The Inn On The River

Hotels
9.4 (3142 reviews)
2492 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3142 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
C
Chris • solo_traveller • us
9
2026-05-29 • via Nuitee
A
Ashleigh • extended_group • us
10
2026-05-29 • via Nuitee
P
Praveen kumar • family_with_children • us
9
Pros:

Breakfast, river view

2026-05-29 • via Nuitee
A
Alexis • family_with_children • us
10
2026-05-28 • via Nuitee
H
Hendley • couple • us
8
2026-05-26 • via Nuitee
M
Michael • couple • gb
9
Perfect place to stay whilst visiting Pigeon Forge
Pros:

Location. From a riverside room you could be miles from the bedlam of Pigeon Forge but in reality you are right where you need to be.
Loved the cookies, popcorn and hot/cold drinks, non alcoholic, from 7pm to 10pm every night.

Cons:

Breakfast was ok. No pastries were evident just a few cinnamon rolls. The Waffle mixture was too thin and put me of waffles for a while, probably a good thing. That’s it

2026-05-26 • via Nuitee
K
Kaitlyn • family_with_children • us
9
2026-05-26 • via Nuitee
V
Vicky L • extended_group • us
10
Great Stay with a View
Pros:

Loved the balcony and how stress free this visit was.

Cons:

Nothing I can think of, everything was excellent

2026-05-25 • via Nuitee
M
mark • couple • us
8
Pros:

Location, facilities!

2026-05-24 • via Nuitee
D
Donald • couple • us
10
2026-05-22 • via Nuitee
G
GRAVES • solo_traveller • us
9
2026-05-22 • via Nuitee
M
Michael • couple • us
8
Pros:

Breakfast was very good.

2026-05-21 • via Nuitee
T
Terry • solo_traveller • us
10
Very relaxing and a nice time. Location was good and easy to get to. Beautiful both inside and out. Sorry, apparently
Pros:

Everything from the moment we registered. Very professional employees at the desk, even the cleaning personal always said hello and asked us about our stay. Beautiful lounge to socialize, outdoor fire pit, and an amazing breakfast buffet… are just a few of your beautiful Inn.

Cons:

Cannot say anything… because we never experienced anything negative!

2026-05-19 • via Nuitee
S
Shannon • couple • us
9
I will definitely stay again
Pros:

Very clean. Breakfast was great. Staff was friendly

Cons:

I asked for a balcony room but didn’t receive it

2026-05-18 • via Nuitee
K
Kathy • couple • us
10
Loved the places
Pros:

Loved the location

Cons:

This was our first stay at the inn and we would return

2026-05-18 • via Nuitee
S
Sheila • couple • us
10
2026-05-18 • via Nuitee
M
Melanie • couple • us
5
Dont put decorative pillow shams that looked dirty on turned down bed
Pros:

family friendly

Cons:

black ants in room

2026-05-18 • via Nuitee
G
Gary • couple • us
8
2026-05-17 • via Nuitee
M
Melody • extended_group • us
10
Great experience. Will definitely recommend.
Pros:

Loved view from balcony, great breakfast buffet, everyone was very nice and accommodating.

2026-05-14 • via Nuitee
J
Joy • solo_traveller • us
8
2026-05-14 • via Nuitee