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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Car hire
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Non-smoking throughout
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Concierge service
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Kid meals
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Outdoor furniture
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Fruits
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Happy hour
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Waterfront Location with Stunning River Views
Experience the beauty of Central Jacksonville at Lexington Hotel and Conference Center, offering breathtaking views of the St. Johns River. Relax by the outdoor pool on the sundeck or unwind at the Currents Lounge.
Comfortable Rooms with Modern Amenities
Each guestroom at Southbank Hotel Jacksonville Riverwalk is thoughtfully equipped with a spacious work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Upgrade to a room with a balcony to enjoy a picturesque river view.
Convenient Facilities and Dining Options
Enjoy complimentary access to the fitness centre and business centre, as well as the convenience of a car rental desk and guest laundry. Indulge in delicious American cuisine at Pier 1515 restaurant or sip on cocktails at Currents Lounge.
Book your stay now at Southbank Hotel Jacksonville Riverwalk for a memorable waterfront experience in the heart of Jacksonville!
Guests must be 21 years of age or older in order to check in without a parent or official guardian.
A USD 100 incidentals deposit is due at check-in for rooms. A USD 250 incidentals deposit is due at check-in for suites. The unused balance will be refunded at check-out.
Valet parking is available for USD 15 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 16 per day.
Location
Guest Reviews
Стандартный отель, стандартные условия. Отель находится на реконструкции. Реконструкция холла отеля. Надо отдать должное завтраки разнообразные по заказу. Правда приходится немного ждать заказа. Также написано, что в ресторане можно заказать Крафт пиво, это действительно так! Пиво очень вкусное! Видимо после ремонта можно смело будет останавливаться в этом отеле!
Реконструкция холла отеля. Самое главное не соответствует информация, размещенная на сайте Booking. com. Так на сайте указана стоимость валет-парковки 15$, на самом деле 22$. На сайте указано завтрак 15$ с человека, на самом деле в соответствии со стоимостью заказанного блюда. Необходимо привести в соответствие информацию отеля и Booking и не вводить в заблуждение!
Quarto elaticamente espaçoso com cama bem confortavel.
Fiquei 5 dias e não houve serviço de quarto em nenhum! No 2º dia reforcei o ocorrido com o pessoal da recepção mas não adiantou e desistide ficar pedindo.
Não tem secador de cabelo.
Drinks were generous and location was excellent for what I needed to accomplish
Timeline From Check In
(1). 5/14/2026– First impression: the hotel lobby and areas off of the lobby are under construction . My first impression was only half the story about the state of readiness for the hotel to rent rooms for the quiet enjoyment of its guests.
(2). At Check In, I ask about parking my Avis rental, which I will pick up through Avis’s office off of the lobby….. Specifically, I asked whether I am able to park in the Avis designated area to avoid the hotel’s $16 per day parking or $22 dollar per day valet parking. The desk person specifically says that as an Avis renter, I cannot avoid the parking charges. My retort was “ So is Avis going to tow their own cars.” I also asked about on street parking…. Each time the front desk person responded with stories about penalties including by Avis according to the front desk person who specifically said that Avis checks their own vehicles and for that reason I would be penalized……. So I gave in and paid for a week of parking…..
A few days later, I checked with Avis’s desk at the hotel, who said I could park in the Avis lot for free. Two conflicting accounts, which would be later clarified by a separate Avis employee….
Why did I ask in the first place— because despite demanding parking fees, the hotel signage all over the parking lot disavows any responsibility for damage to vehicles on site…. To me that says little or no security for the parking lots.
(3). Going to my room, I notice a sign in the area in front of the elevators to the effect “ Under Construction, Please pardon our appearance “.
The carpets on my guest floor are filthy.
The doors for the hotel rooms look unfinished. The mini fridge rocks because it hasn’t been installed correctly and you can’t close off the window from light because the exterior thin “see though” curtain closes fully but the interior “ thick “ curtain can not be closed because its rails stop prohibiting any real shut off of light.
Dinner service
Beds/pillows, car parking, lighting in room, under construction-no alert
The 100 incidental fee and the parking fee
Room was nice
Did not like walking into a construction site in the lobby. Was not told that construction was going to be going on!
They were going through renovations when I got there
The restaurant on site was Excellent and the prices were very reasonable along with the great drinks from the bar. Kim in the restaurant was exceptionally good
My bed was not that great. It was a little uncomfortable. There is also construction on the bottom floor only but the facility was still good and clean
Love that the hotel is on the river walk. Pictures are from the balcony
Everything
Have to pay for parking, Renovations, Pot holes all in parking lot
Had a wonderful stay! The staff was cheerful, welcoming, and always helpful. The hotel was very clean, comfortable, and in a super convenient location. Would definitely stay again!
The bar but Overall just nice!!!
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