Grand Hyatt Erawan Bangkok

Hotels
Grand Hyatt
9.2 (2504 reviews)
494 Rajdamri Road, Lumpini , Pratumwan , Bangkok , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great Location
Excellent Service
Delicious Food
Clean Rooms
Cons:
Issues with Reservation System

Categories

Cleanliness
8.78
Standard quality for this hotel tier.
Service
9.25
Mixed feedback; positive mention of service but issues with reservation.
Location
9.79
Very good location which is in the heart of the city.
Room Quality
9.24
Rooms are nice and clean.
Amenities
9.27
Facilities are complete, with offerings like spa and various food options.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
9.28
Delicious food offered at the hotel.
Overall Experience
9.25
Overall positive experience despite reservation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:19

Property Description

Luxurious 5-Star Stay in Bangkok

Exquisite Rooms with City Views and Premium Amenities
Indulge in the contemporary luxury of Grand Hyatt Erawan Bangkok's rooms, blending modern design with traditional Thai touches. Enjoy the comfort of Hyatt Grand Bed™, rain shower, and high-tech amenities for a truly relaxing stay.

Gastronomic Delights and Culinary Experiences
With 9 unique dining venues, the hotel promises a culinary journey like no other. From authentic local dishes to global flavors, guests can savor a wide range of exquisite dishes amidst unparalleled service.

Relaxation and Wellness Oasis
Unwind at the i.sawan Residential Spa & Club or stay active at the 24-hour fitness center and outdoor swimming pool. Elevate your stay by booking a Club room for exclusive benefits like daily breakfast and evening cocktails at the Grand Club Lounge.

Book now to experience the epitome of luxury and convenience in the heart of Bangkok at Grand Hyatt Erawan Bangkok!

Important information:

• Refurbishment work is taking place daily between 9:00 AM and 6:00 PM from May 2026 to middle of 2027. The guestrooms, suites, and villas will be under enhancement programme with all work areas fully isolated to minimise any impact on the guest experience.

• All hotel facilities, including restaurants, swimming pool, fitness centre, and spa, will remain fully operational.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2504 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.25
S
shetty extended_group hk
10
Awesome
Pros:

The staff were incredibly accommodating and welcoming. I loved the breakfast—as a vegetarian, I had no trouble finding options, and everything available was delicious. I also tried the 2-hour full-body massage, which was an excellent, deeply relaxing treatment. Staying over the weekend was a highlight, and I thoroughly enjoyed the live music. All in all, I had a wonderful stay and a highly pleasant experience!

2026-05-30 via Nuitee
A
Abdulhadi solo_traveller ae
10
Great highly recommend
Pros:

Friendly staff great location very clean

Cons:

The shower hot water kept turning off which wasn’t good

2026-05-30 via Nuitee
G
Grace Shan shan couple my
10
Excellent .
Pros:

The breakfast was absolutely fantastic! I would love to see more local dishes added to the menu, such as Tom Yum soup and Som Tam, as these authentic flavors would be a wonderful treat for tourists looking to explore the local cuisine.
Overall, the experience was marvellous. A special mention goes to the waitstress — they were polite, friendly, and always ready to help, which truly made the stay even more enjoyable.
Highly recommended! 🌟

2026-05-30 via Nuitee
Y
Yousef extended_group qa
9
It was an extraordinary
Pros:

Location & Staff

Cons:

None

2026-05-28 via Nuitee
A
ahmed couple om
10
2026-05-28 via Nuitee
Z
Zafar couple ae
5
Disappointing service.
Pros:

Location. Heart of central Bangkok.

Cons:

You expect outstanding service at Hyatt properties. This unfortunately didn’t happen here. We had booked our room with breakfast. On the day we were checking out we needed to have breakfast before the buffet start time. We had specified this at the time of checking in and were told that we could order from the 24 hour room service menu instead. On the day however we were informed that we would be provided with breakfast boxed instead that with have bread croissants etc. What arrived was far from Grand Hyatt quality. Two soggy waffles without any topping a green salad and 4 pieces of fruit that had been sitting around packaged in a disposable plastic box delivered in a brown paper bag. No cutlery. No napkins. Nothing. On calling room service they sent plastic cutlery in plastic sacks. I expected better service at Grand Hyatt.

2026-05-26 via Nuitee
M
Meir solo_traveller il
10
Pros:

מלון מצויין ,ארמון ,ספא ,חדר כושר, בריכה ברמה הכי גבוהה. ארוחת בוקר מעולה מגוונת וטעימה , השף דויד מככב שם.
מיקום מעולה עם יציאה לסקאייווק ולרכבת. מסעדות במלון ברמה גבוהה ,נסינו את הצרפתית .

2026-05-26 via Nuitee
X
xavier couple ae
9
Séjour très agréable dans un établissement de qualité
Pros:

L’emplacement, les accès au Sky train , au lumpini Park, Siam commercial etc…

Le personnel est vraiment très agréable.

Le petit déjeuner servi dans un cadre très agréable possède une variété de produits de qualité.

L’accès à la piscine du 5 eme est un moment de détente après une grosse journée de marche dans les rues de Bangkok.

Les chambres sont grandes , propres et possèdent un mini bars complet ,une théière et cafetière expresso.

2026-05-25 via Nuitee
I
Ibrahim solo_traveller pk
9
2026-05-25 via Nuitee
G
Gulshan couple in
8
Good staff Very helpful. Good food
Pros:

Good

Cons:

Everything good

2026-05-25 via Nuitee
J
jassim solo_traveller ae
10
Pros:

Location, clean, very friendly staff.

2026-05-24 via Nuitee
T
Tal solo_traveller il
9
2026-05-24 via Nuitee
A
Ahmed couple ae
10
2026-05-22 via Nuitee
P
Pierre couple fr
9
Excellent
Pros:

Le hall majestueux
Le petit déjeuner délicieux
La piscine très grande avec des transats très espacés

Cons:

Le bruit du métro à la piscine

2026-05-20 via Nuitee
B
Benoît solo_traveller ch
9
2026-05-18 via Nuitee
D
David solo_traveller gb
10
2026-05-18 via Nuitee
B
Bin_Eissa family_with_children ae
8
Pros:

Location and Staff

Cons:

Needs to renew, the hotel oversight used

2026-05-18 via Nuitee
S
Salmin Ahmad couple ae
10
2026-05-17 via Nuitee
W
WALKEY couple gb
7
Quality hotel - staff well trained and professional and friendly - gym/spa/pool all good.
Pros:

great location with many choices of restaurants close by as well as access to Cenrtal and BTS

Cons:

The rooms are a little tired and could use renovation/make over

2026-05-17 via Nuitee
O
Oliver solo_traveller ch
8
2026-05-14 via Nuitee