The Inn On The River

Hotels
9.4 (3279 reviews)
2492 Parkway , Pigeon Forge , US
+1 865-428-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.4
Based on 3279 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
D
Daniel • couple • us
10
Pros:

Friendly staff, cleanliness, great breakfast. I love the river view. This was our second time staying there. Definitely will go back.

Cons:

The only problem that we had was the handicap parking. There was only one spot near the front door. There were other handicap spots located further down near other entrances. We will still continue to stay here though. Love this place!

2026-10-14 • via Nuitee
L
Lesia • couple • us
1
2026-10-12 • via Nuitee
C
Crystal • couple • us
10
Pros:

Beautiful Property.

2026-10-11 • via Nuitee
B
Brittany • family_with_children • us
10
2026-10-10 • via Nuitee
P
Phillip • couple • us
7
Overall a good experience.
Pros:

Breakfast good
Location good
Staff friendly

Cons:

Hallway cleanliness on 3rd floor

2026-10-10 • via Nuitee
C
Charles • couple • us
8
2026-10-09 • via Nuitee
M
Mark • couple • us
8
2026-10-08 • via Nuitee
A
aaron • couple • us
10
2026-10-07 • via Nuitee
C
Caudill • family_with_children • us
10
2026-10-07 • via Nuitee
D
Diana • couple • us
10
Pros:

Love the view of the river while eating breakfast,which was very good

2026-10-07 • via Nuitee
D
Diana • couple • us
10
2026-10-07 • via Nuitee
J
Judy • couple • us
10
2026-09-18 • via Nuitee
F
Farr • solo_traveller • us
9
2026-09-14 • via Nuitee
R
Robbins • solo_traveller • us
10
2026-09-13 • via Nuitee
W
william • couple • us
10
2026-09-13 • via Nuitee
B
Bradley • couple • us
10
2026-09-12 • via Nuitee
C
Christin • solo_traveller • us
10
Pros:

They staff was very accommodating

Cons:

It could have been cleaner and was very pricey

2026-09-08 • via Nuitee
J
Julie • solo_traveller • gb
8
Couple from uk
Pros:

Was a lovely inn, the river setting makes it really peaceful for a very busy area, lovely seating area with rocking chairs and seating.. was beautiful.. excellent for families as there is a play atea with lots of toys. Brilliant location. Beds comfortable. Would stay again

Cons:

Nothing we disliked but rooms are quite dated very dark but very clean and comfortable, the lobby has sofas and a tv.

2026-09-08 • via Nuitee
B
Brenda • family_with_children • us
10
Pros:

Breakfast was hot and there was plenty to go around.

2026-09-08 • via Nuitee
S
Sheryl • solo_traveller • us
10
2026-09-05 • via Nuitee