The Inn On The River

Hotels
9.4 (3184 reviews)
2492 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3184 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
D
DARLENE • couple • us
8
Comfortable ,great scenery and will stay again
Pros:

The landscaping was beautiful they had several places you could sit by the river and relax. Close to everything,Staff was very pleasant a lot of room inside and out to eat breakfast. Beds were very comfortable ,walk in shower was great. And maintenance was out every morning cleaning up. And one neat thing was the bible was open and had a prayer printed for your stay. Whoever is in charge of this hotel is was great to religious options around. Could of used a comfortable chair in room

Cons:

Reading people’s reviews said the breakfast was good well it really was just like any other hotel same options no real eggs,sausages every day where’s the bacon and one day we didn’t get down there till 9:30 and everything was pretty much gone and they didn’t even fill everything back up and there was a lot of people still wanting to eat.

2026-06-27 • via Nuitee
D
DENICE • family_with_children • us
10
Overall an Awesome stay no complaints about The Inn On The River.
Pros:

We were in a room smaller than last time on the 4th floor. That was a little disappointing. The breakfast and the cleanliness were top level. No complaints there. The room was cleaned and the breakfast was hot with a variety.

Cons:

My room was smaller.

2026-06-24 • via Nuitee
M
Mark • couple • us
10
2026-06-24 • via Nuitee
J
Jackie • family_with_children • us
8
Very friendly staff, good breakfast options, and lovely views
Pros:

The location and the river

Cons:

Room size and distance to rooms

2026-06-23 • via Nuitee
C
Candace • solo_traveller • us
9
2026-06-23 • via Nuitee
W
Whitlie • family_with_children • us
10
2026-06-22 • via Nuitee
J
Joanne • extended_group • us
10
2026-06-21 • via Nuitee
W
William • couple • us
10
Relaxing
Pros:

Very nice facilities

2026-06-20 • via Nuitee
C
Christean • solo_traveller • us
10
Pros:

We loved everything about this place. The staff were very attentive and caring. The rooms were clean and the shower was spacious.

Cons:

The rooms could be a bit bigger because the luggage trolly takes up what little walking space there is.

2026-06-20 • via Nuitee
K
Kevin • family_with_children • us
10
Best stay in the smilies
Pros:

Close access to everything. Clean and comfortable. Large selection for breakfast and evening snacks. Staff is so helpful.

Cons:

Nothing

2026-06-20 • via Nuitee
C
carolyn • couple • us
8
we will come back
Pros:

, breakfast were great, hotel clean but location on the river was magnificent

Cons:

rooms a little small

2026-06-20 • via Nuitee
N
Navigate20244885929 • Family
10
Wonderful
Pros:

Everything was wonderful. Great Smoky Mountain vibe!

2026-06-19 • via Tripadvisor
K
keith • family_with_children • us
10
2026-06-19 • via Nuitee
N
Nicole • family_with_children • us
10
Everything was great! The room was clean. The beds were soft. Almost every time I went out into the hall someone was alw
Pros:

This is the second time we have stayed here. We came back because we had a great experience. The location, the beautiful river, the room the people who work there and the breakfast was all great. We will come back again.

Cons:

Nothing! Keep doing a great job!

2026-06-19 • via Nuitee
R
Richard • couple • us
10
Very nice
Pros:

Good breakfast

Cons:

Lighting in room. Too dark

2026-06-19 • via Nuitee
T
Tina • solo_traveller • us
7
But all in all, it was an enjoyable stay!
Pros:

Beautiful view & very friendly staff!

Cons:

The elevator was broke at the time of our checkout, so we had to take the stairs with very heavy luggage.

2026-06-19 • via Nuitee
K
kimberlycK1222YS • Family
10
our home away from home
Pros:

Me and my husband recently went back to our favorite place the Inn on the River. The atmosphere and the rooms are always nice, and they did some new recent updated touches that made it feel even more homey than it already does. My husband has PTSD and feels right at home and relaxed. It is definitely an amazing place for veterans and families. This is one of the best quietest, calming, relaxing, places that we go and stay, and we absolutely love being there have been going for many years and many times in the year. We look forward to many more stays and excellent memories at our home away from home.

2026-06-18 • via Tripadvisor
M
Mayer • solo_traveller • us
10
Pros:

We loved the hotel. It was amazing because we was on the river and the shower was amazing. Staff was friendly. Popcorn and cookies and drinks were served nightly 7 to 10. We'll be back

Cons:

Loved it all

2026-06-18 • via Nuitee
S
Sherry • solo_traveller • us
10
2026-06-18 • via Nuitee
B
Beverly • solo_traveller • us
10
Pros:

Everything was great!

Cons:

Everything was great!

2026-06-18 • via Nuitee