Hotel Santa Chiara

Hotels
9.2 (1570 reviews)
Santa Croce 548 , Venice , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice room decor
Cons:
High breakfast price
Room cleanliness issues
Loud disturbances

Categories

Cleanliness
7.12
Very poor breakfast and cleanliness level was very low.
Service
10
The staff were fabulous and very helpful and polite.
Location
10
Great location near transport options and city sights, though a bit noisy.
Room Quality
9.12
Rooms were elegant but some noted they were old.
Amenities
9.62
Amenities like coffee machines in the room were appreciated.
Value for Money
9.12
Breakfast was quote expensive for the offered service.
Food and Beverage
8.62
Specific offerings were poor in quality and price.
Overall Experience
10
A generally pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:43

Property Description

Uniquely Venetian Design

Hotel Santa Chiara offers guest rooms decorated in a traditional Venetian design, showcasing the city's rich cultural heritage. Enjoy the unique ambiance and immerse yourself in the charm of Venice during your stay.

Convenient Amenities

Experience comfort and convenience with amenities such as air conditioning, satellite TV, and a private bathroom with complimentary toiletries. Some rooms even boast balconies with stunning views of the gardens, Grand Canal, or the bustling square, providing a truly memorable experience.

Scenic Views and Breakfast Delights

Indulge in a continental breakfast while taking in picturesque views of the Grand Canal at the bar. With a prime location next to the ferry terminal and train station, Hotel Santa Chiara is the perfect choice for travelers seeking a blend of comfort, convenience, and Venetian charm. Book your stay now to experience the magic of Venice.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 90 per day.

Location

Guest Reviews

9.2
Based on 1570 reviews
Cleanliness: 7.12
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.62
Value for Money: 9.12
Food and Beverage: 8.62
Overall Experience: 10
B
Benito family_with_children es
10
Muy recomendable.
Pros:

Ubicación perfecta en Piazzale Roma a pocos metros de la paradas del autobús al aeropuerto y de los vaporettos, habitación amplia para tres personas, muy limpia, con una preciosa vista al Gran Canal. Personal muy atento y amable especialmente en la Recepción. El desayuno Continental muy bueno y abundante y la chica que nos atendió fue encantadora en todo momento y se esforzaba por hablarnos en español, nos hizo sentir como en casa. La estancia en el Hotel Santa Chiara supero ampliamente nuestras expectativas y no dudaría en recomendar a mis conocidos este Hotel.

2026-03-12 via Nuitee
G
Gregory couple au
10
A most enjoyable stay in a high quality room with a very pleasant outlook
Pros:

A large high quality room with a very good bed. Nice views out the window of the start of the Grand canal. Courtious and helpful staff.
The hotel is very conveniently located near the Piazzale Roma ferry wharf. Importantly the room was very quiet at night.

Cons:

The breakfast was expensive and so we didn't take it. There was shortage of nearby eating locations although there were coopperativas close by where one could buy food.

2026-03-12 via Nuitee
P
Polina couple at
10
Pros:

Все было отлично! Персонал приветлив и всегда старается помочь, в номере чистота!!! Завтрак замечательный! Все отлично

2026-03-10 via Nuitee
A
Antonello family_with_children br
9
Pros:

posiçao

2026-03-06 via Nuitee
N
nicolas couple fr
8
2026-03-02 via Nuitee
E
Eric couple es
9
Pros:

la amabilidad del personal, la ubicación y lo acogedora que era la habitación

Cons:

nada

2026-03-02 via Nuitee
D
David extended_group us
9
We would definitely stay here again but would want to stay in a different room on a higher floor.
Pros:

Beautiful hotel and wonderful staff. Artwork was exceptional! We were surprised that the windows were very sound proof and we did not hear any noise at all from Piazzale Roma. We appreciated the staff arranging the water taxi for us and their kindness during a difficult time in our family. I am Venetian and know the city well. This hotel was very convenient for us for what we needed to do during this particular trip to Venice.

Cons:

The curtains in the room did not close all the way so there was light coming into the room and since the room was facing the buses and on the first floor it felt very exposed. The shower gel was empty and when it was refilled the dispenser was not working properly so we could not get any soap out. These are things that can easily be fixed and should not be a reason to not choose this hotel.

2026-03-01 via Nuitee
V
Vera couple bg
8
2026-02-28 via Nuitee
D
Donald couple au
10
Fantastic spot water taxi just out front
Pros:

Could drive and parking

Cons:

Nothing

2026-02-28 via Nuitee
R
Roberto Jr couple ae
10
2026-02-26 via Nuitee
L
Luiz Fernando extended_group br
8
2026-02-26 via Nuitee
T
Thierry couple fr
10
Pros:

Le professionnalisme des 3 messieurs à l’accueil

2026-02-24 via Nuitee
M
Mohammed Oussama couple fr
9
Pros:

Emplacement, personnels et confort

2026-02-14 via Nuitee
Y
Yissa family_with_children uy
9
Práctica Partida y llegada, agradable estadía con hermosa vista, en Venecia lo es todo.
Pros:

Excelente ubicación. Para quienes conocemos los problemas de Venecia para alojarse, este es el mejor. Práctico, el taxi llega a la puerta, no tienes que caminar por callejuelas y puentes con tus maletas. El frente del hotel da a « piazzale Roma » donde estan todos los taxis y líneas de buses que precises incluso para el oulet de Venecia y para el aeropuerto y el fondo del hotel da para el agua, zona « traguetos» a pasos puedes tomar uno que te transporta hacia cualquier parte de la ciudad. A pie 30 minutos llegas a « Piazza San Marcos » mientras te paseas por las callejuelas mas concurridas, con boutiques hermosas. La ubicación de este hotel es estratégica, la mejor en Venecia.
Nuestra habitación daba para el puente donde ingresan todas las personas a Venecia que entran a pie cargando maletas…y hacia el otro lado el agua, veíamos las barcas salir y entrar desde la cama, hermoso.
Excelente personal de recepción, me acogieron siendo que mi carta de crédito no funciono por razones de seguridad y siendo fin de semana debimos esperar al lunes a resolverlo. Esto habla muy bien del hotel, tiene flexibilidad y consiguió resolver con un deposito que ellos recibieron incluso posterior a mi partida. Gracias Santa Chiara nuestra estadía fue hermosa! Volvemos sin dudar.

Cons:

No hay restaurante para almorzar o cenar. Igualmente habiendo tantos lugares y estando en plena Venecia es muy agradable descubrir nuevos lugares así que esta ausencia no es importante. El desayuno es a la carta, no hay bufete pero es bueno, como en todo siempre se puede mejorar la calidad. El personal del desayuno muy servicial, la chica que nos atendió eficiente y encantadora, hablan varias lenguas.
Cobertores: deben revisar se precisan mejores cobertores para dormir, son muy finitos.

2026-02-13 via Nuitee
N
nancetta couple us
10
Excellent tnata
Pros:

Location, staff

Cons:

All great

2026-02-12 via Nuitee
M
Manuel solo_traveller es
8
Muy próximo al canal principal
Pros:

La habitación triple la cama individual era muy cómoda

2026-02-11 via Nuitee
K
Karla solo_traveller us
10
Pros:

Location was great, staff were friendly, we had a nice view.

Cons:

Nothing

2026-01-30 via Nuitee
A
AHMAD couple kw
10
2026-01-27 via Nuitee
C
carlo solo_traveller it
10
2026-01-26 via Nuitee
I
Ion Gherjavschi couple md
10
Pros:

We had an absolutely superb stay at this hotel. Right from the moment of arrival, we were impressed by the professionalism and friendliness of the staff. Our room was extremely clean, spacious, and tastefully decorated, providing all the comfort needed for a perfect relaxation. The attention to detail is evident in every corner of the hotel. We warmly recommend it to anyone looking for top-notch services.

2026-01-26 via Nuitee