Hôtel Carlton Lille

Hotels
8.4 (2558 reviews)
3 rue Pierre Mauroy , Lille , FR
+33 3 20 13 33 13

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly service
Spacious rooms
Great location
Cons:
Cleanliness issues
Poor breakfast quality
Service shortcomings at check-in

Categories

Cleanliness
7.44
Room cleanliness criticized; specific issues with bathroom cleanliness reported.
Service
9.21
Overall service was friendly and responsive, with immediate attention to issues like broken TV.
Location
9.45
Well-located near train station and city center, highly praised.
Room Quality
8.4
Rooms are spacious with good amenities, but some reported issues with heating and decor.
Amenities
8.43
Amenities generally satisfactory, though some rooms lacked adequate service like baggage assistance.
Value for Money
7.89
Mixed feedback on value; some felt it didn't meet expectations for the price.
Food and Beverage
7.44
Breakfast quality criticized with limited options and poor execution.
Overall Experience
8.91
Generally positive experience with notable concerns; would return with improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 06:45

Property Description

Luxurious Rooms and Amenities

The Carlton Hotel in Lille offers elegantly decorated rooms with modern amenities such as Wi-Fi, Nespresso machines, and a selection of "Carlton Lille" chocolates. Each room is designed for your comfort and relaxation, complete with unique scented care products and a minibar stocked with cold drinks.

Culinary Delights

Indulge in exclusive dishes made with local products at the hotel's restaurant, where traditional cuisine meets gastronomy. Start your day with a buffet breakfast featuring fresh fruit and local delicacies while enjoying a stunning view of Place du Théâtre.

Relaxation and Entertainment

Unwind in the hotel's fitness room, private sauna, or book a rejuvenating massage in the wellness area. End your day with a drink at the Saint James bar or experience bespoke cocktails at The View bar, overlooking the Opera and Vieille Bourse.

Book your stay now at the Carlton Hotel for a luxurious and unforgettable experience in Lille!

Important information:

Please note that the every request to baby cots and extra beds has to be validated by the hotel upon arrival and come with a supplement.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8.4
Based on 2558 reviews
Cleanliness: 7.44
Service: 9.21
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.91
N
Neale • solo_traveller • gb
9
Pros:

Excellent location, nice vibe

Cons:

Nothing

2026-10-24 • via Nuitee
B
Bert • couple • fr
10
2026-10-24 • via Nuitee
R
ramazan • couple • tr
10
2026-10-24 • via Nuitee
J
Jérémy • family_with_children • fr
8
Pros:

Les attention et les détails de la chambre.

Cons:

Les chevilles apparentes dans le sol au niveau de la salle de bain, il n'y avait pas de sèches cheveux dans la commode et l'interrupteur des toilettes ne fonctionnait pas correctement (il reste allumé)

2026-10-24 • via Nuitee
R
Robert • couple • gb
8
Brilliant stay in wonderful central location.
Pros:

Breakfast was excellent and so was the location.

Cons:

Air conditioning was controlled centrally from the Front Desk so could not be adjusted by us. First night was too hot but on complaining was adjusted for our room.

2026-10-23 • via Nuitee
D
deweerdt • couple • be
8
Pros:

locatie perfect in het hart van de stad, goede bedden

Cons:

hoge istaprand van bad dat ook als douche moet gebruikt worden, moeilijk voor personen met verminderde mobiliteit.

2026-10-22 • via Nuitee
E
Emma • solo_traveller • nl
8
Goed verblijf centraal gelegen
Pros:

Super centrale locatie

Cons:

De fitnessruimte was heel klein

2026-10-21 • via Nuitee
D
Dider • couple • fr
7
2026-10-21 • via Nuitee
M
Mnodonne • couple • be
9
Ideally located
Pros:

A rather good breakfast buffet spread.

Cons:

The sports room was cold.

2026-10-19 • via Nuitee
L
luc gozee • couple • be
8
Pros:

Localisation

Cons:

Chambre un peu trop froide et soufflerie chauffage un peu bouillante la nuit.

2026-10-19 • via Nuitee
C
Charlotte • family_with_children • fr
7
Pros:

Charme du bâtiment, emplacement parfait

2026-10-17 • via Nuitee
L
leprestre • couple • fr
6
2026-10-17 • via Nuitee
R
roberto • family_with_children • it
6
2026-10-16 • via Nuitee
K
Karin • couple • be
9
2026-10-16 • via Nuitee
J
J • solo_traveller • nl
10
Pros:

Locatie, schoon, service, personeel

Cons:

Niets

2026-10-15 • via Nuitee
S
Sandrine • solo_traveller • fr
9
2026-10-15 • via Nuitee
K
Koen • couple • nl
9
Geweldig hotel op prefect locatie
Pros:

Perfecte locatie en prachtig ingericht. Heel leuk authentiek met vriendelijk personeel

2026-10-15 • via Nuitee
W
Wim • couple • be
7
Het is een prima hotel
Pros:

Het is een prima hotel

Cons:

-

2026-10-14 • via Nuitee
P
Patrick • couple • fr
8
Pros:

tres belle chambre calme et pertit dejeune tres correct

2026-10-12 • via Nuitee
L
Laurent • couple • fr
8
Séjour en amoureux
Pros:

Très bon emplacement personnel à l’écoute et très agréable petit déjeuner très bon

Cons:

La douche et la baignoire

2026-10-12 • via Nuitee