Mercure Paris Gare De Lyon Opera Bastille

Hotels
•
Mercure
8.4 (1364 reviews)
3 Rue Parrot , Paris , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room sizes
Heating problems

Categories

Cleanliness
7.78
Several comments noted issues with cleanliness, specifically dirty sheets and less than optimal carpet cleaning.
Service
8.95
Most reviews appreciate the helpfulness and professionalism of the staff.
Location
9.29
Many reviewers praised the convenient location close to Gare de Lyon.
Room Quality
7.24
Several reviews mentioned small room sizes and issues with heating.
Amenities
8.27
Amenities were generally deemed acceptable, although air conditioning issues were mentioned.
Value for Money
8.23
Expectations were met regarding price but some felt the value was lacking due to room size.
Food and Beverage
8.78
Breakfast received positive comments for variety, although some found it ordinary.
Overall Experience
8.65
Reviews convey a generally positive experience with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:00

Property Description

Modern and Spacious Rooms
Choose from a variety of guestrooms equipped with all the necessary amenities for a comfortable stay, including air-conditioning and satellite TV.

Relaxing Lounges and Free Wi-Fi
Unwind in one of the hotel's spacious lounges with a drink in hand while staying connected with unlimited free Wi-Fi access throughout the property.

Convenient Location and Services
Located in the vibrant Bastille area, our hotel offers easy access to popular attractions and Metro links. Take advantage of our 24-hour multilingual staff, luggage storage, and tour booking services.

Book your stay at Mercure Paris Gare De Lyon Opera Bastille now for a memorable experience in the heart of Paris!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1364 reviews
Cleanliness: 7.78
Service: 8.95
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.65
A
abdellatif • extended_group • ma
8
Pros:

Hôtel très sympathique. Bien situé .
Belle chambre . Bonne literie. Très propre. Je recommande.

Cons:

RAS

2026-04-10 • via Nuitee
D
Dominique • extended_group • ch
7
2026-04-09 • via Nuitee
F
francois • couple • fr
9
2026-04-09 • via Nuitee
G
Giuseppe • family_with_children • it
8
Ha soddisfatto le mie aspettative
Pros:

Posizione ottima per gli spostamenti. Struttura bella pulita ma le camere sono da rimodernare. Pulito e staff gentilissimo

Cons:

Ascensore troppo piccolo.

2026-04-09 • via Nuitee
C
Calvin • solo_traveller • de
9
2026-04-09 • via Nuitee
K
Karlo • couple • at
10
We will comeback for sure.
Pros:

Great staff. Super friendly and helpful. Beautiful welcoming.

Cons:

Everything great.

2026-04-04 • via Nuitee
B
Braz Henrique • family_with_children • br
7
2026-03-27 • via Nuitee
T
Tiphanie • family_with_children • fr
6
Pros:

La situation géographique est idéale, le personnel souriant

Cons:

La chambre n'était pas propre notamment la salle de bain

2026-03-19 • via Nuitee
C
Christophe • couple • fr
7
2026-03-16 • via Nuitee
B
Bruno • family_with_children • ch
8
2026-03-15 • via Nuitee
M
Marie-France • solo_traveller • ch
7
séjour agréable malgré la météo capricieuse.
Pros:

proximité des lieux touristiques pour s'y rendre à pieds ou prendre le métro. chambre côté cour calme.

Cons:

j'aurais apprécié un peu plus de variétés durant les 4 jours au petit déjeuner.

2026-03-15 • via Nuitee
L
Lucile • family_with_children • ch
1
2026-03-13 • via Nuitee
L
Lucile • family_with_children • ch
1
2026-03-13 • via Nuitee
G
Gaelle • family_with_children • fr
8
Pros:

La déco, le spa, les massages, la propreté, la sympathie des équipes

Cons:

Chambre double: lit un peu court pour les grands (190 cm en longueur je pense)

2026-03-13 • via Nuitee
C
Charline Claire Nathalie • extended_group • ch
9
2026-03-11 • via Nuitee
P
Petit Fait Tout • family_with_children • fr
7
2026-03-05 • via Nuitee
C
Christophe • family_with_children • fr
8
2026-03-04 • via Nuitee
L
LINTU • solo_traveller • ae
2
Pros:

very poor facility

Cons:

entire stay

2026-03-02 • via Nuitee
F
fabienne • solo_traveller • fr
8
Pros:

Son emplacement

Cons:

Son insonorisation

2026-03-01 • via Nuitee
C
Catherine • solo_traveller • lu
8
2026-02-25 • via Nuitee