Mercure Tokyo Hibiya

Hotels
•
Mercure
8.3 (319 reviews)
Chiyoda-ku Uchisaiwaicho 1-5-2 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Value for Money
Food and Beverage

Categories

Cleanliness
8.76
Multiple reviews note cleanliness and comfort, with some minor concerns regarding room decoration.
Service
9.23
Friendly staff and prompt assistance reported in several reviews.
Location
9.27
Frequently highlighted as excellent; central location with easy access to amenities.
Room Quality
7.72
Mixed reviews on room size and decor; some concerns about beds and pillows.
Amenities
8.25
Good amenities mentioned but some gaps like lack of laundry facilities.
Value for Money
7.71
Concerns about value relative to some amenities and food options.
Food and Beverage
7.26
Breakfast was generally acceptable but with notable flaws reported.
Overall Experience
8.23
Overall a positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Convenient Location
Mercure Tokyo Hibiya is ideally situated just a 2-minute walk from Shimbashi Station and the vibrant Ginza high street. Explore the city with ease, being only minutes away from major attractions and transportation hubs.

Modern Amenities
Enjoy the comfort of modern designed rooms equipped with a flat-screen TV, free Wi-Fi, and air conditioning. Unwind with in-room massages and stay refreshed with a fridge, minibar, and complimentary green tea bags.

Dining Experience
Indulge in exquisite French dishes at La Scène restaurant and start your day right with a delicious breakfast buffet. Immerse yourself in a culinary journey without leaving the hotel.

Book your stay at Mercure Tokyo Hibiya now for a memorable experience in the heart of Tokyo!

Important information:

Guests booking on behalf of a group are kindly asked to provide the names of each guest staying in the rooms.

Please be informed that children's meals are not included in the room rates.

Please note that the hotel will mandatory inspections of electrical equipment and maintenance on the following on January 17th 2026, from 12:00 to 22:00..

The facility is closed on January 17th 2026, from 12:00 to 22:00.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 319 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
Y
Yuta • couple • jp
10
快適すぎてあっという間に時間が過ぎます
Pros:

部屋がとても綺麗で受付のスタッフさんもとても親切でした！
ありがとうございました♪

2026-06-30 • via Nuitee
R
Rosanna • family_with_children • au
8
Ottima posizione, bella struttura, stamze da rinnovare
Pros:

Posizione perfetta! Davanti a un sacco di localini e vicino alla stazione dei treni e della metro

Cons:

La nostra stanza aveva un odore molto forte di scarichi

2026-06-29 • via Nuitee
G
Gary • couple • gb
8
2026-06-27 • via Nuitee
J
Jill • couple • au
10
2026-06-24 • via Nuitee
R
Rohan • couple • au
9
A Great place to Stay - will want to come back again!
Pros:

The location
The staff
The dining room & the fact that we were provided with an early check time after a long overnight flight

Cons:

That no room service was available
A defective room safe. BIG STRESS PERIOD

2026-06-18 • via Nuitee
O
Opal-Marie • couple • au
10
2026-06-05 • via Nuitee
A
Alisa • couple • us
10
2026-06-04 • via Nuitee
A
Amanda • couple • nz
9
2026-06-04 • via Nuitee
I
Ido Avishai • solo_traveller • il
8
Pros:

Very good location, rooms ok,

Cons:

Nothing

2026-05-21 • via Nuitee
D
Dominic • couple • at
7
2026-05-15 • via Nuitee
F
Fößel • solo_traveller • de
8
Soweit okay
Pros:

Bett und Kissen total bequem

Cons:

Platz für die Koffer hat gefehlt!

2026-05-14 • via Nuitee
B
Bekir ilker • solo_traveller • tr
8
2026-05-09 • via Nuitee
K
Kseniia • family_with_children • cy
7
2026-05-05 • via Nuitee
K
Krystle • family_with_children • au
9
2026-04-28 • via Nuitee
W
Wesley • extended_group • us
7
Pros:

The staff was fantastic and the location was incredible.

Cons:

The rooms are a bit small

2026-04-25 • via Nuitee
H
Helen • couple • gb
9
Good base for our Tokyo adventure
Pros:

Great location with some walkable sites, the metro across the road and plenty of places to eat on the doorstep. Nice bar / friendly bar staff - good place for a couple of reasonably priced drinks after a long day out. Room size Ok and we’re travelling for seven weeks so have a bit of luggage 🧳

Cons:

Didn’t try breakfast as definitely over priced compare to local options.

2026-04-09 • via Nuitee
E
Elennys • family_with_children • de
9
2026-04-07 • via Nuitee
M
Marion • couple • de
8
Gute Wahl
Pros:

Die Lage war super, in der Nähe von Bahnhöfen und viele Sehenswürdigkeiten waren fussläufig. Zimmer wie erwartet klein, aber gut ausgestattet.

2026-04-04 • via Nuitee
S
stéphan • couple • fr
8
2026-03-30 • via Nuitee
S
Stephen • extended_group • gb
9
Pros:

Good location

Cons:

Lifts far too slow

2026-03-27 • via Nuitee