Oakland Marriott City Center

Hotels
•
Marriott Hotels & Resorts
8.5 (807 reviews)
1001 Broadway , Oakland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Issues with room quality
Rude restaurant staff

Categories

Cleanliness
7.89
Mixed reviews about cleanliness; some guests found rooms clean, while others reported issues.
Service
9.36
Guests appreciated friendly staff and good service, though there were some concerns.
Location
9.4
Great location close to transport and attractions, although some had trouble accessing.
Room Quality
7.35
Rooms received mixed feedback; some found them small or oddly shaped.
Amenities
8.88
Adequate amenities overall, though there were some requests for updates.
Value for Money
7.84
Felt expensive for some compared to perceived value, especially with parking costs.
Food and Beverage
8.39
Food services were rated well; however, there were complaints about staff rudeness.
Overall Experience
8.86
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located across the street from the BART Subway System, the Oakland Marriott City Center offers easy access to downtown San Francisco. Guests can enjoy the convenience of exploring the city without the hassle of driving.

Comfortable Accommodations
Each guest room is equipped with cable TV featuring HBO film channels, as well as coffee facilities for a cozy stay. With rooms offering views of Downtown Oakland, guests can relax and unwind in a comfortable setting.

Amenities for Every Need
Whether guests are looking to stay active or productive, the hotel has them covered. With a gym for fitness enthusiasts and a business center for professionals, the Oakland Marriott City Center caters to all types of travelers.

Book your stay at the Oakland Marriott City Center for a convenient and comfortable experience.

Important information:

Please note: There is a package handling fee for incoming and outgoing shipments. Contact UPS Store at hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.5
Based on 807 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
S
Stefanie • family_with_children • us
7
2026-01-31 • via Nuitee
Z
Zachary • couple • us
6
2026-01-30 • via Nuitee
A
Ayanna • couple • us
10
2026-01-25 • via Nuitee
C
Calvin • solo_traveller • us
10
Sunset Views
Pros:

Loved the decor and the amenities! Our view was amazing as well we were able to witness a beautiful sunset!

Cons:

Needed more staff in preparation for increase in people staying for volleyball tournament and football playoffs...wait time for services....

2026-01-22 • via Nuitee
E
Ethan • couple • ca
10
2026-01-21 • via Nuitee
C
Clarinick • family_with_children • gb
7
Pros:

Breakfast was great! Value for money for sure. Room was decent size and well located

Cons:

Charged $60 to use WiFi even though it was free for Marriott members (which I am). Also charged $5 to pick up a package that was sent to the hotel. Ridiculous

2026-01-21 • via Nuitee
C
Crystal • couple • us
9
Great stay minus the smell in the room
Pros:

Prime location

Cons:

Smell in the room

2026-01-20 • via Nuitee
M
Maretta • solo_traveller • us
10
I appreciated the Oakland Marriott for price on rooms. The staff was excellent.
Pros:

The room was very nice. The tub was excellent

Cons:

The elevator didn’t work when I was. Checking out and heading to my Event. It made me an hour late. But other than that it was a very nice stay.

2026-01-20 • via Nuitee
W
William • family_with_children • au
7
Pros:

Bed was comfortable and room was big. Across the road is stairwell down to BART station. South east is Chinatown area. Nearby cafes are nice too within walking distance.

Cons:

Check-in lady seemed unbothered or emotionless when I told her I had issues getting into my room when tapping my keycard to get in.

2026-01-20 • via Nuitee
L
Lisa • extended_group • us
10
Cons:

A couple people were unprofessional that worked there

2026-01-19 • via Nuitee
M
Marisa • couple • us
6
2026-01-19 • via Nuitee
D
Deshawna • solo_traveller • us
8
2026-01-19 • via Nuitee
C
Claire • couple • us
10
2026-01-19 • via Nuitee
J
Justin • extended_group • us
10
Pros:

Food is great..Clean rooms..Beds are super soft.. Will be visiting again

Cons:

Parking is really expensive

2026-01-16 • via Nuitee
L
Louis • family_with_children • us
10
2026-01-15 • via Nuitee
E
Evayon • couple • us
10
2026-01-14 • via Nuitee
D
DeJuan • couple • us
7
2026-01-12 • via Nuitee
J
Jasson • family_with_children • us
9
2026-01-12 • via Nuitee
V
Victoria • solo_traveller • us
10
2026-01-06 • via Nuitee
H
Hagai • solo_traveller • gb
8
Pros:

Great location for an Oakland stay - very near the station

Cons:

I wish it would have been a bit cheaper…

2026-01-03 • via Nuitee