Hampton Inn Knoxville-Airport

Hotels
•
Hampton Inn
8.8 (328 reviews)
148 International Avenue , Alcoa , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Comfortable beds
Good breakfast
Cons:
Dirty shower
Limited shuttle availability
Poor customer service via phone
Issues with check-in process

Categories

Cleanliness
7.88
The shower was filthy, bathroom floors and carpet needed more cleaning.
Service
9.35
Staff were friendly and helpful, although some communication issues noted.
Location
9.39
Close to the airport, convenient for travelers.
Room Quality
8.34
Rooms were comfortable with good beds, but some required more cleaning.
Amenities
8.87
Good breakfast and an incredible pool, though some amenities were lacking.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.88
Breakfast was good, but some items were dry.
Overall Experience
8.85
A generally pleasant stay with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:50

Property Description

Luxurious Accommodations
The Hampton Inn Knoxville-Airport offers elegantly furnished rooms with premium amenities, including feather pillows and in-room entertainment options.

Relaxation and Recreation
Guests can unwind by the outdoor pool or stay active at the well-equipped fitness center during their stay.

Convenient Location and Services
Benefit from complimentary shuttle service to the airport and nearby attractions, along with free Wi-Fi throughout the hotel.

Experience comfort and convenience at the Hampton Inn Knoxville-Airport. Book now to secure your stay at this exceptional hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the transfer service is limited to a 5 mi radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 328 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
B
Bobbie • family_with_children • us
10
2026-06-20 • via Nuitee
M
Monisola • couple • us
8
Pros:

The late night staff were excellent and very hospitable. They are the reason I decided to write a review!

Cons:

Stains on the shower floor - not appealing

2026-06-14 • via Nuitee
6
631pennec • Solo travel • Houma, Louisiana
2
Do Not Stay Here !!!
Pros:

OMG
do not stay here
The shower is covered with pink mold.
The TV will not work.
Tried to call the front desk and there is no dial tone on the phone - PHONE IS BROKEN.
JESUS CHRIST !!!
I cracked my A/C back to 65 degrees at 5pm - it is now 10:48 pm and my room is still 72 degrees !
GOD HELP ME AND ANYONE ELSE THAT CHOOSES THIS HOTEL

2026-06-13 • via Tripadvisor
V
Virginia2002 • Family
6
Close to the Airport
Pros:

This Hampton is just a mile from the airport and was fine for one night. When we arrived, we waited and finally had to shout hello so someone would come to the front desk to check us in. The room was cold due to the thermostat being set at 66 degrees. So we raised the temperature but it should be set higher for comfort and to save energy. The room was a bit different than other Hamptons we've stayed at. It had a new closet design. The breakfast was a good standard buffet.

2026-06-07 • via Tripadvisor
D
Douglas • solo_traveller • us
9
2026-06-05 • via Nuitee
M
Melody • couple • us
9
2026-06-03 • via Nuitee
L
Linda • family_with_children • us
10
2026-06-01 • via Nuitee
K
Kraft • couple • us
10
2026-06-01 • via Nuitee
A
Alex • solo_traveller • us
10
2026-05-29 • via Nuitee
R
Rosi • solo_traveller • us
7
The front desk clerk was a little taken aback by me showing up at 4:50 am but he handled it well. My flights were delaye
Pros:

Close to the airport. I was exhausted

Cons:

Both the body wash and shampoo bottles in the shower were empty. The toilet paper roll holder was broken and the toilet paper was lying in the floor. The sheets were rough and low quality.

2026-05-28 • via Nuitee
D
Duquemin • solo_traveller • us
8
2026-05-28 • via Nuitee
K
Kayla • extended_group • us
7
Pros:

Location was good. Staff was nice. Room was fair.

Cons:

The smell in the room was awful. Musty and smelled like pee.

2026-05-25 • via Nuitee
A
Annette • family_with_children • us
8
Will return
Pros:

Great room

Cons:

Cost and charged my card twice

2026-05-18 • via Nuitee
M
Marla • solo_traveller • us
8
Pros:

Staff were nice

Cons:

There was a slightly moldy smell once you get to the floors with rooms.

2026-04-28 • via Nuitee
J
Julie • couple • us
10
2026-04-12 • via Nuitee
Y
Yeazel • solo_traveller • us
7
Fix the issues indicated and it would be great. Breakfast was very fresh!
Pros:

Location to the airport. Bed was comfortable.

Cons:

They allow smoking at the front entrance. It should be 50 feet away so it doesn’t smell so bad to enter. Bathroom vent was filthy and hooks falling off the wall room 407.

2026-03-31 • via Nuitee
G
Gert • solo_traveller • nl
8
2026-03-29 • via Nuitee
S
Steven • couple • us
9
Early flight required a hotel stay
Pros:

Clean - quiet room very close to the airport

Cons:

weather was very cold

2026-03-22 • via Nuitee
I
Iva • family_with_children • us
2
Horrible customer service didn’t care about the safety of customer
Pros:

Great location

Cons:

Our dead bolt lock did not work. Of course this caused me not to be able to rest. I reached out to the front desk and all I got was “I’ll make a note”
Unacceptable. You should want your guest to feel safe. Place them in another room or whatever you have to do to fix the issue

2026-03-19 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-03-19 • via Nuitee