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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Games room
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Billiards
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Happy hour
Review Highlights
Categories
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Property Description
Waterfront Location with Stunning River Views
Experience the beauty of Central Jacksonville at Lexington Hotel and Conference Center, offering breathtaking views of the St. Johns River. Relax by the outdoor pool on the sundeck or unwind at the Currents Lounge.
Comfortable Rooms with Modern Amenities
Each guestroom at Southbank Hotel Jacksonville Riverwalk is thoughtfully equipped with a spacious work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Upgrade to a room with a balcony to enjoy a picturesque river view.
Convenient Facilities and Dining Options
Enjoy complimentary access to the fitness centre and business centre, as well as the convenience of a car rental desk and guest laundry. Indulge in delicious American cuisine at Pier 1515 restaurant or sip on cocktails at Currents Lounge.
Book your stay now at Southbank Hotel Jacksonville Riverwalk for a memorable waterfront experience in the heart of Jacksonville!
Guests must be 21 years of age or older in order to check in without a parent or official guardian.
A USD 100 incidentals deposit is due at check-in for rooms. A USD 250 incidentals deposit is due at check-in for suites. The unused balance will be refunded at check-out.
Valet parking is available for USD 15 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 16 per day.
Location
Guest Reviews
Far too many things that were absent I tried to send a complaint to Marriott but over the course of three days and it will never upload. Bar closed, restaurant serves double duty but had one person scheduled to serve in a holiday weekend. One ice machine working in the entire place yet no staff had correct info. No vending, no lobby store, registration desk actually closed for a period of time. Only Jalissa, and the valet people were kind and even the valet service I was overlooked for nearly an hour. This is THE WORST AND IT RUINED A HOLIDAY IS LOOKED FORWARD TO FOR A YEAR!!!
Everything, room service wouldn't answer asking the other things already listed. I had to come back to list the dead bird that was in the smoking area ten feet from the front door and it was there at least my entire stay.
clean and bathroom
the renovations
Fantastic staff, service, and location! The hotel will be beautiful once renovations are complete. Great value for price.
Hotel is under renovations so bar area has been moved to restaurant and restaurant wasn’t open for breakfast or lunch on certain days. There were fruit flies everywhere including our hotel room.
It was in a very nice location nice walk to friendship fountain
Location
Easy access to I95
Paying for parking.
Conveniently located
Lots of work being done in the lobby
Great location
Under renovation
The staff was very helpful and the rooms were comfortable.
No drinks at all this facility when the restaurant was closed. Had to go nearly 3 miles to get anything to drink,as well as snacks.
Location, price, cleanliness, friendly
Na
I liked the scenery the water the location and amenities that they had.
The bed was terrible when I laid in the bed it sunk in the middle and when I needed to change my towels out instead of giving me wash rags and the medium towels they gave me all large towels and on my floor which I was on the second floor there was no ice machines All the ice machines were down I had to go to the third floor just to get ice
Breakfast
Dinner menu could offer more
The staff
Being charged for parking
Location
No ice or water in the hallways
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