Oakland Marriott City Center

Hotels
•
Marriott Hotels & Resorts
8.5 (807 reviews)
1001 Broadway , Oakland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Issues with room quality
Rude restaurant staff

Categories

Cleanliness
7.89
Mixed reviews about cleanliness; some guests found rooms clean, while others reported issues.
Service
9.36
Guests appreciated friendly staff and good service, though there were some concerns.
Location
9.4
Great location close to transport and attractions, although some had trouble accessing.
Room Quality
7.35
Rooms received mixed feedback; some found them small or oddly shaped.
Amenities
8.88
Adequate amenities overall, though there were some requests for updates.
Value for Money
7.84
Felt expensive for some compared to perceived value, especially with parking costs.
Food and Beverage
8.39
Food services were rated well; however, there were complaints about staff rudeness.
Overall Experience
8.86
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located across the street from the BART Subway System, the Oakland Marriott City Center offers easy access to downtown San Francisco. Guests can enjoy the convenience of exploring the city without the hassle of driving.

Comfortable Accommodations
Each guest room is equipped with cable TV featuring HBO film channels, as well as coffee facilities for a cozy stay. With rooms offering views of Downtown Oakland, guests can relax and unwind in a comfortable setting.

Amenities for Every Need
Whether guests are looking to stay active or productive, the hotel has them covered. With a gym for fitness enthusiasts and a business center for professionals, the Oakland Marriott City Center caters to all types of travelers.

Book your stay at the Oakland Marriott City Center for a convenient and comfortable experience.

Important information:

Please note: There is a package handling fee for incoming and outgoing shipments. Contact UPS Store at hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.5
Based on 807 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
M
Michelle • couple • us
10
Had a great stay! The staff was friendly and everything was great!
Pros:

Very clean and friendly staff

Cons:

N/A

2026-04-15 • via Nuitee
I
Izzy • solo_traveller • us
10
Great stay, will be back!
Pros:

Great hotel! Super friendly staff, beautiful room, great food

Cons:

I was very unimpressed that WIFI wasn’t free with my room (it was a suite)

2026-04-14 • via Nuitee
F
Foko • solo_traveller • us
9
2026-04-14 • via Nuitee
C
Carmen • solo_traveller • us
9
2026-04-13 • via Nuitee
L
Laurie • family_with_children • us
10
Great stay!
Pros:

We really liked our room. It had a great view of SF.

We loved wine in the lobby for Happy Hour. And we liked the staff at the restaurant.

Overall excellent experience. We were there for 5 nights. Very comfortable.

Cons:

We didn't like that we would be charged for internet of we weren't members of Marriott Bonvoy. We were, but really. It's 2026. Who. charges for internet anymore?

2026-04-12 • via Nuitee
E
Elizabeth • family_with_children • us
10
I loved it so much
Pros:

Everything

Cons:

Nothing

2026-04-10 • via Nuitee
M
Maricel • couple • us
9
Great
Pros:

Clean

Cons:

Nice location

2026-04-06 • via Nuitee
A
Adrieanne • couple • us
9
2026-04-05 • via Nuitee
J
Jed F. • family_with_children • ph
9
2026-04-04 • via Nuitee
D
Diane • solo_traveller • us
8
very cool
2026-04-02 • via Nuitee
G
Gunnar • couple • us
9
Pros:

The place, location and the receptionist that day was very nice.he makes us feel home. 😊

2026-04-01 • via Nuitee
P
Palada • family_with_children • us
10
Short and Sweet
Pros:

Cleanliness and the privateness of its community

Cons:

No pool I was looking forward to that then realized there is no pool there

2026-03-31 • via Nuitee
G
Gunnar • couple • us
7
2026-03-27 • via Nuitee
L
Luis Alessandro • solo_traveller • cr
9
2026-03-19 • via Nuitee
L
Latoya • couple • us
10
Pros:

It was close to transportation

2026-03-14 • via Nuitee
V
Verma • couple • us
9
2026-03-13 • via Nuitee
G
Gunnar • couple • us
7
It's fine fine. I don't mind
Pros:

View and design

Cons:

The guy receptionist was intimidating, but I don't mind, he's ok. hope they offer breakfast

2026-03-07 • via Nuitee
G
Gunnar • couple • us
7
It's fine. I don't mind
Pros:

The view and design

Cons:

Hope they offer breakfast or I was just not informed about it.

2026-03-07 • via Nuitee
C
Cherrise • couple • us
10
2026-03-02 • via Nuitee
P
Peterson • solo_traveller • us
8
My stay was comfortable and the view was beautiful.
Pros:

I can’t say much about the property because I didn’t explore.

Cons:

For the time I was there it wasn’t anything that I disliked.

2026-03-01 • via Nuitee