Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good service
Cons:
Cleanliness issues
High breakfast price
Outdated rooms

Categories

Cleanliness
8.09
Some guests reported issues with the cleanliness and maintenance of the rooms.
Service
9.56
The service was praised as friendly and accommodating, although some guests faced minor issues.
Location
10
The hotel is beautifully located within walking distance to key attractions.
Room Quality
8.6
Some reports of outdated furniture and temperature control issues in the rooms.
Amenities
8.55
Facilities were adequate, but the sauna required an additional fee and some amenities received mixed feedback.
Value for Money
8.58
Value perception was influenced by some high charges and deposit issues.
Food and Beverage
9.04
Breakfast quality received good comments but was considered expensive by some guests.
Overall Experience
9.59
Despite some hiccups, the overall experience was positive, especially for those visiting attractions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:02

Property Description

Luxurious Accommodations
Experience elegance and comfort in our beautifully decorated rooms at the Hilton Berlin. Enjoy modern amenities such as a flat-screen TV, minibar, and tea/coffee facilities. Upgrade to our Executive Lounge for exclusive access to premium services.

Wellness and Leisure
Indulge in relaxation at the 800 m² LivingWell Health Club Berlin. From the state-of-the-art fitness center to the rejuvenating sauna and indoor pool, unwind in style during your stay with us.

Dining and Entertainment
Savor a culinary journey at Listo, offering a variety of dining options from coffee to cocktails. Explore local and seasonal flavors in our restaurant or unwind in the cozy library corner. Don't miss the stunning views of the German Cathedral from our two restaurants.

Book now and elevate your stay at the centrally located Hilton Berlin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Feb 9, 2026 until Sun, Feb 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 38 per day.

Location

Property Accessibility

Total Disability Score: 70.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 3575 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
A
Anja couple de
7
2026-02-14 via Nuitee
S
Shanna couple de
1
Extremely disappointed
Pros:

The hotel’s location is excellent.
The first-floor restaurant during dinner was very good.

Cons:

The service quality is very poor. At 9:00 a.m., while I was sleeping in my room, a Hilton staff opened the door without my consent. At 10:00 a.m., another staff again entered the room without permission. There was absolutely no privacy. I reported this to the front desk, but they did not even seem to understand the most basic principles of hotel service.

2026-02-14 via Nuitee
A
Antonio solo_traveller it
8
Pros:

The gym and the breakfast, mostly the omelette

Cons:

Policy Price is not clear and umbrellas are not available for free

2026-02-14 via Nuitee
I
Ingo extended_group de
8
2026-02-13 via Nuitee
R
Robert solo_traveller mt
4
2026-02-13 via Nuitee
K
Karin solo_traveller de
10
2026-02-12 via Nuitee
J
Jarno solo_traveller nl
5
2026-02-12 via Nuitee
B
Bobir couple uz
8
2026-02-12 via Nuitee
A
artan couple al
9
Cons:

the wi fi .. i couldent get conected for free..

2026-02-11 via Nuitee
D
Diedrich extended_group de
5
Unter solchen Bedingungen nicht noch einmal
Pros:

Muss renoviert werden

Cons:

Sauberkeit, Schwimmbad war geschlossen, Frühstücksraum wurde renoviert

2026-02-11 via Nuitee
A
Alexandros couple gr
6
2026-02-11 via Nuitee
J
James extended_group gb
7
Too expensive considering the refurbishments occupying the ground floor
Pros:

The room was excellent and the staff very good and helpful

Cons:

We weren’t told that the hotel was undertaking refurbishment and only had one shared restaurant. There was no bar or cafe available. No accounting this had been made in the cost.

2026-02-10 via Nuitee
K
Katie family_with_children ie
9
High quality break.
Pros:

Great location and large room for myself and two children. Comfy bed. View from the 1st floor very nice and good quality breakfast.

Cons:

Our room wasn’t ready until 16.30 despite a 14.00 check in. We were compensated with a free drink while waiting. I would have liked free water in the room.

2026-02-10 via Nuitee
S
Salvatore solo_traveller ch
10
Immer Angenehm im diesem Hotel zu Übernachten
Pros:

Top Adresse, top Lage!

Cons:

WLAN leider kostenpflichtig,

2026-01-31 via Nuitee
L
Lothar couple de
9
Pros:

Absolut spitzenhaftes Personal

Cons:

Leider ist der Fahrstuhl zu den Garagen ausgefallen, ...

2026-01-31 via Nuitee
J
Jana family_with_children de
10
Immer wieder gern
Pros:

Perfekt für die ganze Familie - Kinderbastelkram, Pool, großes Zimmer, gutes Frühstück, Gutschein für Wartezeit auf Zimmerreinigung

2026-01-27 via Nuitee
D
Dragos couple ro
10
2026-01-26 via Nuitee
G
Georgina Sotichou solo_traveller gr
7
2026-01-26 via Nuitee
L
Luiz Fiorese family_with_children br
10
Grande Opção em Berlin
Pros:

Tudo foi absolutamente perfeito por aqui. A localização do hotel é perfeita (a pouquíssimos metros da estação de metro), o café da manhã foi fabuloso, o quarto está bastante atualizado e todo o Staff foi sem muito gentil.

Ótima opção seja para famílias ou para viagens a trabalho.

2026-01-26 via Nuitee
E
Ernesto couple de
9
Sehr gute Lage, alles sauber.
Pros:

Für uns die perfekte Lage um alle Ziele die wir hatten zu Fuß zu erreichen. Shopping Mal 10 Gehmin entfernt, je 20 Gehmin Potsdamer Platz, Alexander Platz. Hotel hat alles was man brauch. Restaurant groß und gemütlich.

2026-01-25 via Nuitee