Holiday Inn & Suites Columbia NE - Ft Jackson Area by IHG

Hotels
•
IHG
8.1 (156 reviews)
7525 Two Notch Road, Columbia, South Carolina, 29223-6219 , Columbia , US
1-803-736-6666

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Facilities

Elevator
Fitness facilities
Conference space
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (bar, concierge, front desk)
Consistently clean rooms for many guests
Convenient location (near Fort Jackson, highway access, restaurants)
Comfortable beds
On-site bar and pool
Helpful concierge/quick check-in
Cons:
Limited parking
Occasional housekeeping failures (not vacuumed, items left in room)
No complimentary breakfast for some guests
Single washer/dryer (limited laundry capacity)
AC issues (unit shutting off) and occasional lumpy beds
Area safety concerns / occasional noise (events)

Categories

Cleanliness
8.2
Many guests explicitly praised cleanliness (e.g., 'very clean', 'cleanest room we have ever stayed in'), though a few reports noted missed housekeeping (not vacuumed, clothes left in cabinets, dusty microwave), yielding a slightly above-average score.
Service
8.6
Staff repeatedly described as friendly, helpful and professional (bar staff, concierge, front desk). A minority of reviews noted indifferent employees, but overall service sentiment is strongly positive.
Location
8.3
Frequently cited as convenient (close to Fort Jackson, easy highway access, restaurants within walking distance). Some guests raised safety concerns about the area, keeping the score slightly above average.
Room Quality
8.1
Comfortable beds and generally good rooms (one called the bed 'amazing'), but isolated negatives include lumpy beds for one guest, AC that shut off automatically, and some dated/dusty fixtures.
Amenities
7.5
Property offers a bar, pool and laundry, but amenities are limited in capacity (one washer/dryer), parking is tight, and there is no complimentary breakfast for some guests—resulting in a below-target score.
Value for Money
7.6
Mixed signals: many found the hotel convenient and worth the stay, but recurring complaints about no included breakfast, limited parking and occasional service lapses pull value down slightly.
Food and Beverage
8
On-site bar and friendly bar staff were mentioned positively; however lack of complimentary breakfast and limited F&B comments keep this near the overall target.
Overall Experience
8.5
Majority of reviews report an enjoyable stay ('excellent', 'would stay again'), with several highlights (clean rooms, helpful staff, good location) offset by a few notably poor experiences—resulting in a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Recreational Opportunities and Amenities:
Enjoy a fitness center, seasonal outdoor pool, and complimentary wireless internet. Unwind by the lobby fireplace or grill at the barbecue area.

Deluxe Accommodations:
Relax in air-conditioned rooms with flat-screen TVs, designer toiletries, and premium bedding. Stay connected with free Wi-Fi and enjoy cable programming.

Business and Event Facilities:
Make use of the business center, conference space, and meeting room. Services like dry cleaning and a 24-hour front desk ensure a seamless stay.

When you stay at Holiday Inn Columbia Northeast, an IHG Hotel in Columbia, you're in for an exceptional experience. Book now to discover comfort and convenience in the heart of the business district.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 156 reviews
Cleanliness: 8.2
Service: 8.6
Location: 8.3
Room Quality: 8.1
Amenities: 7.5
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8.5
L
Lisa • family
10
Pros:

The staff in the bar area were great! They were fun and friendly.

2025-10-12 • via Nuitee
B
Brandace • family
10
Pros:

Excellent hotel

2025-10-12 • via Nuitee
J
Janine • family
8
Pros:

Check in was fast easy hotel concierge at check in was nice. She was helpful and pleasant

2025-10-12 • via Nuitee
V
Virginia
8
Pros:

This is a good property but is a bit noisy with all the soccer players here this weekend.

2025-10-06 • via Nuitee
C
Christian
10
Pros:

Excellent place to stay.

2025-10-05 • via Nuitee
T
Terrell
10
Pros:

The stay was nice. But not enough parking. We had to make a parking spot.

2025-10-05 • via Nuitee
C
Comaleeta • family
10
Pros:

I had no issues with anything during my stay.

2025-10-04 • via Nuitee
L
Lyman
10
Pros:

Very clean room, Very friendly and helpful staff. Definitely would stay here again.

2025-10-02 • via Nuitee
B
Belen • friends
10
Pros:

X

2025-09-23 • via Nuitee
E
Erika • family
8
Pros:

quiet .clean.
not old fixtures

2025-09-21 • via Nuitee
E
Erin • family
10
Pros:

Great stay

2025-09-21 • via Nuitee
D
Donald • partner
10
Pros:

Like the facilities

2025-09-18 • via Nuitee
J
Janet
6
Not A Happy Customer
Pros:

Well when we got there the floor clearly hadn't been vacuumed because stuff was on the floor. Then we went to put our stuff up and clothes were still in the cabinet. Also none of the trash bags were put in the trash cans. The next day we asked for a trash bag and towels. We were told we couldn't have a trash bag and if we wanted to throw our trash away we had to take it to the dumpster. The beds were soooo lumpy. A few of the staff were very nice and a few you could definitely tell did not want to be there. Would I ever stay there again...no way.

2025-09-12 • via Nuitee
A
Alain • family
10
Pros:

Very Good

2025-09-06 • via Nuitee
Y
Yomayra
8
Pros:

Muy conveniente si estás buscando para poder asistir a la graduación del Army

2025-09-05 • via Nuitee
J
Jesus
8
Pros:

quiet

2025-09-02 • via Nuitee
S
Susan
8
Pros:

I liked that they are a green hotel the draw back was the ac would automatically shut off on it own and I would have to turn the temp down to get it to kick back on .

2025-08-29 • via Nuitee
L
Leslie • family
10
Pros:

Nice place to safe!!! Staff was excellent!!!+

2025-08-27 • via Nuitee
C
Cheryl • family
8
Pros:

Hotel was ok, parking rather limited.

2025-08-24 • via Nuitee
S
Samantha • family_with_children
6
Pros:

The staff were very helpful and kind. The area was just not the safest.

2025-08-24 • via Nuitee