Hotel Jacaranda

Hotels
Independent
7.2 (42 reviews)
Place administrative, Kenitra , Kenitra , MA

Facilities

Free breakfast
Fitness facilities
Nightclub
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Fitness facilities
Television in common areas
See all facilities

Review Highlights

Pros:
Positive reception and breakfast team
Nice pool, bar, and cabaret
Cons:
Poor cleanliness
Bad room quality and service

Categories

Cleanliness
4.76
Poor cleanliness reported with dirty bathrooms and insufficient towels.
Service
8.23
Merci à l’équipe de la réception, du petit-déjeuner et aux femmes de chambre!
Location
8.27
Standard quality for this hotel tier.
Room Quality
4.72
Poor room quality with bad beds and pillows.
Amenities
8.25
Belle piscine; positive sentiment regarding bar and cabaret.
Value for Money
8.21
Standard quality for this hotel tier.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
6.93
Mixed experience, with poor room quality but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:54

Property Description

Recreational Opportunities

Indulge in a variety of leisure activities with our on-site nightclub, outdoor pool, and fitness center, perfect for unwinding and having fun throughout your stay.

Delightful Dining Options

Satisfy your cravings with a delicious meal at our hotel restaurant, enjoy convenient room service, and end your day with a refreshing drink at the bar/lounge.

Convenient Amenities

Benefit from complimentary wireless internet, daily buffet breakfast, and services like dry cleaning, 24-hour front desk, and free self-parking during your stay.

Experience comfort and convenience at its best at Hotel Jacaranda. Book now for an unforgettable stay in Kenitra!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 42 reviews
Cleanliness: 4.76
Service: 8.23
Location: 8.27
Room Quality: 4.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 6.93
S
Sylvie
10
Pros:

J adore cet hôtel, très bien situé, spacieux, superbes décos .
Tout le personnel était aux petits soins .
Je recommande sans hésiter.

2025-10-08 via Nuitee
A
ALIASGER
2
Pros:

Room was not good at all

2025-09-07 via Nuitee
M
Mustafa family
10
Pros:

Merci à l’équipe de la réception, du petit-déjeuner et aux femmes de chambre !

2025-08-19 via Nuitee
S
Sadi
4
Pros:

I didn’t like it. Poor service and the rooms have bad beds and pillows. Bathroom was not that clean and low quality one towel. Very disappointing.

2025-07-29 via Nuitee
M
MOHAMED
8
Pros:

Belle piscine.
Bar et cabaret.

2025-07-09 via Nuitee
M
morado310 Family
2
Horrible
Pros:

I stay at this hotel almost every time I visit from USA in vacation since 2011 the thing every yrs the hotel go down last year I stayed and the room had no AC and my bed brook on me and the pool was super dirty I came in yesterday and I gave it the last chance I told them last time had bad experience they said we will make it up to you guess what the room no AC again the bathroom get flooded when you take a shower, no towels no phone in the room actually there’s a phone but no cables. The power length for the lightbulb by the bed is taped by duct tape. What is this?

2025-05-29 via Tripadvisor
S
Shamir
6
Pros:

Le petit déjeuner est très sommaire par manque de choix.
Propreté en dessous des lits sont à améliorer.

2025-05-27 via Nuitee
E
Esteban
8
Pros:

Regular

2025-01-28 via Nuitee
M
Mustafa
8
Pros:

Oteli sadece uyumak için kullandım ama genel olarak çalışanlar çok misafirperver

2025-01-03 via Nuitee
H
HURFET
8
Pros:

The room doesn't have an iron to get suites Ready for business man like myself. They lock it up at night and get it available only the day time. How can I get my suit ready for the meeting that I will have early in the morning?

I suggest they could have one available iron in the day time and get another one available for customer in the night. therefore they will get it back the next day in the morning.
I came in Morocco for an economic conference at the Mohammed 5 University of Rabat with the Morocco Minister of higher education and scientific research. So that's was uncomfortable for me to not being able to get my suit ready at night, cause I get out of the plane untill the hotel only at night and they already locked🔒 their iron...that's wasn't good for all the business Men who will come over.

Beside all that the hotel is beautiful and most of that the whole crew and workers specially those ppl that's I save a name ichrak and Nora are such a dolls and wonderful person, they're deserve a promotion or something better👍💪💪

Be blessed 🙏

B.H

2024-10-27 via Nuitee
V
Verified traveler
4
Passez votre chemin.
Pros:

Chambre spacieuse et propre.
MAIS :
* 1/ une seule serviette pour chambre double… on m’a proposé de de la ramener le lendemain matin. Il était 23h au Check-in et cela semblait compliqué. J’ai insisté on m’a dit qu’on le l’apporterait. Ils ont oublié jusqu’à ce que je redescende à l’accueil. Mais la dame de l’accueil a rapidement remédié à la situation.
2/ on monte à notre chambre au 3eme étage, pas de lumière dans le couloir…
3/ petit déjeuner pas digne d’un hôtel. Prenez le à l’extérieur. Certes nous sommes venus à 10h40 mais il n’y a rien de continental. Une catastrophe. Pour les super petits déjeuners passez votre chemin.
4/ WC peu accessible car bidet qui collé à celui-ci. Donc pipi de côté car cuvette peu accessible.(cf photo).
Dommage !
Point positif : le personnel a tous les postes qui sont très gentils et professionnels.

2024-07-26 via Nuitee
A
Ali
8
Pros:

Nice area. Great hotel. Great service.
The breakfast was very poor. Just few croissants, no harsha or msamen. The buffet is big but with a very little food.

2023-11-03 via Nuitee
F
Frank
8
Pros:

Everything was always clean.

2023-09-02 via Nuitee
K
Khalid family
4
Pros:

Nice location but not clean not quiet the Ace is not working the TV not working also

2023-08-15 via Nuitee
M
Mustafa
10
Pros:

Très bien

2023-07-19 via Nuitee
M
MUSTAFA
10
Pros:

Personnel à l'écoute

2023-07-15 via Nuitee
C
Caminant Business es
6
Not terrible, not good either
Pros:

Pros: room was clean, bed was comfortable, personnel was nice, location is centric near the city hall.
Cons: breakfast was limited essentially to pastry (no hot food, no fruit, no cereals, ...), wifi from the room was very bad, views from my room window were bad.
Key point: price was not sufficiently lower than other better-looking hotels nearby to compensate for the limitations.

2023-06-24 via Tripadvisor
F
Florent
8
petit dejeuner bof
Pros:

le petit dejeuner est plus que sommaire

2023-05-15 via Nuitee
V
Verified traveler
4
Pros:

Petit déjeuner très décevant, sans qualité et accueil

2022-07-17 via Nuitee
H
Hassan family
10
Pros:

Sehr ruhige Zimmer, freundliche hilfsbereite Personal. Schöne Aussicht auf die Statt und Schwimmbad. Verfügt über einen Bar und Nachtclub. Wifi Verbindung sehr schwach im oberen Etagen. Sehr sichere gegend

2021-11-27 via Nuitee