Holiday Inn & Suites Columbia NE - Ft Jackson Area by IHG

Hotels
IHG
8 (156 reviews)
7525 Two Notch Road, Columbia, South Carolina, 29223-6219 , Columbia , US

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Outdoor pool - seasonal
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
No complimentary breakfast

Categories

Cleanliness
7.08
Several reviews mentioned issues with cleanliness, including unvacuumed floors and leftover items in cabinets.
Service
8.55
Most guests reported positive experiences with staff, though some noted inconsistencies in service quality.
Location
8.59
Multiple reviews highlighted the convenience of the location, especially for access to Fort Jackson and restaurants nearby.
Room Quality
8.04
Rooms were generally described as clean and comfortable, though some guests had issues with bed quality.
Amenities
8.07
Facilities such as the pool were appreciated, but the lack of complimentary breakfast was noted.
Value for Money
8.03
Mixed feedback on value concerning pricing versus included amenities.
Food and Beverage
7.58
The absence of a complimentary breakfast disappointed several guests.
Overall Experience
8.05
Overall, guests had a positive experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:55

Property Description

Recreational Opportunities and Amenities:
Enjoy a fitness center, seasonal outdoor pool, and complimentary wireless internet. Unwind by the lobby fireplace or grill at the barbecue area.

Deluxe Accommodations:
Relax in air-conditioned rooms with flat-screen TVs, designer toiletries, and premium bedding. Stay connected with free Wi-Fi and enjoy cable programming.

Business and Event Facilities:
Make use of the business center, conference space, and meeting room. Services like dry cleaning and a 24-hour front desk ensure a seamless stay.

When you stay at Holiday Inn Columbia Northeast, an IHG Hotel in Columbia, you're in for an exceptional experience. Book now to discover comfort and convenience in the heart of the business district.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 156 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
L
Lisa family
10
Pros:

The staff in the bar area were great! They were fun and friendly.

2025-10-12 via Nuitee
B
Brandace family
10
Pros:

Excellent hotel

2025-10-12 via Nuitee
J
Janine family
8
Pros:

Check in was fast easy hotel concierge at check in was nice. She was helpful and pleasant

2025-10-12 via Nuitee
V
Virginia
8
Pros:

This is a good property but is a bit noisy with all the soccer players here this weekend.

2025-10-06 via Nuitee
C
Christian
10
Pros:

Excellent place to stay.

2025-10-05 via Nuitee
T
Terrell
10
Pros:

The stay was nice. But not enough parking. We had to make a parking spot.

2025-10-05 via Nuitee
C
Comaleeta family
10
Pros:

I had no issues with anything during my stay.

2025-10-04 via Nuitee
L
Lyman
10
Pros:

Very clean room, Very friendly and helpful staff. Definitely would stay here again.

2025-10-02 via Nuitee
B
Belen friends
10
Pros:

X

2025-09-23 via Nuitee
E
Erika family
8
Pros:

quiet .clean.
not old fixtures

2025-09-21 via Nuitee
E
Erin family
10
Pros:

Great stay

2025-09-21 via Nuitee
D
Donald partner
10
Pros:

Like the facilities

2025-09-18 via Nuitee
J
Janet
6
Not A Happy Customer
Pros:

Well when we got there the floor clearly hadn't been vacuumed because stuff was on the floor. Then we went to put our stuff up and clothes were still in the cabinet. Also none of the trash bags were put in the trash cans. The next day we asked for a trash bag and towels. We were told we couldn't have a trash bag and if we wanted to throw our trash away we had to take it to the dumpster. The beds were soooo lumpy. A few of the staff were very nice and a few you could definitely tell did not want to be there. Would I ever stay there again...no way.

2025-09-12 via Nuitee
A
Alain family
10
Pros:

Very Good

2025-09-06 via Nuitee
Y
Yomayra
8
Pros:

Muy conveniente si estás buscando para poder asistir a la graduación del Army

2025-09-05 via Nuitee
J
Jesus
8
Pros:

quiet

2025-09-02 via Nuitee
S
Susan
8
Pros:

I liked that they are a green hotel the draw back was the ac would automatically shut off on it own and I would have to turn the temp down to get it to kick back on .

2025-08-29 via Nuitee
L
Leslie family
10
Pros:

Nice place to safe!!! Staff was excellent!!!+

2025-08-27 via Nuitee
C
Cheryl family
8
Pros:

Hotel was ok, parking rather limited.

2025-08-24 via Nuitee
S
Samantha family_with_children
6
Pros:

The staff were very helpful and kind. The area was just not the safest.

2025-08-24 via Nuitee