Hotel del Prado

Hotels
8.4 (251 reviews)
Avenida Marina Nacional 399 Colonia Veronica Anzures , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly staff
Quality food
Cons:
Cleanliness issues
Old furnishings
Internet problems

Categories

Cleanliness
7.86
Concerns about cleanliness in bathrooms and linens were mentioned.
Service
9.33
Multiple reviews praised the service and attentiveness of the staff.
Location
8.87
Positive remarks about the hotel's convenient location.
Room Quality
8.12
Spacious rooms noted, but issues with old furnishings and carpets reported.
Amenities
7.85
Limited technology amenities, specifically related to internet and USB ports.
Value for Money
8.51
Good value cited, but some noted it felt dated.
Food and Beverage
8.36
Food quality was highlighted positively.
Overall Experience
8.33
General satisfaction with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Conveniently Located Accommodations
Located in the heart of Mexico City, Hotel del Prado offers easy access to a large shopping center and is close to various cultural and business areas. Guests can explore over 200 shops, restaurants, museums, and parks within reach.

Diverse Dining Options
Indulge in classic Mexican dishes and international favorites at El Café, the hotel's on-site restaurant. Satisfy your cravings without having to venture far from your comfortable room.

Excursion Assistance
Plan your city adventures with ease using the hotel's on-site tour desk. Discover the historical center, visit the U.S. Embassy, and explore all that Mexico City has to offer during your stay at Hotel del Prado.

Book your stay now at Hotel del Prado for a memorable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for MXN 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 251 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.12
Amenities: 7.85
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.33
R
Raúl • family_with_children • es
9
2026-01-11 • via Nuitee
J
Jovane • family_with_children • mx
10
Pros:

Everything was great.

2026-01-05 • via Nuitee
A
Alexis Hernandez Felix • family_with_children • mx
8
2026-01-03 • via Nuitee
N
Natalia • couple • mx
10
2025-12-30 • via Nuitee
D
Diego • family_with_children • mx
8
Pros:

El espacio de la habitación es muy amplio

Cons:

El tapete del baño no estaba limpio

2025-12-25 • via Nuitee
H
Hernández • family_with_children • mx
10
2025-12-25 • via Nuitee
J
Juanita Delfina • family_with_children • mx
10
2025-12-22 • via Nuitee
J
Jesús • extended_group • pe
7
Buena ubicación, y suficiente para pasar la noche.
Pros:

La ubicación

Cons:

Habitaciones con alfombras en muy malas condiciones , sucias y desgastadas dan un muy mal aspecto .

2025-12-14 • via Nuitee
J
Juan • couple • mx
8
2025-12-13 • via Nuitee
F
Francisco • family_with_children • mx
8
2025-12-11 • via Nuitee
P
patricia • family_with_children • cl
8
lo mas lindo de México es la calidad de su gente, tan cariñosa
Pros:

muy delicioso, variado, buena atención

2025-12-09 • via Nuitee
A
Angelica • family_with_children • mx
4
Pros:

Muy amplia la habitación

Cons:

Pésimo servicio de Internet

2025-12-07 • via Nuitee
H
Hector • family_with_children • us
10
2025-11-30 • via Nuitee
J
Javier • solo_traveller • es
7
2025-11-19 • via Nuitee
C
Carla • extended_group • mx
9
2025-11-19 • via Nuitee
Y
Yolanda • couple • mx
10
Muy buen servicio
Pros:

Perfecto en la ubicación para mis actividades previstas, muy cómodo.

Cons:

Sería estupendo que realizarán una renovación de imagen a las instalaciones

2025-11-14 • via Nuitee
E
Eduardo • extended_group • mx
9
Buen valor y flexibilidad
Pros:

Location and the staff

Cons:

It’s a little dated. They need to upgrade their rooms. USB ports and stuff

2025-11-14 • via Nuitee
J
Jose Manuel • family_with_children • es
10
2025-11-11 • via Nuitee
J
jipinli • couple • sv
8
Buena ubicación
Pros:

La ubicación, el personal y la comida

Cons:

La ropa de cama y sábanas estaban muy antiguas.

2025-11-10 • via Nuitee
O
OliverDLC • family_with_children • do
9
2025-11-10 • via Nuitee