Seri Pacific Hotel Kuala Lumpur

Hotels
8.4 (6298 reviews)
Jalan Putra , Kuala Lumpur , my

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of food
Cons:
Stained bed sheets
Parking issues
Maintenance problems

Categories

Cleanliness
7.29
Reported issues with stained sheets and maintenance concerns in the bathroom.
Service
9.26
Friendly staff with excellent service, though some discrepancies reported.
Location
9.3
Centrally located with easy access to local amenities.
Room Quality
7.75
Rooms are generally good but need refurbishment; some comfort issues reported.
Amenities
8.28
Some amenities like the pool are underwhelming; offers basic provisions.
Value for Money
8.24
Satisfactory value, but parking issues and extra charges noted.
Food and Beverage
8.29
Good variety of food options, though breakfast could be wider.
Overall Experience
8.76
Overall a good experience marred by a few specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:17

Property Description

Connected to World Trade Centre Kuala Lumpur, the Seri Pacific Hotel offers a serene escape with an array of top-notch amenities. Outdoor Pool and Spa, Luxurious Rooms with Stunning Views, and Multiple Dining Options make it the perfect choice for both leisure and business travelers. Book your stay now to experience the ultimate in comfort and convenience at Seri Pacific Hotel Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Pre-authorization of guest's credit card is required to secure the room reservation.
Please note that guests with a booking of 10 rooms and above are required to settle a deposit upon booking. Guests can contact the property directly via the Special Requests box or at the contact details found on the booking confirmation.
F&B discount for in house guest (not applicable for alcoholic beverages).
- 20% discount can only be used on food and drink at the property, not entitle for alcohol beverages.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6298 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
S
Sharifah family_with_children my
10
Pros:

All is goodd

Cons:

Would be great if can add more parking

2026-05-02 via Nuitee
I
Ismoni solo_traveller my
9
2026-04-30 via Nuitee
N
Norrinei couple my
10
Pros:

a quiet, convenient location with stunning views

Cons:

None

2026-04-30 via Nuitee
Z
Zubin family_with_children au
5
Not a 5 star hotel for sure
Pros:

Staff was good, polite and accommodating. Staff did its best to make us feel comfortable. Happy with the staff.

Cons:

Not good with kids, the amenities aren’t really welcoming for kids, kids stay is more like misleading on the websites, the room doesn’t meet the expectations of a 5 star at all, breakfast was always cold and didn’t even meet the expectations of a 3 star hotel, all our family got sick after the last day we had breakfast with a stomach bug.

2026-04-29 via Nuitee
N
Nelly solo_traveller my
10
2026-04-27 via Nuitee
Y
Yunos family_with_children my
5
2 /5 star
Cons:

“I recently stayed at this hotel and my experience was somewhat disappointing. During my stay in room 1718, I encountered a cockroach in the room, which raised concerns about cleanliness. The furniture was still functional, but it appeared quite dated. In addition, the TV channels were limited and the quality was not satisfactory. I hope the hotel management can improve cleanliness and overall facilities for a better guest experience.”

2026-04-27 via Nuitee
A
Abdulrahman couple sa
6
Pros:

The location is excellent, good breakfast, friendly staff

Cons:

The bed was not comfortable unfortunately even after we change the room

2026-04-26 via Nuitee
Z
Zhi Ming family_with_children nl
10
Cons:

洗手盆上面,天花板有点漏水

2026-04-25 via Nuitee
A
Amri MS family_with_children my
10
Pros:

Semua suka.
Staf semua baik & peramah.

Cons:

Parking sikit, klw penuh masak keba parking sebelah (WTC) mahal gila.

2026-04-24 via Nuitee
M
Muhammad Hailmi solo_traveller my
9
Pros:

Everything was good

Cons:

Nothing

2026-04-23 via Nuitee
A
Azrul Abu Bakar family_with_children my
9
Pros:

Room

2026-04-20 via Nuitee
T
Tin Seng solo_traveller my
8
2026-04-18 via Nuitee
S
Siti Nor Raha couple my
9
2026-04-16 via Nuitee
S
Siti Rohaya couple my
10
Pros:

Nice and comfortable

2026-04-15 via Nuitee
M
mehboob solo_traveller in
1
Pros:

Nothing . It was waste of money . Just like a less than 3 star

Cons:

Service, brake fast, club facility was not given , nothing was good

2026-04-14 via Nuitee
M
MOHD ASWAD family_with_children my
9
2026-04-14 via Nuitee
惠貞 family_with_children tw
9
Pros:

位置很好對面有購物商場。

2026-04-13 via Nuitee
couple my
7
2026-04-13 via Nuitee
L
LE family_with_children sg
8
2026-04-12 via Nuitee
A
Amer_Hamzah solo_traveller my
9
Convenient, Comfortable & Affordable
Pros:

This is our regular hotel when in KL as we love the location close to shopping mall, lrt station. The staff of the hotel itself were excellent as usual...

Cons:

Nothing not to like

2026-04-11 via Nuitee