Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful amenities
Clean and spacious rooms
Cons:
Noise from school nearby
Food service issues
Shower door inconvenience

Categories

Cleanliness
9.28
Room was extremely large and immaculately clean.
Service
9.75
Excellent service mentioned; staff was friendly and helpful.
Location
9.79
Great central location and close to necessary amenities.
Room Quality
9.74
Rooms are comfortable, well-appointed, and very spacious.
Amenities
9.77
Beautiful pool and spa, plus a stunning rooftop bar.
Value for Money
9.73
Excellent hotel offering excellence and value.
Food and Beverage
8.78
Quality food, but there were issues with food service and temperature.
Overall Experience
9.99
Overall excellent experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Luxurious Amenities

Mai House Saigon Hotel boasts a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a restaurant and bar. Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk.

Comfortable Accommodation

The air-conditioned rooms at Mai House Saigon Hotel are thoughtfully equipped with modern conveniences such as a desk, kettle, safety deposit box, and a TV. Some rooms even feature a kitchen with a fridge, ensuring a comfortable stay for all guests.

Prime Location

Conveniently situated in Ho Chi Minh City, Mai House Saigon Hotel is in close proximity to popular attractions like the War Remnants Museum, Reunification Palace, and Diamond Plaza. With the Tan Son Nhat International Airport just 6 km away, guests can easily access the hotel for a seamless travel experience.

Ready to experience luxury and comfort at Mai House Saigon Hotel? Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 6 years old and over stay for VND 1,361,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2169 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.74
Amenities: 9.77
Value for Money: 9.73
Food and Beverage: 8.78
Overall Experience: 9.99
J
John • couple • gb
10
2026-04-11 • via Nuitee
H
Helen • couple • th
9
2026-04-10 • via Nuitee
I
Ilse • family_with_children • be
10
Pros:

Fantastic hotel, roofbar, pool, breakfast

Cons:

Humidity smell in the room but it seems it's everywhere in Ho Chi Minh. In our second room they had put some nice smelling perfume in the airco to cover. A pity it was not in our room

2026-04-09 • via Nuitee
P
Per • family_with_children • dk
10
2026-04-08 • via Nuitee
J
Jo • couple • nz
10
Elegant property in every way…
Pros:

Such a beautiful hotel. Exceeded expectations and photos don’t do the place justice. A stunning lobby with the most gorgeous staircase. Our room was spacious and beautifully appointed - they have thought of everything! Rooftop bar was great to spend some time at. Staff were super helpful and friendly. Breakfast was an abundance of high quality food- probably our best one whilst in Vietnam- and we thought we had experienced some outstanding breakfasts! Very comfortable bed - everything a 10/10.

2026-04-07 • via Nuitee
N
Nina Løken • family_with_children • no
10
Flott hotell i Distrikt 3
Pros:

Nydelig hotell, med service innstilt og hyggelig personale. Veldig bra frokost, med ett svært rikt utvalg. Flott stort rom - med alt en trenger tilgjengelig.
Deilig svømmebasseng (selv om det ikke er stort) og flott utsikt fra takterrassen med godt utvalg av mat og drikke.

2026-04-07 • via Nuitee
P
Parsons • solo_traveller • au
8
2026-04-06 • via Nuitee
H
Hien • couple • au
7
Pleasant but a bit overpriced
Pros:

Location was good and staffs were attentive and patient

Cons:

The room smell mouldy

2026-04-06 • via Nuitee
H
Heng Hui • couple • sg
10
Best stay in HCMC
Pros:

Everything! Loved that we could check in early and the service was really great. Food on site was good too.

Cons:

Nothing… such good value for a 5 star hotel!

2026-04-05 • via Nuitee
R
RadekJitka • family_with_children • cz
9
Cons:

Jidlo nudné a personá se nedokázal domluvit

2026-04-05 • via Nuitee
T
Tomas • couple • cz
10
2026-04-05 • via Nuitee
D
David-Alexandre • solo_traveller • fr
9
2026-04-04 • via Nuitee
L
Laurence • couple • gb
8
High end hotel with good facilities as you would expect. Found the experience to be a bit soleless due to lack of warmth
Pros:

High end hotel with beautiful reception area and clean rooms. Loved the roof top bar.

Cons:

Reception staff not very welcoming or helpful. Disappointing compared to other lower cost hotels on our trip.

2026-04-04 • via Nuitee
J
James • couple • gb
10
2026-04-02 • via Nuitee
N
NAWAL • couple • fr
10
Super adresse. Très bien situé et service au top, nous y reviendrons avec plaisir.
Pros:

très grande variété. qualité et goût

Cons:

n/a

2026-04-02 • via Nuitee
B
Brendan • solo_traveller • ie
9
Nice hotel , but trying too hard to be a 5 star and as a result lacked a bit of atmosphere
Pros:

Relaxing hotel …. Nice room.. unreal breakfast

Cons:

Pool area lacked and bar in lobby both lacked atmosphere and vibe

2026-03-30 • via Nuitee
J
Jón Trausti • couple • is
10
2026-03-29 • via Nuitee
J
Julie • couple • gb
9
2026-03-27 • via Nuitee
M
Monica • couple • gb
10
2026-03-27 • via Nuitee
V
Vi • family_with_children • us
6
Mai saigon
Pros:

The staff were friendly most of the time and very respectful. The in-room service was fast and responsive.

Cons:

We stayed here on three separate occasions. Overall, the staff were friendly and respectful, and the in-room service was fast and responsive.
However, we were not a big fan of the room layout. The design features an open living space without a door separating the bedroom and bathroom areas. In the apartment units, you can at least use a curtain for privacy, but in the suites, everything is completely open. Personally, I prefer having a door to close off the bathroom.
The swimming pool was also quite small and not very kid-friendly. I took my 2-year-old for a short swim around noon, and while we were simply playing and enjoying the water, a staff member asked us to keep the noise down for other guests. Since it is a shared pool with a small section for kids and open to all guests, this left a bit of a negative impression. That said, when my son had a small fall, a staff member quickly checked on us and followed through, which I truly appreciated—they seem well trained in guest care.
As a family traveling with a young child, I would likely choose another 5-star hotel that is more kid-friendly and offers a more functional room layout. On a positive note, I did use the spa services, and they did a great jo

2026-03-26 • via Nuitee