Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Comfortable beds
Cons:
Aging facilities
Understaffed reception
Issues with air conditioning

Categories

Cleanliness
7.51
Reviews indicated that while the rooms were generally kept well-maintained and clean, issues with air conditioning affected overall cleanliness perception.
Service
8.98
Positive mentions of staff being friendly, helpful, and accommodating, although some had difficulty with responsiveness.
Location
9.02
Multiple reviews highlighted the excellent location near key attractions and convenience.
Room Quality
7.97
Rooms were spacious and comfortable, but some noted that they showed signs of aging and needed maintenance.
Amenities
8
General satisfaction with the amenities, but some amenities like the pool were not available as expected.
Value for Money
7.96
Overall perception of value was positive, especially considering the comfort level, though some felt upgrades were needed.
Food and Beverage
8.51
Many reviews appreciated the breakfast provided, indicating good value and quality.
Overall Experience
8.48
General consensus was positive with many expressing intent to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:43

Property Description

Luxurious Accommodation with Stunning Views

Spacious Rooms with Premium Amenities
Experience the comfort of the largest guest rooms in Cairns, boasting over 40 square metres of space and private balconies with picturesque views of the harbour or hinterland. The beautifully appointed rooms feature premium décor and amenities, ensuring a relaxing stay.

Relaxation and Dining Options
Unwind by the outdoor swimming pool surrounded by tropical gardens or pamper yourself at the deluxe Vie Spa with a range of rejuvenating treatments. Indulge in delicious meals at Coco's Kitchen + Bar, offering buffet breakfast and à la carte dinner made from the region's finest produce. The Lobby Bar is perfect for exotic cocktails and light snacks.

Book your stay at Pullman Cairns International for a luxurious and unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please, note that all guests will be required to present photographic I.D. of the booker along with a valid credit card in the name of the booking. A preauthourisation of $50.00 per day will be held that will be returned upon departure and settlement of account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

8.3
Based on 1740 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
J
Jenn • solo_traveller • au
10
2026-08-29 • via Nuitee
V
vus • family_with_children • au
7
It served the purpose for the one night stay
Pros:

The service from the front desk check in was really good helpful and welcoming I think her name was Laura Barman was good.

Cons:

Place needs a revamp very very run down, one of the two pools to be heated would be nice and seats and table on the balcony so it could be used

2026-08-28 • via Nuitee
M
Mark • couple • au
8
Good choice for accommodation in Central Cairns
Pros:

Spacious room with sea view in good location near marina

Cons:

Would have liked second spa to be available. No clean glasses available for drinking water in the foyer

2026-08-27 • via Nuitee
K
Kylie • family_with_children • au
3
Wouldn’t stay again for the price.
Pros:

Location.

Cons:

Smelt and was mouldy

2026-08-27 • via Nuitee
C
celestine • solo_traveller • au
10
2026-08-26 • via Nuitee
R
Russell • solo_traveller • au
4
2026-08-25 • via Nuitee
R
Richard • solo_traveller • au
10
Pros:

Everything

Cons:

Nil

2026-08-25 • via Nuitee
J
Janet • family_with_children • au
9
2026-08-24 • via Nuitee
D
Darlene • couple • au
1
Poor
Pros:

Location

Cons:

Mouldy rooms. Duty manager didn’t show much concern. Took photos of the room to reception and at the price per night I would have expected a clean room free of black mould

2026-08-24 • via Nuitee
D
David • solo_traveller • au
8
2026-08-24 • via Nuitee
R
Robyn • couple • nz
10
2026-08-24 • via Nuitee
H
Hongtao • couple • us
9
Pros:

Location, gym, spa,breakfast.

Cons:

Water temperature is unstable.

2026-08-23 • via Nuitee
K
Kim • solo_traveller • au
10
2026-08-23 • via Nuitee
S
SAID • solo_traveller • ma
8
Pros:

L'emplacement

Cons:

Une chambre avec deux lits non standard en longueur (petits)
La réception non réactive a notre rmarque

2026-08-23 • via Nuitee
T
Tim • couple • au
9
2026-08-23 • via Nuitee
G
Greg • couple • au
8
Cons:

The basin in the bathroom had a large crack

2026-08-22 • via Nuitee
J
Jane • solo_traveller • au
9
Pros:

Beautiful location, hotel and great facilities.

2026-08-18 • via Nuitee
M
michaelhK2943VF • Couples
10
How to relive excellent customer service.
Pros:

If you're looking for a very pleasant Hotel experience in Cairns , look no further. If you have been missing a high standard of customer service, look no further. If you appreciate staff making suggestions to enhance your stay, look no further. The check-in staff and check out staff were excellent.
This Hotel , probably styled in the 80's boasts wide internal corridors and a colonial decor that "screams" you are in North Queensland. We had a Harbour View room. Very spacious for 2 people. The Hotel is adjacent to the Cruise Ship Terminal and 2klms. from Cairns Central railway Station. There are numerous retail outlets within walking distance. It wasn't a hassle for the taxi driver to drive us to the Railway Station at 6a.m. without charging a "fixed fee". There was a small housekeeping issue which I reported at check out. The apology offered was extremely genuine.

2026-08-17 • via Tripadvisor
M
Matt • family_with_children • au
10
2026-08-16 • via Nuitee
B
Brett • solo_traveller • au
9
Pros:

Great location. Large room. Comfortable bed.

2026-08-16 • via Nuitee