The Inn On The River

Hotels
9.4 (3268 reviews)
2492 Parkway , Pigeon Forge , us
+1 865-428-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.4
Based on 3268 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
L
Lorraine • solo_traveller • us
10
Pros:

I enjoyed everything about the place. I liked looking at the river. The breakfast was great.

Cons:

The mattress was my biggest problem. I woke up with alot of back pain.

2026-08-15 • via Nuitee
A
Amanda • couple • us
10
2026-08-13 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-08-13 • via Nuitee
J
Jennifer • couple • us
10
It was very clean & very professional
Pros:

The property was beautiful & great location

2026-08-12 • via Nuitee
S
Steve • couple • us
10
2026-08-11 • via Nuitee
K
Karen • couple • us
10
Enjoyed our stay at The Inn on the River; it was perfect!
Pros:

Room was clean and comfortable. Staff was friendly and attentive. Loved the popcorn that was offered every night!

2026-08-10 • via Nuitee
C
Christopher • family_with_children • us
10
2026-08-08 • via Nuitee
T
Theresa • couple • us
10
Pros:

Location and accommodating staff.

2026-08-07 • via Nuitee
J
James • couple • us
10
Pros:

It was very nice and clean

2026-08-04 • via Nuitee
T
Teddy • couple • us
10
2026-08-04 • via Nuitee
E
Elias • solo_traveller • us
9
Worth the stay
Pros:

Decent free breakfast, by the river w/ river view.

Cons:

Oolder dated hotel, could use some remodeling.

2026-08-03 • via Nuitee
T
Tarra • couple • us
7
Pros:

The river view eating breakfast.

2026-08-03 • via Nuitee
S
Sandi • solo_traveller • us
10
Pros:

The view. We loved sitting on the balcony watching the ducks & geese.

Cons:

Could update the carpet but other than that everything was perfect.

2026-08-03 • via Nuitee
M
mwolfenbarger • Solo travel • El Paso, Texas
10
Stay at the Inn On The River
Pros:

When I stay in Pigeon Forge or Gatlinburg, I stay at the Inn On The River! It's always immaculate and convenient to everything. The staff is so friendly and helpful...really southern, and when I come home I like that. It is so relaxing to sit out on the room balcony by the river. This place has EVERYTHING that the more expensive "name" hotels have to offer. It's my go to stay.

2026-07-31 • via Tripadvisor
R
rodneyjQ4774EC • Family • Fort Payne, Alabama
10
Good value and comfortable beds.
Pros:

The Inn on the River in Pigeon Forge was excellent. On short notice we decided to take a couple of days for a last trip of summer vacation. I had seen a few posts of The Inn on the River and decided to give it a try. So glad we did. The rooms were nice and clean, at a reasonable price. My daughter loved the pools and hot tub. Definitely will go back!

2026-07-30 • via Tripadvisor
T
tracybH9656SN • Family
10
Nice and comfortable
Pros:

Very nice and clean. Beds were comfortable.

2026-07-28 • via Tripadvisor
O
O67SBwilliaml • Couples
10
Visit The Inn on the River - Ask for Madison
Pros:

We have a wonderful experience with The Inn on the River which started with Madison who booked our reservation. She was the kind of employee you would want to clone for her genuine warmth, knowledge and courteous nature. Our whole experience with The Inn ended with our dreading to leave.

2026-07-28 • via Tripadvisor
W
W7061OOstevek • Family • La Porte, Indiana
10
Another Great Family Vacation at the Inn On The River
Pros:

Just got back from staying there for 7 nights .We have stayed there multiple times I would still give them 5 stars Great Friendly staff James and Brian and the other crew sorry i forgot names are great to deal with check in was easy.The food staff Daniel and wyatt and the crew worked very hard at the breakfast very good selection of food and very clean great job. Also a big shout out to Nathan at the pool He opened the door so i could get my Grandson shirt he left in there after hours thank you. And last the cleaning crew did a great job on our room all we needed was fresh towels but they made the beds and cleaned daily your crew worked very hard. If you are looking for a nice place to stay that is still family owned this is the place for you it is clean, friendly, Breakfast,2 pools,hottub, close to everything and best of all they won't gouge you on the price what more could you ask for we will be back thank you from steve and kathy king and family 5 stars

2026-07-27 • via Tripadvisor
T
tharpr • Family
10
Fantastic place and very friendly
Pros:

Great room literally on the river. A lot of the places say they are on the river, but they're not! Very friendly and helpful staff. Great breakfast. A very peaceful and relaxing atmosphere. Great for families! Had some issues with a third party reservation.And Brian went above and beyond to get it, straightened out. Even the manager Barbie who was home got involved. If you're thinking about staying in
Gatlinburg. Pigeon Forge is very close and much nicer and spread out. We actually stayed two extra days.

2026-07-26 • via Tripadvisor
M
MELISSA • family_with_children • us
10
Everything we needed and wanted was at this hotel which was excellent for us.
Pros:

My 7-year-old grandson loved the breakfast as did I. The complimentary popcorn, cookies, cucumber water, coffee, and cappuccino were a wonderful addition to our stay.

Cons:

The early morning noise of people going down the hallway to breakfast.

2026-07-25 • via Nuitee