UNA Hotels Cusani Milano

Hotels
•
Gruppo UNA
8.5 (3395 reviews)
Via Cusani 13 , Milan , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Maintenance required in rooms
Apathy in service

Categories

Cleanliness
7.71
Some reviews mentioned issues with the cleanliness and maintenance of rooms.
Service
9.18
Generally positive feedback about staff friendliness, though some complaints about apathy.
Location
9.22
Consistently praised for its excellent location close to attractions.
Room Quality
7.67
Some complaints about noise and maintenance issues in the rooms.
Amenities
8.2
Amenities were appreciated, though some noted limitations.
Value for Money
8.16
Feedback indicates some are disappointed with charges for basic items.
Food and Beverage
9.21
Breakfast was highly praised across multiple reviews.
Overall Experience
8.68
Overall satisfactory experience with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:40

Property Description

Central Location in Milan
UNAHOTELS Cusani Milano boasts an ideal central location in Milan, just minutes away from iconic landmarks like La Scala Opera House and Sforza Castle, making it the perfect base for exploring the city.

Luxurious Accommodations
Experience comfort and style in our 4-star hotel with modern and classic guest rooms featuring amenities such as free WiFi, air conditioning, and flat-screen satellite TV. The daily buffet breakfast caters to all tastes with a variety of options including gluten-free choices.

Exceptional Dining and Facilities
Indulge in Italian and international cuisine at Cairoli Bar & Restaurant by "UNA cucina" or unwind with drinks and snacks at Cairoli Bar. With a 24-hour reception, modern conference rooms, and on-site parking, we ensure a seamless stay for our guests.

Book your stay at UNAHOTELS Cusani Milano for a memorable experience in the heart of Milan.

Important information:

Please note that only domestic pets weighing up to 25 kgs are allowed and a final cleaning fee of EUR 25 per pet is applied.

Please note that Guests are required to show a physical ID in its original version and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3395 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
R
Renan • couple • br
10
Maravilhosa
Pros:

Quarto bom espaço. Linda vista para a praça.
Ótimos travesseiros e colchão
Limpeza perfeita. Duas vezes por dia quando necessário

Cons:

Nada

2026-04-18 • via Nuitee
C
christopher • couple • gb
8
2026-04-17 • via Nuitee
M
Markus • solo_traveller • ch
9
Wunderschön
Pros:

Sehr gutes und reichhaltiges Frühstück

Cons:

Nichts

2026-04-16 • via Nuitee
T
Timothy • couple • au
8
Pros:

Location was great, walking distance to most things.

Cons:

Beds are very firm. They do have onsite parking but it is very difficult to find somewhere to pull over for checking in (they have no reserved street parking space for doing this)

2026-04-15 • via Nuitee
D
Domenico • extended_group • it
8
2026-04-14 • via Nuitee
D
Dalia • solo_traveller • eg
10
2026-04-14 • via Nuitee
C
Claudia • couple • ch
8
Komfortables Stadthotel an super Lage
Pros:

Sehr gute zentrale Lage

Cons:

Zimmer zur Strassenseite etwas laut

2026-04-13 • via Nuitee
B
Berkcan • couple • tr
9
2026-04-13 • via Nuitee
F
Fabrizio • couple • ch
10
2026-04-13 • via Nuitee
A
Alnafisah • couple • sa
7
Pros:

أعجبني الموقع رائع والفطور على بساطته إلا انه لذيذ والخدمة ممتازه والمرافق ممتازه والموظفين جدا خدومين وودودين

Cons:

التكيف كان لايعمل ولكن الحمدلله اننا صادفنا جو حلو واضطرينا لفتح الشبابيك عشان الهواء ولكن لم نستطيع النوم من الازعاج في الخارج الترام يمر من امام الفندق

2026-04-12 • via Nuitee
A
Alla • solo_traveller • gb
8
Fantastic hotel. Great location
Pros:

Very comfortable and clean. Central location
Staff kindly upgrade my room to a junior suite and allowed a late check out as I needed a shower after Milan Marathon.
Very impressed with the service

Cons:

On the pricey side

2026-04-12 • via Nuitee
A
Ali Emre • family_with_children • de
8
Short get away to Italy
Pros:

Location is amazing. A lot to see and restaurants in a walking distance.

Cons:

All good

2026-04-11 • via Nuitee
C
Cindy • couple • fr
10
2026-04-11 • via Nuitee
A
Ali Emre • family_with_children • de
9
2026-04-11 • via Nuitee
A
Antonio • extended_group • de
8
2026-04-10 • via Nuitee
J
jaime • family_with_children • pt
10
2026-04-09 • via Nuitee
M
Meshari • couple • ae
1
Pros:

Maybe just the location is good rather than everything else is bad

Cons:

AC is not working for the whole hotel and I am suffering to get a refund for the amount paid

2026-04-08 • via Nuitee
E
Elena Anna Manuela • solo_traveller • it
10
Pros:

Gentilezza dello staff, check-in e check-out rapidi, deposito bagagli, posizione dell'albergo, amenities e bagno con doccia e vasca.

Cons:

la levetta del rubinetto per lo scarico non ha funzionato bene, non ho avuto tempo di avvertire la reception.

2026-04-07 • via Nuitee
A
Aneta • couple • pl
9
Pros:

Śniadanie było bardzo dobre. Lokalizacja hotelu super, bardzo blisko Dumo. Jeden z najlepszych hoteli we Włoszech, w których byłam. Polecam.

2026-04-07 • via Nuitee
H
Hüseyin • couple • tr
10
Pros:

Öncelik olarak çalışanlar çok ilgiliydi kahvaltısı güzeldi sonra konum plarak harika yerdeydi

2026-04-07 • via Nuitee