Hôtel Carlton Lille

Hotels
8.4 (2390 reviews)
3 rue Pierre Mauroy , Lille , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Spacious rooms
Great location
Cons:
Cleanliness issues
Poor breakfast quality
Service shortcomings at check-in

Categories

Cleanliness
7.44
Room cleanliness criticized; specific issues with bathroom cleanliness reported.
Service
9.21
Overall service was friendly and responsive, with immediate attention to issues like broken TV.
Location
9.45
Well-located near train station and city center, highly praised.
Room Quality
8.4
Rooms are spacious with good amenities, but some reported issues with heating and decor.
Amenities
8.43
Amenities generally satisfactory, though some rooms lacked adequate service like baggage assistance.
Value for Money
7.89
Mixed feedback on value; some felt it didn't meet expectations for the price.
Food and Beverage
7.44
Breakfast quality criticized with limited options and poor execution.
Overall Experience
8.91
Generally positive experience with notable concerns; would return with improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 06:45

Property Description

Luxurious Rooms and Amenities

The Carlton Hotel in Lille offers elegantly decorated rooms with modern amenities such as Wi-Fi, Nespresso machines, and a selection of "Carlton Lille" chocolates. Each room is designed for your comfort and relaxation, complete with unique scented care products and a minibar stocked with cold drinks.

Culinary Delights

Indulge in exclusive dishes made with local products at the hotel's restaurant, where traditional cuisine meets gastronomy. Start your day with a buffet breakfast featuring fresh fruit and local delicacies while enjoying a stunning view of Place du Théâtre.

Relaxation and Entertainment

Unwind in the hotel's fitness room, private sauna, or book a rejuvenating massage in the wellness area. End your day with a drink at the Saint James bar or experience bespoke cocktails at The View bar, overlooking the Opera and Vieille Bourse.

Book your stay now at the Carlton Hotel for a luxurious and unforgettable experience in Lille!

Important information:

Please note that the every request to baby cots and extra beds has to be validated by the hotel upon arrival and come with a supplement.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2390 reviews
Cleanliness: 7.44
Service: 9.21
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.91
A
Anne-Sophie solo_traveller be
8
2026-06-06 via Nuitee
A
Audrey couple fr
5
Pros:

L’emplacement et la taille de la chambre

Cons:

Le bruit des travaux a 8:00 du matin sans avoir été prévenu au préalable pour les équipes

2026-06-05 via Nuitee
F
Frederique couple fr
10
Magnifique séjour
Pros:

Accueil très agréable, belle prestation

2026-06-04 via Nuitee
R
Recolin couple fr
9
Pros:

La beauté du Lieux

Cons:

Le manque d’un parking disponible avec chargeur

2026-06-04 via Nuitee
H
Hombeline couple fr
7
2026-06-04 via Nuitee
J
josue solo_traveller fr
10
2026-06-02 via Nuitee
K
katty solo_traveller be
9
Top hôtel
Pros:

Top hôtel 👍 dommage pour les travaux au rez de chaussée et déçu du bar bas de plafond

Cons:

Le bar

2026-06-02 via Nuitee
E
Edward couple gb
9
Lovely hotel and excellent base to discover Lille
Pros:

Excellent location and lovely facilities

2026-06-01 via Nuitee
T
Tamara solo_traveller nl
6
1 nachtje Lille
Pros:

locatie goed centraal

Cons:

beetje oude kamers vooral badkamer. Viel beetje tegen

2026-06-01 via Nuitee
R
Raphaëlle couple fr
9
Cons:

Le miroir cassé ds la salle de bain

2026-06-01 via Nuitee
R
Rana solo_traveller fr
9
Très bon
Pros:

Son emplacement, le décor de la chambre et de la literie

Cons:

Le check in à 16h est difficile à accepter, trop tard pour des voyageurs qui arrivent le matin. En général c’est 14h et non pas 16h. Le bar ou on sert le petit déjeuner est franchement pas idéal mais tout est bon.

2026-06-01 via Nuitee
C
Cary couple gb
8
Very good location, staff very helpful.
Pros:

Location very good right in the centre of the city.

Cons:

Lack of bread for toast at breakfast.

2026-05-31 via Nuitee
J
Jean couple be
9
2026-05-31 via Nuitee
A
AMANDA solo_traveller gb
8
2026-05-31 via Nuitee
J
JEAN-MARC couple fr
8
2026-05-30 via Nuitee
J
JEAN PIERRE couple fr
6
Retour dans le passé
Pros:

Placé en centre ville

Cons:

Hôtel vieillot ainsi que la salle de bain. La deco du hall d’entrée est très kitch. Le petit déjeuner est très cher pour ce qui est offert.

2026-05-30 via Nuitee
D
Dominique solo_traveller fr
10
Pros:

L'emplacement. Le style architectural de l'hôtel. La décoration et la surface de la chambre. La vue sur la Vieille Bourse. La gentillesse du personnel

Cons:

Rien.

2026-05-30 via Nuitee
V
Victoire couple fr
8
2026-05-29 via Nuitee
J
Janssen couple nl
10
Heerlijk!
Pros:

Perfecte locatie, midden in vieux lille. Goeie parkeergarage op 100 mtr afstand. We kregen een fantastische upgrade. Heerlijk bed.

2026-05-29 via Nuitee
S
Sylvain couple fr
8
Peut faire mieux
Pros:

L’emplacement, le personnel, la qualité en général

Cons:

La climatisation en panne

2026-05-27 via Nuitee