Hotel del Prado

Hotels
8.4 (251 reviews)
Avenida Marina Nacional 399 Colonia Veronica Anzures , Mexico City , MX
+52 55 5283 3400

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly staff
Quality food
Cons:
Cleanliness issues
Old furnishings
Internet problems

Categories

Cleanliness
7.86
Concerns about cleanliness in bathrooms and linens were mentioned.
Service
9.33
Multiple reviews praised the service and attentiveness of the staff.
Location
8.87
Positive remarks about the hotel's convenient location.
Room Quality
8.12
Spacious rooms noted, but issues with old furnishings and carpets reported.
Amenities
7.85
Limited technology amenities, specifically related to internet and USB ports.
Value for Money
8.51
Good value cited, but some noted it felt dated.
Food and Beverage
8.36
Food quality was highlighted positively.
Overall Experience
8.33
General satisfaction with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Conveniently Located Accommodations
Located in the heart of Mexico City, Hotel del Prado offers easy access to a large shopping center and is close to various cultural and business areas. Guests can explore over 200 shops, restaurants, museums, and parks within reach.

Diverse Dining Options
Indulge in classic Mexican dishes and international favorites at El Café, the hotel's on-site restaurant. Satisfy your cravings without having to venture far from your comfortable room.

Excursion Assistance
Plan your city adventures with ease using the hotel's on-site tour desk. Discover the historical center, visit the U.S. Embassy, and explore all that Mexico City has to offer during your stay at Hotel del Prado.

Book your stay now at Hotel del Prado for a memorable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: MEX

Location

Guest Reviews

8.4
Based on 251 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.12
Amenities: 7.85
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.33
C
Cristhian Fernando • family_with_children • co
10
2026-10-23 • via Nuitee
A
Andrés Manuel • family_with_children • mx
8
Pros:

Los espacios amplios

Cons:

El estacionamiento,

2026-10-19 • via Nuitee
M
Martha Patricia • couple • mx
10
Comodo y limpio
Pros:

Esta muy bien ubicado y las instalaciones son limpias

Cons:

Solamente estaría increíble mas señalización cuando vienes del estacionamiento y saber donde esta la entrada del Hotel en Planta Alta

2026-10-14 • via Nuitee
B
Bertha • family_with_children • mx
8
Pros:

la ubicación y el personal de recepción,

Cons:

dejé mi equipaje en resguardo y me abrieron una maleta, incluso me descompusieron el candado de la maleta.

2026-10-09 • via Nuitee
R
Raúl • family_with_children • es
9
2026-01-11 • via Nuitee
J
Jovane • family_with_children • mx
10
Pros:

Everything was great.

2026-01-05 • via Nuitee
A
Alexis Hernandez Felix • family_with_children • mx
8
2026-01-03 • via Nuitee
N
Natalia • couple • mx
10
2025-12-30 • via Nuitee
H
Hernández • family_with_children • mx
10
2025-12-25 • via Nuitee
D
Diego • family_with_children • mx
8
Pros:

El espacio de la habitación es muy amplio

Cons:

El tapete del baño no estaba limpio

2025-12-25 • via Nuitee
J
Juanita Delfina • family_with_children • mx
10
2025-12-22 • via Nuitee
J
Jesús • extended_group • pe
7
Buena ubicación, y suficiente para pasar la noche.
Pros:

La ubicación

Cons:

Habitaciones con alfombras en muy malas condiciones , sucias y desgastadas dan un muy mal aspecto .

2025-12-14 • via Nuitee
J
Juan • couple • mx
8
2025-12-13 • via Nuitee
F
Francisco • family_with_children • mx
8
2025-12-11 • via Nuitee
P
patricia • family_with_children • cl
8
lo mas lindo de México es la calidad de su gente, tan cariñosa
Pros:

muy delicioso, variado, buena atención

2025-12-09 • via Nuitee
A
Angelica • family_with_children • mx
4
Pros:

Muy amplia la habitación

Cons:

Pésimo servicio de Internet

2025-12-07 • via Nuitee
H
Hector • family_with_children • us
10
2025-11-30 • via Nuitee
C
Carla • extended_group • mx
9
2025-11-19 • via Nuitee
J
Javier • solo_traveller • es
7
2025-11-19 • via Nuitee
E
Eduardo • extended_group • mx
9
Buen valor y flexibilidad
Pros:

Location and the staff

Cons:

It’s a little dated. They need to upgrade their rooms. USB ports and stuff

2025-11-14 • via Nuitee