Dinah's Garden Hotel

Hotels
9.2 (1377 reviews)
4261 El Camino Real , Palo Alto , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful grounds
Friendly staff
Cons:
Flooding issue
Inconsistent food quality

Categories

Cleanliness
8.16
The room was clean & comfortable, but some issues reported with flooding and maintenance.
Service
9.63
Staff were pleasant and efficient, but there were complaints of rudeness from one server.
Location
9.67
Great location near Stanford campus with peaceful surroundings.
Room Quality
9.62
Rooms are spacious and comfortable, with excellent views.
Amenities
9.65
Beautiful grounds, excellent pools, and spa tub.
Value for Money
8.61
Pricing felt high given the experience with maintenance issues.
Food and Beverage
8.66
Restaurant quality varied; some excellent meals, but also noted low quality.
Overall Experience
9.63
Overall a very enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:09

Property Description

Luxurious Accommodations with Modern Amenities

Surrounded by lagoons and waterfalls, Dinah’s Garden Hotel offers free fiber-optic Wi-Fi, flat-screen TVs, and outdoor pool. Guest rooms feature a refrigerator, coffee maker, and safety deposit box.

Dining Options to Satisfy Every Craving

Enjoy made-to-order meals at Dinah's Poolside Restaurant with a full bar and California craft beers. Indulge in fresh seafood at THE SEA by Alexander's Steakhouse.

Convenient Location and Facilities

Located 3.5 miles from downtown Palo Alto and 14 miles from San Jose International Airport, with Stanford University nearby. Stay fit at the gym with indoor and outdoor facilities and benefit from complimentary self-parking.

Book now for a luxurious stay at Dinah’s Garden Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Please contact customer service directly for all changes/modifications to reservations.

Please note: Rates are based on check in date and length of stay shown. Should a guest depart prior to the departure date confirmed for any reason, the hotel may impose an early departure fee of 1 night’s room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1377 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.63
S
sangeetha • solo_traveller • sg
8
Good but the room carpets need a thorough cleaning
Pros:

The room I chose was very spacious and kept very clean.

Cons:

The only issue I encountered with the room was the smell. I'm not sure if it was the carpet, but there was a strong, musty odor. While it was tolerable, it made all my exposed clothes and bags smell. I had to wash all my bags and clean my suitcase to get rid of the unpleasant odor. The hotel definitely needs to address this issue.

2026-04-24 • via Nuitee
4
400fcd2f6928703d46926f4a2c175376 • couple • mx
9
2026-04-18 • via Nuitee
6
639943f48601715e74478ccc2c53a44b • solo_traveller • tw
9
2026-04-18 • via Nuitee
6
61acc4ffa23d707c0e84a65203b77078 • solo_traveller • us
10
Pros:

The garden is beautiful

2026-04-14 • via Nuitee
1
1f5f488812b071306238137452deebea • couple • us
10
2026-04-12 • via Nuitee
3
303017e5501f701120319b42a7205fab • solo_traveller • us
8
2026-04-12 • via Nuitee
P
Pierre-Henri • extended_group • fr
10
Pros:

Cadre très agréable et bien entretenu.

2026-04-11 • via Nuitee
G
Grace • solo_traveller • us
8
Stay was very good.
Pros:

restaurant, grounds

Cons:

The sheets were good but felt slippery. I am used to linen sheets.

2026-04-10 • via Nuitee
E
Enrique • family_with_children • pa
9
Great discovery in Palo Alto, good quality and amazing service
Pros:

The people working at the hotel, the best attitude and service that is possible.

Also we enjoyed the Open spaces and sound of the water

2026-04-08 • via Nuitee
J
JING • family_with_children • us
10
Amazing
Pros:

花园太美了！客厅竟然有一个洗手盆，太便利了

2026-04-08 • via Nuitee
J
Joanna • couple • us
9
2026-04-08 • via Nuitee
H
Howard • couple • us
8
An excellent facility. We will certainly visit again when in town.
Pros:

Fine dining, happy environment. A problem will room heating was quickly addressed. Very responsive staff.

Cons:

Very little.

2026-04-08 • via Nuitee
N
Nola • couple • us
10
2026-04-06 • via Nuitee
R
Robyn • couple • us
7
2026-04-04 • via Nuitee
I
Irina • solo_traveller • us
3
The staff makes me feel uncomfortable
Pros:

Location

Cons:

Shower doesn’t work

2026-04-02 • via Nuitee
V
Vaj • solo_traveller • us
10
Enjoyed stay
Pros:

I like the easy access to pool and restaurant on site

Cons:

I liked all

2026-04-01 • via Nuitee
K
Karen • couple • us
10
Loved it! Great staff and grounds!
Pros:

Attractive

Cons:

Next to cheaper looking hotel

2026-03-31 • via Nuitee
M
Melissa • couple • us
8
2026-03-29 • via Nuitee
J
Johanna • extended_group • us
7
Unique property in Palo Alto
Pros:

Dinah’s is a beautifully landscaped hotel with lots of special touches. It’s a nice change from the corporate, Hilton/Marriott landscape.

Our room was huge, with lots of storage, good lighting, and a gorgeous redwood tree outside. I loved that the window opened completely for fresh air. Comfortable beds and heated pool.

Cons:

This is a very large property (there are many buildings) and even though I booked two rooms together, our party was split to opposite ends of the hotel. It was such a long walk between our rooms and so confusing to find our room in the back building that our family couldn’t even find us.

The restaurant is decent but it gets really crowded at breakfast and dinner and there isn’t enough waitstaff for the rush, so you end up waiting a while. For the same reason, it can be tough to get a coffee in the morning or a drink if you’re by the pool.

2026-03-24 • via Nuitee
D
Dena • family_with_children • us
4
Pros:

The beds was comfy. Had a nice restaurant with good service.

Cons:

We got a room with a jet tub and chose the room because it had a jet tub, only to find out when I filled it up and turned it on a bunch of trash and rose petals came out. I told the front desk they came to the room to clean it. I tried a second time and it still had a bunch of trash that came out of the jets once I turned it on. I took pictures through the whole incident and told the front desk again. No one tried to compensate anything. I paid more for a room with a jet tub, than I would have if I got a room with a regular tub or shower. I picked this hotel based on the jet tub and didn't even get to use it.

2026-03-23 • via Nuitee