The Inn On The River

Hotels
9.4 (2946 reviews)
2492 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2946 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
G
Greg • extended_group • us
9
2026-03-20 • via Nuitee
M
may • solo_traveller • us
10
Pros:

The lady at the front desk was so kind and helpful. We liked the parking on site and the convenient location. The bed was so comfortable .

2026-03-19 • via Nuitee
L
Linda • couple • us
10
Would stay again at a lower price
Pros:

Everything was great except carpet could use a cleaning

Cons:

Pool time for closing not late enough

2026-03-19 • via Nuitee
L
LISA • couple • us
10
it was a great anniversary for me and my spouse
Pros:

the room was clean, excellent we stayed in the room with a balcony on the river it was excellent. breakfast was great. overall we had a great time even got to see some snow. we will be back.

Cons:

nothing.

2026-03-18 • via Nuitee
C
Chad • extended_group • us
10
2026-03-18 • via Nuitee
B
Brent • couple • us
10
Wonderful experience overall
Pros:

Just a great place to stay with friendly staff and clean facilities!

Cons:

A little difficult getting in the parking lot if people are parked under drive up area.

2026-03-17 • via Nuitee
D
Dawn • couple • us
10
A relaxing getaway
Pros:

The staff was very friendly and being on the river was very relaxing. Having breakfast included was a nice benefit.

2026-03-16 • via Nuitee
A
Amanda • family_with_children • us
9
2026-03-16 • via Nuitee
K
Karen • family_with_children • us
10
We really enjoyed our stay
Pros:

Clean and great beds

Cons:

Nothing

2026-03-16 • via Nuitee
H
Holli • family_with_children • us
10
Pros:

Breakfast buffet was wonderful, pool and hot tub great! Staff had exceptional customer service.

2026-03-16 • via Nuitee
G
Gerald • couple • us
10
2026-03-16 • via Nuitee
B
Brandon • couple • us
8
2026-03-16 • via Nuitee
S
Szypula • family_with_children • ca
9
Hidden Gem, Great Value
Pros:

The staff were friendly and helpful. The Inn was lovely, clean and had great beds. Morning breakfast included a lot of delicious options and the fresh popcorn in the evening was a bonus. The firepit by the river was an awesome spot for winding down and meeting new people in the evenings.

Cons:

Nothing. I would stay here again and recommend the place to friends and family.

2026-03-15 • via Nuitee
A
Angelyn • extended_group • us
10
2026-03-15 • via Nuitee
M
Melissa • family_with_children • us
9
2026-03-14 • via Nuitee
T
Taylor • couple • us
8
Pros:

Everything but the beds

Cons:

The beds

2026-03-05 • via Nuitee
J
Jessica • couple • us
10
2026-03-04 • via Nuitee
C
Casey • family_with_children • us
10
Pros:

Absolutely amazing complimentary breakfast, best hotel breakfast I've ever had, truly. Amazing view from balcony, very calming and relaxing. Great indoor pool with great hours. Loved this hotel!!! This will be my number one choice for every pigeon forge trip from here on out!!!

2026-03-03 • via Nuitee
K
Kristi Whisenant • couple • us
10
Great location & stay!
Pros:

The creek with the ducks were a lovely site to see from the balcony.
Quiet floor.

Cons:

nothing

2026-03-02 • via Nuitee
L
LaDonna • family_with_children • us
9
Pros:

Staff is very friendly and helpful.

Cons:

N/A

2026-03-02 • via Nuitee