Comfort Inn Williamsburg Gateway

Hotels
•
Comfort Inn
9.2 (330 reviews)
331 Bypass Rd, Williamsburg, Virginia, 23185 , Williamsburg , US
1-757-253-1166

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Clean and quiet environment
Friendly and helpful staff
Cons:
Some issues with loud guests
Outdoor pool water temperature

Categories

Cleanliness
9.34
Multiple reviews praised the cleanliness of the room and hotel.
Service
9.31
Staff were described as friendly and helpful in several reviews.
Location
9.35
Close proximity to Colonial Williamsburg and other attractions.
Room Quality
8.8
Overall quality was good, though some mentioned issues with bed comfort.
Amenities
8.83
Basic amenities were available; some reviews mentioned the kitchenette supplies were minimal.
Value for Money
9.29
Considered a good value for the quality and amenities provided.
Food and Beverage
9.34
Complimentary breakfast was well-received with good options.
Overall Experience
9.31
General consensus is very positive, with many indicating they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:34

Property Description

Recreational Amenities
Enjoy the 24-hour fitness center and seasonal outdoor pool for leisure activities. Complimentary wireless internet keeps you connected while unwinding in a common area with a television and vending machines.
Convenient Offerings
Start your day with a self-serve breakfast and access wired internet in the business center. Express check-out and free self-parking make your stay hassle-free.
Comfortable Accommodations
Relax in one of the 116 guestrooms with microwaves and LCD TVs. Premium bedding on your pillowtop bed ensures a restful night.

Important information:

  • The seasonal pool will be open from May to August.
  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 330 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.31
C
Christina • family_with_children
10
Pros:

Housekeeping did a great job cleaning the room and common areas. Front desk was friendly and helpful.

2025-10-12 • via Nuitee
J
John
10
Nice stay
Pros:

Room was clean staff was friendly
Bed was hard but its a hotel

2025-10-12 • via Nuitee
N
Nevin
6
Pros:

The staff, especially the ladies who prepared the morning breakfast, were absolutely wonderful!! The only issue we had was that the "summer staff", as we were told are VISA workers rom Jamaica, stay in the basement floor rooms, and unfortunately for 2 days, we had to put up with strong smells from their cooking, loud music and conversation.

2025-10-07 • via Nuitee
L
Luis
8
Pros:

Hotel was good and very clean. Staff was amazing. Breakfast was typical. Beds were hard and uncomfortable. No smart TV just basic scrolling.

2025-10-06 • via Nuitee
K
Kristina
6
Pros:

Good check in. Check out was mediocre at best. No asking about stay or if a receipt was needed. Room was clean except for some stains on the carpet. Comfortable bed and pillows. General conveniences like in room refrigerator and coffee and surprised to find in room safe. No extra tissues or toliet paper. Shower clean but drain needed routing. out as I was standing in 3 inches of water. Overall decent experience.

2025-10-06 • via Nuitee
J
Joseph • partner
10
Pros:

Everything was clean and well maintained. Breakfast remained open until 10 am. Staff friendly and helpful.

2025-10-06 • via Nuitee
M
Mary K H
8
Pros:

Very nice. A little pricey on weekends.

2025-10-05 • via Nuitee
C
Chester
10
Clean w/ Friendly Staff; Easy Wifi access.
Pros:

Great service! Friendly staff! Clean! The only complaint and I'm sure it will be taken care of, was a squeaky bathroom door which needs a drop of oil or WD-40. Great, easy accessible wifi.

2025-10-02 • via Nuitee
S
Shakia
10
Pros:

Will do again

2025-10-01 • via Nuitee
J
Joseph
10
Pros:

Excellent

2025-09-30 • via Nuitee
C
Catherine
10
Pros:

Good location nice room

2025-09-30 • via Nuitee
M
Michael • partner
10
Pros:

Close to everything. Easy check-in. Pleasant stay.

2025-09-30 • via Nuitee
A
Al
10
Pros:

Clean comfortable hotel. Staff and front desk are great at accommodating their guests.

2025-09-30 • via Nuitee
M
Maria
10
Pros:

Excellent

2025-09-29 • via Nuitee
T
Tyler T
10
Pros:

Hotel was fine. Bed was comfortable. It’s close to Colonial Williamsburg. My only issue was a loud family that checked in around 10:30 pm and proceeded to talk very loudly in the hallway for what seemed like over a half hour with other people in their group.

2025-09-28 • via Nuitee
J
jeff • family
10
Pros:

Was a pleasant stay

2025-09-28 • via Nuitee
S
Steven
10
Pros:

Great stay

2025-09-28 • via Nuitee
M
Melissa • partner
10
Pros:

Room was very clean. Complimentary breakfast was very good. Close proximity to the historic triangle. We enjoyed our stay very much!

2025-09-27 • via Nuitee
S
Shirley • friends
10
Pros:

Very clean

2025-09-26 • via Nuitee
P
Patricia • partner
10
Pros:

Very friendly staff great location

2025-09-24 • via Nuitee