Econo Lodge Inn & Suites Waterloo Downtown

Hotels
•
Econo Lodge
6.5 (399 reviews)
226 West 5th Street , Waterloo , US
+1 319-235-0301

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location near attractions and convention center
Comfy beds
Some rooms spacious and clean
Helpful/communicative manager in some cases
Breakfast liked by a few guests
Cons:
Inconsistent/rude service and at least one eviction complaint
Smoke smell and dirty/dated rooms in some stays
Poor breakfast quality (sour milk, undercooked/overcooked items)
Parking area dark/run down
Overcharged and deposit/refund delays

Categories

Cleanliness
4.5
Multiple reviews report smoke smell in a non-smoking room, funky/stained carpet, and instances of dirty rooms; several guests noted the property needs a deep clean.
Service
7
Service is inconsistent: a number of reviews call staff rude and describe being evicted over a negative review, but other comments note a helpful manager and front desk assistance (mixed but with some positive staff interactions).
Location
10
Repeatedly praised for proximity to attractions, convention center and local points of interest; many guests highlight the convenient location and walkability.
Room Quality
7
Rooms described as spacious and beds very comfortable by many guests, though some rooms are dated, smoky, or have worn upholstery/chairs and general wear in places.
Amenities
5.5
Basic amenities present (continental breakfast, parking) but several complaints about limited breakfast options, sour milk/poor preparation, and a dark parking area; overall limited/uneven.
Value for Money
5
Mixed perceptions: some guests felt the stay was adequate for a cheap option, while others called it not worth the price, cited overcharging and hassles getting refunds.
Food and Beverage
4.5
Multiple negative reports about breakfast quality (sour milk, undercooked eggs, overcooked sausage) and at least one report of illness tied to food; overall poor F&B experience.
Overall Experience
8.5
Overall experiences vary widely: several guests were pleasantly surprised and enjoyed location/comfortable beds, while some faced serious service issues; the majority of stays reflected a reasonably positive trip when not impacted by the notable service/cleanliness problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location and Nearby Attractions
The Quality Inn & Suites hotel is situated near popular attractions like the Five Sullivan Brothers Convention Center, Isle of Casinos, and Lost Island Waterpark. Guests can easily explore the National Cattle Congress and John Deere World Headquarters, all just a short distance away.

Full-Service Amenities
Enjoy complimentary high-speed Internet, a delicious hot continental breakfast, and pet-friendly accommodations at this Waterloo, IA hotel. Business travelers will appreciate the well-equipped business center and comfortable guest rooms with convenient amenities.

Specialty Suites and Relaxation Options
Indulge in luxury with executive business suites featuring ergonomic workspaces and whirlpool bathtubs. For a truly special stay, book a suite with a four-person in-room hot tub and spacious living area. Unwind and pamper yourself during your visit.

Book now to experience a relaxing and convenient stay at the Quality Inn & Suites in Waterloo, IA.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Location

Guest Reviews

6.5
Based on 399 reviews
Cleanliness: 4.5
Service: 7
Location: 10
Room Quality: 7
Amenities: 5.5
Value for Money: 5
Food and Beverage: 4.5
Overall Experience: 8.5
T
Taleah • family_with_children • us
9
Great
Pros:

The balcony

Cons:

Not sure if I didn't like but it was just different having the whirlpool and shower in sleep area and not in the bathroom

2026-11-06 • via Nuitee
N
Nicole • family_with_children • us
8
2026-10-31 • via Nuitee
S
Shakira • solo_traveller • us
6
2026-10-30 • via Nuitee
E
Econo • couple • us
10
2026-10-20 • via Nuitee
E
Erica • couple • us
8
Pros:

Great location. Clean room

2026-10-12 • via Nuitee
K
Krusemark • solo_traveller • us
8
Nice
Pros:

Good

Cons:

My remote controll to the TV in my room wasn't working properly

2026-10-11 • via Nuitee
T
Teresa • couple • us
8
2026-10-07 • via Nuitee
C
Cordray • solo_traveller • us
1
Pros:

I liked that the we're willing to give my money and deposit back and even though my circumstances were bad they let me wait outside until the person in the room and his family would leave me alone

Cons:

I didn't like that they threw me out over a bad review on booking.com I was eating my honest opinion and unfortunately I have no idea where I'm staying tonight but I know God has got me ladies if your in an abusive situation don't ever stay you are valuable and God loves you he loves everyone hopefully other people have a better experience I've been staying here since 2022 and never thought in a million years they would do me like this so I'll take my bussiness elsewhere God bless

2026-09-18 • via Nuitee
C
Cordray • solo_traveller • us
1
Poor customer service and everyone not treated the same
Cons:

They kicked me out cause I gave them a bad review they called the cops the officers were cool and said they didn't agree with them it's not illegal to give a bad review the staff think they can treat anyone anyway they like they single people out and if you have a problem they threaten to throw you out even if their in the wrong oh well the next motel I went to was good I will never be going back to this place customer service is a big deal to me and everyone is equal you should be treating everyone the same it's one of the most important things to me they need to deal with the staff

2026-09-18 • via Nuitee
S
Shayne • solo_traveller • us
4
Cheap hotel doesn’t even cover the description. It is not worth it.
Pros:

I like that I had a bed

Cons:

The room smelled like smoke. In a non smoking hotel that was disturbing. Breakfast was poor. Milk was sour, eggs undercooked, sausage over cooked (like beef jerky) and they overcharged me and it was a hassle to get my money back.

2026-09-08 • via Nuitee
D
Dustin • extended_group • us
8
Pros:

The breakfast tasted good, but I had diarrhea a sorry for later. Also, the rooms carpet made the room smell funky. Over mall, it was a good room, id stay again for sure

2026-09-01 • via Nuitee
K
Kingsley Mokube • family_with_children • us
6
2026-08-23 • via Nuitee
T
Trekel • couple • us
1
2026-08-20 • via Nuitee
T
Taylor • couple • us
6
2026-08-15 • via Nuitee
T
Taylor • couple • us
6
2026-08-15 • via Nuitee
B
Bobette • solo_traveller • us
7
2026-08-12 • via Nuitee
C
Cordray • solo_traveller • us
1
2026-08-12 • via Nuitee
A
Adrienne • family_with_children • us
5
Decent room for the price!
Pros:

The room was very spacious and clean. Well maintained, slightly dated.

Cons:

Hotel lobby was a bit run down. Breakfast was not great, very few options.

2026-08-11 • via Nuitee
G
Geoffrey • solo_traveller • us
8
2026-08-06 • via Nuitee
C
Chrissy • couple • us
1
Pros:

Room was dirty, complained to front desk clerk who contacted a housekeeper who was rude about her cleaning the room prior to our check in. I’ve cleaned rooms for 10 years and have been a room checker and supervisor, never would I let that be “ok” plus no discount and no refund offers whatsoever.

2026-08-05 • via Nuitee