuitee
G
Gemma • family_with_children • gb
6
Very worn room and not cheap.
Pros:

Great location, staff were friendly. The reception area looked brilliant, decor was amazing.

Cons:

Our room was very tired, decorations needed, repairs needed. The corridor to our room (floor 3) had bad suitcase damage to the wall and plaster was crumbling and on the floor. We checked in quite late around 10pm and had to ask for maintenance as the bath plug would not lift to drain water. We moved rooms and I this room the sink plug would not lift. I could be bothered to ring reception I was over it. I know this Novotel has a lot of foot traffic and I understand that but this has to be worse Novotel I have stayed in. Lots of repairs and decorating needed and it wasn't cheap!

2026-04-01 • via Nuitee
J
Jane • couple • gb
8
Accomodation good. Food poor.
Pros:

The position of the hotel is excellent. Staff were very helpful and the room comfortable.

Cons:

My meal in the reastaurant was poor. The description of it portrayed something much better than it actually was.
Tough, chewy chicken, no sauce and cabbage that looked anything but fresh and appealing. It was replaced but still poor.
It needs tp be far better, particularly charging the prices that you do.
My husbands meal was OK. Hardly something from a trained chef.
We were looking forward to relaxing with a good meal at the start of our holiday.

2026-04-01 • via Nuitee
O
Olga • family_with_children • lv
4
2026-03-31 • via Nuitee
I
Ian • couple • gb
8
Cons:

Shower curtain was not able to contain water from the shower seeping through and on to bathroom floor.

Breakfast questionable!

2026-03-31 • via Nuitee
D
de Lange • solo_traveller • gb
9
2026-03-31 • via Nuitee
M
Maeve • family_with_children • ie
7
Great location. Nice Pizza. Ideal for a quick over night stay
Pros:

Location right across from arrivals. Perfect.
We booked a family Room (2 adults +2kids). Separate toilet and bathroom ideal for a family room.

Cons:

The family room it was very tight when then sofa bed was out. The room turned into one massive bed.
One night was enough for an early start in the morning.

2026-03-31 • via Nuitee
G
Garinder • family_with_children • gb
10
Amazing hotel, super value for money
Pros:

Amazing stay, the room is five star for two star money. Great staff. Location is the best for travel at Birmingham Airport

Cons:

Nothing

2026-03-31 • via Nuitee
M
Megan • couple • gb
8
Good for airport stay but expensive
Pros:

Close to airport and quiet in terms of plane noise, bed was comfortable though slightly too soft.

Cons:

Air con was loud, rang reception who put me through to the bar to order room service and it rang dead with no call back so gave up. Price for one night was very high.

2026-03-30 • via Nuitee