Hotel O Daylight Inn Elkhart I-90, IN

Hotels
2.7 (107 reviews)
2820 Cassopolis Street , Elkhart , US
+1 628-202-7135

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Pets allowed
Laundry
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Convenient (mentioned by one reviewer)
Positive customer service mention ('Awesome Amazing Customer Service')
Cons:
Roaches and visible infestation
Bed bugs reported
Dirty rooms and blood on the floor
Refused refunds / poor refund handling
Closed office / unattended front desk
Lack of basic amenities (no towels, no shower curtain, sink not working)
Garbage/unkept property areas
Dark/unsafe-feeling parking lot

Categories

Cleanliness
1
Reviews repeatedly report roaches, bed bugs, blood on the floor, and general filth; cleanliness is very poor.
Service
7
Mixed reports: one strong positive mention of 'Awesome Amazing Customer Service' but multiple complaints about refund refusals, unresponsive phone lines, and closed office hours; overall service perception is inconsistent but some guests reported helpful staff.
Location
5.2
Mixed: a few reviewers called the location 'convenient', but others describe a dark, abandoned-looking parking lot, garbage on the property, and generally unkept surroundings.
Room Quality
1
Rooms described as infested (roaches, bed bugs), dirty, with nonworking fixtures and visible damage; room quality is very poor.
Amenities
1.5
Guests report missing basic amenities (no towels, no shower curtain), sink not working, and lack of expected supplies — amenities are severely lacking.
Value for Money
2
Many guests felt the stay was not worth the price (had to pay more elsewhere after leaving) and refunds were refused, yielding low perceived value.
Food and Beverage
2.7
Not mentioned in reviews; assigned target overall rating.
Overall Experience
1.2
Overall experience is very negative due to infestations, cleanliness issues, and booking/refund problems; several guests did not stay because of conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location
Hotel O Daylight Inn Elkhart I-90, IN is strategically located near popular attractions like Swiss Valley Ski and Snowboard Area and Midwest Museum of American Art, making it an ideal choice for travelers seeking leisure and culture.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring TV with cable channels, free WiFi, and a work desk. The private bathrooms are stocked with complimentary toiletries, ensuring a relaxing experience for all guests.

Helpful Service
Our attentive reception staff is available to offer local insights and tips, enhancing your overall stay at Hotel O Daylight Inn Elkhart I-90, IN. Experience convenience and hospitality during your visit to Elkhart.

Book now for a delightful stay at Hotel O Daylight Inn Elkhart I-90, IN.

Important information:

Security Deposit of USD 50 for people with pets, will be charged upon check-in.

Please note that Pets are allowed for an extra charge of USD $20 per pet, per night, per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Guest Reviews

2.7
Based on 107 reviews
Cleanliness: 1
Service: 7
Location: 5.2
Room Quality: 1
Amenities: 1.5
Value for Money: 2
Food and Beverage: 2.7
Overall Experience: 1.2
H
Harris • couple • us
1
They suck
Pros:

Nothing at all had roaches

Cons:

Not a damn thang had roaches all n the room

2026-11-01 • via Nuitee
M
Marcia • couple • us
1
2026-10-16 • via Nuitee
E
Eugene • couple • us
8
7/10
Pros:

Convenient

Cons:

Some of the area towards the back had a bunch of garbage piled up

2026-09-19 • via Nuitee
A
Amir • couple • us
1
2026-09-18 • via Nuitee
Y
Ylonna • family_with_children • us
1
Disgusting hotel room
Pros:

Nothing

Cons:

The room was disgusting and infested with roaches literally running around in plain site. I refused the room and attempted to get a refund 4 minutes after seeing the room, but was told I couldn't get a refund. The really didn't appear to even be clean. I reserved a room with two beds one for myself and one for my son.

2026-09-14 • via Nuitee
E
Edwin • couple • us
1
ROACH
Pros:

Nothing

Cons:

ROACHESSSSS

2026-09-08 • via Nuitee
J
James • solo_traveller • us
1
Pros:

The best thing was I didn't stay there.

Cons:

They can't tell you they gave away my room

2026-09-07 • via Nuitee
M
Merry • solo_traveller • us
1
Bed bugs! Place needs condemned!
Pros:

We didn't stay! Scary! Bed bugs!

Cons:

We didn't stay! There were bed bugs and a dead roach! Sink didn't work. No shower curtain, no towels. We tried to cancel after seeing the room. The place is a dump! Should be removed from all booking sites. I want a full refund!!! We left after five minutes. Not safe for an animal to stay at! I have video! Please! Give me a refund! Remove this dump from your booking site! My first experience with 'Booking.com' and your app! We are extremely disappointed! Had to pay $100 more dollars to stay at a clean, safe hotel down the road.

2026-09-06 • via Nuitee
L
Lamarre • couple • us
1
Place was roaches. Dirty beds so bring your own sheets. And they would give me towels or anything for my room. Didn’t ev
Pros:

Nothing, AT ALL!

Cons:

The staff. The room. The location.

2026-08-29 • via Nuitee
W
Weed • solo_traveller • us
1
Booking.com and daylight in is the most disgusting businesses I've ever even tried to use from now o
Pros:

They had roaches bed bugs and there was blood on the floor I literally left 4 hours later and you guys refused my refund. Not will I not only will I never go back to that nasty hotel I will also never book with booking.com and I will tell everyone I know what how horrible your service and their hotel is

Cons:

I didn't like the cockroaches I didn't like the bed bugs and I didn't like the blood on the floor they said they would give me a refund and when I tried to call their oil company that's what they said there was no answer they said oh push this number push this number and I did and I did and they told me to hold and somebody would get with me and then it just hung up on me. I'll never use booking.com again you guys are the worst. When I asked when I asked for a refund because I couldn't even get in touch with the people who were supposed to give me the refund after only saying 4 hours because I was drunk and the only reason I rented the room was because I had been drinking unless 4 hours later when I was sober enough to drive you refused my refund and everything they told me never happened so I'll never use booking.com again it is the worst service I've ever used every single time I've used booking.com it has been the worst room in the entire place I am done with this

2026-08-25 • via Nuitee
P
Palmer • couple • us
1
We didn’t stay. Arrived to check in and office was closed, back in 15 min. We went to lunch, came back and drove around
Pros:

Nothing

Cons:

The property was unkept and dirty

2026-08-18 • via Nuitee
R
Racine • solo_traveller • us
1
2026-07-22 • via Nuitee
T
TUIKA • couple • us
10
Definitely Stay @ Any Of UR Locations Again
Pros:

Awesome Amazing Customer Service

2026-07-04 • via Nuitee
D
Damien • solo_traveller • us
1
Pros:

Customer service

Cons:

Bed bugs

2026-06-26 • via Nuitee
C
Church • solo_traveller • us
1
2026-06-22 • via Nuitee
B
Brandi • solo_traveller • us
1
2026-06-18 • via Nuitee
F
Faith • couple • us
3
2026-06-18 • via Nuitee
M
Michael • couple • us
1
I didn’t stay , it was a black out
Pros:

No service

Cons:

No lights

2026-06-17 • via Nuitee
M
Mikalai • solo_traveller • us
1
2026-06-14 • via Nuitee
D
Diane • solo_traveller • us
1
Pros:

I drove at 10:30pm into a dark parking lot, to an abandoned looking place. Two other vehicles also drove in. I asked a fellow in a white truck if he was staying, he said heck no! We all had to look for other places to stay! All left!

Cons:

Booking. Com should do a complete investigation
before they list places!

2026-06-14 • via Nuitee