Pan Pacific Singapore

Hotels
Pan Pacific Hotels & Resorts
9.2 (6042 reviews)
7 Raffles Boulevard, Marina Square , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Noise issues in Urban Jungle Suite
Delayed check-in

Categories

Cleanliness
9.03
The cleanliness was generally good, but a delayed check-in and minor maintenance issues were mentioned.
Service
10
Impeccable service was highlighted, with friendly and attentive staff making the experience enjoyable.
Location
9.5
Great central location in Singapore, offering excellent views and easy access to amenities.
Room Quality
8.54
The room was luxurious with excellent amenities, but there were serious complaints about noise and room location.
Amenities
9.49
The hotel offered many great amenities, including a lounge with complimentary food and drinks.
Value for Money
8.02
Some perceived the Urban Jungle Suite as poor value for the price paid, particularly due to structural issues.
Food and Beverage
9.48
Positive remarks about food quality and variety, particularly in the Pacific Club.
Overall Experience
9.53
Overall, a very positive experience despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:46

Property Description

Luxurious 5-Star Experience

The Pan Pacific Singapore offers a luxurious 5-star experience directly connected to Marina Square Mall and Suntec Convention Centre. Guests can enjoy an array of amenities including an outdoor swimming pool, 8 dining options, and a bar. Free WiFi is available throughout the hotel.

Breathtaking Views and Relaxation

The air-conditioned rooms feature full-length windows with panoramic city views, flat-screen TVs, and work desks. The property also boasts a wading pool with cabanas, 2 tennis courts, a fitness centre, and the award-winning St. Gregory Spa for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in a variety of dining options from the Edge International Buffet to the artisanal Pacific Emporium. Unwind at the PLUME cocktail bar or enjoy Mediterranean-inspired delights at the Poolside Restaurant & Bar.

Book now for an unforgettable stay at Pan Pacific Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The total payable price may be increased by 1% due to the GST increase in 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 6042 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 8.02
Food and Beverage: 9.48
Overall Experience: 9.53
C
Chun Kiu solo_traveller hk
10
2026-04-25 via Nuitee
K
Ke solo_traveller sg
10
2026-04-25 via Nuitee
D
Darren Grant family_with_children hk
9
2026-04-24 via Nuitee
A
Angus solo_traveller gb
9
Had a great stay in Pan Pacific, Singapore.
Pros:

Location and champagne breakfast in lounge.

2026-04-24 via Nuitee
A
Anne couple gb
10
2026-04-24 via Nuitee
D
Didier couple fr
8
2026-04-23 via Nuitee
M
Michael couple gb
9
Excellent hotel
Pros:

The staff were friendly and helpful. The room was comfortable and spotless. The location was excellent. The breakfast buffet was outstanding.

2026-04-23 via Nuitee
U
Uke couple pg
9
Pros:

N

Cons:

N

2026-04-23 via Nuitee
R
Raelene family_with_children au
1
Extremely dissapointing almost ruined our holiday too the Maldives - never stay here.
Cons:

Almost 50mins to check in with a very rude staff member after flying for hours - not acceptable.
Had the booking all wrong.
Spoke to night manager also rude an didn't care
The cost is not cheap expected more - dont pay these prices pay a bit more and stay somewhere else.

2026-04-23 via Nuitee
V
Vyara solo_traveller gb
10
Pros:

Amazing hotel in the most perfect location. Excellent service throughout and such lovely atmosphere and staff.

Cons:

Nothing not to like

2026-04-22 via Nuitee
couple ca
9
2026-04-22 via Nuitee
D
Dominic family_with_children au
10
We wish we had stayed longer at pan pacific. Next time in Singapore we will stay here for a longer period
Pros:

Beautiful property and well maintained.

Cons:

We loved everything

2026-04-21 via Nuitee
S
Siobhan couple au
10
our stay was defiately memorable.
Pros:

our suite was wonderful, well appointed. The club lounge was great the view from our room and the view from the club lounge was breathtaking.

Cons:

the bed was a little high, i am short and had to climb in, but that was the only bad thing i could possibly say

2026-04-21 via Nuitee
J
Julian couple gb
10
2026-04-21 via Nuitee
S
Stephanie couple ph
10
2026-04-20 via Nuitee
R
Rohit Parshotam family_with_children in
10
Location, facilities, staff were fantastic
Pros:

Location, facilities, staff were fantastic

2026-04-20 via Nuitee
L
LI LI couple tw
10
2026-04-20 via Nuitee
J
Julian couple gb
10
The people who work in this hotel make a fabulous hotel into a stellar place to stay.
Pros:

The property was fantastic. The vast central atrium is stunning, the room was perfect and comfortable with a great view. The club room on the top floor was wonderful with even better views. However what capped it all off was the people who work there’s everybody was so friendly, so attentive and so kind to us both. My wife was in a wheelchair and people couldn’t have been more considerate to her needs. The breakfast team and the afternoon team were super friendly, keen to help us with ideas for places to visit and really lovely people to chat with. We are definitely returning and would highly recommend this hotel to anyone looking for somewhere to stay in Singapore.

Cons:

Absolutely nothing

2026-04-20 via Nuitee
L
LI LI solo_traveller tw
10
放鬆愉快的住宿體驗
Pros:

飯店地點各方面都很方便

2026-04-20 via Nuitee
H
Hans couple nl
8
Heel fijn voor een paar dagen
Pros:

De clubkamer met balkon met een fantastisch uitzicht.

Cons:

Niets

2026-04-20 via Nuitee