Quality Inn & Suites Goshen

Hotels
•
Quality Inn
6.5 (302 reviews)
1930 Lincolnway East , Goshen , US
+1 574-534-3133

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Great/convienient location
Good value/price
Clean common areas (per many reviews)
Convenient for shops/restaurants
Cons:
Noisy between rooms and hallways
Poor/limited breakfast selection and quality
No elevator (issues for guests on upper floors)
Uncomfortable/hard beds
Room cleanliness issues (smoke odor, stains, isolated blood incident)
Outdated furniture and need for renovation
Limited amenities (no hot tub, small pool, scarce toiletries)

Categories

Cleanliness
6
Mixed reports: several guests praised cleanliness and common areas as neat, but multiple complaints of rooms smelling of tobacco/body odor, stained carpets, dried blood on towels and rooms not clean on arrival.
Service
8
Generally strong: many mentions of friendly, accommodating staff and a proactive manager; isolated reports of poor/awful customer service.
Location
8.5
Consistently praised: many guests noted a great, convenient location close to shops, restaurants and with easy access to main roads.
Room Quality
5
Several issues reported: noisy rooms, very hard or uncomfortable beds, outdated/faded/lumpy furniture, tobacco smells and plumbing problems in some rooms.
Amenities
5.5
Limited or lacking: repeated mentions of no elevator, no hot tub, very small pool, scarce bathroom amenities and limited coffee choices.
Value for Money
7.5
Positive overall: multiple guests commented on good/great value and favorable price for what is offered, though some felt it was not worth it.
Food and Beverage
5
Weak/variable: numerous complaints about poor 'hot' breakfast options, limited selection and cold/poorly prepared items; a few guests found breakfast acceptable.
Overall Experience
6.5
Mixed overall: friendly staff and a good location offset by noise issues, inconsistent cleanliness and disappointing breakfast offerings; appropriate for budget/last-minute stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location in Amish Country
Situated in Northern Indiana's Amish Country, our Quality Inn & Suites provides easy access to local attractions like the National New York Central Railroad Museum and Elkhart County Historical Museum.

Abundance of Amenities
Enjoy complimentary high-speed wireless internet, a well-equipped exercise room, free hot breakfast, and convenient copy and fax services during your stay at our Goshen location.

Travel Made Easy
Take advantage of our onsite travel services for airline tickets, car rentals, tours, and more. Plus, with ample parking available, accommodating vehicles of all sizes is a breeze.

Book now to experience a seamless blend of comfort and convenience at our Quality Inn & Suites in Goshen.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that unfortunately the hot tub and swimming pools will be out of service; from 28th February until 14th March 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Guest Reviews

6.5
Based on 302 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 5
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 5
Overall Experience: 6.5
S
Suzan • extended_group • us
10
Well worth the stop.
Pros:

Staff was great. Cleanliness! Nice decor. Very comfy bed and pillows.

Cons:

There was nothing that I didn’t like.

2026-11-02 • via Nuitee
J
Jim • couple • us
9
2026-11-02 • via Nuitee
T
Travis • family_with_children • us
5
Pros:

It had a bed

Cons:

$$$

2026-11-01 • via Nuitee
R
Rosa C • family_with_children • us
1
2026-10-30 • via Nuitee
N
Nelson • solo_traveller • us
10
Pros:

I did not eat breakfast.

2026-10-24 • via Nuitee
G
Garcia • extended_group • us
4
It wasn't pleasant
Pros:

Breakfast was ok. Location is great

Cons:

A lot of noise too early in the morning. Shampoo and conditioner bottles were empty. The room smelled duty

2026-10-15 • via Nuitee
N
Nakeshia • couple • us
6
Everything was fine effort the guests in the rooms on each side of mine. Kids running in the hall early in the mornings.
Pros:

Location

Cons:

Noise, unable to communicate with housekeepers no English.

2026-10-13 • via Nuitee
J
Jeff • couple • us
8
We will stay again. Breakfast is usually much better.
Pros:

Price great. Room very nice. Helpful to have a non-pet side. Location.

Cons:

Breakfast was poor. Limited selection, not hot; staff checked occasionally. This was with 30 minutes remaining.

2026-10-09 • via Nuitee
C
Carol • couple • us
7
Quiet and comfortable
2026-10-08 • via Nuitee
B
Barbara • solo_traveller • us
1
2026-09-16 • via Nuitee
B
Bernadette • solo_traveller • us
10
Pros:

Very nice place to stay for the money

2026-09-13 • via Nuitee
K
Kimberly • couple • us
8
2026-09-13 • via Nuitee
R
Richard • couple • us
8
Pros:

N/A

2026-09-11 • via Nuitee
L
Luisa • solo_traveller • us
10
2026-09-09 • via Nuitee
R
Rodney • couple • us
1
A waste of time and money
Pros:

Awful customer service.

2026-09-08 • via Nuitee
P
Ponce • couple • us
10
Pros:

Great value for price.

Cons:

Room had old tobacco smell

2026-09-07 • via Nuitee
J
Josh • extended_group • us
7
Pros:

NA

2026-09-03 • via Nuitee
V
Valenti • solo_traveller • us
4
2026-09-02 • via Nuitee
R
ROBERT • solo_traveller • us
9
Good place to stay stayed there a couple times close to town
2026-08-24 • via Nuitee
L
Lamentola • solo_traveller • us
9
Pros:

The beds was really hard

2026-08-20 • via Nuitee