The Westin San Diego Bayview

Great location and bar service

Perfect location in the heart of downtown San Diego. Chris and James in the lobby bar were very helpful with drink recommendations as well as must visit spots around town!

The gentleman at the Westin San Diego bar are wonderful! Very personable and made us feel comfortable. We met a great couple at the bar, started chatting, and did not feel like they were pressuring us to leave. Chris and James are fantastic! I would definitely come again!

We checked in and they gave us a room which had sever issues.
A. The AC was so loud and it ran every 5 minutes They just sent some one and all they did was lower it to LOW mode.
B The chair I took pictures, and sent it ot them via chat. It was beat up soo bad. It was looking like a Motel 6
C. The worst part is, we came innight and asked the two ladies who worked WITHOUT their name badges, that our key did not work. WITHOUT CHACKING OUR IDS, she immediately re-programmed our two keys and gave it to us. This is serous security breach.
D. The shower pan got filled up with water, and would not drain ankle deep. I took video's and shared it to their manager. Nothing was done again.
E. The room ONLY had ONE night stand for a King bed. Really!!!
F. The hair dryer was just left on the shelf without a hair dryer bag.
I tried to call Guest Assistance at Marriott Corp. Twice, they hung up on me and never called me back.
They offered me 5000 points--ie:- $5
I spoke to their FOM and she said she will look into it and get back to me.
I would NOT stay here again.
Wonder where is their QA???
Usually I stay at Hiltons, this time I tried Marriott. Never again.

The hotel itself was nice but had little issues. The phone didn't work unless it was on speaker. Additionally, I tried to hook up my laptop to the tv using an HDMI cord and that didn't work either. One last thing is I tried to order room service but with problems with the rooms phone not working and the website not letting me log my trip to order online or through the app, I was unable to order any room service.

Nice hotel, but needs some updating. Rooms are a little tired. However, the staff is exceptional. Very attentive and accommodating I interacted with Connie at the front desk several times and she was extremely Pleasant and helpful.

I recently stayed at The Westin San Diego Bayview under very stressful circumstances, as I was in town to be with my husband while he was in the hospital. While dealing with such a heavy situation far from home, the level of hospitality I received made a world of difference. 

I specifically want to recognize Nicky at the front desk. She was incredibly compassionate, kind, and caring throughout my entire stay. When you are going through a personal crisis, genuine empathy means everything. Nicky consistently went out of her way to make a bad situation better, ensuring I had a comforting place to return to each day after leaving the hospital.

The hotel itself was comfortable and well-maintained, but it is truly the phenomenal, heart-centered service from staff members like Nicky that sets this property apart. I am so grateful for her warmth and highly recommend this hotel to anyone visiting San Diego.

David was very tentative and friendly after a long day I appreciated a friendly face.

Ike and David were awesome! They took great care of us during our stay in San Diego.

Ike and David are the best and need a raise!!!!

David at the bar was 10/10! Best attitude, drinks, and service we’ve experienced in a long time!!

David at the bar was great Best old fashioned ever.

David was absolutely great. Made are experience better than we expected. Very attentive

David the bartender at the bar. BEST old fashioned of my life! Stayed longer than planned because of his drinks, espresso martinis.

Enjoyed the social hour. The hosts Rosie and Monette were very nice and had great customer service.

Very friendly and welcoming. We went to a reception by Rosie and Monette which was great.

Monette and Rosie were great for this evening wine and snacks hour! Definitely coming back .

Stayed here at Westin San Diego Bayview and had great experience. The room is clean and the air conditioner is superb. Took breakfast buffet, good food and lots of variety to choose from. The staff in the front desk and at the dining room are polite and welcoming. Special shout out to Viri, she’s definitely a people person. She took time to chat with the customers, making you feel appreciated.

Was super hungry and the bar at the Westin had the perfect buffalo wings ; juicy crispy and a large selection of craft beer for any connoisseur. David the bartender and Monette his manager made it even better by going above and beyond making sure I was satisfied and kept me entertained although I came alone.
Beds are really nice and comfortable. Housekeeping is also very friendly and goes above and beyond

Our stay at the Westin San Diego Bay was great! Tip for the hotel-there was a high top table that would of been great to use but we only had one chair for the table. There really should be two chairs at the table.