Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful amenities
Clean and spacious rooms
Cons:
Noise from school nearby
Food service issues
Shower door inconvenience

Categories

Cleanliness
9.28
Room was extremely large and immaculately clean.
Service
9.75
Excellent service mentioned; staff was friendly and helpful.
Location
9.79
Great central location and close to necessary amenities.
Room Quality
9.74
Rooms are comfortable, well-appointed, and very spacious.
Amenities
9.77
Beautiful pool and spa, plus a stunning rooftop bar.
Value for Money
9.73
Excellent hotel offering excellence and value.
Food and Beverage
8.78
Quality food, but there were issues with food service and temperature.
Overall Experience
9.99
Overall excellent experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Luxurious Amenities

Mai House Saigon Hotel boasts a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a restaurant and bar. Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk.

Comfortable Accommodation

The air-conditioned rooms at Mai House Saigon Hotel are thoughtfully equipped with modern conveniences such as a desk, kettle, safety deposit box, and a TV. Some rooms even feature a kitchen with a fridge, ensuring a comfortable stay for all guests.

Prime Location

Conveniently situated in Ho Chi Minh City, Mai House Saigon Hotel is in close proximity to popular attractions like the War Remnants Museum, Reunification Palace, and Diamond Plaza. With the Tan Son Nhat International Airport just 6 km away, guests can easily access the hotel for a seamless travel experience.

Ready to experience luxury and comfort at Mai House Saigon Hotel? Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 6 years old and over stay for VND 1,361,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2334 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.74
Amenities: 9.77
Value for Money: 9.73
Food and Beverage: 8.78
Overall Experience: 9.99
S
Shin Tung solo_traveller tw
10
Pros:

服務、餐點、環境都很棒。

2026-07-04 via Nuitee
L
Liam family_with_children ie
9
Very nice hotel in a good location
Pros:

Lovely hotel with very good facilities and very helpful staff

2026-07-03 via Nuitee
A
Angelo couple au
8
2026-07-03 via Nuitee
R
Rafaela couple mx
10
2026-07-02 via Nuitee
N
Narelle couple au
9
Pros:

Beautiful rooms and common areas

Cons:

The location wasn’t ideal, but it wasn’t bad either

2026-07-02 via Nuitee
S
Sophie extended_group au
10
2026-07-01 via Nuitee
V
VANDANGE couple nc
10
Super
Pros:

Hotel à recommander

2026-06-30 via Nuitee
G
Greg Finch extended_group gb
8
2026-06-29 via Nuitee
T
tant908 Solo travel
10
Mai House: Where Comfort Meets Charm
Pros:

Mai House Hotel is the perfect place for my family and me whenever we visit Vietnam. The location is nestled in the busiest district of Ho Chi Minh City but still maintains a peaceful environment. The architecture features a unique Indochinese style, which adds to its charm and character. The rooms are beautiful and luxurious, providing a very comfortable and restful sleep. The staff are very friendly, especially Mr. Phong and Ms. Y, who take care of guests in the breakfast area, making my family and me feel at home. I will always stay at Mai House for future trips to Vietnam.

2026-06-26 via Tripadvisor
K
K890ICkates Family
10
Wonderful stay in Ho Chi Min
Pros:

This hotel was amazing. The staff were so lovely and helpful. I especially loved the breakfast - Mr Phong and Ms Y made sure everything was perfect and the service was incredible.

2026-06-26 via Tripadvisor
J
johnsH923RY Family
10
We love Mr Phong
Pros:

I will definitely be coming back here. The service is amazing and concierge happily booked a hair appointment and date night for me without hesitation. The breakfast is unbelievable and the service from Mr Phong truly made it an unforgettable experience and remembered our coffee orders and names.

2026-06-25 via Tripadvisor
9
910taylahn Family
10
Love this place!
Pros:

We love it here!! Feels like home, staff are incredible and we were so attentive. Would definitely recommend to others, and we will definitely be back! Mr Phong was so awesome with serving us and making sure we were comfortable

2026-06-25 via Tripadvisor
P
PEI HSUAN extended_group tw
10
2026-06-25 via Nuitee
B
Blake solo_traveller au
10
2026-06-24 via Nuitee
I
Ismo family_with_children fi
10
Upea hotelli, hyvä sijainti!
Pros:

Upea, kuten aina!

2026-06-23 via Nuitee
C
Christian solo_traveller de
10
2026-06-21 via Nuitee
A
alison couple gb
10
relaxing luxurious and very friendly
Pros:

The hotel was spotlessly clean we opted for the membership so we could use the lounge upstairs where complementary drinks and canopies are served between 5.30 and 7.30 , this was brillant as was very quiet then we had dinner on the open roof terrace which was fantastic with dramatic night views of HCM - Alk the staff are fantastic and very kind - we had a beautiful room - total 10 out of 10 experience ! breckfast also was great

Cons:

nothing

2026-06-19 via Nuitee
B
Brian couple au
9
Great team and a spotlessly clean and comfortable property
Pros:

The staff are lovely. Always try to assist when issues come up. Club team excellent in particular.

Cons:

No milk in fridge to use with coffee machine

2026-06-19 via Nuitee
D
Davidson solo_traveller gb
10
A beautiful hotel, with really helpful and attentive staff member.
Pros:

The breakfast was so delicious, and there were so many options. I didn't even get to try all the things. The waiters/waitress were very friendly and helpful.
The room was beautiful and had great amenities. The décor of the whole hotel was stunning, and the fragrance that ran through the building was also really nice.

It was my birthday during my stay, and so many people working there made me feel very special. The drink on the rooftop were also amazing. The gym was good, with high tech equipment and it wasn't too busy.

I really enjoyed my stay at the hotel.

Cons:

Nothing I didn't like

2026-06-18 via Nuitee
L
llobbyl Couples
10
Exemplary Service
Pros:

Thank You very much to Mai House and Mr Phong for looking after us! Our dining experience was exemplary. Everyone is so friendly, helpful and hard working.
We are both vegan and there are options for us, however it would be nice if some of the selections were more clearly labeled as vegan. Thank you for having us!

2026-06-17 via Tripadvisor