The Inn On The River

Hotels
9.4 (2946 reviews)
2492 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2946 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
T
Taylor • couple • us
8
Pros:

Everything but the beds

Cons:

The beds

2026-03-05 • via Nuitee
J
Jessica • couple • us
10
2026-03-04 • via Nuitee
C
Casey • family_with_children • us
10
Pros:

Absolutely amazing complimentary breakfast, best hotel breakfast I've ever had, truly. Amazing view from balcony, very calming and relaxing. Great indoor pool with great hours. Loved this hotel!!! This will be my number one choice for every pigeon forge trip from here on out!!!

2026-03-03 • via Nuitee
K
Kristi Whisenant • couple • us
10
Great location & stay!
Pros:

The creek with the ducks were a lovely site to see from the balcony.
Quiet floor.

Cons:

nothing

2026-03-02 • via Nuitee
L
LaDonna • family_with_children • us
9
Pros:

Staff is very friendly and helpful.

Cons:

N/A

2026-03-02 • via Nuitee
R
roxanna • solo_traveller • us
10
We will be back.
Pros:

The staff was so polite and the rumors were so clean.

Cons:

It was so relaxing and beautiful to look at.

2026-03-02 • via Nuitee
R
RICKY • couple • us
10
2026-03-02 • via Nuitee
S
Steve • couple • us
9
Would stay again, no complaints
Pros:

clean and quiet

Cons:

Beds are a little uncomfortable.

2026-03-02 • via Nuitee
B
B8288TAalane • Couples
10
A great relaxing experience in the off season, can recommend
Pros:

V. pleased with this place. Travel Partner wanted a quick getaway - thought we'd give this a try without all those darn tourists about. (grin) Also rates were low at this time.
Building is a little dated but nothing problematic. Room v. nice, bathroom much nicer with a great walk-in shower.
We were on parking side. You can pay extra for the river view, but... You can see the river, but all the rest of the local buildings, lights, etc. Can't recommend the up charge.
Morning breakfast good, more selections than usual hotel fare. Really, really like their all-the-time coffee and hot drinks dispenser in the lobby. BTW, the cocoa in pretty good. They also have evening popcorn too!
They're more of a resort than standard hotel. Roomy lobby, people gathered there in the evening to hang out and play board/card games. Didn't use their business center but did see multiple people there at times.
Just off the breakfast area is a covered patio, you can eat there in the morning and watch the local critters. Saw geese (of course!), ducks, and what google said was a Great Blue Heron. They have feeder dispensers (25 cents) and they are professional beggars, of course. Also a fire pit right off the patio.
They are right off the Parkway, center of PF. Easy enough to turn right toward G'burg. Little harder for a left, either immediately cross the lanes for a u-turn, or go down to Wears Valley road at the light and cut over to Teaster.
Parking is well lit
Puckett's is literally right across the parking lot. Short walk other way on sidewalk to Harpoon Harry's, Five Guys, etc.
We were there last week of Feb., and it was great. Almost everything was open, but traffic was mostly light. Travel Partner said this was so nice and we should do this again next year.

2026-02-28 • via Tripadvisor
E
E2838EYstevej • Family
10
5 day getaway.
Pros:

Everything was great, The breakfast, the room and the location. That's for an excellent vacation.

2026-02-28 • via Tripadvisor
O
ODL7 • Family • Travelers Rest, South Carolina
10
Best place to stay in the mountains
Pros:

Gentleman at front desk was very professional. Breakfast was great and rooms clean as always. When in Pigeon Forge we only stay at the Inn.

2026-02-27 • via Tripadvisor
P
Pamela • family_with_children • us
6
Cons:

I know its not the properties fault, but people staying there this time were rude and nasty during breakfast.

2026-02-26 • via Nuitee
M
Mary Lynn • couple • us
8
2026-02-25 • via Nuitee
D
Dawn • extended_group • us
10
Pros:

So clean and safe

2026-02-24 • via Nuitee
C
Compass257912 • Family
10
The place to stay in Pigeon Forge.
Pros:

Always a fabulous stay at Inn On The River. It has become our place to stay when we visit Pigeon Forge. Clean, comfortable, amazing staff. Located in the middle of everything. Reasonable prices. What’s not to like.

2026-02-23 • via Tripadvisor
9
988mitchc • Family
10
Great
Pros:

Great hotel have indoor and outdoor pools the outside fire pit is nice breakfast is good most important rooms are clean and staff is very nice parking is easy good value .

2026-02-23 • via Tripadvisor
O
O7811FSdannys • Family
10
Love the river view
Pros:

Great location especially being on the river, room was great with a great view of the river and watching the geese, ducks and other small wildlife while sitting on the balcony made it somewhat feel like it was not in the main part of town, also the rooms were not noisy and the complimentary breakfast was terrific and the staff was very friendly and courteous. We will be back to stay again.

2026-02-23 • via Tripadvisor
D
Danny • solo_traveller • us
10
The river view
Pros:

The view from the river balcony

Cons:

N/a

2026-02-23 • via Nuitee
J
Jacob • family_with_children • us
9
Wonderful short stay
Pros:

Price, convenience and staff were excellent.

Cons:

Parking was difficult unless you parked earlier in the evening and didn’t return too late. Otherwise you have to park behind the hotel.

2026-02-23 • via Nuitee
P
Phil • couple • us
9
2026-02-23 • via Nuitee