Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Breakfast quality
Friendly staff
Cons:
Cleanliness issues
Parking complications
Room maintenance concerns

Categories

Cleanliness
6.83
Some reviews mention cleanliness issues, such as dirty rooms and stains.
Service
8.3
Generally positive remarks about friendly staff, with some noting the reception service could improve.
Location
9.34
Multiple reviews highlight the hotel's ideal location in the center of Marseille.
Room Quality
7.29
Some guests mentioned good comfort and views, but also issues with room maintenance.
Amenities
7.82
Amenities were generally appreciated, but certain conveniences like parking were complicated.
Value for Money
7.78
Mixed feelings about value given the pricing concerns raised in some reviews.
Food and Beverage
8.33
The breakfast received high praise despite some cost concerns.
Overall Experience
8.3
Most guests had a favorable overall experience despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi, satellite TV, and a private bathroom at Mercure Marseille Centre Vieux Port.

Delicious Dining Options
Start your day with a full breakfast buffet and unwind with a drink at the hotel's bar, 1.13, offering a selection of light snacks.

Convenient Location
Situated near the Vieux-Port and the WTC convention centre, with easy access to transportation including the Saint Charles TGV Train Station and the A7 motorway. Book now for a memorable stay at Mercure Marseille Centre Vieux Port.

Important information:

Please note that the total amount of your stay is to be paid upon arrival. For guests who have prepaid, extra charges such as the car parking fee or breakfast are also to be paid upon arrival.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 1787 reviews
Cleanliness: 6.83
Service: 8.3
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
E
Enrique • family_with_children • es
9
2026-02-12 • via Nuitee
D
DavBor • extended_group • fr
8
2026-02-12 • via Nuitee
P
Paul • couple • hk
7
Pros:

smooth check in,

Cons:

the coffee shop lacks any cosy atmosphere, one doesn't want to spend any time there. Coming down from the rooms out of the lift, the first things one sees are the recycling bins!

2026-02-12 • via Nuitee
A
abdelmalek • solo_traveller • dz
1
2026-02-10 • via Nuitee
N
Nassima • family_with_children • fr
9
2026-02-09 • via Nuitee
N
naomi • solo_traveller • fr
7
2026-02-08 • via Nuitee
A
Aydano • couple • pt
5
Pros:

Localização

Cons:

Com exceção do senhor que atende no bar, os funcionários são antipáticos, maleducados e até mesmo grosseiros. Para não falar do banheiro do quarto, com canos de água e esgoto aparentes.

2026-01-31 • via Nuitee
M
Marc • couple • fr
8
Ok pratique et assessible
Pros:

Petit déjeuner très bien
Chambre vue très agréable et calme

Cons:

Strictement aucun rangement pour les vêtements

2026-01-30 • via Nuitee
G
Giovanni • couple • it
9
2026-01-29 • via Nuitee
B
Betty • family_with_children • fr
7
2026-01-26 • via Nuitee
J
Jocelyne • solo_traveller • fr
10
2026-01-25 • via Nuitee
M
Marielle • couple • fr
10
2026-01-25 • via Nuitee
E
Edwin • solo_traveller • fr
4
2026-01-21 • via Nuitee
A
Alexandre • couple • fr
8
2026-01-20 • via Nuitee
Y
yves • family_with_children • fr
9
2026-01-20 • via Nuitee
H
Houari • couple • dz
6
A la prochaine fois
Pros:

L'accueille et le calm

Cons:

Le petit déjeuner est un peu plus cher

2026-01-20 • via Nuitee
A
Ayse • family_with_children • fr
6
Beaucoup trop cher
Pros:

L’emplacement hyper centré

Cons:

La literie, la moquette qui sent mauvais ds la chambre, le prix

2026-01-20 • via Nuitee
J
Jessica • extended_group • fr
4
Pratique et bien situé mais décevant d’un Mercure.
Pros:

Proche du vieux port et centre commercial attenant.

Cons:

L’hôtel difficile à trouver par le GPS ; le quartier n’est pas top quand on arrive en soirée, à pied et qu’on est des femmes, faut le savoir !
Chambre un peu décevante pour un Mercure : propreté moyenne, salle de bain en mauvaise état et très exiguë.
Horaires du bar non respectés.

2026-01-19 • via Nuitee
F
Fatiha • family_with_children • fr
3
Pour le prix payé ce n’est pas ce que je voulais avoir..
Pros:

Literie tres confortable !!!

Cons:

Odeur des égouts dans les chambres, bien que le personnel ait pris en considération mes réclamations en me changeant de chambre, les odeurs persistaient une fois que l’effet du spray ait terminé.

2026-01-19 • via Nuitee
G
Gilles • family_with_children • fr
8
2026-01-19 • via Nuitee