Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good service
Cons:
Cleanliness issues
High breakfast price
Outdated rooms

Categories

Cleanliness
8.09
Some guests reported issues with the cleanliness and maintenance of the rooms.
Service
9.56
The service was praised as friendly and accommodating, although some guests faced minor issues.
Location
10
The hotel is beautifully located within walking distance to key attractions.
Room Quality
8.6
Some reports of outdated furniture and temperature control issues in the rooms.
Amenities
8.55
Facilities were adequate, but the sauna required an additional fee and some amenities received mixed feedback.
Value for Money
8.58
Value perception was influenced by some high charges and deposit issues.
Food and Beverage
9.04
Breakfast quality received good comments but was considered expensive by some guests.
Overall Experience
9.59
Despite some hiccups, the overall experience was positive, especially for those visiting attractions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:02

Property Description

Luxurious Accommodations
Experience elegance and comfort in our beautifully decorated rooms at the Hilton Berlin. Enjoy modern amenities such as a flat-screen TV, minibar, and tea/coffee facilities. Upgrade to our Executive Lounge for exclusive access to premium services.

Wellness and Leisure
Indulge in relaxation at the 800 m² LivingWell Health Club Berlin. From the state-of-the-art fitness center to the rejuvenating sauna and indoor pool, unwind in style during your stay with us.

Dining and Entertainment
Savor a culinary journey at Listo, offering a variety of dining options from coffee to cocktails. Explore local and seasonal flavors in our restaurant or unwind in the cozy library corner. Don't miss the stunning views of the German Cathedral from our two restaurants.

Book now and elevate your stay at the centrally located Hilton Berlin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 38 per day.

Location

Property Accessibility

Total Disability Score: 70.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 4019 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
J
Jana couple cz
8
Moderní hotel v centru Berlína s bazénem
Pros:

Pěkný moderní hotel blízko centra Berlína na zastávce metra StadtMitte.Lokalita je plná restaurací,ale večer je klid. Parkování bylo možné přímo ve vedlejším parkovacím dome za 32€/den.
Dobře vybavený minibar. Bazén je zdarma,při použití i sauny zaplatíte 15€.

Cons:

Wc nebylo dobře umyté. Plíseň v rohu sprchovacího koutu, ručníky již ve velmi oprané kvalitě a nevalné vůně. Dvě lahve vody zdarma na pokoji byla jen pro hosty statusu Diamant,ale mela by byt dostupna pro všechny, jinak za cca 7€. Informace o využití bazénu zdarma není z hotelových instrukcí zřejmá.

2026-07-11 via Nuitee
R
Rainer couple de
9
Die Lage am Gendarmenmarkt ist für das classic open air sehr gut. Der Preis incl. Frühstück viel zu
Pros:

Frühstück unterer durchschnitt

Cons:

Frühstück

2026-07-11 via Nuitee
J
Jaakkola couple fi
8
2026-07-10 via Nuitee
D
Dr. Harald couple de
10
2026-07-10 via Nuitee
A
Andrea couple de
8
2026-07-10 via Nuitee
A
amir couple il
3
לא טובה בשל השיפוצים שבוצעו במלון לאורך כל זמן שהותנו ולא אפשרו לנו לישון ולנוח במלון
Pros:

לא אכלנו ארוחת בוקר, המיקום מעולה והצוות נחמד
כל השאר קטסטרופה, לא משהו שאתה מצפה מרשת הילטון.

Cons:

הגענו אחרי הצהריים אחרי טיסת לילה ללא שינה, רצינו לישון קצת אולם מסתבר שהמקום בשיפוצים.
היה רעש נוראי עד השעה 1700 ולא ניתן היה לישון כלל. למחרת בבוקר השיפוצים התחילו סביבות שמונה בבוקר
לאורך כל היום וכך גם בימים הבאים. לא הייתה שום הערה כשביצענו את ההזמנה שהמלון נמצא בשיפוצים
לסיכום: מלון בשיפוץ רועש, לא מאפשר מנוחה לאורך היום.

2026-07-10 via Nuitee
S
Silvio couple ch
8
2026-07-09 via Nuitee
J
Joost couple nl
9
2026-07-09 via Nuitee
T
Terrilynn couple au
4
We chose the Hilton because we expected a high standard of comfort and service. While the location was fantastic, the co
Pros:

The location is excellent and made it easy to explore Berlin, which was definitely a highlight of our stay. The shower also had good pressure.

Cons:

The biggest issue for us was the bed. It was incredibly uncomfortable. We generally prefer a firm mattress, but this mattress was so firm that we both woke up sore every morning, which really affected our stay. It felt more like sleeping on a hard board than on a quality hotel mattress.

We contacted Guest Services to ask if a mattress topper was available, hoping it might make the bed more comfortable. We were simply told they didn’t have any, with no offer of an alternative solution, such as extra bedding, a room change, or any other attempt to help.

Another frustration was the minibar. The fridge had sensors, and there was only a tiny amount of space left for guests’ own drinks, not enough room for the two bottles we had. Because the minibar items are sensor-controlled, we couldn’t remove them to make space without worrying about being charged.

2026-07-09 via Nuitee
F
Franziska family_with_children se
10
Är en återkommande gäst en gång om året… och det borde sammanfatta hotellets kvalitet.☺️
Pros:

Läget och servicen

2026-07-09 via Nuitee
J
Joanna solo_traveller pl
8
2026-07-08 via Nuitee
S
Syntje solo_traveller de
6
Am Preis-Leistungsverhältnis könnte man arbeiten
Pros:

Gute Lage, gutes Frühstück

Cons:

Hellhöriges Zimmer ohne Ausblick

2026-07-08 via Nuitee
G
Guillermo extended_group es
10
2026-07-06 via Nuitee
C
Christine couple de
8
Sehr angenehmer Aufenthalt im Hotel Hilton Berlin.
Pros:

Die Lage und das Ambiente des Hilton Hotels sind außergewöhnlich schön.
Das Personal ist freundlich und zuvorkommend. Das Angebot beim Frühstücksbuffet ist reichlich und lässt keine Wünsche offen.
Vielen Dank für den tollen Service!
Christine

Cons:

Der Baulärm vor dem Hotel war etwas nervig, lässt sich nicht ändern.

2026-07-06 via Nuitee
S
Stoffer family_with_children nl
10
2026-07-05 via Nuitee
F
Fabian couple de
4
Cons:

Zimmer sehr alt und verwohnt,
Bei der Anreise Rezeption informiert, dass zB Bad mit loser Türklinke und rumliegende Fußleisten im Zimmer aber es wurde nichts unternommen

2026-07-05 via Nuitee
D
Dirk couple de
3
2026-07-05 via Nuitee
R
Richard solo_traveller us
9
2026-07-04 via Nuitee
B
Beata family_with_children pl
8
Mój pobyt w Hotelu Hilton był bardzo satysfakcjonujący. Polecam!
Pros:

Bardzo dobra lokalizacja hotelu, spacerem do Bramy Brandenburskiej, Bundestagu, Metra oraz Shopping Center.
Dobre śniadanie z ładnym widokiem. Przemiła i pomocna obsługa.

Cons:

Bardzo mała łazienka, brak miejsca na kosmetyki.

2026-07-03 via Nuitee
V
Vuk solo_traveller me
10
2026-07-03 via Nuitee