Pan Pacific Singapore

Hotels
Pan Pacific Hotels & Resorts
9.2 (5965 reviews)
7 Raffles Boulevard, Marina Square , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Noise issues in Urban Jungle Suite
Delayed check-in

Categories

Cleanliness
9.03
The cleanliness was generally good, but a delayed check-in and minor maintenance issues were mentioned.
Service
10
Impeccable service was highlighted, with friendly and attentive staff making the experience enjoyable.
Location
9.5
Great central location in Singapore, offering excellent views and easy access to amenities.
Room Quality
8.54
The room was luxurious with excellent amenities, but there were serious complaints about noise and room location.
Amenities
9.49
The hotel offered many great amenities, including a lounge with complimentary food and drinks.
Value for Money
8.02
Some perceived the Urban Jungle Suite as poor value for the price paid, particularly due to structural issues.
Food and Beverage
9.48
Positive remarks about food quality and variety, particularly in the Pacific Club.
Overall Experience
9.53
Overall, a very positive experience despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:46

Property Description

Luxurious 5-Star Experience

The Pan Pacific Singapore offers a luxurious 5-star experience directly connected to Marina Square Mall and Suntec Convention Centre. Guests can enjoy an array of amenities including an outdoor swimming pool, 8 dining options, and a bar. Free WiFi is available throughout the hotel.

Breathtaking Views and Relaxation

The air-conditioned rooms feature full-length windows with panoramic city views, flat-screen TVs, and work desks. The property also boasts a wading pool with cabanas, 2 tennis courts, a fitness centre, and the award-winning St. Gregory Spa for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in a variety of dining options from the Edge International Buffet to the artisanal Pacific Emporium. Unwind at the PLUME cocktail bar or enjoy Mediterranean-inspired delights at the Poolside Restaurant & Bar.

Book now for an unforgettable stay at Pan Pacific Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The total payable price may be increased by 1% due to the GST increase in 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5965 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 8.02
Food and Beverage: 9.48
Overall Experience: 9.53
C
Christin couple at
10
Super Hotel und nicht so teuer
Pros:

Super schönes Hotel und zentrale Lage

2026-04-04 via Nuitee
K
Kevin family_with_children gb
10
Great modern hotel in a fantastic location. Only minor gripe was that everything in the Club Lounge felt a bit fussy and
2026-04-04 via Nuitee
G
Gemma couple es
9
2026-04-04 via Nuitee
A
Alex couple nl
9
Geweldige locatie in hartje Singapore
Pros:

Super mooie kamers geweldige ligging en een super ontbijt.

Cons:

Alles was prima

2026-04-03 via Nuitee
M
MAYA family_with_children jp
7
Pros:

滞在中日本語が通じるスタッフがおられなかったのが残念でしたが、スマホの翻訳機能で対応してくださったり、こちらの要望をすぐに聞いてくださったりで、スタッフの対応は良かったです。

Cons:

日本語通じるスタッフか駐在するホテルとの情報を見てこのホテルを選んだのですが、滞在中フロントに何度行っても日本語は通じなかったのが残念でした。

2026-04-03 via Nuitee
J
Juerg solo_traveller ch
9
2026-04-02 via Nuitee
品豪 couple my
8
2026-04-02 via Nuitee
B
Beverly solo_traveller us
10
2026-03-30 via Nuitee
S
Sophie couple au
10
2026-03-30 via Nuitee
E
Etzely family_with_children fr
10
Amazing
Pros:

Les propositions de repas était excellent et la chambre grande et propre.

Cons:

Rien à signaler

2026-03-29 via Nuitee
L
Linda family_with_children gb
8
2026-03-29 via Nuitee
J
Jane couple gb
9
Perfect its a wonderful city and so much to do...Clean safe and friendly
Pros:

Breakfast was excellent..Dinner in the same restaurant was very expensive hot meat wasn't very hot

Cons:

The buffet evening meal..But we only had one meal there

2026-03-29 via Nuitee
H
HsiaoChen couple tw
9
2026-03-28 via Nuitee
A
Adeline family_with_children my
9
2026-03-28 via Nuitee
S
soyo couple au
9
2026-03-28 via Nuitee
V
Vikashni family_with_children au
9
Pros:

Hotel itself was excellent, food was really good and staff very friendly and helpful 😀

Cons:

Everything was good.

2026-03-28 via Nuitee
F
Florian solo_traveller be
10
2026-03-28 via Nuitee
P
Paraskevi couple gr
8
Cons:

Very bad smell like mold in our room, I became sick and I asked them to check it. They said they did but nothing changed.
Breakfast had a lot of Asian choices but for me it was unbearable

2026-03-27 via Nuitee
L
Liane couple au
9
2026-03-27 via Nuitee
M
Mercedes extended_group es
8
Pros:

Ubicación, amabilidad, Buen desayuno

2026-03-27 via Nuitee