Grand Hyatt Erawan Bangkok

The hotel was a nice as the pictures show, the staff was amazing and helpful. The location is convenient, and the number and quality of restaurants was amazing. Our included breakfast offered more than we could have imagined.

We stayed for 4 days and wished we had stayed longer. We have stayed in other 5-star hotels in Bangkok, but we can truly say this topped them. The location is fantastic.

Right from check-in, the staff were so professional. Our room was spacious and well equipped.

The pool was lovely and the staff were so attentive, ensuring we had a steady flow of water.

Breakfast was amazing. It was so lovely to see the different chefs come out to personally meet guests. In fact, on one morning, the chefs surprised us and told us to sit while they brought out various breakfast dishes from around the world. It was amazing. Seeing the genuine delight and passion with each course served by the chefs was so touching, and we felt honored that they wanted us to taste their food.

The Club Lounge was amazing and the staff were so attentive. Gai, Mild, and Captain gave us fantastic service. Nothing was too much for them.

We will definitely be returning to this hotel soon.

Location, cleanliness, staff, food

The hotel is in a great location right next to the malls at Siam. The hotel staff at the reception, club lounge and the dining room are fabulous.
The rooms are ok, dated but comfortable. Channels on the TV were limited and not a great variety.
The bathroom we had in the room had a see through panel between the toilet and the shower. that means only one person can use the bathroom at a time. Not a good option if you are staying with friends or family.

Le hall d’entrée … majestueux

Сколько путешествовал, всегда как-то даже не думал и не планировал в Гранд Хайят останавливаться. Но тут так получилось и это - выше всяких похвал - от персонала, до номера и доп услуг - все было на высоте. Спасибо Вам большое, до этого в течение этого отпуска останавливался в Sheraton Danang and Sheraton Pranburi Village - это просто 3 звезды по сравнению с Хайят/ Теперь только Хайят

A beautiful and stunning hotel! The service and food was excellent. A special mention to Rungnapa, Gai, Mel and Prima for being so attentive and welcoming. We look forward to returning to your wonderful hotel!

Over the years, my hotel of choice is the Grand Hyatt Erawan and for good reasons.
Great location, happy and helpful staff with a genuine interest in their clients. Approachable management when you need help, for example on my early arrival.
The breakfast in the Dining Room was great. Nice ambiance and staff in the lounge. Competitive rates and great value.

Great Birthday party for my wife at Gaston, service and food sharing was of perfect quality. Overnight stay in a renovated room and Eastern Brunch at the Dining Room with a great service staff.

Хороший отель в центре, не далеко отличный торговый центр. Удобно добираться до аэропорта.

I had a wonderful stay at Grand Hyatt Erawan Bangkok. One of the highlights of my experience was the hotel’s excellent location. It is within a very convenient walking distance to CentralWorld, with easy access via the skywalk and helpful shortcuts, making it incredibly easy to get around.

The room was very comfortable, especially the bed, which was spacious and cozy—perfect for a truly restful stay.

I also had the pleasure of dining at Salvia, the Italian restaurant. The food was delicious, and the staff provided excellent, attentive service with a genuine service-minded attitude.

Overall, it was a very pleasant and relaxing stay. I would definitely recommend this hotel and look forward to returning again.

Courteous, helpful and accommodating staff. Amenities in the room were very much up to the mark, and the level of maintenance and cleanliness was excellent. Very well-equipped gym and a central location are definite strengths of the establishment.

Overall - a very good experience and I have no hesitation in saying that I would definitely opt for the Grand Hyatt Erawan on my next trip to Bangkok.

The only area of improvement is the check-in time (1500H). For international travelers arriving on early morning flights, this can mean a long wait for room assignment. However, kudos to the check-in staff that they somehow managed to give us (self + 3 other colleagues) our rooms by 1030H. Deeply appreciate the gesture / accommodation!

Excellent value with great location. This is the 2nd time I have stayed there (although 8 years between visits, have been staying at St. Regis recently), and was impressed with overall condition (hotel is a bit more dated than St. Regis, but still in good condition), but the staff really made the experience exceed expectations. From the front office check in (wonderful and pleasant front office) to Housekeeping to Gym staff, everyone at the hotel has a smile and looking to be helpful. Gym was perfect for early morning workout, better than average for hotel standards. I did not have the breakfast, but did have some in-room dining (Thai specialties) that were very tasty. They have some new restaurants down on LL level plus a Bakery (excellent coffee & croissants). As mentioned, location is prime, very convenient to get your day going in Bangkok. Good mix of both business (which was me) and families. Right next to Earwan Shrine and BTS is a 5 minute walk.

The receptionist was very friendly and helpful, and the front office staff were also very supportive. The room cleanliness was extremely detailed and neat. Thank you to Mrs. Suh for organizing my very messy cosmetics in the room so carefully—I really loved it.
All the restaurant staff were friendly and helpful, and there was a wide variety of food options, although not as many choices for the main course.

My experience at the hotel was wonderful. The staff are very attentive and friendly. Fortunato and Noi were always a welcome support at breakfast and Gai in the Club lounge is first class service every day. The services were also lovely - well adorned gym with helpful, knowledgeable staff always ready to assist and a gorgeous spa experience. Excellent service and attention to detail made our stay truly memorable.

As a Globalist after a slow start where the staff many trainees made the first 2 days forgettable one appreciated the effort put in by Turbo ( Kristsananan ) & Orawee( Foam) & Chef Fortunato to make the special arrangements for my birthday in our suite as I turned 65 today. Mangers like this are an asset to any hotel and make the difference in what is a very competitive market. Our Lounge & Coffee Shop experiences were forgettable so it was nice to see that if needed this hotel does deliver