The Inn On The River

Hotels
9.4 (2946 reviews)
2492 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2946 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
1
1f66ee93ce3d73d0bdcd899918bc74b6 • family_with_children • us
9
Nice and relaxing
Pros:

Location, staff, facilities

2026-04-18 • via Nuitee
7
7cc7c3812894710a2f3306806a7969e2 • couple • us
10
2026-04-17 • via Nuitee
2
212f93ffb5af70678380621d98f4b303 • solo_traveller • us
10
2026-04-14 • via Nuitee
D
d80458317caa70033782b3270b77cbb7 • couple • us
9
Great location and great place to stay.
2026-04-13 • via Nuitee
0
0ae4c0bcbb397008b7472bc895bc0570 • solo_traveller • us
10
Awesome
Pros:

The River

Cons:

N/A

2026-04-13 • via Nuitee
F
f627d53cc9d371bb27f4a8698366d4e3 • solo_traveller • us
10
Pros:

Great hotel. Love the patio by the river.

Cons:

N/A

2026-04-13 • via Nuitee
0
0792e5f2dae570d961889b2b88ea311b • family_with_children • us
10
2026-04-12 • via Nuitee
5
59a62d56b34e702dd6ecee1ac7a5cfcc • family_with_children • us
10
2026-04-12 • via Nuitee
R
Richard • family_with_children • us
10
Excellent and relaxing for the family.
Pros:

The breakfast is very good and fresh. The motel is very clean staff friendly and location is easy to get around. As a frequent visitor it's good for all our needs.

Cons:

Wish the pool and hot tub was open a little later when returning from late supper and or dollywood.

2026-04-11 • via Nuitee
K
Kim • couple • us
10
2026-04-11 • via Nuitee
J
Jessica • family_with_children • us
10
2026-04-10 • via Nuitee
S
Shelley • solo_traveller • us
10
Pros:

Very clean and staff were extremely friendly.

Cons:

We liked everything.

2026-04-08 • via Nuitee
T
Tracey • couple • us
10
2026-04-08 • via Nuitee
S
Shelby • solo_traveller • us
10
2026-04-07 • via Nuitee
C
Cowart • family_with_children • us
7
The river
Pros:

Good

Cons:

Nothing the river

2026-04-06 • via Nuitee
A
Ashley • family_with_children • us
10
An amazing week at the Inn!
Pros:

The customer service and hospitality was excellent. They gave us recommendations for restaurants to try nearby. We loved how cozy it felt inside.

2026-04-06 • via Nuitee
J
James • family_with_children • us
10
2026-04-06 • via Nuitee
A
Anna • family_with_children • us
5
2026-04-06 • via Nuitee
4
447arianap • Family
10
So cozy!!
Pros:

Service was beyond excellent! And the hotel was so so cozy and cute. Absolutely loved it!!

2026-04-02 • via Tripadvisor
A
Ann • couple • us
10
We had a great time!
Pros:

Beautiful and great location

Cons:

Cleaning staff banged on my door so loud I thought there was something wrong. But the front desk staff was great.

2026-04-02 • via Nuitee