Pan Pacific Singapore

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (5786 reviews)
7 Raffles Boulevard, Marina Square , Singapore , sg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Noise issues in Urban Jungle Suite
Delayed check-in

Categories

Cleanliness
9.03
The cleanliness was generally good, but a delayed check-in and minor maintenance issues were mentioned.
Service
10
Impeccable service was highlighted, with friendly and attentive staff making the experience enjoyable.
Location
9.5
Great central location in Singapore, offering excellent views and easy access to amenities.
Room Quality
8.54
The room was luxurious with excellent amenities, but there were serious complaints about noise and room location.
Amenities
9.49
The hotel offered many great amenities, including a lounge with complimentary food and drinks.
Value for Money
8.02
Some perceived the Urban Jungle Suite as poor value for the price paid, particularly due to structural issues.
Food and Beverage
9.48
Positive remarks about food quality and variety, particularly in the Pacific Club.
Overall Experience
9.53
Overall, a very positive experience despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:46

Property Description

Luxurious 5-Star Experience

The Pan Pacific Singapore offers a luxurious 5-star experience directly connected to Marina Square Mall and Suntec Convention Centre. Guests can enjoy an array of amenities including an outdoor swimming pool, 8 dining options, and a bar. Free WiFi is available throughout the hotel.

Breathtaking Views and Relaxation

The air-conditioned rooms feature full-length windows with panoramic city views, flat-screen TVs, and work desks. The property also boasts a wading pool with cabanas, 2 tennis courts, a fitness centre, and the award-winning St. Gregory Spa for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in a variety of dining options from the Edge International Buffet to the artisanal Pacific Emporium. Unwind at the PLUME cocktail bar or enjoy Mediterranean-inspired delights at the Poolside Restaurant & Bar.

Book now for an unforgettable stay at Pan Pacific Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The total payable price may be increased by 1% due to the GST increase in 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5786 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 8.02
Food and Beverage: 9.48
Overall Experience: 9.53
J
Julie • solo_traveller • us
8
They should not have charged me for the dry clean if my clothes was too old
Pros:

The staff

Cons:

The laundresses

2026-03-07 • via Nuitee
D
Deborah • extended_group • us
10
2026-03-07 • via Nuitee
Y
YOUJOUNG • family_with_children • kr
9
Pros:

지하와 지상으로 다 연결되어 있어 다니기 너무 편했고 직원 및 시설 모두 좋았습니다.

2026-03-07 • via Nuitee
A
Ameena • family_with_children • gb
9
2026-03-07 • via Nuitee
D
Dennis • solo_traveller • de
2
Cons:

Gefahr! Ich wurde vom Personal auf dem Balkon ausgesperrt! Die Balkontür war von außen nicht zu öffnen, sodass ich gefangen war. Glücklicherweise wurden meine Hilferufe aus dem 35. Stock wahrgenommen

2026-03-05 • via Nuitee
J
Jochen • family_with_children • de
10
Pros:

Die Lage und die Ausstattung des Zimmers war top. Insbesondere die Mitarbeiter der Club Lounge versuchen jeden möglichen Wunsch zu erfüllen!

Cons:

Nichts

2026-03-05 • via Nuitee
S
Shinobu • family_with_children • jp
8
2026-03-05 • via Nuitee
M
Melina • family_with_children • au
10
2026-03-05 • via Nuitee
T
Thomas • couple • gb
10
2026-03-04 • via Nuitee
K
Kanlaya • couple • th
10
All good!
Pros:

Room decoration is great, everything is accommodated well, just need to get more water please..

2026-03-04 • via Nuitee
I
Iris • family_with_children • ch
10
Immer ein Stopover wert
Pros:

Top Lage und Premium Service. Genutzt als Early arrival so total entspannt um 6 Uhr morgens angekommen und erfrischt. Exzellente Auswahl im Edge zum Frühstücken.

2026-03-04 • via Nuitee
H
HUIBIN • family_with_children • cn
8
还可以
Pros:

位置不错

Cons:

Check in时间可按需提前

2026-03-04 • via Nuitee
A
Anne • solo_traveller • gb
10
Brilliant
Pros:

Everything. Such attention to detail
Breakfast

Cons:

Nothing

2026-03-04 • via Nuitee
T
Tracy • family_with_children • au
10
Pros:

Everything was perfect from the staff to the room , the location and the club lounge access

2026-03-03 • via Nuitee
S
Stephen • couple • gb
10
Best hotel I have stayed in so far.
Pros:

Excellent hotel with very friendly efficient staff. Position is good for transport and shops. Food in club lounge was really good and drinks during the free period were topped up regularly with hardly any need to ask.

Cons:

Nothing

2026-03-03 • via Nuitee
S
Stephen • couple • gb
10
2026-03-03 • via Nuitee
P
Patience • couple • gb
10
2026-03-03 • via Nuitee
C
Catherine • extended_group • gb
10
Fantastic couple of days,
Pros:

Location is great for raffles and local sightseeing. The rooms are lovely and the staff very friendly. We upgraded to club level and it was worth every penny.

Cons:

Nothing we didn’t like.

2026-03-03 • via Nuitee
K
Kamila • extended_group • pl
9
2026-03-03 • via Nuitee
C
Celia • family_with_children • us
10
2026-03-03 • via Nuitee