Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful amenities
Clean and spacious rooms
Cons:
Noise from school nearby
Food service issues
Shower door inconvenience

Categories

Cleanliness
9.28
Room was extremely large and immaculately clean.
Service
9.75
Excellent service mentioned; staff was friendly and helpful.
Location
9.79
Great central location and close to necessary amenities.
Room Quality
9.74
Rooms are comfortable, well-appointed, and very spacious.
Amenities
9.77
Beautiful pool and spa, plus a stunning rooftop bar.
Value for Money
9.73
Excellent hotel offering excellence and value.
Food and Beverage
8.78
Quality food, but there were issues with food service and temperature.
Overall Experience
9.99
Overall excellent experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Luxurious Amenities

Mai House Saigon Hotel boasts a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a restaurant and bar. Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk.

Comfortable Accommodation

The air-conditioned rooms at Mai House Saigon Hotel are thoughtfully equipped with modern conveniences such as a desk, kettle, safety deposit box, and a TV. Some rooms even feature a kitchen with a fridge, ensuring a comfortable stay for all guests.

Prime Location

Conveniently situated in Ho Chi Minh City, Mai House Saigon Hotel is in close proximity to popular attractions like the War Remnants Museum, Reunification Palace, and Diamond Plaza. With the Tan Son Nhat International Airport just 6 km away, guests can easily access the hotel for a seamless travel experience.

Ready to experience luxury and comfort at Mai House Saigon Hotel? Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

9.6
Based on 2393 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.74
Amenities: 9.77
Value for Money: 9.73
Food and Beverage: 8.78
Overall Experience: 9.99
S
selenah937 Family
10
Highly Recommend Hotel!!!
Pros:

My family is from Canada, and we’ve been travelling in Vietnam for a month. Mai Hotel has been one of the best hotels we have ever been to! Out of the many resorts we’ve been to and the infamous New World Hotel, Mai Hotel is on the top of the list. They beat all the other establishments by milestones! Their breakfast buffet is impeccable, and their service is phenomenal! Everyday, Mr. Phong greets us and asks us what we would like to drink. The waiters are so attentive with our table as well, always checking up on us.

Recently, we had a bad experience with a resort, where we faced un-professional and poor service. Our mood was ruined for those first few days. However, after going to Mai Hotel, our moods were instantly lifted. They made us feel heard, valued, and respected. I feel sad to leave such an amazing place! They are honestly the best I’ve ever been to. I will stand by my claim and advocate for them. That is why I definitely recommend Mai Hotel. If you value good service, beautiful infrastructure and interior, amazing buffets, and a luxurious feel, this is the place that will deliver that five star experience! Thank you Mai Hotel and thank you Mr. Phong!!

Kind regards,
The Hoang family

2026-08-28 via Tripadvisor
E
Excursion31216348193 Couples
10
I would said every one here doing great job and very respectful! 💕😘
Pros:

Hello Mr Phuong/ Ms Y, I am very appreciate that I did book this hotel. Breakfast here very good quality and very delicious. Restaurant is very clean and organized. Also server very friendly and kind. Definitely we will be on the next trip.

2026-08-28 via Tripadvisor
Q
QuynhLien Family
10
Breakfast 🍳
Pros:

The hotel breakfast exceeded my expectation. From the flavorful meals to the cozy atmosphere, everything was perfect and the staff are very friendly. Mr. Phong deserves special mention for his friendliness and helpfulness — he truly made us feel welcome.

2026-08-28 via Tripadvisor
A
Annalise solo_traveller au
10
Would stay again! Staff are wonderful, hotel was beautiful, clean and quiet.
Pros:

Beautiful hotel, great sized rooms and staff outstanding

Cons:

Location good, short walk to markets/restaurants

2026-08-28 via Nuitee
M
M4070NVshawns Couples
10
Great breakfast buffet!
Pros:

The experience was excellent! The breakfast buffet had everything imaginable including foods for both Eastern tastes as well as European and American breakfast. Mr. Phòng made sure that our every wish was attended. The hotel was clean and the beds were very comfortable.

2026-08-27 via Tripadvisor
E
Eric Shuan You couple tw
8
五天的住宿經驗相當不錯,飯店人員親切
Pros:

浴室很大,用起來很舒服
飯店內設施很不錯

Cons:

房間窗戶View不是那麼好

2026-08-27 via Nuitee
M
Michelle couple au
10
2026-08-27 via Nuitee
U
U189ITcindyh Family
10
Don’t skip the hotel breakfast
Pros:

The buffet at the C’est La Vie is not to be missed or overlooked - while most skip the hotel breakfast, our family decided to come back twice for the food and exceptional staff.

The food variety and quality was really impressive. The second day was quite different from the first, so we were excited to eat both days. Western, Vietnamese and “international” all make an appearance a the buffet, so everyone will have something they love to eat. I particularly loved the Vietnamese rotating hot dishes and the baked veggie dishes.

The service is extremely warm and fast - we never had to call staff as they were very attentive and always came by our table, even during busy hours. We’d like to especially thank our server, Mr. Phong and the wonderful front end women who greeted us on arrival.

Atmosphere and ambience is also not to be overlooked - refined, elegant, soft lighting with calming jazz music to tie it all together to start your busy day in Saigon with some calm.

I highly recommend the breakfast buffet at Mai House Saigon.

2026-08-26 via Tripadvisor
S
sandrasC656OH Family
6
Great staff but major holes on the menu
Pros:

Mr Phong and Ms Y were extraordinarily helpful and responsive. The restaurant doesn’t serve much in the way of vegan offerings, and no hot vegan food at all — it’s a veritable vegan desert! — but Mr Phong made it possible for us to have a vegan pho, which we both enjoyed. Were it not for him, we would likely not eat at the restaurant at all.

2026-08-25 via Tripadvisor
J
jimlZ1717JG Couples
8
Mr phong, MS. Y are lovely person we had met.
Pros:

Fantastic! We love this place and very nice, very clean. Server are very friendly and wonderful service. Foods are delicious also good quality. Definitely we will be back for the next trip.

2026-08-25 via Tripadvisor
C
Cynthia couple nz
10
I highly recommend staying here, it’s superb
Pros:

It was luxurious for the price

Cons:

Nothing

2026-08-25 via Nuitee
B
Benson extended_group au
8
Pros:

friendly staff great facility

2026-08-24 via Nuitee
C
Califonian-kiwi Couples
10
Excellent
Pros:

Amazing hotel. Loved the staff. By and Van at the downstairs bar were delightful. They looked after us very well and were very funny.
The room and food were excellent. I highly recommend staying here.

2026-08-23 via Tripadvisor
J
John couple au
9
A very elegant hotel with outstanding attention to detail and warm friendly staff.
Pros:

Gorgeous design, Elegance, Ambience

Cons:

Nothing

2026-08-23 via Nuitee
N
NAINA solo_traveller ca
7
My stay was ok, but have been better or memorable as I was surprising my cousin for her birthday , my travelling time wa
Pros:

Miss Thung who works at the restaurant Mediteria was exceptionnal as well Miss Ahnn from the tea place

Cons:

Swimming pool area was small , not much to do as activities on the premises . The desk personnel was not much interested in arranging my surprise as I wanted to surprise my cousin who was staying at the same hotel , she came from UK and I came from Canada to give her a surprise on her birthday . I arrived at the hotel after 24h travelling late night around 1am and was not able to get up before 10 am for the breakfast . I managed to go to have breakfast at 10h 30 and the person told me it is close for breakfast, I had to insist to just have a coffee and a croissant, It was asking to much , I had to explain my journey to finally get a cup of coffee and a croissant , first the person just brought pastry only , I asked for a toasted bread and I received a brown bread not toasted, cold. I found the staff too concentrated on their tasks , they did not understand my needs.

2026-08-23 via Nuitee
T
Thi Thuy Phuong solo_traveller au
10
2026-08-22 via Nuitee
L
Lê Luân couple vn
9
Cons:

Giá hơi cao

2026-08-22 via Nuitee
J
Jiqing couple cn
10
Absolutely breathtaking—truly magnificent!
Pros:

The moment we stepped into the hotel, we were struck by its elegance. The staff greeted us with smiles, and the lobby manager was exceptionally warm—offering great recommendations for local food and even carrying our luggage to the room. The guestroom itself exuded a charming French romantic style. Daily housekeeping was impeccable.

Cons:

The only slight downside was that the pool was a bit small, though it still had character.

2026-08-22 via Nuitee
R
Ratna Katarina Panudiana extended_group id
9
Pros:

Beautiful room and hotel. Spacious size and comfy bed. Great service, loved the breakfast.

2026-08-22 via Nuitee
R
reannint Couples
10
Incredible!
Pros:

This hotel is incredible. Their service and hospitality is great and definitely a bang for your buck! Mr Phong and all the wait staff in the buffet are so lovely and very accommodating. They make sure you have everything you need and that unused dishes are removed promptly. The rooms are immaculate and cleaned everyday, perfect for couples or families. You have everything you need here for a beautiful stay in Vietnam.

2026-08-21 via Tripadvisor