Regency Inn

It was dirty and smelly

Property we as terrible first room they gave me I walked in and someone had the room second room TV did not work room was nasty smelt like someone just got done smoking.

it smelled bad in hallway, in the room, no remote to tv have to move the microware to us it refrigerator didn't work glass doors look like they were going to fall at anytime bad bad smell

The mattress was Sunken in with stained linen. I had to go to the office to obtain a broom to sweep out the dead Cockroaches and dirt behind the bed and along the floor. There was an over flow of garbage outside my room with an old broken ice machine that didn't work. The room smeeled like mildew. They want a 50 dollar deposit after you have paid and reserved the room without a receipt to be given also they want you to pay15 dollars daily for your pet that can not stay in the room when you leave. Upon leaving the front desk personal weren't bery welcoming nore going. I was simply desperate didn't have an option.

I’m not a complainer but this time, yes I am. The first thing is we had to put up a $50 cash deposit which was returned at check out. The room was ok for the money. The toilet seat was broken. The hot water didn’t last long enough. The area where the water control handle is was coming off the wall. Lamp shades had stains on them. Yes, this was a basic room, but dang no ice bucket? There was no trash can so we bought one. The pillows were awful. Only one shelf in the fridge. The remote for the tv didn’t work and when my husband took it to the front desk, all the clerk said was, it’s universal it’s supposed to work. Did nothing to check out the problem. The towels were really thin and luckily I always pack some.

The room itself wasn't clean properly there was no comforter on bed on sheet and thin comforter cover that had hair all over it the tv only had audio no video microwave sparked fire when tried to use so unable to use it no housekeeping ask if need service or change it towels etc the floor was sticky never mopped no trash can in room or iron/ironing board even after asking staff in office bout replacing microwave,trash can etc was told they didn't have any extra to bring was on 2nd floor the hallway is filthy and stairs to dead roaches and trash the ice machines don't work no vending machines either day we checked in was told pool was going to be clean that day never was and people are still allowed to swim even with green water and leaves etc in it ask if I could get refund for remaining days since I paid for 2 weeks 750 plus 50 deposit was told no refunds so forced to stay or lose money worst motel ever

No hot water. No towels
Pool was unusable. Back door broken

Room was not cleaned properly. Towels were stiff and old . My husband was drying with one of the towels it tore in half.No hot water only barely warm.Door was hard to open. You had to push hard to get it open. No ice machine that worked. My family has stay there several times (at least once a year. This is the worse it has ever been. The motel needs a lot of work to be brought up to be an A-1) motel.

Just start over. This place is awful. Dirty old linens and had a "project" or "institutional" vibe. $50 deposit is for ???

Didn't have a remote for tv. Cold shower, door screwed up hard to shut.

The room was dirty, dead cockroach on the floor, no garage can in room

Dirty place no ice machines bed spread burned with cigarettes in non smoking roon

Dirty

I booked this because there weren't many availabilities in thr area. The room was dirty

The front desk staff was wonderful. It was decent for a one night stay only.

I had no hot water for 2 days. The pool was green. It wasn't a very clean place. I will not stay there or recommend.it to anyone else to stay there.

The staff was very helpful

I want my money back! We did not stay. Our room was FILTHY. I took several pictures of everything that was unacceptable and would be happy to send them to you. The actual condition of the room and property was 180 degrees from the promotional pictures. We had driven for eleven hours only to have to find another motel. We were not happy, let alone the fact that we could not get our money back.

Very cost efficient! I have stayed here multiple times on business trips. The only downside was the ice machine was broken.

BathTub was dirty, walls in the bathtub had mildew in the grout. Took forever to get luke warm water to shower.. No remote control for the TV. House keeper never bring 2nd day towel for shower. No garbage can in room.