Oakland Marriott City Center

Hotels
Marriott Hotels & Resorts
8.5 (905 reviews)
1001 Broadway , Oakland , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Issues with room quality
Rude restaurant staff

Categories

Cleanliness
7.89
Mixed reviews about cleanliness; some guests found rooms clean, while others reported issues.
Service
9.36
Guests appreciated friendly staff and good service, though there were some concerns.
Location
9.4
Great location close to transport and attractions, although some had trouble accessing.
Room Quality
7.35
Rooms received mixed feedback; some found them small or oddly shaped.
Amenities
8.88
Adequate amenities overall, though there were some requests for updates.
Value for Money
7.84
Felt expensive for some compared to perceived value, especially with parking costs.
Food and Beverage
8.39
Food services were rated well; however, there were complaints about staff rudeness.
Overall Experience
8.86
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located across the street from the BART Subway System, the Oakland Marriott City Center offers easy access to downtown San Francisco. Guests can enjoy the convenience of exploring the city without the hassle of driving.

Comfortable Accommodations
Each guest room is equipped with cable TV featuring HBO film channels, as well as coffee facilities for a cozy stay. With rooms offering views of Downtown Oakland, guests can relax and unwind in a comfortable setting.

Amenities for Every Need
Whether guests are looking to stay active or productive, the hotel has them covered. With a gym for fitness enthusiasts and a business center for professionals, the Oakland Marriott City Center caters to all types of travelers.

Book your stay at the Oakland Marriott City Center for a convenient and comfortable experience.

Important information:

Please note: There is a package handling fee for incoming and outgoing shipments. Contact UPS Store at hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.5
Based on 905 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
S
Simbarashe solo_traveller za
10
2026-07-18 via Nuitee
S
Simbarashe solo_traveller za
10
2026-07-18 via Nuitee
M
Margaret solo_traveller us
4
Dissapointed Marriott fan.
Pros:

I did not eat breakfast. The room was clean with 2 trash bins and 1 recycle bin. I liked the tub because i love to have a bath when traveling. The hot water and water pressure are good.

Cons:

The check-in clerk over charged me $200 and created a money access issue for me. I specifically told her 2xs I paid with Booking.com. She still charged me after telling me she only charged for the valet. The lighting was strange. The bed was kinda lumpy. I did not like the location. The ceiling in the room was old and dingy.

2026-07-14 via Nuitee
D
DMITRY solo_traveller ru
7
2026-07-12 via Nuitee
J
Jason couple us
1
I spent till two or 3 o’clock in the morning with the hotel trying to find my reservation, but I didn’t have the correct
Pros:

Complaint is for the booking through booking.com not for the hotel

Cons:

I had a decent day, but it was stressful checking in because reservation wasn’t found

2026-07-11 via Nuitee
T
Tamara solo_traveller us
10
Pros:

Comfy beds and nice view of the Bay. Friendly staff and nice restaurant in hotel.

Cons:

Nothing

2026-07-11 via Nuitee
A
Alaina solo_traveller us
8
Great location in downtown Oakland
Pros:

Convenient location downtown with interesting ethnic restaurants nearby

Cons:

Hallway on 6th floor smells like marijuana

2026-07-09 via Nuitee
I
irma couple us
10
2026-07-09 via Nuitee
M
Mariah couple us
10
2026-07-08 via Nuitee
M
Michele solo_traveller us
9
Pros:

Soft cuddles bed. Be sure your back hasn't preferred a firm mattress. Grand updating touches. Easy Bart access.

2026-07-08 via Nuitee
P
Pamela couple us
10
Wonderful
Pros:

Everything

2026-07-07 via Nuitee
B
Balasubramaniam solo_traveller in
9
2026-07-05 via Nuitee
L
Linda solo_traveller ch
7
2026-07-05 via Nuitee
J
Jose solo_traveller us
10
2026-07-04 via Nuitee
S
Samuel solo_traveller us
10
2026-07-04 via Nuitee
S
Stephanie solo_traveller us
10
Pros:

Really easy to get to whether you're driving or using the public transit, as it was only about a 4-minute walk from the BART station. They also have valet for an extra fee which is nice when you're coming from a fair distance away. Everybody was very friendly the room was super comfortable had a great view from the high floors. Would stay there again

2026-07-02 via Nuitee
T
Tara solo_traveller us
10
2026-07-01 via Nuitee
M
Michelle solo_traveller us
5
Pros:

Close to the venue

Cons:

I had toilet issues

2026-06-30 via Nuitee
C
Caroline family_with_children us
8
Overall our stay was good and we loved the hotel.
Pros:

Centrally located.

Cons:

The room wasn’t well ventilated, no venting system in the bathroom making it overly hot when showering as well as dump smell if AC isn’t in use.

2026-06-29 via Nuitee
J
Jennifer couple us
10
Pros:

It was beautiful easy to locate. Staff was great.

Cons:

Parking is too expensive

2026-06-25 via Nuitee