UNA Hotels Cusani Milano

Hotels
•
Gruppo UNA
8.5 (3368 reviews)
Via Cusani 13 , Milan , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Maintenance required in rooms
Apathy in service

Categories

Cleanliness
7.71
Some reviews mentioned issues with the cleanliness and maintenance of rooms.
Service
9.18
Generally positive feedback about staff friendliness, though some complaints about apathy.
Location
9.22
Consistently praised for its excellent location close to attractions.
Room Quality
7.67
Some complaints about noise and maintenance issues in the rooms.
Amenities
8.2
Amenities were appreciated, though some noted limitations.
Value for Money
8.16
Feedback indicates some are disappointed with charges for basic items.
Food and Beverage
9.21
Breakfast was highly praised across multiple reviews.
Overall Experience
8.68
Overall satisfactory experience with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:40

Property Description

Central Location in Milan
UNAHOTELS Cusani Milano boasts an ideal central location in Milan, just minutes away from iconic landmarks like La Scala Opera House and Sforza Castle, making it the perfect base for exploring the city.

Luxurious Accommodations
Experience comfort and style in our 4-star hotel with modern and classic guest rooms featuring amenities such as free WiFi, air conditioning, and flat-screen satellite TV. The daily buffet breakfast caters to all tastes with a variety of options including gluten-free choices.

Exceptional Dining and Facilities
Indulge in Italian and international cuisine at Cairoli Bar & Restaurant by "UNA cucina" or unwind with drinks and snacks at Cairoli Bar. With a 24-hour reception, modern conference rooms, and on-site parking, we ensure a seamless stay for our guests.

Book your stay at UNAHOTELS Cusani Milano for a memorable experience in the heart of Milan.

Important information:

Please note that only domestic pets weighing up to 25 kgs are allowed and a final cleaning fee of EUR 25 per pet is applied.

Please note that Guests are required to show a physical ID in its original version and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3368 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
A
Aylin • solo_traveller • ch
8
2026-03-13 • via Nuitee
X
xavier • family_with_children • fr
8
2026-03-13 • via Nuitee
O
Oksana • couple • il
10
2026-03-11 • via Nuitee
R
Rachele • solo_traveller • it
2
Cons:

Concierge molto poco customer oriented, credo non fosse contento della prenotazione fatta tramite booking.
Una bruttissima esperienza accresciuta da un filo neppure troppo sottile di misoginia.

2026-03-10 • via Nuitee
N
Norma • couple • ar
7
Desastrosa!
Pros:

La Srta Francesca de recepción es una perfecta maleducada … !!

2026-03-10 • via Nuitee
M
Massimo • couple • it
9
2026-03-09 • via Nuitee
G
Guy • solo_traveller • mc
8
Agréable séjour
Pros:

L’emplacement, le personnel, le petit déjeuner

Cons:

Pas très bien insonorisé , la salle de bain était propre mais en mauvais état.

2026-03-06 • via Nuitee
M
Marina • couple • rs
8
Pros:

Location is perfect, close to the pedestrian area and park. Parking is in the hotel building, which is very convenient for the central location. Breakfast is good.

Cons:

Rooms need renovation.

2026-03-05 • via Nuitee
W
Wioletta et Philippe • couple • fr
4
Mal dormi
Pros:

Propre bien situé

Cons:

Impossible de dormir mal insonorisé du bruit toute la nuit dans la rue monsieur à l’accueil pas gracieux bagagiste vous porte les bagages en arrivant mais pour partir il vous montre juste la porte pour sortir

2026-03-02 • via Nuitee
H
hasan • couple • tr
10
2026-02-26 • via Nuitee
D
Diego • solo_traveller • cl
9
Gran ubicación
Pros:

La ubicación y desayuno

Cons:

Me
Gustó todo

2026-02-26 • via Nuitee
A
alec24 • couple • ch
8
2026-02-23 • via Nuitee
Y
Yavuz • couple • tr
9
2026-02-23 • via Nuitee
F
francesca • family_with_children • it
8
2026-02-22 • via Nuitee
M
Micaela Milagros • couple • ar
8
2026-02-22 • via Nuitee
G
Gregory • couple • gr
9
Μια πολύ όμορφη διαμονή
Pros:

Η κεντρική τοποθεσία του ξενοδοχείου που καθιστά όλα τα κύρια αξιοθέατα του Μιλάνου προσβάσιμα πεζή, η πολύ καλή εξυπηρέτηση από το προσωπικό, η ησυχία και σχετική ευρυχωρία των δωματίων, η άψογη καθαριότητά όλων των χώρων και η καλή σχέση ποιότητας - τιμής. Το πρωινό και το φαγητό στο ξενοδοχείο ήταν αντάξιο των προσδοκιών. Ανυπομονούμε να ξανάρθουμε το καλοκαίρι σε συνδυασμό με την επίσκεψη μιας παράστασης όπερας στη Scala.

2026-02-22 • via Nuitee
L
Louisa • extended_group • us
9
2026-02-12 • via Nuitee
M
Mirella • couple • br
10
2026-02-12 • via Nuitee
G
Giulio • couple • it
9
Pros:

L’arredamento in generale, l’accoglienza e il personale molto disponibile, infine la colazione spettacolare.

2026-02-11 • via Nuitee
M
Mohamed • solo_traveller • ae
2
2026-02-10 • via Nuitee